I arrived a little after midnight, and they lady at desk said my reservation was canceled since it was for previous day. so she had me rebooked and I paid at the front desk. then the hotel attempted to charge my card the full amount and extra fees for no show. I reached out them and no reply. the hotel itself was ok, having to reach every single item was awful, no shampoo, cups, coffee maker, towels, just empty cupboards. the layout was odd, with the bathroom, right in front of the bed. and a lot of broken items worn down.