Hampton Inn & Suites Cleveland-Airport/Middleburg Heights2.5 out of 5.0
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Recent guest reviews
Below expectations overall, got handicap room with no such reservation and not at all what I wanted.
Needed a hotel with an airport shuttle, breakfast and a comfortable bed. All expectations were met.
This is the second time we have stayed at this hotel to attend an event at the I-X Center. This hotel is about a 5-10 minute drive to the I-X Center and there are several resturants close by. The staff was very friendly and very helpful. Hotel is clean and comfortable. The closest resturant to the hotel even offers a 15 discount on your bill when you show your room key. We will stay here any time we attend an event at the I-X center. It is also only a short drive (20-30) minutes to downtown Cleveland.
We booked 2 nights to visit a terminally ill family member. The room was not very clean including a dirty towel that was folded with the clean, dirty furniture, crumbs on kitchen floor, carpet needed vacuumed. We spoke with front desk and they switched us to a new room for next night. Staff was great, second room better. Pool had stuff floating in it and pool deck needed a good sweeping. The second night we had someone enter our room with a room card. Apparently staff checked his card in for our room so we took our key cards to be rescanned, at midnight this happened. Breakfast was great and again, staff was friendly and apologetic.
Clean and Comfortable. Staff extraordinarily friendly and accommodating. Total recommendation.
The suite was great...having a living room and kitchenette was great.
Hot tub was small
I paid in advance for this room and noticed that I did not get the room I paid for. We were supposed to get 2 Queen beds 1 bedroom suite with whirlpool, non smoking, free hi speed living room kitchen fireplace...we instead received 2 double beds, no whirlpool and no fireplace.
Stayed here for business. Quiet and clean. No complaints.
Room was okay. Pretty average for a hotel room. Good: Staff was friendly. Bed was relatively comfortable. Breakfast was pretty good. Bad: TV signal was bad. Few channels were very fuzzy. Sink stopper did not work so it made it difficult to shave. Shower head was unable to change to a different setting. HVAC was a little noisy. Overall, average to above average.
The staff was very accomodating to my husband and I. When they heard that we had driven for over 12 hours and arrived early, they made sure that we had a room so we could get some well deserved rest. Everyone at the hotel was very kind and friendly.
Only stayed in the hotel to sleep briefly while in-between destinations. Checked in and the receptionist was absolutely cordial. Our room was smaller than we had expected a room with a king sized bed to be and we saw the rooms adjacent and across the hall from our room had a separate living room with a fireplace and nicer amenities than what our room had and I had thought I paid for. Very quiet stay, we went completely undisturbed by other hotel guests. The night shift receptionist at the front desk was short and rude with me, but I'm just racking that up to an individual problem, not the hotel as a whole.
The suite we had was full of amenities (full size frige,dishwasher,flatware) that we are normally used to paying a premium for, which we didn't. But most importantly, the beds were so comfortable (the bedding was better than what we have at home) we almost missed our flight the next morning because no one wanted to get up or leave for that matter.
Close to eveything.
Went to Cleveland for a graduation. Hotel was very nice. The staff at the desk and the lady taking care of the breakfast were great!!! However, one day the maid did not make up the room. and then lied about it to the head housekeeper. I wouldn't mind missing the day, but the lie was too much.
Hotel was clean and comfortable, and the staff was very helpful and friendly.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Free airport shuttle
Located 1.6 mi (2.6 km) from Baldwin Wallace College, Hampton Inn & Suites Cleveland-Airport/Middleburg Heights is within a 10-minute drive of International Exposition Center. This 97-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. Near the airport, the hotel is also within a 20-minute drive of Progressive Field and Quicken Loans Arena.
Free hot/cold buffet breakfast is included with your stay.
All 97 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. 37-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls and ironing boards.
Hampton Inn & Suites Cleveland-Airport/Middleburg Heights features an indoor pool, a children's pool, and a fitness center. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and a business center.