The property was nice and clean but could use updates.
Staff willingnessto help and make sure you're satisfied
Staff was super friends. Rooms very clean. Overall great service.
Great experience, Howard at the front desk was knowledgeable about the area and offered great customer service. Will recommend and come back
Despite doing renovations, the hotel was good. The front desk people were friendly and efficient. A solid hotel
Excellent hotel wonderful staff friendly people I will encourage my family to stay
Had a very positive experience, room was clean spacious and close to every where I needed to go. Will stay here again if I'm ever near the Cleveland area.
Check in was easy. Room was very clean! Had problem with getting in the room and had to go to the desk for another set of key cards. The hotel was 15 minutes from downtown. We used United Cab (front desk suggested) clerk at desk also gave us a 10% discount coupon for United Cab. Breakfast was very good. Enjoyed the coffee and oatmeal.
We stayed at the Residence Inn while visiting nearby Kirtland. The suites were clean and very nice. We had a two bedroom suite which was wonderful. The hot breakfast was great and did not skimp. Overall- a great experience. We would definitely go back!
My sister and her family were left in the dark because of storm Sandy, all while planning my brothers funeral. They needed, deserved at least one night in a warm bed and the ability to take a shower. Your hotel provided that and so much more. Thanks
the desk was super friendly and the rooms were nice and clean... and the bonuses i wasnt expecting were the fireplace and the cake we got when we were checking in! :)
Very Clean like Virtual Apartment for those in extended stays from home just like great apartment suite.
Check in went smoothly and room was clean. Breakfast for Friday am was great...
Our stay at Residence Inn was exceptional. Room spacious with King bed and sofa bed. Kitchen and Living Room. It was wonderful to eat in and save. Breakfast included was excellent with a full breakfast menu provided. We felt very comfortable with added space in the suite. Far better than previous trips taken. Much more than just a room and bath. Couldn't ask for anything more!
everything was perfect and clean no complaints
Close to the freeway, and restaurants. Easy drive to downtown Cleveland. Good value. Would stay there again.
The Residence Inn Independence gave us a very pleasant stay. Their desk staff was excellent!
Located 2 mi (3.2 km) from Cuyahoga Valley National Park, Residence Inn by Marriott Cleveland Independence is within a 15-minute drive of other popular attractions like Progressive Field. This 3-star hotel has 118 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception.
The 118 accommodations feature kitchens and space to spread out with sitting areas. Guests can expect to find free WiFi and 27-inch flat-screen TVs with satellite channels and video-game consoles. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities. Housekeeping is available on request.
Residence Inn by Marriott Cleveland Independence offers a fitness center, a spa tub, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
The property was nice and clean but could use updates.
Staff willingnessto help and make sure you're satisfied
Staff was super friends. Rooms very clean. Overall great service.
Thank you so much for the wonderful score and your comments. We are delighted you enjoyed your stay and our staff hospitality. We hope to have you with us again in the future should your travels bring you back to the area.
Thank you so much for the wonderful score and we are delighted you enjoyed your stay. We hope to have you back with us again should your travels bring you to the area in the future.
Thank you so much for your great score and we are happy that you enjoyed your stay with us. We hope to have you with us again in the future.
Great experience, Howard at the front desk was knowledgeable about the area and offered great customer service. Will recommend and come back
Thank you for staying with us and recognizing Howard. He is certainly a shining star here at our hotel and always makes sure our guest are welcomed with a warm smile. We look forward to having you back with us in the future.
Despite doing renovations, the hotel was good. The front desk people were friendly and efficient. A solid hotel
Excellent hotel wonderful staff friendly people I will encourage my family to stay
Had a very positive experience, room was clean spacious and close to every where I needed to go. Will stay here again if I'm ever near the Cleveland area.
Thank you for taking the time to comment on your stay. We are delighted you enjoyed the wonderful hospitality our staff provides our guest. We hope to have you with us again should your travels bring you back to our area.