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Recent guest reviews

Nice place to stay. The Staff were friendly.

Reasonably priced for the quality.

Even though I received a discount off my bill, but the hot water kept going out. The drain in the shower was blocked so we had to switch rooms during the middle of our stay. They never told us we had to request for new towels and wash cloths

Clean

The frig & micro in the room. The fact that SHULAS is right downstairs and area amenities

No comment

They never opened their pool because of covid. Every other hotel I have stayed at during covid has an open pool and uses a reservation system. This wasn't explicit at time of booking and was disappointing to learn upon check in.

One night best night . Great staff !

spacious and clean. good customer service. big parking area

It's outdated, rugs have odor, bedding was dirty comforter was stained

The staff was kind and helpful but the area was a little rough. Fire alarms were set off 3 times at night by pesky teenagers. I saw police walking around hotel 2 different occasions. I would not feel comfortable here with kids.

Very nice stay for the price that I paid. Everything was very clean and I had a comfortable stay.

My bed had old food and stains all In it . It’s a nice hotel but bad staff

I like their line of shampoo, conditioner, and body lotion

Rooms are clean but very dusty.Bathroom lights are dim and it is small. Staff friendly but not super helpful. No shuttle from airport and car service they recommended was VERY sketchy and wanted more than double Uber rate(no available Uber at time from airport).

Quarry Lane Independence OH

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour fitness center

Located 1.3 mi (2.1 km) from Cuyahoga Valley National Park, DoubleTree by Hilton Cleveland - Independence is within a 10-minute drive of other popular attractions like Christmas Story House. This 192-room, 4-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and free self parking.


Dining

This hotel is home to a steakhouse and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to noon.


Rooms

Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Weekly housekeeping is available.


Property features

Renovated in 2016, DoubleTree by Hilton Cleveland - Independence offers a 24-hour gym, free WiFi in public areas, and a conference center. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Room, 2 Double Beds, Pool View

2 Double Beds | Sleeps 4

Room, Non Smoking (Parlor)

1 Double Sofa Bed | Sleeps 4

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Guest reviews for DoubleTree by Hilton Cleveland - Independence

Everyone (16) Couples (13) Family (14)
5
Family with small children

Nice place to stay. The Staff were friendly.

By on May 14, 2022

Review comment responded on May 18, 2022

Thank you for choosing the DoubleTree Cleveland Westlake! We appreciate your kind words!

1
Everyone

By on Mar 27, 2022

4
Partner Couples

Reasonably priced for the quality.

By on Mar 20, 2022

Review comment responded on Apr 6, 2022

Thank you for taking the time to give us your feedback. We are glad to hear that you enjoyed your stay, we hope to see you again in the future!

1
Friends

Even though I received a discount off my bill, but the hot water kept going out. The drain in the shower was blocked so we had to switch rooms during the middle of our stay. They never told us we had to request for new towels and wash cloths

By on Feb 21, 2022

Review comment responded on Feb 23, 2022

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.

5
Everyone

Clean

By on Feb 1, 2022

Review comment responded on Feb 24, 2022

Thank you for taking the time to give us your feedback. We are glad to hear that you enjoyed your stay, we hope to see you again in the future!

5
Everyone

The frig & micro in the room. The fact that SHULAS is right downstairs and area amenities

By on Jan 30, 2022

Review comment responded on Feb 24, 2022

Thank you for taking the time to give us your feedback. We are glad to hear that you enjoyed your stay, we hope to see you again in the future!

3
Everyone

No comment

By on Jul 11, 2021

Review comment responded on Jul 13, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.

5
Everyone

By on May 12, 2021

Review comment responded on May 24, 2021

Thank you for taking the time to give us your feedback. We are glad to hear that you enjoyed your stay and we hope to see you again in the future!

3
Family with small children

They never opened their pool because of covid. Every other hotel I have stayed at during covid has an open pool and uses a reservation system. This wasn't explicit at time of booking and was disappointing to learn upon check in.

By on May 10, 2021

Review comment responded on May 16, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.

5
Business Business

One night best night . Great staff !

By on May 1, 2021

Review comment responded on May 2, 2021

Thank you for taking the time to give us your feedback. We are glad to hear that you enjoyed your stay and we hope to see you again in the future!

DoubleTree by Hilton Cleveland - Independence

6200 Quarry Lane, Independence, OH 44131
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