- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, Discover, MasterCard, and Visa.
- Guests need to transfer by required shuttle to get to the property. To confirm the necessary transfer, contact the property at least 24 hours prior to travel. Refer to your booking confirmation for contact information.
- This hotel provides transfers from the airport. To make arrangements, contact the property with arrival details 24 hours prior to arrival, using the phone number on your booking confirmation.
Best Western Airport Inn & Suites Cleveland
2.5 out of 5.0
3.4
out of 5
Average Guest Review
See all 81 reviews
This hotel is most popular for:
Recent guest reviews
We stayed bc of an early flight and we didn't want to get the kids up at 3 am to go from Erie to Cleveland. Worth the extra $
Excellent establishment. Will definitely stay again when in the Cleveland area. Great staff. Hot breakfast was good. thank you
The management and staff were extremely accomodating. Thank you!!! The outside of hotel was not inviting but staff made up for it!!! VERY convenient for car rental\airport trip. Family restaurants very close. Bar and Grill types were further. Children in nearby rooms were allowed free rein until 10pm ish. Cooking odors were present on 3rd floor. Road construction in front of BW. Made inconvenient for travel in\out.
The hotel was nice and remodeled however the room had food crumbs all over and covering the pull out bed. The hotel offers a free hot breakfast which was a plus but the food was not very good. Staff was friendly and it was easy to get to downtown.
Booked this room to take the airport shuttle and leave my car parked at hotel. We live 2 plus hours away. Upon checking in I asked about the shuttle and was told it doesn't run on the weekends. Literally, the shuttle was parked out front of the hotel. So, thanks to the orbitz website, which said they had an airport shuttle, I wasted my money. Literally, a total waste. The hotel check in person was rude. So we had to drive to the airport and pay for parking there after pointlessly paying for the hotel room. There are several other hotels around the area which had shuttles running, book with one of them. Also, verify with the actual hotel to double check what Orbitz says, as it clearly isn't accurate. Ridiculous!!!!
The room was comfortable. The bed was just like we like it. The room had a fridge and microwave. The shower was nice but the tub was small. Seemed like the walls were close. You could not see out of the windows because they had them frosted.
Hotel in bed was very nice. Desk clerk was helpful. Shuttle was on time to airport. Driver was very considerate. Complimentary breakfast was okay. We'll stay here again when traveling through Cleveland.
The hotel windows are frosted out. You can tell what time of day it is but you can't actually see outside of the room. I thought it was just my room but when I went outside to look I realized it was all of them.
Overall OK...but they never printed me a receipt...they said they would e-mail it to me....they have not as of over a week!
Nice clean place to stay.Easy to get to and from the airport.I liked having a full size chair in the room. Great for having the morning coffee and paper.
Nice hotel, very clean. Not a bad area. Breakfast was uninspiring, but I was only there for the bed.
need a total redo..old and tired would not stay there again
Staff very helpful. Breakfast adequate. Room average.
Location was the main reason for my business stay, close to the airport after a late night arrival. Room was good but pillows needed to be fluffed before sleeping. Breakfast had the usual amenities. Staff were accommodating.
Confusion on reservation smoking nonsmoking but issue settled satisfactory. Lost power outside the realm of the hotel. Wifi was in and out
I stayed in Best Western Hotel in Cleveland for couple of days. I was really surprised by the amenities provided within such a low rate, which I never expected and found in any other place within that rate. The hotel has a swimming pool, good free breakfast, the room was quite large, and also has a separate kitchen area with stove, refrigerator, micro oven, sofas etc- really awesome. Wi-Fi connection was great and very near to airport, good and clean location. Only thing I did not like about it is the pillow size provided with the bed- those were small sized pillow- not sure why standard sized pillows were not there. However otherwise I am very satisfied and recommend to anybody traveling to Cleveland.
The concierge at the front desk was great. The only problem I had with the room were the pillows. They were smushed together for effect but they were hard to sleep on because they were so beat up.
