The swimming pool was cold. Our room was very dusty and they ran out of toilet paper
Spacious room with nice furnishings. Clean lobby and pool area.
Everything was closed! continental breakfast, restaurant, bar, pool & shuttle to & from airport...offered no discount for having zero amenities...paid full price for absolutely nothing. To top it off a huge family stayed 5 days 2 rooms down from us & the parents let the teenage kids run wild till 4 am...they left trash in the elevators & were obnoxious the entire time...horrible experience
It was quiet, clean and convenient. I would recommend to others and will stay again.
Clean, quiet property. Not enough space to seat down to eat breakfast
The fact. that it is so close to the city and being of quality was really important.
Nothing fancy but clean and functional. Friendly staff and free parking.
The location was perfect. The room was not ckean d 3 our of 6 nights. We had to call to get them to- which got only my nonunion done. The pool was not clean so grandson didn’t want to go to pool after 1st night. The have you 1 washer and dryer available for all those people in those rooms. And 1 microwave for use by all those people. There were a few attentive staff but some were very much bothered a when asked questions
Toilet was backed up or not flushing properly. Shower water would take a while to go down. A/C not blowing properly and fan was very noisy. No microwave in room but room did have a refrigerator.
Staff was very pleasant and facility was nice and clean
The lock to our room would not read our key every time we went in and out the door we had to get a new key. The room smelt like mildew. Every time you would plug in the hair dryer or the hot iron the reset button on a outlet switches would trip.
The walls are thin. Walking down the hallway I could hear someone singing in his room. The young child in the room next door kept us up past 1 AM. The rooms are good size but need upgrading. Overall I have stayed at the SpringHill Suites very close to the same location and had a much better experience.
Very friendly staff. The breakfast quality is way above the average.
There were chips on the floor behind the couch and Lee Press On Nails in the bathroom all over the floor and I don't even wear fake nails. There were a few dirty pampers in the parking lot just laying on the ground. it was not very appealing when I pulled up.
Very well kept. Front desk guys were awesome. Room was very clean. Breakfast was great and the choices for room service were spot on.
This is an excellet room. Plenty of space and laid out just how I needed it.
Located 2 mi (3.3 km) from Cuyahoga Valley National Park, Hyatt Place Independence is within a 15-minute drive of other popular attractions like Progressive Field. This 127-room, 3-star hotel has an indoor pool along with a 24-hour fitness center and free in-room WiFi.
Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
The 127 accommodations feature living rooms. 42-inch flat-screen TVs come with pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Sofa beds, refrigerators, and coffee makers are other standard amenities.
At Hyatt Place Independence, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include conference space, a business center, and express check-in.
The swimming pool was cold. Our room was very dusty and they ran out of toilet paper
Thank you for your comments and we appreciate you staying with us.
Spacious room with nice furnishings. Clean lobby and pool area.
Thank you for your review and we appreciate you staying with us
Everything was closed! continental breakfast, restaurant, bar, pool & shuttle to & from airport...offered no discount for having zero amenities...paid full price for absolutely nothing. To top it off a huge family stayed 5 days 2 rooms down from us & the parents let the teenage kids run wild till 4 am...they left trash in the elevators & were obnoxious the entire time...horrible experience
Thank you for taking the time to review your recent stay with us. I do apologize about many of our amenities being closed due to COVID-19 and that the family near you was obnoxious.
It was quiet, clean and convenient. I would recommend to others and will stay again.
Clean, quiet property. Not enough space to seat down to eat breakfast
Thank you for taking the time to review your recent stay with us. I am pleased overall it was a positive experience, but do sincerely apologize for the issue with the breakfast seating.
The fact. that it is so close to the city and being of quality was really important.
Thank you for the kind words. We hope to see you again!
Nothing fancy but clean and functional. Friendly staff and free parking.
Thank you for taking the time to review your recent stay with us. We welcome the opportunity to host you again if your travels bring you back to the area.
The location was perfect. The room was not ckean d 3 our of 6 nights. We had to call to get them to- which got only my nonunion done. The pool was not clean so grandson didn’t want to go to pool after 1st night. The have you 1 washer and dryer available for all those people in those rooms. And 1 microwave for use by all those people. There were a few attentive staff but some were very much bothered a when asked questions
Thank you for taking the time to review your recent stay with us. I sincerely apologize that your experience was anything short of ideal. It is our hope you would offer us another opportunity to better serve your needs if your travels bring you back to the area.
Toilet was backed up or not flushing properly. Shower water would take a while to go down. A/C not blowing properly and fan was very noisy. No microwave in room but room did have a refrigerator.
I sincerely apologize that your stay did not match your expectations and for the maintenance issues you did experience. It is our hope you would allow us another opportunity to better serve your needs if your travels bring you back to the area.
Thank you for your comments and rating. We apologize that we did not provide you with the experience you expected.