Skip to main content
Beginning of main content

Recent guest reviews

Clean, quiet property. Not enough space to seat down to eat breakfast

The fact. that it is so close to the city and being of quality was really important.

Nothing fancy but clean and functional. Friendly staff and free parking.

The location was perfect. The room was not ckean d 3 our of 6 nights. We had to call to get them to- which got only my nonunion done. The pool was not clean so grandson didn’t want to go to pool after 1st night. The have you 1 washer and dryer available for all those people in those rooms. And 1 microwave for use by all those people. There were a few attentive staff but some were very much bothered a when asked questions

Toilet was backed up or not flushing properly. Shower water would take a while to go down. A/C not blowing properly and fan was very noisy. No microwave in room but room did have a refrigerator.

Staff was very pleasant and facility was nice and clean

The lock to our room would not read our key every time we went in and out the door we had to get a new key. The room smelt like mildew. Every time you would plug in the hair dryer or the hot iron the reset button on a outlet switches would trip.

The walls are thin. Walking down the hallway I could hear someone singing in his room. The young child in the room next door kept us up past 1 AM. The rooms are good size but need upgrading. Overall I have stayed at the SpringHill Suites very close to the same location and had a much better experience.

Very friendly staff. The breakfast quality is way above the average.

There were chips on the floor behind the couch and Lee Press On Nails in the bathroom all over the floor and I don't even wear fake nails. There were a few dirty pampers in the parking lot just laying on the ground. it was not very appealing when I pulled up.

Very well kept. Front desk guys were awesome. Room was very clean. Breakfast was great and the choices for room service were spot on.

This is an excellet room. Plenty of space and laid out just how I needed it.

Good location with easy access to the airport, downtown, and the suburbs. The room is spacious and includes free WiFi. There is also a free airport shuttle but it only runs from 7am to 10pm. While the front desk staff are professional, it’s not easy to find one in the early morning or late evening hours. On this visit, no one was manning the front desk after midnight nor when I checking out at 4:45am for an early flight. Also, while the room was clean, housekeeping did not sanitize the rubber bath mat which had black gunk on the back.

Nice clean room and very comfortable bed. Check in was super efficient and easy. Large spacious rooms and good breakfast. Would definitely stay again.

Was in Cleveland to run the USAT National Championship races and wasn't looking to stay in Cleveland. Found this gem, short drive into downtown Cleveland and a small town feel to it. Anything you need is right there in Independence. The Hotel is in great shape, room was perfect to relax in after running around. Nice little gym and pool. Would stay here again!

Nice breakfast buffet. good area for staying, close to freeway

Jefferson Dr Independence OH

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Hyatt Place Independence places you within a 15-minute drive of popular attractions such as Progressive Field and Rocket Mortgage FieldHouse. This 127-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a continental breakfast is served each morning for a fee.


Rooms

The 127 rooms are air-conditioned and have an array of amenities, including sofa beds, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch flat-screen TVs with pay movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Phones, ironing boards, and desks are also available.


Property features

Guests of Hyatt Place Independence have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 0.00 per day, or you can take advantage of the free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include conference space, a business center, and express check-in.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Room, 2 Double Beds

2 Double Beds | Sleeps 6

Room, 1 King Bed (High Floor)

1 King Bed | Sleeps 4

Room, 2 Double Beds (High Floor)

2 Double Beds | Sleeps 6

Guest reviews for Hyatt Place Independence

Everyone (18) Couples (26) Business (30) Family (43) Friends (5) Other (12)
4
Families Families

Clean, quiet property. Not enough space to seat down to eat breakfast

By on Dec 1, 2019

Review comment responded on Dec 1, 2019

Thank you for taking the time to review your recent stay with us. I am pleased overall it was a positive experience, but do sincerely apologize for the issue with the breakfast seating.

5
Families

The fact. that it is so close to the city and being of quality was really important.

By , from Greater NYC Area on Aug 30, 2019

Review comment responded on Aug 30, 2019

Thank you for the kind words. We hope to see you again!

4
Family with small children

Nothing fancy but clean and functional. Friendly staff and free parking.

By on Aug 11, 2019

Review comment responded on Aug 11, 2019

Thank you for taking the time to review your recent stay with us. We welcome the opportunity to host you again if your travels bring you back to the area.

2
Families

The location was perfect. The room was not ckean d 3 our of 6 nights. We had to call to get them to- which got only my nonunion done. The pool was not clean so grandson didn’t want to go to pool after 1st night. The have you 1 washer and dryer available for all those people in those rooms. And 1 microwave for use by all those people. There were a few attentive staff but some were very much bothered a when asked questions

By on Aug 7, 2019

Review comment responded on Aug 9, 2019

Thank you for taking the time to review your recent stay with us. I sincerely apologize that your experience was anything short of ideal. It is our hope you would offer us another opportunity to better serve your needs if your travels bring you back to the area.

2
Families

Toilet was backed up or not flushing properly. Shower water would take a while to go down. A/C not blowing properly and fan was very noisy. No microwave in room but room did have a refrigerator.

By on Jul 20, 2019

Review comment responded on Jul 20, 2019

I sincerely apologize that your stay did not match your expectations and for the maintenance issues you did experience. It is our hope you would allow us another opportunity to better serve your needs if your travels bring you back to the area.

5
Business Business Travelers

Staff was very pleasant and facility was nice and clean

By on Jul 17, 2019

Review comment responded on Jul 19, 2019

Pleased the staff and cleanliness were pluses. Keep us in mind for any future stays in the area.

3
Families

The lock to our room would not read our key every time we went in and out the door we had to get a new key. The room smelt like mildew. Every time you would plug in the hair dryer or the hot iron the reset button on a outlet switches would trip.

By on Jul 16, 2019

Review comment responded on Jul 19, 2019

Thank you for taking the time to review your recent stay. I sincerely apologize your stay was anything short of ideal. It is our hope you would allow us another opportunity to better serve your needs.

3
Everyone

The walls are thin. Walking down the hallway I could hear someone singing in his room. The young child in the room next door kept us up past 1 AM. The rooms are good size but need upgrading. Overall I have stayed at the SpringHill Suites very close to the same location and had a much better experience.

By on Jul 8, 2019

Review comment responded on Jul 12, 2019

Thank you for taking the time to rate your recent stay with us. I sincerely apologize that your stay was anything short of ideal. It is our hope you would offer us another opportunity to better serve your needs if your travels bring you back to the area.

4
Everyone

By on Jun 23, 2019

Review comment responded on Jun 23, 2019

Thank you for the 4 star rating. Keep us in mind for any future visits to the area.

5
Partner Couples Families

Very friendly staff. The breakfast quality is way above the average.

By on Jun 3, 2019

Review comment responded on Jun 3, 2019

Thank you for the kind words. They will be celebrated with the team. Keep us in mind for any future visits to the area.

url importing https://www.orbitz.com/Cleveland-Hotels-Hyatt-Place-Independence.h43391-p2.Hotel-Reviews