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Recent guest reviews

Loud noise from the air conditioner, and it wasn’t even working at first. We almost had to switch rooms at midnight with my 3 sleeping kids. We waited it out however. A hair in the bathroom. Could use modern upgrades like USB ports for charging and a microwave in room

Loved it

This hotel was excellent. The building and the room was very clean and the staff was very accommodating. The food and refreshments stand was acceptable too. I would definitely recommend this hotel to others.

Nicely laid out room. Very disappointed in the free breakfast; for what I paid, limited breakfast items, no: scrambled eggs, sausage, bacon, hash browns.

That staff were amazing. I had had a horrible day and they made me feel like I was coming home.

It was okay. There are a lot of options in the area and I just wish I would have gone with a different choice. The bed was not comfortable at all. It didnt have a comforter on it- just a sheet. The mattress was way too firm and the pillows were awful. I had a stressful type of travel and didnt sleep well. The orbitz page also says the hotel has a restaurant. It does not. It says it has a bar too and while I think they might serve drinks it wasnt really a bar. I didnt have a vehicle and wouldve rather had been closer to somewhere with food options. I had so much going on I barely ate for three days and specifically chose this hotel bc i thought it had a restaurant. The customer service was okay. My kids enjoyed the pool. The breakfast they offered had decent options. The size of the room was great. For the amount of options of places to stay over there i would not pick this one. I wouldve rather had a comfy bed and have been closer to food options.

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Location was great, it was near a lot of restaurants and plenty of shopping and attractions.

Room was spacious clean and comfortable. Hotel was very quiet and staff was extremely friendly and helpful.

This hotel was perfect for the family. Breakfast,pool, big room. No microwave, but we made it work.

Great location. Food nearby. Felt safe. Lots of space in room.

The swimming pool was cold. Our room was very dusty and they ran out of toilet paper

Spacious room with nice furnishings. Clean lobby and pool area.

Everything was closed! continental breakfast, restaurant, bar, pool & shuttle to & from airport...offered no discount for having zero amenities...paid full price for absolutely nothing. To top it off a huge family stayed 5 days 2 rooms down from us & the parents let the teenage kids run wild till 4 am...they left trash in the elevators & were obnoxious the entire time...horrible experience

It was quiet, clean and convenient. I would recommend to others and will stay again.

Clean, quiet property. Not enough space to seat down to eat breakfast

The fact. that it is so close to the city and being of quality was really important.

Nothing fancy but clean and functional. Friendly staff and free parking.

Jefferson Dr Independence OH

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hyatt Place Independence places you within a few miles (5 km) of Cuyahoga Valley National Park and Cuyahoga River. This 127-room, 3-star hotel has an indoor pool along with a 24-hour gym and free in-room WiFi.


Dining

Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe.


Rooms

Guests can expect free WiFi and 42-inch flat-screen TVs with pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Sofa beds, living rooms, and refrigerators are other standard amenities.


Property features

At Hyatt Place Independence, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a business center, and express check-in.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Room, 2 Double Beds (Specialty)

2 Double Beds | Sleeps 6

Room, 1 King Bed (Specialty)

1 King Bed | Sleeps 4

Room, 2 Double Beds

2 Double Beds | Sleeps 6

Guest reviews for Hyatt Place Independence

Everyone (19) Couples (5) Family (16)
3
Family with small children

Loud noise from the air conditioner, and it wasn’t even working at first. We almost had to switch rooms at midnight with my 3 sleeping kids. We waited it out however. A hair in the bathroom. Could use modern upgrades like USB ports for charging and a microwave in room

By on Jun 28, 2022

5
Partner Couples

Loved it

By on Jan 1, 2022

Review comment responded on Jan 5, 2022

Thanks for the perfect rating, Kiarah! We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hyatt Place Cleveland Independence.

5
Partner Couples

This hotel was excellent. The building and the room was very clean and the staff was very accommodating. The food and refreshments stand was acceptable too. I would definitely recommend this hotel to others.

By on Dec 20, 2021

Review comment responded on Dec 20, 2021

Thank you for staying with us and for taking the time to complete an online review. I’m glad you enjoyed your stay with us. I will be sharing your comments with my staff. We look forward to seeing you in the future!

4
Everyone

Nicely laid out room. Very disappointed in the free breakfast; for what I paid, limited breakfast items, no: scrambled eggs, sausage, bacon, hash browns.

By on Dec 15, 2021

Review comment responded on Dec 15, 2021

Thank you for staying with us and for taking the time to complete an online review. I’m glad you enjoyed your stay with us. I will be sharing your comments with my staff. We are currently set to roll out an enhanced breakfast with some of the items you mentioned on Monday 12-20-2021. We look forward to seeing you in the future!

5
Business Business

That staff were amazing. I had had a horrible day and they made me feel like I was coming home.

By on Aug 26, 2021

Review comment responded on Sep 2, 2021

Thank you for staying with us and for taking the time to complete an online review. I’m glad you enjoyed your stay with us. I will be sharing your comments with my staff. We look forward to seeing you in the future!

3
Everyone

It was okay. There are a lot of options in the area and I just wish I would have gone with a different choice. The bed was not comfortable at all. It didnt have a comforter on it- just a sheet. The mattress was way too firm and the pillows were awful. I had a stressful type of travel and didnt sleep well. The orbitz page also says the hotel has a restaurant. It does not. It says it has a bar too and while I think they might serve drinks it wasnt really a bar. I didnt have a vehicle and wouldve rather had been closer to somewhere with food options. I had so much going on I barely ate for three days and specifically chose this hotel bc i thought it had a restaurant. The customer service was okay. My kids enjoyed the pool. The breakfast they offered had decent options. The size of the room was great. For the amount of options of places to stay over there i would not pick this one. I wouldve rather had a comfy bed and have been closer to food options.

By on Aug 12, 2021

Review comment responded on Sep 2, 2021

Thank you for staying with us and for taking the time to complete the online review. I apologize if everything was not satisfactory. This is not the standard at Hyatt Place Cleveland. I will be sharing your comments with my team in an effort to continuously improve. Should you need accommodations in the future, we would hope that you would give us another opportunity.

4
Family

.

By on Aug 7, 2021

Review comment responded on Sep 2, 2021

Thank you for staying with us and for taking the time to complete an online review. I’m glad you enjoyed your stay with us. I will be sharing your comments with my staff. We look forward to seeing you in the future!

4
Family

Location was great, it was near a lot of restaurants and plenty of shopping and attractions.

By on Aug 3, 2021

Review comment responded on Sep 2, 2021

Thank you for staying with us and for taking the time to complete an online review. I’m glad you enjoyed your stay with us. I will be sharing your comments with my staff. We look forward to seeing you in the future!

5
Family Family

Room was spacious clean and comfortable. Hotel was very quiet and staff was extremely friendly and helpful.

By on Apr 15, 2021

5
Family with small children Family

This hotel was perfect for the family. Breakfast,pool, big room. No microwave, but we made it work.

By on Apr 11, 2021

Review comment responded on Apr 12, 2021

Thank you for taking the time to review your recent stay with us. I am happy to hear that you enjoyed breakfast, the room, and the pool.

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