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Holiday Inn Express Cleveland Airport - Brookpark

2.5 out of 5.0

Recent guest reviews

Room was clean, staff was good. Room with two beds was a little small. Some items on the breakfast bar were not fresh. Overall, it was a good value.

Everything about the hotel was perfect. I will stay there the next time I travel to Cleveland.

I would suggest requesting a room on a higher floor. I stayed on ground floor and was noisy with people above and people walking in hallway to front desk.

We had a great experience at this hotel. The room was clean and comfortable and had what we needed.

The hotel was everything we expected. The breakfast was above average. We also spent time in the pool. Although it was small, it met our family's expectations. All of this for a great price. I would recommend it.

Great place to stay its close to the airport will stay again

Bathtub was dirty . Asked for a good Italian restaurant recommendation and was sent to a pizza shop / deli restaurant where food was not good . Overpriced and overcooked food . Food made My Girlfriend sick . Two inches of snow in entryways was not shoveled .

The staff at this hotel was very friendly and welcoming. The hotel is very close and conveniently located to the airport. The room was decent. There wasn't anything special about it and although it was somewhat old/dingy, it was clean.

I was pleased with the accommodations and price of the Holiday Inn Express, located a short drive from downtown just off of a major highway. The room was more spacious than I expected with a desk, fridge, and plenty of room to maneuver. I would stay at this hotel on another trip to Cleveland and next time I'll remember to bring workout clothes to drop by the little workout room on site.

It was a quick 1-night business trip for me, but the staff was courteous, the room was clean and comfortable and it was easy access to the Cleveland Airport.

The staff was very friendly. the big thing was the construction going on. It appeared the room I stayed in had been remodeled recently and was very clean. I was there for a volleyball officiating training/evaluation clinic

Breakfast: great. Service staff: Great. The issue is that there was no swimming pool or hot tub. The reason is that the hotel was going through renovations at that time. It would have been nice to know that when we booked the room.The pool and hot tub were the reasons we booked that hotel.

First impression was not good, arrived at the hotel and the top of the building appeared to be fully under construction. There was building materials all along the back parking lot. Told by staff that they were adding a third floor. Our room was on the 2nd flr near the main entrance, but the elevator and stairway near the lobby was closed off. So we had to walk all the way down the hallway on the first floor to the other stairway and then walk all the way back on the 2nd flr. A little inconvenient, but not a big deal. Clean room/bath/bed. Neighbors need to be more considerate and not let their doors slam after 11pm. They put out a nice spread for breakfast, elevator was operational the next day. Did not hear any construction noise during our stay.

Very quiet and clean. Some construction going on in the breakfast area, but they minimized any discomfort due to this work.

The room was clean and comforable, and pretty quiet, and that allowed the room to serve its primary purpose: sleep. The staff was helpful with directions. The breakfast was adequate but uninspired; a moderate number of choices.

Very happy with my last minute choice on a layover. The shuttle was very handy and on time. Driver was courteous and helpful. Desk went out of their way to make sure we had everything we needed. Shuttle also took us to dinner nearby and picked us up when we called. Room was clean and well equipped. I couldn't have asked for more. Newspaper at the door, coffee always available and free breakfast in the morning. Will definitely stay at this hotel again!

Staff was very helpful and friendly. Rooms are very well kept. Easy access to airport, shopping and resturaunts.

Staff was very unfriendly, bordering on rude. Bedding had stains on it, don't think rooms were ever vacuumed, air conditioning didn't run cold (set it at 60 and was still hot in our room). The pool was dirty, so dirty that it had to be closed for a day, the area around the pool looked like it had never been swept (clumps of hair everywhere), the hot tub also appeared dirty. The continental breakfast was always very good, served hot and cold foods, but closed too early (9:30), needs to be available until 10:30.

Good stay, very close to the airport and only about 15 mins from downtown Cleveland. The staff was nice and they also had breakfast in the morning.