My daughter and I stayed after a concert at Quicken Loan Arena! The location is perfect! Easy access on and of 71! Room was very clean and the beds very comfy! Great value! Definitely would recommend!
Muy bueno en general pero entiendo que debieran mejorar la variedad del desayuno.
Very courteous staff, good breakfast, used shuttle service for airport. I would recommend family stay and definitely value for money.
Hotel highlights
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Free airport shuttle
Best Western Airport Inn & Suites Cleveland places you within a 15-minute drive of popular attractions such as Progressive Field and Quicken Loans Arena. This 64-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center. It's near the airport and also near International Exposition Center and NASA Glenn Research Center.
Dining
Start your day off right with a free hot/cold buffet breakfast, served each morning from 6 AM to 9 AM.
Rooms
All of Best Western Airport Inn & Suites Cleveland's 64 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.
Property features
At Best Western Airport Inn & Suites Cleveland, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
Guest reviews for Best Western Airport Inn & Suites Cleveland
great place to stay for early flights
Everyone
We stayed bc of an early flight and we didn't want to get the kids up at 3 am to go from Erie to Cleveland. Worth the extra $
Everyone
Excellent establishment. Will definitely stay again when in the Cleveland area. Great staff. Hot breakfast was good. thank you
Review comment
Vern, Sales responded on Oct 5, 2017
Thank you so much for your feedback, please come visit us again!
close to car rental and airport
Everyone
The management and staff were extremely accomodating. Thank you!!! The outside of hotel was not inviting but staff made up for it!!! VERY convenient for car rental\airport trip. Family restaurants very close. Bar and Grill types were further. Children in nearby rooms were allowed free rein until 10pm ish. Cooking odors were present on 3rd floor. Road construction in front of BW. Made inconvenient for travel in\out.
Review comment
Vern, Sales responded on Oct 5, 2017
Thank you so much for your feedback, please come visit us again!
okay for 1 night
Everyone
The hotel was nice and remodeled however the room had food crumbs all over and covering the pull out bed. The hotel offers a free hot breakfast which was a plus but the food was not very good. Staff was friendly and it was easy to get to downtown.
Review comment
Vern responded on Aug 11, 2017
Thank you for staying with us, we will address these issues ASAP! Vern
no airport shuttle!!!
Everyone
Booked this room to take the airport shuttle and leave my car parked at hotel. We live 2 plus hours away. Upon checking in I asked about the shuttle and was told it doesn't run on the weekends. Literally, the shuttle was parked out front of the hotel. So, thanks to the orbitz website, which said they had an airport shuttle, I wasted my money. Literally, a total waste. The hotel check in person was rude. So we had to drive to the airport and pay for parking there after pointlessly paying for the hotel room. There are several other hotels around the area which had shuttles running, book with one of them. Also, verify with the actual hotel to double check what Orbitz says, as it clearly isn't accurate. Ridiculous!!!!
room was great
Everyone
The room was comfortable. The bed was just like we like it. The room had a fridge and microwave. The shower was nice but the tub was small. Seemed like the walls were close. You could not see out of the windows because they had them frosted.
stay before airport
Everyone
Hotel in bed was very nice. Desk clerk was helpful. Shuttle was on time to airport. Driver was very considerate. Complimentary breakfast was okay. We'll stay here again when traveling through Cleveland.
nice, only one thing...
Everyone
The hotel windows are frosted out. You can tell what time of day it is but you can't actually see outside of the room. I thought it was just my room but when I went outside to look I realized it was all of them.
ok but receipt
Everyone
Overall OK...but they never printed me a receipt...they said they would e-mail it to me....they have not as of over a week!
high school reunion weekend. great time!!
Couples
Nice clean place to stay.Easy to get to and from the airport.I liked having a full size chair in the room. Great for having the morning coffee and paper.
Thanks so much!