Very outdated and dirty!
I didn't like my neighbors were partying and I called front desk after midnight, they told them to stop. They continued. Told front desk in the morning. Said " it gets rowdy on the weekends" They couldn't move out rooms. No sleep.
The Inn needed updating. Not well kept. Would not recommend for anything other than overnight sleeping.
The room was utterly disgusting. I have a bald head, and there is no reason for hair to be on my pillow. The bathroom shower was full of mold. I wish I could share my pictures. The toilet had feces caked on the inside, which did not go away with flushing. I can go on and on.
I paid for 2 room suite and only had access to one room. My family and I drive all night and we’re very tired when we arrived. We were forced to sleep in one bed. The next morning, When asking the front desk clerk for some type of compensation, she said nothing could be done because booked through orbitz, and I should have said something when I checked in. I’m very unhappy.
The staff was very friendly, my husband and I enjoyed the continental breakfast , but the property looks quite dated and our room smelled of stale cigarette even though it was a non smoking room.
Good have had more protein for breakfast. Air conditioner kept kicking on and off.
Horror show. The room reeked of cleanse. Full of what appeared to be drug addicts. Tenant above pacing his room 10pm-1am. Front office didn’t answer the phone. People yelling in the parking lot and hallways. Refused a refund when we walked out at 1am to find another hotel.
Location was perfect. Room was clean. Staff was professional.
Where to begin? Black mold in the shower; sprinkler-style water pressure; a "unique" brown residue from some leak from the top of the door spring; an amazingly-slow three-floor elevator; barely-there WIFI (HIGH-SPEED does not equal under 1Mbps, no matter how you measure it) a barking dog three doors down; several police visiting another room in the building; and an (I assume unrelated) absolutely irate domestic dispute of three individuals going on in the room directly above for about FOUR nights straight (to the point I expected to hear a gunshot) it was a heck of an eventful week. At least it had four walls and a ceiling without leaks. (Some images of the damage that greeted me when I checked in) The only saving graces were a comfortable bed and walking distance to a Winking Lizard Tavern and a Bob Evans. I've stayed at other La Quinta's and this was well below par.
First, and foremost, I SENT YOU (Orbitz) the question regarding discounts for either Veterans or patients. YOU IGNORED THIS> I found out that PATIENTS from Cleveland Clinic DO RECEIVE A FLAT RATE , and Veterans receive a 12% Discount. The Hotel could Not help me, because I PAID FULL RATE TO YOU. I WILL NEVER USE ORBITZ OR any of your affiliates again. I will also let my friends and family know that Customer Service does not exist with Orbitz. Truly disappointed.
My hotel room smelled damp and musty. Over the 2 night stay I saw insects crawling up the walls.
Nice hotel for the money. only negative was hearing all the movement (noise) from the room above mine, my room on 2nd floor.
could not breath in the room,heavy smoke,we were coughing,eyes burning.had to cancel the room,had go another hotel,we need a refund
Located 1.3 mi (2.1 km) from Cuyahoga Valley National Park, La Quinta Inn by Wyndham Cleveland Independence is within a 10-minute drive of other popular attractions like Christmas Story House. The 100 rooms at this hotel include coffee makers, flat-screen TVs, and premium bedding.
La Quinta Inn by Wyndham Cleveland Independence's 100 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. 25-inch flat-screen TVs come with cable channels and video-game consoles, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Desks are also available.
La Quinta Inn by Wyndham Cleveland Independence features free WiFi in public areas, a meeting room, and a business center. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area and express check-out.
Very outdated and dirty!
I didn't like my neighbors were partying and I called front desk after midnight, they told them to stop. They continued. Told front desk in the morning. Said " it gets rowdy on the weekends" They couldn't move out rooms. No sleep.
Thank you for your comments. I am sorry we did not meet your expectations.
The Inn needed updating. Not well kept. Would not recommend for anything other than overnight sleeping.
Thank you for your comments. We are sorry we fell below your expectations.
The room was utterly disgusting. I have a bald head, and there is no reason for hair to be on my pillow. The bathroom shower was full of mold. I wish I could share my pictures. The toilet had feces caked on the inside, which did not go away with flushing. I can go on and on.
Thank you for taking the time to review your stay. I am sorry we did not meet your expectations.
I paid for 2 room suite and only had access to one room. My family and I drive all night and we’re very tired when we arrived. We were forced to sleep in one bed. The next morning, When asking the front desk clerk for some type of compensation, she said nothing could be done because booked through orbitz, and I should have said something when I checked in. I’m very unhappy.
Thank you for your comments. I am sorry for your inconvenience and that we fell below your expectations.
The staff was very friendly, my husband and I enjoyed the continental breakfast , but the property looks quite dated and our room smelled of stale cigarette even though it was a non smoking room.
Thank you for taking the time to review your stay. So sorry we fell below your expectations.
Good have had more protein for breakfast. Air conditioner kept kicking on and off.
Thank you for commenting on your stay.
Thank you for the nice rating.
Horror show. The room reeked of cleanse. Full of what appeared to be drug addicts. Tenant above pacing his room 10pm-1am. Front office didn’t answer the phone. People yelling in the parking lot and hallways. Refused a refund when we walked out at 1am to find another hotel.
Thank you for taking the time to review your stay. I am sorry we fell below your expectations.
Location was perfect. Room was clean. Staff was professional.
Thank you for your comments. Glad you enjoyed your stay!
Thank you for rating your stay.