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Recent guest reviews

Very nice place. Amazingly friendly staff . Cannot get any closer to the airport.

The room was clean and parking was easy to access, but the front staff is less than friendly. They barely cracked a smile upon our arrival and our departure.

First rate treatment for my young family during our overnight stay before flying out the next morning. Staff was professional, personable and accommodating. Shuttle driver was thorough, eager to do his job with pride and carry on amusing banter during the 3 min during to the terminal.

The room was comfortable and clean. The receptionist on duty when I checked in was very helpful

Front desk clerk,Grace, was exceptional.

One of the best hotel stays I’ve had, EVER, and I’ve traveled extensively and globally. The staff realy stood out. Extremely friendly, pleasant, helpful, professional. The facilities are MUCH nicer than the Hilton next door (I stayed there during the Austin/Texas freeze & had one of the worst experiences—because of the staff). Anyway, I only stayed here two days but had a lot to do as I was moving out of the country and this was my last stop. I was carrying 3–50 lbs bags of luggage, they kept them in luggage hold for the two days; I had to scan and email a very important letter, no problem; I had to mail the hard copy, they took care of it without issue; I worked out at the gym (clean, well-stocked); I had a very early morning flight & needed a shuttle at 515am (they took care of it and the front office gentleman even helped me wheel them out to the shuttle). Literally, firing on ALL cylinders. I hope the staff here are recognized for the amazing job they do! They made a huge impression and a big difference in my life during a very stressful time. Thank you!

Very close to airport terminals and brand new condition.

Terrible staff. When I called to see what the mix up was with our room the front desk person said it was a "corporate" problem and blew me off. Room was booked in advanced. I called early that day to confirm and they said everything was fine but my room was not there? Then they blamed Orbitz and their own staff from earlier in the day and then the computer. Felt like we were on one of those hidden video joke shows? Super weird? I wouldn't trust using this hotel.

Excellent hotel - very clean and quiet and right at the airport.

Located by the Airport. Has nice outdoor pool. Free breakfast is also nice.

Hotel was clean, friendly and the rooms functional. Great for late arrivals or early departures from AUS.

Accommodating staff. Everything was clean and comfortable. Shuttle driver was fantastic.

Spirit of Austin Lane Austin TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas
  • Onsite dining
  • Free airport shuttle

Located 1.3 mi (2.2 km) from Live Oak Brewing Company, Hyatt Place Austin Airport is within a 5-minute drive of Colorado River. This 139-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and a free airport shuttle.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:00 AM to 9:30 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe.


Rooms

Guests can expect 50-inch Smart TVs with cable channels and Netflix. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. IPod docks, sofa beds, and sitting areas are other standard amenities.


Property features

Guests of Hyatt Place Austin Airport have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 15.00 per day, or you can take advantage of the free airport shuttle (available on request). The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and a microwave in a common area.

Room options

Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Room, Multiple Beds (2 Queen and 1 Sofabed High Floor Room)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Room, 1 King Bed with Sofa bed, Accessible, Bathtub (With Tub)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Room, 1 King Bed with Sofa bed (High Floor Room)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for Hyatt Place Austin Airport

Everyone (26) Couples (3) Family (8)
4
Everyone

By on Oct 15, 2022

Review comment responded on Jan 24, 2023

Dear Jonathan,Thank you for taking the time to provide us with valuable feedback. We are delighted to hear you had a great stay with us! We hope to see you again soon.

5
Everyone

Very nice place. Amazingly friendly staff . Cannot get any closer to the airport.

By on Aug 22, 2022

Review comment responded on Aug 23, 2022

Thank you for the feedback. We appreciate the good scores. We look forward to serving you in the future.

4
Family

The room was clean and parking was easy to access, but the front staff is less than friendly. They barely cracked a smile upon our arrival and our departure.

By on Jul 26, 2022

Review comment responded on Jul 29, 2022

Thank you for your feedback. We will use this opportunity to address this issue. We look forward to your visit in the future.

5
Family with small children

First rate treatment for my young family during our overnight stay before flying out the next morning. Staff was professional, personable and accommodating. Shuttle driver was thorough, eager to do his job with pride and carry on amusing banter during the 3 min during to the terminal.

By on Nov 28, 2021

Review comment responded on Dec 1, 2021

Thank you, for taking time out of your busy schedule to share your Feedback, it will be shared with the team.

4
Family

The room was comfortable and clean. The receptionist on duty when I checked in was very helpful

By , from Gorver Beach on Nov 24, 2021

Review comment responded on Dec 1, 2021

Thank you.

5
Family Friends

Front desk clerk,Grace, was exceptional.

By on Oct 18, 2021

Review comment responded on Oct 22, 2021

Thank you for your valued Feedback, I will share it with her.

5
Everyone

One of the best hotel stays I’ve had, EVER, and I’ve traveled extensively and globally. The staff realy stood out. Extremely friendly, pleasant, helpful, professional. The facilities are MUCH nicer than the Hilton next door (I stayed there during the Austin/Texas freeze & had one of the worst experiences—because of the staff). Anyway, I only stayed here two days but had a lot to do as I was moving out of the country and this was my last stop. I was carrying 3–50 lbs bags of luggage, they kept them in luggage hold for the two days; I had to scan and email a very important letter, no problem; I had to mail the hard copy, they took care of it without issue; I worked out at the gym (clean, well-stocked); I had a very early morning flight & needed a shuttle at 515am (they took care of it and the front office gentleman even helped me wheel them out to the shuttle). Literally, firing on ALL cylinders. I hope the staff here are recognized for the amazing job they do! They made a huge impression and a big difference in my life during a very stressful time. Thank you!

By on Sep 6, 2021

Review comment responded on Sep 10, 2021

Thank you for your valued Feedback, and for choosing to stay with us at the Hyatt Place Austin Airport, we know you have a lot of hotel choices. I agree with you we have the best staff. I will share with my team your comments. We hope that we will be your choice hotel when you are back in Austin.

5
Everyone

By on Jun 14, 2021

5
Family with small children Business Business

Very close to airport terminals and brand new condition.

By on Jun 5, 2021

1
Business Business

Terrible staff. When I called to see what the mix up was with our room the front desk person said it was a "corporate" problem and blew me off. Room was booked in advanced. I called early that day to confirm and they said everything was fine but my room was not there? Then they blamed Orbitz and their own staff from earlier in the day and then the computer. Felt like we were on one of those hidden video joke shows? Super weird? I wouldn't trust using this hotel.

By on May 19, 2021

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