Jkjhh
The room was big and spacious.
The front desk staff was rude. Rooms are dirty and dated. I will not stay here again.
Staff accommodating and helpful. Well-maintained.
Newer no frills hotel. Room was fairly comfortable. Surrounding neighborhood was safe and welcoming. Unfortunately the room wasn’t the cleanest. The business center printer did not work. The breakfast was out of nearly everything half way through on a Sunday morning and staff didn’t seem to concerned. Not a terrible stay but I wouldn’t stay again
The room was very clean. However the mini frig was old and making noise all night. We unplugged it.
I was on the first floor. There was no way to get the drapes shut that I could find. A very bright light was outside my window. The refrigerator was extremely loud. I unplugged it. The people who worked at the BW were very nice.
Excellent area, good services. Accesible area in Cleveland
I needed a hotel close to the airport but not in downtown Cleveland with an airport shuttle. The staff was very friendly at check-in. The shuttle driver was waiting for me and it took 5 minutes to get dropped off at my gate. Very convenient, great price, room was nice and clean and free breakfast and shuttle were just an added bonus to the experience.
We stayed bc of an early flight and we didn't want to get the kids up at 3 am to go from Erie to Cleveland. Worth the extra $
Located within a leisurely stroll of Kaiser Permanete Medical Center, Best Western Airport Inn & Suites Cleveland is within a few miles (5 km) of International Exposition Center. This hotel has 64 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.
Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9 AM. Savor a meal from the comfort of your room with room service.
Best Western Airport Inn & Suites Cleveland's 64 rooms are soundproofed and provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.
At Best Western Airport Inn & Suites Cleveland, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
Jkjhh
The room was big and spacious.
The front desk staff was rude. Rooms are dirty and dated. I will not stay here again.
Staff accommodating and helpful. Well-maintained.
Dear Joanne, Thank you for taking time and leave feedback for recent stay with us. We will looked in to you Blanket and pillow concern and take appropriated action to satisfied future guest.
Newer no frills hotel. Room was fairly comfortable. Surrounding neighborhood was safe and welcoming. Unfortunately the room wasn’t the cleanest. The business center printer did not work. The breakfast was out of nearly everything half way through on a Sunday morning and staff didn’t seem to concerned. Not a terrible stay but I wouldn’t stay again
Dear Valued guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Vijay Jadeja
Thank you so much for your feedback. Please come see us again!
The room was very clean. However the mini frig was old and making noise all night. We unplugged it.
Thank you for your feedback.
I was on the first floor. There was no way to get the drapes shut that I could find. A very bright light was outside my window. The refrigerator was extremely loud. I unplugged it. The people who worked at the BW were very nice.
Thank you for your feedback, we will try to make it better!
Thank you for your feedback!
Dear valued guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Vijay Jadeja General Manager