In town for a family reunion. The location of the hotel was ideal-easy access to freeways, downtown and entertainment. Nice, clean room and friendly staff. The bed was very comfortable, but the pillows were terrible (thank goodness I brought my own). There was a slight lingering smell in the room of cigarettes. Plenty of outlets for electronics. Nice refrigerator and microwave. Complimentary internet access and terrific breakfast.

16330 Snow Rd Brook Park OH

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle

Holiday Inn Express Cleveland Airport - Brookpark places you within a 15-minute drive of popular attractions such as Progressive Field and Quicken Loans Arena. This 89-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's near the airport and also close to International Exposition Center and NASA Glenn Research Center.


Dining

Start your day off right with a free hot/cold buffet breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

Holiday Inn Express Cleveland Airport - Brookpark's 89 rooms are recently renovated and provide microwaves, refrigerators, and coffee makers. 45-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Other amenities include free newspapers, free local calls, and hair dryers.


Property features

Guests of Holiday Inn Express Cleveland Airport - Brookpark have access to an indoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room

Twin 1 | Twin 2 | Sleeps 2

Room, 1 King Bed, Jetted Tub

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Holiday Inn Express Cleveland Airport - Brookpark

Everyone (2) Business (10) Couples (16) Family (6) Other (1) Friends (1)
4

good value

Everyone

Room was clean, staff was good. Room with two beds was a little small. Some items on the breakfast bar were not fresh. Overall, it was a good value.

By , from Jackson, TN on Dec 28, 2016

Review comment responded on Jan 5, 2017

Thank you!

5

great hotel close to the airport!

Everyone

Everything about the hotel was perfect. I will stay there the next time I travel to Cleveland.

By , from PDX on Oct 28, 2016

Review comment responded on Nov 7, 2016

Thank you for staying smart at Holiday Inn Express Brook Park Cleveland Airport. We thank you for the kind words and hope to see you back again soon!

4

room location

BusinessTravelers

I would suggest requesting a room on a higher floor. I stayed on ground floor and was noisy with people above and people walking in hallway to front desk.

By on Sep 9, 2016

Review comment responded on Oct 22, 2016

Thank you for Staying at the Holiday Inn Express Brook Park Cleveland Airport. We apologize for any inconvenience you had experienced. Hope to see you back again soon as we continue to provide excellence in service and quality to our loyal guests.

4

clean and comfortable

Couples

We had a great experience at this hotel. The room was clean and comfortable and had what we needed.

By on Oct 6, 2014

4

good hotel for a great price

Families

The hotel was everything we expected. The breakfast was above average. We also spent time in the pool. Although it was small, it met our family's expectations. All of this for a great price. I would recommend it.

By on Aug 17, 2014

5

holiday inn

Singles

Great place to stay its close to the airport will stay again

By on Jul 7, 2014

3

overpriced

Couples

Bathtub was dirty . Asked for a good Italian restaurant recommendation and was sent to a pizza shop / deli restaurant where food was not good . Overpriced and overcooked food . Food made My Girlfriend sick . Two inches of snow in entryways was not shoveled .

By on Feb 2, 2014

3

decent, very close to the airport

Couples

The staff at this hotel was very friendly and welcoming. The hotel is very close and conveniently located to the airport. The room was decent. There wasn't anything special about it and although it was somewhat old/dingy, it was clean.

By on Aug 5, 2013

4

comfortable, convenient cleveland business trip

BusinessTravelers

I was pleased with the accommodations and price of the Holiday Inn Express, located a short drive from downtown just off of a major highway. The room was more spacious than I expected with a desk, fridge, and plenty of room to maneuver. I would stay at this hotel on another trip to Cleveland and next time I'll remember to bring workout clothes to drop by the little workout room on site.

By on Apr 22, 2013

4

no complaints here

BusinessTravelers

It was a quick 1-night business trip for me, but the staff was courteous, the room was clean and comfortable and it was easy access to the Cleveland Airport.

By on Feb 20, 2013