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Hilton Garden Inn Cleveland Airport

3.0 out of 5.0

Recent guest reviews

Staff was fantastic! Room was very clean & comfortable.

We picked this hotel due to the great reviews we read. The room was extremely nice and comfortable. Bathroom could be a little bigger but it was clean. Biggest downfall was they charged us 3 different times they said every time they will fix the problem but it was an honest mistake but it never got fixed till we finally called them and ripped into them. All I'm saying is bad careful with your card info they may charge you more than once!

The hotel was great. The employees were nice and welcoming and always had a smile on their faces. The beds were comfortable and they had a control on the side where it could be changed from soft to firm or vice versa. The room was clean and comfortable and there was a one cup Keurig, which my mom loved. I was also able to big the bed I wanted.

Nice hotel and good access to airport and car rental

Very nice hotel! very clean and friendly! Rooms were big and very clean! Bar in hotel was nice. Located close to everything we needed

The Hilton Garden Inn was exactly what you look for in an airport hotel. We had an early flight the next morning so it was super convenient to be right there. Room was clean and comfortable, staff was friendly, price was reasonable.

Nice convenient location to the IX center. Staff was friendly and even recommended good local eats, Free shuttle to the airport was appreciated on a cold snowy day.

I was in town for a conference. Booked last minute, and was happy to get a nice room at a reasonable price. I wish the breakfast buffet was included in the room (it's an additional $10.95), but I was in a hurry, so the convenience was worth it.

The hotel was clean and super close to the airport. The shuttle was fast, on time and the driver was friendly.

Close to airport, clean, fresh coffee in the AM and nice shuttle service to the airport

The staff was excellent! Everyone from the night and day desk clerks to managers, housekeeping and even maintenance greeted us and were extremely friendly, helpful and interested in our day. The shuttle was great and took us to and from the train as needed. The breakfast buffet was delicious and the rooms were very clean and comfortable. Friends that were staying in another hotel wanted to move to our hotel but they were booked! I would highly recommend this hotel.

Very sensible hotel choice. Close to the airport, and not too expensive

I stayed at this hotel while I was searching for an apartment in the Cleveland area. Clean, friendly staff, coffee in the room. While it was 20 minutes away from the city, I thought that was the perfect amount. I'd stay again!

The room was clean, staff was very courteous. The hotel is located very close to the airport and rental car hub.

Hotel was a standard Hilton Garden Inn. A bit older but very clean and friendly staff. Parking lot was being refinished so parking was a mess

Room was OK, shower curtain was diary and to short. Created a mess in Bath after shower. Only a few towels were issued too. In morning I asked if breakfast was include at front desk. Was told oh yes it Was! I sat down, eat and received a 10.95 meal breakfast bill plus tax. When I said I stayed at hotel and was told by front desk that it was included, I was told that it was not and the front desk clerk denied that she said it. I would. Not stay here because of deceiving practice again.

I really like to stay here when I come to Cleveland on business. Every time, the property is clean, nice, convenient and the staff outstanding. This time I booked through a reservation site and like a ditz, i reserved the wrong date. I quickly cancelled, but called the reservation site and the customer service person was able to call the hotel and see if the'd refund the mistake and they DID!. i was so grateful. My only complaint is i had a room that was adjacent to the Elevators and the elevators Screeched going up and down. I would advist that they get those fixed? Fortunately, few people go up and down the elevator during the middle of the night, so it wasn't so bad.

Good for the money friendly staff was fun nnnnnnnnnnn

You give three stars I give five. The Hotel employee are exelent. the service the Beeeest. Keep the good job!!!!

Went to a wedding over the weekend at the 100th Bomber Group restaurant. The hotel offered free shuttle service there and back. It was so awesome not to have to drive after an evening of fun! The check in staff was wonderful. They went out of their way to get us drinks when their bar area was not even open yet. The rooms at the hotel are very clean. Buffet breakfast made to order the next morning was fantastic as well. Kudos to the staff and hotel for a great stay! We will be back!

4900 Emerald Court SW Cleveland OH

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located 1.9 mi (3.1 km) from NASA Glenn Research Center, Hilton Garden Inn Cleveland Airport is within a 10-minute drive of Rocky River Reservation. This 3-star hotel has 168 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi. It's near the airport and also close to International Exposition Center and Westgate Mall.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning off right with buffet breakfast served for a fee.


Rooms

Hilton Garden Inn Cleveland Airport's 168 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and wired Internet, along with cable TV. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free weekday newspapers, free bottled water, and phones.


Property features

At Hilton Garden Inn Cleveland Airport, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 5 meeting rooms, a 24-hour business center, and a computer station.

Room options

King Bed

King 1 | Sleeps 2

Two Double Beds

Full 2 | Sleeps 4

One King Bed, Accessible

King 1 | Sleeps 2

Room, 1 King Bed, Accessible

King 1 | Sleeps 2

Guest reviews for Hilton Garden Inn Cleveland Airport

Everyone (4) Couples (9) Business (7) Family (7) Other (7) Friends (3)
5
Everyone

Staff was fantastic! Room was very clean & comfortable.

By , from Oklahoma on Sep 9, 2017

Review comment responded on Sep 12, 2017

Thank you for sharing your most recent experience! We sincerely hope to welcome you back should you return to the area in the future! Regards, Hotel Management

3

charged 3 times!

Everyone

We picked this hotel due to the great reviews we read. The room was extremely nice and comfortable. Bathroom could be a little bigger but it was clean. Biggest downfall was they charged us 3 different times they said every time they will fix the problem but it was an honest mistake but it never got fixed till we finally called them and ripped into them. All I'm saying is bad careful with your card info they may charge you more than once!

By , from Ashville, ohio on Aug 19, 2017

5

by the airport, you cannot tell. it was very quiet

Everyone
Keurig, microwave, fridge Two double beds Bed control

The hotel was great. The employees were nice and welcoming and always had a smile on their faces. The beds were comfortable and they had a control on the side where it could be changed from soft to firm or vice versa. The room was clean and comfortable and there was a one cup Keurig, which my mom loved. I was also able to big the bed I wanted.

By , from Columbus, Ohio on Sep 13, 2016

4
Everyone

Nice hotel and good access to airport and car rental

By on Apr 28, 2016

5

nice weekend trip

Couples

Very nice hotel! very clean and friendly! Rooms were big and very clean! Bar in hotel was nice. Located close to everything we needed

By on Apr 6, 2015

4

comfortable airport hotel

Couples

The Hilton Garden Inn was exactly what you look for in an airport hotel. We had an early flight the next morning so it was super convenient to be right there. Room was clean and comfortable, staff was friendly, price was reasonable.

By on Nov 17, 2014

4

good stuff

Singles

Nice convenient location to the IX center. Staff was friendly and even recommended good local eats, Free shuttle to the airport was appreciated on a cold snowy day.

By on Nov 16, 2014

4

good place to stay for flight/conference

Singles

I was in town for a conference. Booked last minute, and was happy to get a nice room at a reasonable price. I wish the breakfast buffet was included in the room (it's an additional $10.95), but I was in a hurry, so the convenience was worth it.

By on Nov 10, 2014

4

great hotel!

Singles

The hotel was clean and super close to the airport. The shuttle was fast, on time and the driver was friendly.

By on Nov 4, 2014

4

convenient to the airport

Singles

Close to airport, clean, fresh coffee in the AM and nice shuttle service to the airport

By on Oct 28, 2014