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 Cleveland •1 Room
 Cleveland • 1 Room
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Hilton Garden Inn Cleveland Airport

3.0 out of 5.0
Overview Reviews Amenities & Policies
4900 Emerald Court SW, Cleveland, OH
1-844-663-2269
4.0
out of 5
"Good!"
See all 46 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Couples
  • Everyone
  • Family

Recent guest reviews

Friendly staff and the most convenient location.to Hopkins.airport. Room was nicely appointed and very clean.

Particularly enjpyed breakfast service. Cleaning staff did a GREAT job on my roo.

Staff was great, very friendly & informative. The only thing I didn’t like was the room wasn’t as clean as I would have appreciated. Upon check in there was a dirty wash cloth left strung across the top of the shower and some of the pillow cases had stains on them. Other than that, everything was fine.

The welcome was most generous, especially as I had gotten to the wrong hotel. The clerk there was also most kind, immediately calling the Hilton re my mistake. Within very short order the Hilton driver appeared to rescue me and with most professional and compassionate care brought me to the assigned hotel, where throughout through my short stay I received many curtesies... tea containers and directions for the obstinate Kerrigan machine , allowed to enjoy the Garden tables while embibing on my own bottled water, etc.

The staff was friendly and the breakfast tasty. The room was clean and quiet at night. Plenty of parking. Convenient for our short stay in Cleveland.

Convenient to airport and NASA facilities. Very friendly staff.

Everything was nice. Outdoor patio was added bonus.

Horrible carpets, water faucets messed up, heating & cooling messed up, couldn’t sleep all night. Only the good about this hotel is its shuttle to the airport! Coffee maker in the room was dusty. Won’t recommend!!

Staff was fantastic! Room was very clean & comfortable.

We picked this hotel due to the great reviews we read. The room was extremely nice and comfortable. Bathroom could be a little bigger but it was clean. Biggest downfall was they charged us 3 different times they said every time they will fix the problem but it was an honest mistake but it never got fixed till we finally called them and ripped into them. All I'm saying is bad careful with your card info they may charge you more than once!

The hotel was great. The employees were nice and welcoming and always had a smile on their faces. The beds were comfortable and they had a control on the side where it could be changed from soft to firm or vice versa. The room was clean and comfortable and there was a one cup Keurig, which my mom loved. I was also able to big the bed I wanted.

Nice hotel and good access to airport and car rental

Very nice hotel! very clean and friendly! Rooms were big and very clean! Bar in hotel was nice. Located close to everything we needed

The Hilton Garden Inn was exactly what you look for in an airport hotel. We had an early flight the next morning so it was super convenient to be right there. Room was clean and comfortable, staff was friendly, price was reasonable.

Nice convenient location to the IX center. Staff was friendly and even recommended good local eats, Free shuttle to the airport was appreciated on a cold snowy day.

I was in town for a conference. Booked last minute, and was happy to get a nice room at a reasonable price. I wish the breakfast buffet was included in the room (it's an additional $10.95), but I was in a hurry, so the convenience was worth it.

The hotel was clean and super close to the airport. The shuttle was fast, on time and the driver was friendly.

Close to airport, clean, fresh coffee in the AM and nice shuttle service to the airport

The staff was excellent! Everyone from the night and day desk clerks to managers, housekeeping and even maintenance greeted us and were extremely friendly, helpful and interested in our day. The shuttle was great and took us to and from the train as needed. The breakfast buffet was delicious and the rooms were very clean and comfortable. Friends that were staying in another hotel wanted to move to our hotel but they were booked! I would highly recommend this hotel.

Emerald Court SW Cleveland OH

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Hilton Garden Inn Cleveland Airport places you within a 15-minute drive of popular attractions such as Christmas Story House and Progressive Field. This 3-star hotel has 168 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at Garden Grille & Bar, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Start each morning off right with full breakfast served for a fee.


Rooms

Hilton Garden Inn Cleveland Airport's 168 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free weekday newspapers, free bottled water, and phones.


Property features

At Hilton Garden Inn Cleveland Airport, guests enjoy an indoor pool, a fitness center, and a spa tub. If you drive, self parking is USD 999999999999999 per week, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a 24-hour business center, and a computer station.

