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Recent guest reviews

The staff was very friendly and courteous. I had no issues during my stay.

Very friendly and helpful staff. Clean property. Very tight parking garage spacing.

Walking distance to anywhere you’d want to go. Very convenient to Indians and Cavaliers

The Residence Inn by Marriot Downtown is an old building restored into this hotel, it's beautiful! The rooms are spacious, modern, we just loved our stay. The location is amazing, near E. 4th St. (restaurant row) and near the ballfield. Great experience, we will be back!

Nice hotel near baseball park and restaurants. The breakfast was good also

Close to Indians ballpark and great restaurants within walking distance

Very nice, our room was in an another building. Very long walk to get to our room, which we didn’t like especially with luggage.

Little more attention to the bathroom cleanliness

Nice nice nice nice nice nice nice nice nice nice👌👌👍👍

Great location everything's pretty much walking distance

Stayed there to be close to Quicken Loan Arena and downtown. Hotel was clean, comfortable and welcoming. Completely fit the bill!!

The room was huge and comfortable. There was a nice TV, full size fridge, couch and desk. The toilet did not flush very well. When I got in bed, I found crumbs and a napkin. Pretty gross. I had already unpacked all of my stuff or I would have asked to switch rooms. It was after midnight and I was ready to sleep, so I slept on top of the sheets. The air conditioner was really loud and woke me up a couple of times throughout the night when it turned on. The shower head was too short for me; I am 6'2". The included breakfast was very good, but they were running out of a lot of items by the time my wife went to get hers. It was maybe half an hour before the breakfast was supposed to be over. I told the front desk about the dirty sheets and they expressed their regret then asked me to sign up for the rewards program.

My wife and I had a day planned to meet friend for an evening of dinner and drinks in downtown Cleveland. Even though we only live about 40 miles from the city we thought it would be better to just stay in the city instead of driving home late at night. Because the day was unseasonably warm for a February day we decided to drive in early to enjoy the day. This hotel is located in one of the most historic buildings in downtown Cleveland which is a plus. We were within a short walk of all of the great restaurants plus the casino. Very nice

On my previous e-mail I described being billed twice for my room & how it will be a hassle to have the 2nd charge credited. I called on 8/16/15 & as 8/18/15 no credit has been issued. I have just called for the second time & again was assured I will be credited.

Room was spacious, clean and conveniently located. Our new hotel for when we are in Cleveland.

Location was great for seeing a ballgame and going to the casino. We had a nice room in the Euclid Towers, but it was oddly located within the motel. During our stay there was a fire alarm that disrupted sleep and the morning plans. The buffet breakfast was very good. I was surprised that the cost of parking was not included. I assumed it was free since it was not listed in the cost of the stay. This made it difficult to accurately determine the overall value of the stay.

Prospect Ave E Cleveland OH

Hotel highlights

  • Walking distance to Rocket Mortgage FieldHouse and Cleveland Arcade
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge

Located in Gateway District, Residence Inn By Marriott Cleveland Downtown is within a 5-minute walk of popular attractions such as Rocket Mortgage FieldHouse and Cleveland Arcade. This 3-star hotel has 175 guestrooms and offers free in-room WiFi, a fitness center, and a 24-hour business center.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM. At the end of the day, relax with a drink at the bar/lounge.


Rooms

The 175 accommodations feature kitchens and space to spread out with sitting areas. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Other standard amenities include sofa beds, coffee makers, and free weekday newspapers. Housekeeping is available on request.


Property features

Guests of Residence Inn By Marriott Cleveland Downtown enjoy a fitness center, free WiFi in public areas, and conference space. Valet parking is offered for USD 39.00 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 3

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Residence Inn By Marriott Cleveland Downtown

Everyone (13) Couples (3) Family (3) Other (1)
5
Everyone

By on Mar 2, 2021

Review comment responded on Mar 13, 2021

Thank you for the 5 out of 5 rating! We're thrilled to see how much you enjoyed staying at Residence Inn Cleveland Downtown. We look forward to hosting​ you again in the near future! Thank you again for sharing. Have a terrific day!

