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Sonesta ES Suites Cleveland Airport

3.0 out of 5.0

Recent guest reviews

This was my first stay here on a 3 day business trip. price was great, room was quiet and clean daily.simply a great Value stay.

My stay at the Sonesta ES was excellent. The staff is super friendly and efficient and interact with customers as if they truly care. The breakfast was typical hotel fare, but the coffee was better than most. The room layout was perfect for larger groups. The bedding was very comfortable and the furniture was good too.. There was a big snowstorm when I was there and very quickly all the sidewalks were shoveled. The location seems pretty far from the airport to be called an airport hotel, but there is quick highway access to get you where we needed to go. It is about a 20 minute drive to downtown Cleveland. The only negatives I can think of are the bathroom area is extremely tight. The room is perfect except for that. It is impossible to get dressed in the bathroom after a shower without bumping in to the toilet, The bathroom also could have been cleaner. There was hair from a previous guest and the floor looked dirty. Having said that, this is an extremely good accomodation, and I will definitely stay here when in Cleveland.

Very nice and modern. Front desk staff was very pleasant.

I specifically aksed prior to booking if the pool and hot tub were working and available. I was told yes. Then upon arrival I found both closed for the season.

Hotel is being renovated, room 913 has ac broken. Breakfast buffet is breakfast on go, prepare for an apple, bananna frootloops. Orbitz never notified me the hotel is undergoing renovations during booking. The rooms are in decent condition, the room i was transfered to after i complainged about the ac being out in my original room had dried pee in the toilet seat.

This place is decent. Work is being done to improve the facility. The rooms need updating still. Not bad for the price. Orbitz, however should be avoided. Their customer service is very difficult to deal with when an issue arises. I recommend booking directly through the hotel.

Staff is friendly and helpful. Room is nice, clean and good value if book ahead in advance.

My kids enjoyed the pool, and basketball. Enjoyed the fact it was not a typical hotel feel

I loved the staff and that included the maintaince people,the breakfest area was well taken care of by a wonderful man and wife team and the eating area was very large and very relaxing, great coffee as well.I

The staff were very nice. Very clean. Breakfast was better than most hotels.

We were truly surprised. We were not familiar with the area we would be going to, nor the hotel name brand. This was not a pleasure trip for us as we were attending a family funeral. The hotel was everything a person could be looking for and the staff we kind, efficient and sympathetic to the reason for our stay. We will be looking for the Sonesta hotels for our future stays when travelling.

My first stay at Sonesta ES Suites was so great that I already booked another suite for next month!

First, the staff was great! Hotel clerk was accommodating and friendly. Room was spacious.The downside is that this hotel can use a little updating. Rooms were not clean i.e. - bathtub had dirt rings at the basin, carpet smelled a little funny, tables still had oil residue (prob from last guest), dust in the corners, and not enough garbage cans where they needed to be. I've stayed at a few Marriott tiers and I've never been disappointed with the bang for my bucks. However, this one was not up to par. If this hotel can do a little bit of renovating and clean their rooms just a little bit better, I would consider staying here again.

Staff was rude, matenance man barged into my room 2 seconds after knocking, wouldnt recoend this hotel to anyone!!!!

Was excellent for me near of I-X Center, good breakfast, very clean rooms, I look all times excercise room at hotels and here it was excellent, clean and enough room space. Was excellent for me that was my first time in Cleveland.

large space fully equipment of kitchen breakfast was good enough

Nice room, good price. Would be nice to have a hair dryer in the room. Very nice staff, nice place to stay.

17525 Rosbough Dr Middleburg Heights OH

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle

Sonesta ES Suites Cleveland Airport is located 1.7 mi (2.7 km) from Baldwin Wallace College and within a 10-minute drive of International Exposition Center. This 3-star hotel has 158 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking. Near the airport, the hotel is also within a 20-minute drive of Progressive Field and Quicken Loans Arena.


Dining

Start your day off right with a free buffet breakfast offered each morning. You can get a quick energy boost at the coffee shop/café.


Rooms

All 158 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. 32-inch flat-screen TVs come with satellite channels and video-game consoles, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, coffee makers, and phones.


Property features

At Sonesta ES Suites Cleveland Airport, guests enjoy an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a business center, and a seasonal outdoor pool.

Room options

Studio Suite, 1 King Bed, Fireplace

King 1 | Sleeps 3

Studio Suite, 2 Queen Beds, Fireplace

Queen 2 | Sleeps 5

Suite, 2 Bedrooms, Fireplace

King 2 | Sleeps 6

Guest reviews for Sonesta ES Suites Cleveland Airport

Everyone (11) Couples (1) Business (1) Family (4)
4

great value for clean room!

Everyone

This was my first stay here on a 3 day business trip. price was great, room was quiet and clean daily.simply a great Value stay.

By , from S. on Jun 3, 2017

5

excellence

Families

My stay at the Sonesta ES was excellent. The staff is super friendly and efficient and interact with customers as if they truly care. The breakfast was typical hotel fare, but the coffee was better than most. The room layout was perfect for larger groups. The bedding was very comfortable and the furniture was good too.. There was a big snowstorm when I was there and very quickly all the sidewalks were shoveled. The location seems pretty far from the airport to be called an airport hotel, but there is quick highway access to get you where we needed to go. It is about a 20 minute drive to downtown Cleveland. The only negatives I can think of are the bathroom area is extremely tight. The room is perfect except for that. It is impossible to get dressed in the bathroom after a shower without bumping in to the toilet, The bathroom also could have been cleaner. There was hair from a previous guest and the floor looked dirty. Having said that, this is an extremely good accomodation, and I will definitely stay here when in Cleveland.

By , from Southern Oregon on Mar 20, 2017

4
Everyone

Very nice and modern. Front desk staff was very pleasant.

By on Jan 8, 2017

4

great but hot tub and pool not working!

Everyone

I specifically aksed prior to booking if the pool and hot tub were working and available. I was told yes. Then upon arrival I found both closed for the season.

By on Oct 24, 2016

3

in transition

Everyone

Hotel is being renovated, room 913 has ac broken. Breakfast buffet is breakfast on go, prepare for an apple, bananna frootloops. Orbitz never notified me the hotel is undergoing renovations during booking. The rooms are in decent condition, the room i was transfered to after i complainged about the ac being out in my original room had dried pee in the toilet seat.

By , from NY on Sep 8, 2016

3

good for the price

Everyone

This place is decent. Work is being done to improve the facility. The rooms need updating still. Not bad for the price. Orbitz, however should be avoided. Their customer service is very difficult to deal with when an issue arises. I recommend booking directly through the hotel.

By on Aug 23, 2016

4

clean

Everyone

Staff is friendly and helpful. Room is nice, clean and good value if book ahead in advance.

By on Aug 23, 2016

4

very clean , but the appliances are very outdated

Everyone

My kids enjoyed the pool, and basketball. Enjoyed the fact it was not a typical hotel feel

By , from Hamilton, Ont. on Jul 31, 2016

4

very close to i 71

Everyone

I loved the staff and that included the maintaince people,the breakfest area was well taken care of by a wonderful man and wife team and the eating area was very large and very relaxing, great coffee as well.I

By , from Middleburgh Hts,Ohio on May 2, 2016

5

nice place near cleveland

Everyone

The staff were very nice. Very clean. Breakfast was better than most hotels.

By , from Cleveland on Apr 10, 2016