Room options

King Bed Accessible Room

1 King Bed | Sleeps 2
$86* Per night/room Jan 5 - Jan 6

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

One King Bed, Accessible

1 King Bed | Sleeps 2

Room, 1 King Bed (Drinks & Snacks)

1 King Bed | Sleeps 2

King Bed

1 King Bed | Sleeps 2

Guest reviews for Hilton Garden Inn Cleveland Airport

Everyone (9) Couples (11) Business (7) Family (9) Other (7) Friends (3)
4
Partner Couples Families

Friendly staff and the most convenient location.to Hopkins.airport. Room was nicely appointed and very clean.

By on Oct 7, 2019

Review comment responded on Oct 7, 2019

Thank you for taking the time to write. We are happy to hear you found our location convenient!

5
Families

Particularly enjpyed breakfast service. Cleaning staff did a GREAT job on my roo.

By on Aug 25, 2019

Review comment responded on Aug 26, 2019

Thank you for taking the time to write! We are happy to hear all was well with your stay! Please come again soon!

4
Partner Couples

Staff was great, very friendly & informative. The only thing I didn’t like was the room wasn’t as clean as I would have appreciated. Upon check in there was a dirty wash cloth left strung across the top of the shower and some of the pillow cases had stains on them. Other than that, everything was fine.

By on Jun 14, 2019

Review comment responded on Jun 18, 2019

Thank you for taking the time to write. Rest assured the room cleanliness will be addressed. This is not standard for the hotel and we are very sorry we fell short of your expectations. If you would like to discuss further please feel free to call the hotel directly.

4
Business Business Travelers

The welcome was most generous, especially as I had gotten to the wrong hotel. The clerk there was also most kind, immediately calling the Hilton re my mistake. Within very short order the Hilton driver appeared to rescue me and with most professional and compassionate care brought me to the assigned hotel, where throughout through my short stay I received many curtesies... tea containers and directions for the obstinate Kerrigan machine , allowed to enjoy the Garden tables while embibing on my own bottled water, etc.

By on Jun 10, 2019

Review comment responded on Jun 11, 2019

Thank you for sharing your experience. We understand how frustrating traveling can be! It is great to hear the team has stood up to its name. You can always count on us! We sincerely hope to see you again.

5
Everyone

By on Dec 15, 2018

Review comment responded on Dec 17, 2018

Thank you for your review, we hope to see you soon!

5
Everyone

The staff was friendly and the breakfast tasty. The room was clean and quiet at night. Plenty of parking. Convenient for our short stay in Cleveland.

By , from Indiana on Nov 18, 2018

Review comment responded on Nov 24, 2018

C, We are glad to hear you enjoy our delicious breakfast buffet! Should travels bring you back this way, please know we would love to have you stay again! Happy Holidays!

5
Everyone

Convenient to airport and NASA facilities. Very friendly staff.

By , from Vermont on Sep 10, 2018

Review comment responded on Sep 12, 2018

Carl, Thank you for choosing our hotel for your recent travel needs!

5
Everyone

Everything was nice. Outdoor patio was added bonus.

By on Jun 25, 2018

Review comment responded on Jun 29, 2018

Dear Guest, We are happy to hear you were able to enjoy our beautiful patio! We hope to see you again! In Hospitality, Hotel Assistant Manger

3

terrible

Everyone

Horrible carpets, water faucets messed up, heating & cooling messed up, couldn’t sleep all night. Only the good about this hotel is its shuttle to the airport! Coffee maker in the room was dusty. Won’t recommend!!

By , from midwest on Mar 24, 2018

Review comment responded on Mar 28, 2018

Dear Valued Customer, We are very sorry to have fallen short of your expectations. Rest assured the things mentioned are not standard for our hotel and have been addressed. If you would like to discuss your stay any further, please feel free to contact the hotel. Regards, Hotel Management

5
Everyone

Staff was fantastic! Room was very clean & comfortable.

By , from Oklahoma on Sep 9, 2017

Review comment responded on Sep 12, 2017

Thank you for sharing your most recent experience! We sincerely hope to welcome you back should you return to the area in the future! Regards, Hotel Management

Hilton Garden Inn Cleveland Airport

4900 Emerald Court SW, Cleveland, OH 44135
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