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Residence Inn By Marriott Cleveland Downtown

3.0 out of 5.0

Recent guest reviews

Very nice, our room was in an another building. Very long walk to get to our room, which we didn’t like especially with luggage.

Little more attention to the bathroom cleanliness

Nice nice nice nice nice nice nice nice nice nice👌👌👍👍

Great location everything's pretty much walking distance

Stayed there to be close to Quicken Loan Arena and downtown. Hotel was clean, comfortable and welcoming. Completely fit the bill!!

The room was huge and comfortable. There was a nice TV, full size fridge, couch and desk. The toilet did not flush very well. When I got in bed, I found crumbs and a napkin. Pretty gross. I had already unpacked all of my stuff or I would have asked to switch rooms. It was after midnight and I was ready to sleep, so I slept on top of the sheets. The air conditioner was really loud and woke me up a couple of times throughout the night when it turned on. The shower head was too short for me; I am 6'2". The included breakfast was very good, but they were running out of a lot of items by the time my wife went to get hers. It was maybe half an hour before the breakfast was supposed to be over. I told the front desk about the dirty sheets and they expressed their regret then asked me to sign up for the rewards program.

My wife and I had a day planned to meet friend for an evening of dinner and drinks in downtown Cleveland. Even though we only live about 40 miles from the city we thought it would be better to just stay in the city instead of driving home late at night. Because the day was unseasonably warm for a February day we decided to drive in early to enjoy the day. This hotel is located in one of the most historic buildings in downtown Cleveland which is a plus. We were within a short walk of all of the great restaurants plus the casino. Very nice

On my previous e-mail I described being billed twice for my room & how it will be a hassle to have the 2nd charge credited. I called on 8/16/15 & as 8/18/15 no credit has been issued. I have just called for the second time & again was assured I will be credited.

Room was spacious, clean and conveniently located. Our new hotel for when we are in Cleveland.

Location was great for seeing a ballgame and going to the casino. We had a nice room in the Euclid Towers, but it was oddly located within the motel. During our stay there was a fire alarm that disrupted sleep and the morning plans. The buffet breakfast was very good. I was surprised that the cost of parking was not included. I assumed it was free since it was not listed in the cost of the stay. This made it difficult to accurately determine the overall value of the stay.

First, the entire staff was very friendly and helpful. Our room was clean and ready when we arrived. Breakfast was free (and tasted like it, but it's not really fair to complain about a 'free' breakfast). Parking is underground with fairly narrow aisles and spots. Walking distance to restaurants and attractions. Overall, I feel like it was a fair value.

This was our second time staying at the Residence Inn in downtown Cleveland. The rooms are great, full kitchen plus a sitting area. Bed was comfy and pillows were pretty good. I was disappointed that our room had no full length mirror, though, that makes it kind of hard to get ready to go out. The hotel is well located being within easy walking distance to several bars and restaurants, as well as the Horseshoe Casino. There were some sketchy people outside late at night, but overall I felt safe. We will definitely stay here again.

Hotel staff is helpful and I like the guide provided at check-in with entertainment and restaurants in the area. It was also a nice touch, in the lobby, complimentary popcorn, fruit and cookies for the guests. The rooms were large and spacious.

The staff was extremely helpful and friendly! Great Stay. Highly recommended. Close to everything.

Everyone was extremely friendly and helpful; from first checking in, to the maintenance staff, breakfast staff and checkout. The building, room and people were lovely.

Fading hotel in a great location within a formally great city. Go and be underwhelmed.

Extremely impressed with the hotel. The front desk staff went out of their way to be friendly and helpful--something we don't experience very often. Neat old building, cool location in downtown Cleveland, near lots to do.

Was in Cleveland to see a Indians game and this hotel is within a very short walking distance of the stadium. A very nice hotel and even more then I had expected. Nice decor and a super friendly staff. They helped me get a very cheap parking spot right next to the hotel. Well worth the time and money.

attended NCAA basketball tournament

Stayed there after running a race in Cleveland. Was impressed with the cleanliness and condition of the hotel and especially the room! We also enjoyed the breakfast and the quality of the food was very good.

