Great place to stay. Good value for the money *****Note: The airport shuttle has been discontinued ******
Nothing
The service in the lounge was nonexistent. The water heater went out in the middle of the night and I was not able to shower in the morning.
Good value, very friendly and helpful staff. Hot water takes a full 5 minutes to reach the faucet and shower! No exaggeration.
Good deal for the money. Clean , decent sized rooms. Limited amenities. Nothing special but a great option if you’re on a budget.
Do not recommend
Broken elevator, restaurant closed, bar understaffed and out of many of its already limited menu options, pool filtration not wand water coated in scum, previous guests used shorts and underwear left in room
Staff at check in was rude and dismissive. Elevator wasn’t working so, all guests were on 1st floor. Room was clean.
No hot water in my room. No internet in the business center.
We had trouble with the lock on our door. The door key wouldn't work. Went back to the front desk 3 times before they would send someone up. The lock was malfunctioning and had to be replaced. The maintenance man said it was the third one he replaced that day. Also the pool was closed for repairs, not mentioned on the website.
Disappointed that the pool was not working and hasn’t been for some time. Booked this hotel near the CLE airport because of the pool.
Clean room and staff was friendly
Comfy bed. Not: Leaking sink. Very limited food in restaurant. Room not cleaned yet (mistake).
Very convenient to Interstate 71 and Interstate 80 for travelers.
Essentially you get what you pay for - as soon as we got there the toilet wasn’t running. We only had about half a roll of toilet paper provided to us. I requested two beds since the start (it’s what we reserved) but they didn’t have that available when I arrived. Which is understandable, we arrived late. But then I asked for a bed with a sofa bed, we got a room with a sofa with no mattress. It’s a good space if you’re staying for a single night, we were only there for about four hours. Otherwise, it gets loud and has an odd odor when entering. The staff member was trying his best, he went to fix the toilet and provided sheets for the sofa.
OBM Arena is within a 5-minute walk of Best Western Plus Strongsville Cleveland while other popular sites like Southpark Mall are within a mile (2 km). This 306-room, 3-star hotel has a restaurant, free in-room WiFi, and free self parking.
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers. Refrigerators, coffee makers, and free newspapers are also available.
Best Western Plus Strongsville Cleveland features free WiFi in public areas, a conference center, and a 24-hour business center. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.
Great place to stay. Good value for the money *****Note: The airport shuttle has been discontinued ******
Nothing
We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
The service in the lounge was nonexistent. The water heater went out in the middle of the night and I was not able to shower in the morning.
Good value, very friendly and helpful staff. Hot water takes a full 5 minutes to reach the faucet and shower! No exaggeration.
Good deal for the money. Clean , decent sized rooms. Limited amenities. Nothing special but a great option if you’re on a budget.
Do not recommend
Broken elevator, restaurant closed, bar understaffed and out of many of its already limited menu options, pool filtration not wand water coated in scum, previous guests used shorts and underwear left in room
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.