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Crowne Plaza Cleveland Airport by IHG

3.5 star property
Suburban hotel with airport shuttle service and area shuttle service

Choose dates to view prices

Photo gallery for Crowne Plaza Cleveland Airport by IHG

Indoor pool
Exterior
Terrace/patio
Breakfast, lunch, dinner served; Italian cuisine
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Laundry

Explore the area

View in a map
7230 Engle Rd, Middleburg Heights, OH, 44130
  • Place, Southwest General Health Center
    ‪11 min walk‬
  • Place, Baldwin Wallace College
    ‪3 min drive‬
  • Place, I-X Center
    ‪7 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Balcony

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(39 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Bar (on property)

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The price is $147
Nov 23 - Nov 24
Total with taxes and fees
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About the neighborhood

Middleburg Heights

Within a short walk of Southwest General Health Center, Crowne Plaza Cleveland Airport by IHG is within 2 miles (3 km) of Baldwin Wallace College. This 3.5-star hotel has 238 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Southwest General Health Center - 11 min walk - 0.6 miles
  • Baldwin Wallace College - 3 min drive - 1.4 miles
  • Rocky River - 5 min drive - 3.1 miles
  • I-X Center - 7 min drive - 3.1 miles
  • NASA Glenn Research Center - 10 min drive - 7.2 miles

Getting around

  • Brookpark Station - 12 min drive
  • Cleveland Station - 24 min drive
  • Cleveland Hopkins International Airport (CLE) - 12 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪7 Brew Coffee - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Fat Head's Brewery - ‬16 min walk

About this property

Crowne Plaza Cleveland Airport by IHG

Suburban hotel with airport shuttle service and area shuttle service
Guests of Crowne Plaza Cleveland Airport by IHG have access to an indoor pool, a 24-hour gym, and a sauna. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect 32-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free newspapers, and free local calls.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Similar properties

Exterior
Best Western Airport Inn & Suites Cleveland
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
8.0 out of 10, Very Good, 1,107 reviews
$72 nightly
The price is $85
Nov 9 - Nov 10
Total with taxes and fees
Best Western Airport Inn & Suites Cleveland

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.95 for adults and USD 7.95 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tavolo 72

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (11 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 25.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Airport Crowne Plaza
Crowne Plaza Cleveland Airport
Crowne Plaza Hotel Cleveland Airport
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio

Frequently asked questions

Are free cancellation options available at Crowne Plaza Cleveland Airport by IHG?

Crowne Plaza Cleveland Airport by IHG provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Cleveland Airport by IHG?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Cleveland Airport by IHG on Nov 9, 2025 start from $103.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Crowne Plaza Cleveland Airport by IHG?

This hotel is located in Middleburg Heights, close to NASA Glenn Research Center, Rocky River, and Brunswick Auto Mart Arena. You'll also find Mill Stream Run Reservation and Rocky River Reservation within a short drive.

Is there parking available at Crowne Plaza Cleveland Airport by IHG?

Yes, self parking is offered for free at the hotel and long-term parking is available for a surcharge.

Does Crowne Plaza Cleveland Airport by IHG have a casino on the premises?

No, Crowne Plaza Cleveland Airport by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Cleveland Airport by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What amenities will couples enjoy at Crowne Plaza Cleveland Airport by IHG?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as an indoor pool.

Does Crowne Plaza Cleveland Airport by IHG have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Crowne Plaza Cleveland Airport by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Cleveland Airport by IHG serves buffet breakfast for a surcharge each morning at Tavolo 72.

Will Crowne Plaza Cleveland Airport by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza Cleveland Airport by IHG.

Does Crowne Plaza Cleveland Airport by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Crowne Plaza Cleveland Airport by IHG?

The closest major airport to Crowne Plaza Cleveland Airport by IHG is Cleveland Hopkins International Airport (CLE), which is 6.2 mi away (12 minutes by car). Another top airport is Cleveland, OH (BKL-Burke Lakefront), which is located 16.5 mi away (23-minute drive).

Are there rooms with balconies at Crowne Plaza Cleveland Airport by IHG?

No, you won't find guestrooms with balconies at Crowne Plaza Cleveland Airport by IHG.

Does Crowne Plaza Cleveland Airport by IHG have a wedding venue on site?

Take advantage of the wedding venue at Crowne Plaza Cleveland Airport by IHG if you plan to say "I do" during your trip.

Crowne Plaza Cleveland Airport by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 345 out of 1000 reviews
Rating 8 - Good. 237 out of 1000 reviews
Rating 6 - Okay. 148 out of 1000 reviews
Rating 4 - Poor. 128 out of 1000 reviews
Rating 2 - Terrible. 142 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Albert

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
They were terribly understaffed and kept people waiting hours before they could get you checked in. I’ve never seen so many people waiting in a hotel lobby for a room. The staff took your name and phone number and said they would let you know when you could have a room. Also the bathroom was closed so this created more upset people.
Stayed 1 night in Aug 2025

8/10 Good

Ivette

Stayed 3 nights in Jul 2025

4/10 Poor

David

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

carl

Disliked: Cleanliness, property conditions & facilities, room comfort
Leaking ceiling I stay in room 136 mold on the vent n the bathroom wallpaper peeling. This hotel we’d a major facelift.
Stayed 2 nights in Jul 2025

6/10 Okay

Richard

Business traveler
Disliked: Cleanliness, staff & service
The onsite restaurant was fine but
Stayed 1 night in Jul 2025

