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Recent guest reviews

Convienence

Location, location, location!

No bad. Safe. Clean. Bed Average. Quick stay and suite my basic needs. Fair value

Very friendly staff at check in. Great room!!!

Staff was very friendly and courteous

The first room I was given a key for was OCCUPIED. Thankfully only belongings were in the room and not a person. The staff quickly resolved the issue and got me into a clean and comfortable room afterward.

Friendly staff, conveniently close to airport, clean.excellent mattress. We'll stay there again.

Staff was excellent and accommodating! AC in the room could have been better, had trouble keeping the room cool at night and woke up multiple times to adjust AC. Turned the fan on and it smelled like mold coming out of it.

Great location. Room was not so clean. Breakfast was available but not so tasty.

They pre-charge you $100.00 for any room damages at check in and then reverse the charge at check out.

How do you promote an airport property without a shuttle?! We spent 40 dollars more to get back and forth 2 miles away, after we booked with you not realizing this !! Ridiculous!

No wash clothes in room when we checked in, the pull out hadn't been made (had old sheets and someone's dirty sock and french fries in it) and I kept feeling something crawling on me come to find out when the lights went out and I turned on my phone's light there were bugs that looked like baby roaches, needs pots and pans or inform guest to bring there own for the kitchen (can't cook with paper products)

I was overcharged for my stay, still waiting to hear back from a manager, lack of attendance to breakfast accommodations..lack of staff

Parking lot had lots of trash, and trash receptacles were full the entire time there.

Jkjhh

The room was big and spacious.

The front desk staff was rude. Rooms are dirty and dated. I will not stay here again.

Staff accommodating and helpful. Well-maintained.

Snow Rd Brook Park OH

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in public areas (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free parking
  • 24-hour fitness center

Located within a mile (2 km) of North Park Care Center, Best Western Airport Inn & Suites Cleveland is within 3 miles (5 km) of Metrohealth Hospital. This hotel has 64 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free self parking.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9 AM. Savor a meal from the comfort of your room with room service.


Rooms

43-inch TVs come with satellite channels, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.


Property features

At Best Western Airport Inn & Suites Cleveland, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.

Room options

Standard Room, 1 King Bed, Non Smoking, Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Best Western Airport Inn & Suites Cleveland

Everyone (25) Couples (4) Family (14) Friends (1)
5
Everyone

Convienence

By on Jul 9, 2022

4
Everyone

Location, location, location!

By on Jun 10, 2022

4
Family Family with small children

No bad. Safe. Clean. Bed Average. Quick stay and suite my basic needs. Fair value

By on May 7, 2022

5
Family Business Business

Very friendly staff at check in. Great room!!!

By on Feb 15, 2022

5
Everyone

Staff was very friendly and courteous

By on Oct 25, 2021

4
Business Business

The first room I was given a key for was OCCUPIED. Thankfully only belongings were in the room and not a person. The staff quickly resolved the issue and got me into a clean and comfortable room afterward.

By on Oct 13, 2021

5
Family

Friendly staff, conveniently close to airport, clean.excellent mattress. We'll stay there again.

By on Oct 9, 2021

Review comment responded on Oct 11, 2021

Thank You Dennis! We like to have back whenever you are in the Cleveland area

3
Partner Couples Friends

Staff was excellent and accommodating! AC in the room could have been better, had trouble keeping the room cool at night and woke up multiple times to adjust AC. Turned the fan on and it smelled like mold coming out of it.

By on Aug 31, 2021

Review comment responded on Sep 9, 2021

We are sorry for the ac we will look into this issue and fix it, thank you for staying at Best Western and hope you will try us again if your ever in the area.

1
Everyone

By on Aug 25, 2021

3
Family with small children

Great location. Room was not so clean. Breakfast was available but not so tasty.

By on Aug 22, 2021

Best Western Airport Inn & Suites Cleveland

16501 Snow Rd, Brook Park, OH 44142
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