Front desk staff allowed me to check in early as I explained I wanted to change for a wedding. She was very pleasant and amenable.
This place was so incredibly dated and decrepit, I was shocked. For a hotel that was charging the same rate as much more modern, clean-looking, convenient, and just plain better hotels in the area, I am not just disappointed but mad. I can’t believe I paid actual money for that room.
Great
I have no remarks pro nor con. It was better than average.
This hotel is conviently located in an area with lots of restaurants with in walking distance. Breakfast buffet costs 10.99 per person. I didnt go to the buffet so I have no opinion of it. Nice hotel with indoor pool. Beds and pillows are comfortable, room is clean. AC works great. Check in was very easy. Would recommend to a friend
The shade in our window was dirty and ripped, tv was small, but for a quick stay it was ok
I stayed at the hotel for just one night to catch an early morning flight. It was noisy, I could hear people talking outside and inside the property... Not very confortable. I wouldn’t stay here again.
Friendly and helpful staff. Comfortable beds. Quiet.
The hotel met and exceeded expectations. We only stayed for a short night. But it was clean and comfortable. We were received by a nice gentleman. He coordinated my wake up call and shuttle back to the airport.
We live about 45 minutes away from the Airport. Our departing flight was early,therefore in order to not miss our flight we stayed in this hotel a night before.
Checked into hotel just fine. Got to my room and the thermastat did not work. I went back downstairs and got a different room. They were very nice about it and gave to two coupons for the breakfast buffet. Sleep was pleasant and room was comfortable. When I got home, I found that I was charged for my room twice. The first charge came from Orbitz, the second from the hotel. I called the hotel the next day and left message for manager. I never got a call back. I called again and reached someone who told me she would take care of the problem. Two days later, I got refunded the double charge, but for some insane reason, they charged me for the room again. This is the third time I was charged for the same 1 night stay. I called again and spoke to the night manager. She told me that the problem would be solved. I am still waiting to see if my credit card will be receiving the charge reversal or not. Overall, a very nice stay, but this is way too much trouble than what I am use to when I use Orbitz.
Loved our limo drivers Fire alarms went off during the evening seemed to take awhile to re-set.
I have spent most of June '16 at the Crowne plaza. Its been all business. I have to say that if the people at the Crowne plaza weren't so amazing I'd have to hotel hop. Its been an absolute pleasure staying. I'm very easy, i don't complain easily. There hasn't been any reasons to complain. Places to eat are in walking distance. However I've enjoyed eating at Tavolo 72. Great ladies like Colleen, Tammy, Erin, and their manager Christie. The best people! Front desk crew have been so helpful. I can rave lots more. In short they are managed very well. The GM(his name escapes me) greets on a daily basis. Class act!
I was pleasantly surprised. Hotel staff was very nice, inexpensive breakfast buffet, big pretty feel. Room was quiet and clean. I like the beds and pillows - I travel a lot and usually am disappointed with the bed and pillows. A nice hotel with a lot of amenities.
This place worked great for my wife and I to have a night alone away from the kids before I flew out of town the next morning. The shuttle took me to the airport, and she was able to sleep in.
Worked perfect for a date night with my wife before I flew out of town in the morning. Restaurants, shopping and movie theatre all within walking distance. Free shuttle ride every 30 min to airport worked great in the morning. I got on all it possible plane, she slept in.
We had a great time staying at the this hotel. Many conveniences available restaurants and shopping including airport pick-up and drop-off also. The rooms were very clean and comfortable. Highly recommend this place.
Located within a mile (2 km) of University Hospitals, Crowne Plaza Cleveland Airport, an IHG Hotel is within 2 miles (3 km) of Baldwin Wallace College. This 3.5-star hotel has 238 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.
This hotel serves as home to a bar, along with a restaurant that specializes in Italian cuisine. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.
Guests can expect 32-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free newspapers, and free local calls.
Guests of Crowne Plaza Cleveland Airport, an IHG Hotel have access to an indoor pool, a 24-hour gym, and a sauna. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
Front desk staff allowed me to check in early as I explained I wanted to change for a wedding. She was very pleasant and amenable.
This place was so incredibly dated and decrepit, I was shocked. For a hotel that was charging the same rate as much more modern, clean-looking, convenient, and just plain better hotels in the area, I am not just disappointed but mad. I can’t believe I paid actual money for that room.
Great
Thank you for staying and for your review. We hope to see you again in the future! Regards, Jonathon Rose-Assistant General Manager
Thank you for staying and for your review. We hope to see you again in the future! Regards, Jonathon Rose-Assistant General Manager
I have no remarks pro nor con. It was better than average.
Thank you for staying and for your review. We hope to see you again in the future! Regards, Jonathon Rose-Assistant General Manager
This hotel is conviently located in an area with lots of restaurants with in walking distance. Breakfast buffet costs 10.99 per person. I didnt go to the buffet so I have no opinion of it. Nice hotel with indoor pool. Beds and pillows are comfortable, room is clean. AC works great. Check in was very easy. Would recommend to a friend
Hi Debby, Thanks for staying with us and for your feedback. I'm so happy you enjoyed our pool and our comfortable, well appointed guest rooms during your stay. We hope to see you again in the future. In Hospitality, Jonathon Rose-Assistant General Manager
The shade in our window was dirty and ripped, tv was small, but for a quick stay it was ok
Hello valued guest. Thanks for staying and for providing us feedback regarding your visit. I will be sharing your review with our housekeeping manager in order to prevent these types of cleanliness issues from occurring in the future. We hope when your travels bring you back to Cleveland, you give us another chance to wow you with our spirit of hospitality. Safe Travels, Jonathon Rose-AGM
I stayed at the hotel for just one night to catch an early morning flight. It was noisy, I could hear people talking outside and inside the property... Not very confortable. I wouldn’t stay here again.
Hello Traveler, Thank you for staying and for your review of your stay. I was very disheartened to read your stay was less than exceptional and would like to speak with you regarding the experience. If you would be so kind as to call me at the property, I would greatly appreciate that. We hope you give us another chance to win back your loyalty and wish you safe travels in the future. Kind Regards, Jonathon Rose-AGM
Thank you traveler for staying and for your review. We hope to see you again in the future! Regards, Jonathon Rose-AGM
Dear Guest, Thank you for the review! It's good to know that our team's hospitality and hard work never go unnoticed. Wish you a pleasant stay in the future as well :)