527 Prospect Ave E Cleveland OH

Hotel highlights

  • Walking distance to Quicken Loans Arena and Progressive Field
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Fitness center

Located in Downtown Cleveland, Residence Inn By Marriott Cleveland Downtown is within a 5-minute walk of Quicken Loans Arena and within 15 minutes of other popular attractions like Progressive Field. This 3-star hotel has 175 guestrooms and offers free in-room WiFi, a fitness center, and a 24-hour business center. Located in central Cleveland, the hotel is also near Rock and Roll Hall of Fame and FirstEnergy Stadium.


Dining

Start your day off right with a free buffet breakfast offered each morning. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 175 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Other standard amenities include sofa beds, coffee makers, and free weekday newspapers.


Property features

At Residence Inn By Marriott Cleveland Downtown, guests have access to a fitness center, free WiFi in public areas, and conference space. Valet parking is offered for USD 29.00 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Suite, 1 Bedroom

King 1 | Sleeps 4

Guest reviews for Residence Inn By Marriott Cleveland Downtown

Everyone (7) Couples (6) Family (3) Other (2) Friends (5)
4

nice hotel very close to quicken arena

Everyone

Very nice, our room was in an another building. Very long walk to get to our room, which we didn’t like especially with luggage.

By , from West Jefferson Ohio on Mar 2, 2018

Review comment responded on Apr 24, 2018

Dear JR, Thank you for being our guest. On a future visit, please ask for a room in our Prospect tower.

4
Everyone

Little more attention to the bathroom cleanliness

By on Jan 2, 2018

Review comment responded on Jan 29, 2018

Dear Anonymous, Thank you for being our guest and taking the time to write. We will pay closer attention to the cleanliness. Thanks! Sincerely, Steve

5

nice

Everyone

Nice nice nice nice nice nice nice nice nice nice👌👌👍👍

By , from oh on Dec 22, 2017

Review comment responded on Dec 29, 2017

Thank you for staying with us! Hope you are enjoying the holiday season. Happy New Year! Residence Inn Cleveland Downtown team

4

great location everything's pretty much walking di

Everyone

Great location everything's pretty much walking distance

By on May 6, 2017

5

clean and comfortable hotel

Everyone

Stayed there to be close to Quicken Loan Arena and downtown. Hotel was clean, comfortable and welcoming. Completely fit the bill!!

By , from Columbus Ohio on Jan 23, 2017

3

big room, great kitchen, dirty sheets, loud a/c

Everyone

The room was huge and comfortable. There was a nice TV, full size fridge, couch and desk. The toilet did not flush very well. When I got in bed, I found crumbs and a napkin. Pretty gross. I had already unpacked all of my stuff or I would have asked to switch rooms. It was after midnight and I was ready to sleep, so I slept on top of the sheets. The air conditioner was really loud and woke me up a couple of times throughout the night when it turned on. The shower head was too short for me; I am 6'2". The included breakfast was very good, but they were running out of a lot of items by the time my wife went to get hers. It was maybe half an hour before the breakfast was supposed to be over. I told the front desk about the dirty sheets and they expressed their regret then asked me to sign up for the rewards program.

By , from Avon, OH on May 29, 2016

4

weekend getaway with friends

Everyone

My wife and I had a day planned to meet friend for an evening of dinner and drinks in downtown Cleveland. Even though we only live about 40 miles from the city we thought it would be better to just stay in the city instead of driving home late at night. Because the day was unseasonably warm for a February day we decided to drive in early to enjoy the day. This hotel is located in one of the most historic buildings in downtown Cleveland which is a plus. We were within a short walk of all of the great restaurants plus the casino. Very nice

By , from Summit County, OH on Feb 22, 2016

2

nightmare

Singles

On my previous e-mail I described being billed twice for my room & how it will be a hassle to have the 2nd charge credited. I called on 8/16/15 & as 8/18/15 no credit has been issued. I have just called for the second time & again was assured I will be credited.

By on Aug 19, 2015

4

weekend getaway

Couples

Room was spacious, clean and conveniently located. Our new hotel for when we are in Cleveland.

By on Apr 29, 2015

4

close to everything

Couples

Location was great for seeing a ballgame and going to the casino. We had a nice room in the Euclid Towers, but it was oddly located within the motel. During our stay there was a fire alarm that disrupted sleep and the morning plans. The buffet breakfast was very good. I was surprised that the cost of parking was not included. I assumed it was free since it was not listed in the cost of the stay. This made it difficult to accurately determine the overall value of the stay.

By on Jul 6, 2014