Nothing good spot would of loved to have a hot tub but it's all lovely place
It was good zzzzzzzzzzzzzzzzzzzzzxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Great location. Enjoyed the easy access to the river trails and downtown
Front desk staff were friendly, welcoming, and checked me in quickly. I loved the free shuttle service. Nice selection of items for the breakfast buffet, and as a beer-lover, I appreciated the variety of craft beer options at the bar.
Couldn't provided linens for pull-out bed making it a 2 person room. Didn't provide face cloths either night. The breakfast had a million kids so obviously more than four people were in a room making it way overcrowded. Little management or staff other than wait staff anywhere to be found. I found the desk clerks to be completely clueless and not helpful.
Perfect location for me, loved every bit of my stay!
Nice hotel close to downtown. Pool was crowded with kidos. Road closure for concert. All manageable.
Nice snack n breakfast! Tiolet made loud noise when flushed!
Booked hotel 10 minutes before I walked in and was greeted with great customer service. Received the room I booked and it was easy to get too. When I am in Austin again I will definitely book.
The hotel was built to look nice but it isn’t being maintained. The guest book had outdated information, the clock didn’t work, tv remote in bed room didn’t work, and the pool area only had one table to sit at.
Always close to everything. We have been staying at this hotel for 15 years.
In most respects, my 4-day stay was just what I expected. The cocktail hour was nice and the food was OK. I had dinner the first night and the Tex-Mex cuisine was plenty flavorful without being too spicy for me. My biggest complaint was that my travel website requested a king bed for me, but I was given 2 doubles when I checked in. I asked about it and the hotel said they had only received notice of 2 doubles and, since they were full, couldn't' change my room. I'm not sure who to blame on this one, but it was mildly disappointing. Everything else was completely fine and as expected. Also, the wifi was rather flaky throughout my stay, I could access it in the bedroom of my suite, and they kept changing the password without letting me know.
The breakfast buffet was delicious. There was something for everyone! We really enjoyed the cocktail hour and snacks provided after our long day of meetings. We are so glad we chose the Embassy suites over the Hyatt. Location was great! A short walk to everything. And the staff!! What can I say about them. They are the best. Very accomodating hospitable
Great location and nice staff! I would stay again.
First room that we got had a sting smoke smell,then we got a ok room but they didn’t finish the remodeling. Bottom of doors were like chewed out. Taped wallpaper.
Very nice location and the manager's reception each evening was fantastic. Our primary complaint was the really shaky intermittent wifi. That was particularly problematic when trying to work on cloud based projects in the room.
the bed was beyond uncomfortable, lumpy & unlevel. The sheets were not fresh but used. Room was not freshly cleaned before our arrival. The absence of meaningful rest because of substandard bedding made my trip an unpleasant experience. Never had this experience before with Embassy Suites.
Very convenient to all places downtown. Parking expensive at 32$ a day- more than my rental car. Nicely surprised with complimentary drinks and snacks in the evening. Room was spacious. Overall a nice stay in downtown area!
Located in Downtown Austin within a short walk of Austin Convention Center, Embassy Suites by Hilton Austin Downtown South Congress is within 2 miles (3 km) of other popular sights such as Texas State Capitol. This 262-room, 3.5-star hotel welcomes guests with free breakfast, a 24-hour fitness center, and a 24-hour business center.
Start your day off right with a free breakfast, offered on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.
The 262 accommodations feature living rooms. TVs come with satellite channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Sofa beds, microwaves, and refrigerators are other standard amenities.
Renovated in 2016, Embassy Suites by Hilton Austin Downtown South Congress offers a 24-hour fitness center, free WiFi in public areas, and conference space. Self parking is available for USD 32.00 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
Nothing good spot would of loved to have a hot tub but it's all lovely place
It was good zzzzzzzzzzzzzzzzzzzzzxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Great location. Enjoyed the easy access to the river trails and downtown
I am delighted to hear that you enjoyed our location. Thank you for taking the time to provide us with your feedback and we look forward to serving you in the future. Have a great day!
Front desk staff were friendly, welcoming, and checked me in quickly. I loved the free shuttle service. Nice selection of items for the breakfast buffet, and as a beer-lover, I appreciated the variety of craft beer options at the bar.
Thank you so much for your fantastic rating and review! We're so glad you enjoyed our complimentary 2-mile shuttle service and of course our complimentary cooked-to-order breakfast and evening manager's reception! Thank you especially for your call-out on our craft beers at our @SoCo Bar & Bites! We like to highlight the local area offerings, and there are so many to choose from! We hope you'll be back soon and allow us to host you again!
5 stars is a wonderful rating and we certainly appreciate you taking the time to respond! Thank you so very much! We hope you'll come back and stay with us again!
Couldn't provided linens for pull-out bed making it a 2 person room. Didn't provide face cloths either night. The breakfast had a million kids so obviously more than four people were in a room making it way overcrowded. Little management or staff other than wait staff anywhere to be found. I found the desk clerks to be completely clueless and not helpful.
I'm very sorry as it appears we were not at our best during your recent visit with us. I hope you will take this as an exception and not the rule as we strive to make a difference for all our guests. The weekends have been very busy with families as well as this week of Thanksgiving, as we do not just provide a suite, but include the complimentary cooked-to-order breakfast and evening manager's reception. I hope you'll reconsider staying with us again in the future so that you can see the great service and value we are known for.
Thank you so much for your rating! Hope you'll be back to Austin and allow us to host you again!
Perfect location for me, loved every bit of my stay!
That's wonderful! Thank you so much for your rating and comments, and we hope to see you again soon!
Nice hotel close to downtown. Pool was crowded with kidos. Road closure for concert. All manageable.
Thank you so much for your rating and comments. It definitely was a very busy weekend with families before school starts and festival attendees. My apologies for the road closures, and the over population of the pool, but glad to see it was manageable. We hope you'll return to the Austin Downtown area soon, and allow us to host you again!
Nice snack n breakfast! Tiolet made loud noise when flushed!
Thank you so much for your review and rating! Sorry about the toilet sound, as I know sometimes they sound "jet-powered".... If you can let me please know what suite you were staying in, we can definitely take a look at it. Hope you'll be back soon and allow us to be your host again!
Thank you for your overall rating!