5
Partner Couples

The staff was very friendly and courteous. I had no issues during my stay.

By on Feb 22, 2021

Review comment responded on Feb 23, 2021

Thank you for the wonderful review! It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future! Thank you again for sharing your review and for staying at Residence Inn Cleveland Downtown. Have a wonderful day!

5
Family Business Business

Very friendly and helpful staff. Clean property. Very tight parking garage spacing.

By , from Largo, Florida on Sep 5, 2020

Review comment responded on Sep 6, 2020

Dear Michael, thank you for being our guest at Residence Inn Cleveland Downtown. We are charmed to know you loved our spotless rooms and that our team left a great impression. We appreciate your kind review and look forward to your next visit. Sincerely, Elizabeth Spriesterbach, General Manager

5
Everyone

By on Feb 12, 2020

Review comment responded on Feb 13, 2020

Dear Guest, thank you for your fantastic rating! We are pleased you stayed at Residence Inn Cleveland Downtown and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, Colleen Davis, General Manager

5
Family

Walking distance to anywhere you’d want to go. Very convenient to Indians and Cavaliers

By on Dec 28, 2019

Review comment responded on Dec 29, 2019

Dear Guest, thank you for choosing Residence Inn Cleveland Downtown and also for the kind review. We are glad our convenient location added to the enjoyment of your visit. Millions of visitors come to the Gateway District every year to enjoy all the excitement of our revitalized historic neighborhood, from music-lovers, sports fans, to conference attendees! We are delighted to have been a part of your Cleveland trip, and we hope to welcome you again soon. Sincerely, Colleen Davis, General Manager

5
Friends

The Residence Inn by Marriot Downtown is an old building restored into this hotel, it's beautiful! The rooms are spacious, modern, we just loved our stay. The location is amazing, near E. 4th St. (restaurant row) and near the ballfield. Great experience, we will be back!

By on Aug 2, 2019

Review comment responded on Aug 3, 2019

Dear Guest, thank you for the outstanding review! It is always enjoyable to know that we exceeded your expectations, and we are so glad that our well-appointed accommodations and convenient location made for a perfect stay. Thank you again for choosing the Residence Inn Cleveland Downtown, and we hope to welcome you back soon. Sincerely, Colleen Davis, General Manager

5
Everyone

By on May 21, 2019

Review comment responded on May 22, 2019

Dear Guest, we are delighted you had an outstanding stay at Residence Inn Cleveland Downtown and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Steve Rudolph, General Manager

5
Everyone

By on Nov 26, 2018

Review comment responded on Nov 27, 2018

Dear Guest, thank you for your excellent rating of Residence Inn Cleveland Downtown. We are glad you enjoyed your experience with us and hope to see you again soon. Sincerely, Steve Rudolph, General Manager

5
Everyone

Nice hotel near baseball park and restaurants. The breakfast was good also

By on Sep 2, 2018

Review comment responded on Sep 3, 2018

Dear Guest, thank you for the great review of the Residence Inn Cleveland Downtown. We are glad you liked our convenient location and also enjoyed our delicious breakfast offerings. Thanks for being our guest, and we look forward to your return visit. Sincerely, Steve Rudolph, General Manager

5
Everyone

Close to Indians ballpark and great restaurants within walking distance

By on Jul 7, 2018

Review comment responded on Jul 8, 2018

Dear Guest, thanks for taking the time to review your stay. We are so glad that you were pleased with our location within walking distance of so many restaurants. We appreciate your kind review and look forward to your next stay at Residence Inn Cleveland Downtown. Sincerely, Steve Rudolph, General Manager

Residence Inn By Marriott Cleveland Downtown

527 Prospect Ave E, Cleveland, OH 44115
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