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

sherry

Traveled with family
We chose this hotel and paid more than others, but decided it was a good value because they have free airport shuttle 24 hours a day. We got off the plane and it was 2am. We called and the desk clerk said the shuttle is not working tonight. I told him I am at the airport what am I supposed to do he said take an uber and we will réimburse you. When we got there we showed him the receipt in UBER and asked to be paid back. He told me wait until tomorrow when the manager comes in we had to leave at 6:30 the manager does not come in until 8. We paid 50 dollars for Ubers on top of the hotel and the first room they gave me had piles of dirty sheets all down the hall. No sheets or blankets on the bed. The second room also had piles of dirty sheets piled outside doors, but the room was clean and the bed was wonderful. Not staying there ever again
Stayed 1 night in Jul 2025

6/10 Okay

Frank

Business traveler
Disliked: Property conditions & facilities, room comfort

Recent stay

Property is getting dated. Hallways filled with piles of used bed linens all evening. Mattresses in particular were past useful life. Room was clean. Front desk helpful.
Stayed 1 night in Jul 2025

6/10 Okay

Emily

Traveled with family
Liked: Cleanliness
Solid 3 stars. I have stayed in much cheaper hotels that had way better amenities. Was told at check in that I couldn't have the king size bed I booked and then my rooms fridge was broken and the tv kept kicking me off and wouldn't load channels. Staff was not very attentive. Would've been a bigger issue if I needed to stay longer then 24 hours. Room and hotel in general was clean and comfortable.
Stayed 1 night in Jul 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Do not go dirty and staff is horrible
Stayed 1 night in Jul 2025

6/10 Okay

Georgiann

Traveled with group
Disliked: Amenities
Restaurant not great although service was good. Hotel in dire need of updating. No amenities.
Stayed 1 night in Jul 2025

2/10 Terrible

Quintin, West Des Moines

Disliked: Staff & service
We had a reservation many weeks in advance. When we arrived (early), we inquired in person for early check in. They confirmed our room, but said to come back after 4 pm. When we did so, they informed us that there was no room available any longer. I asked and the desk clerk said it happens fairly often and that very night they had turned away 10 parties with reservations.
Stayed 1 night in Jul 2025

2/10 Terrible

raymond

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Not ready or clean, the only good thing was the shuttle on time and prompt
Stayed 2 nights in Jul 2025

2/10 Terrible

Graciela

Disliked: Staff & service

Overbooked woes

I got there went to the front counter to check in and then I was informed that they were overbooked! I didn’t receive a cancellation email or nothing, drove 5 hours to there because of a competition that my daughter was having to find out I didn’t have a room to stay the night. Very disappointed
Stayed 1 night in Jul 2025

6/10 Okay

Amy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was old and dated. My room had a big wet spot on the carpet and smelled horrible. I complained twice about it and nothing was done. The towels used by previous guest were also still hanging in the bathroom. In the 2nd room I reserved there was mold in the bathroom.
Stayed 1 night in Jul 2025

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel

At 9pm they did not have a room ready for us. Get to room the ac broke couldn’t put us in another room gave us a box fan for the night. There was left over trash in our room from god knows what. Hair on bathroom floor and on beds.
Stayed 1 night in Jul 2025

2/10 Terrible

Moran

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a nice stay

I booked this room for my 23 year old daughter who had a long overnight connection and wanted a safe place to sleep. The airport might have been better. The room smelled terrible, something you could live with. The AC didn't work, hmmmm maybe that's why it smells so musty? Tried to call the front desk for help, phone doesn't work. Went to the front desk, stood in huge line, can't switch rooms, they're completely booked. The front desk gentlemen offered his personal fan, he was amazing. Tried to take a shower, also broken. Not a $159 hotel room.
Stayed 1 night in Jul 2025

4/10 Poor

Demetra

Disliked: Property conditions & facilities

Disappointing Layover Stay

The name Crowne Plaza used to mean quality, professionalism, and safety. I was disappointed with my room. It had a gaping whole near the lock. And my key didnt work upon entry. I had to return to reservation desk to have the key recoded,which seem to be a problem for a few other guests too.
Stayed 1 night in Jul 2025

8/10 Good

Renee

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We always stay at the crown plaza when we fly out of Cleveland. This time there was no soaps or blow dryer. Room was bare of anything that we would normally use. This place does need upgrades.
Stayed 1 night in Jul 2025

6/10 Okay

Hanifah

Traveled with family
Liked: Cleanliness, staff & service
I DID LIKE TO LOCATION BEING CLOSE TO THE CLEVELAND AIRPORT. SHUTTLE WAS AWESOME. NEEDED: UPDATED CARPET, BATHROOM FACILITIES, THE LIQUID CONTAINERS FOR BATHING WERE EMPTY. THANKS FOR THE PRICING.
Stayed 1 night in Jul 2025

8/10 Good

Jill

Traveled with group
Disliked: Property conditions & facilities
Hotel could use a remodel and the night reception desk could use more personality. Great location and nice shuttle service plus no parking fee.
Stayed 3 nights in Jul 2025

6/10 Okay

Jessica Danyelle

Traveled with family
Liked: Staff & service
We had several issue's with the room key not working.
Stayed 2 nights in Jul 2025

2/10 Terrible

Teresa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

There was black mold all over the bathroom. We also chose to stay there because of the swimming pool and it was out of order. I will never stay there again. Check in said 3. I didn’t even get checked until after 430
Stayed 1 night in Jul 2025

2/10 Terrible

Beverly

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevators were extremely slow, sink didnt drain, was cracked, holes in bathroom door. Other rooms in bad condition, missing doorknob. Overall maintenance needed.
Stayed 3 nights in Jul 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

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