Room, 1 King Bed, Accessible
from $90
Hilton Garden Inn Cleveland Airport
3.0 out of 5.0
3.8
out of 5
Average Guest Review
See all 38 reviews
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Recent guest reviews
Horrible carpets, water faucets messed up, heating & cooling messed up, couldn’t sleep all night. Only the good about this hotel is its shuttle to the airport! Coffee maker in the room was dusty. Won’t recommend!!
Staff was fantastic! Room was very clean & comfortable.
We picked this hotel due to the great reviews we read. The room was extremely nice and comfortable. Bathroom could be a little bigger but it was clean. Biggest downfall was they charged us 3 different times they said every time they will fix the problem but it was an honest mistake but it never got fixed till we finally called them and ripped into them. All I'm saying is bad careful with your card info they may charge you more than once!
The hotel was great. The employees were nice and welcoming and always had a smile on their faces. The beds were comfortable and they had a control on the side where it could be changed from soft to firm or vice versa. The room was clean and comfortable and there was a one cup Keurig, which my mom loved. I was also able to big the bed I wanted.
Nice hotel and good access to airport and car rental
Very nice hotel! very clean and friendly! Rooms were big and very clean! Bar in hotel was nice. Located close to everything we needed
The Hilton Garden Inn was exactly what you look for in an airport hotel. We had an early flight the next morning so it was super convenient to be right there. Room was clean and comfortable, staff was friendly, price was reasonable.
Nice convenient location to the IX center. Staff was friendly and even recommended good local eats, Free shuttle to the airport was appreciated on a cold snowy day.
I was in town for a conference. Booked last minute, and was happy to get a nice room at a reasonable price. I wish the breakfast buffet was included in the room (it's an additional $10.95), but I was in a hurry, so the convenience was worth it.
The hotel was clean and super close to the airport. The shuttle was fast, on time and the driver was friendly.
Close to airport, clean, fresh coffee in the AM and nice shuttle service to the airport
The staff was excellent! Everyone from the night and day desk clerks to managers, housekeeping and even maintenance greeted us and were extremely friendly, helpful and interested in our day. The shuttle was great and took us to and from the train as needed. The breakfast buffet was delicious and the rooms were very clean and comfortable. Friends that were staying in another hotel wanted to move to our hotel but they were booked! I would highly recommend this hotel.
Very sensible hotel choice. Close to the airport, and not too expensive
I stayed at this hotel while I was searching for an apartment in the Cleveland area. Clean, friendly staff, coffee in the room. While it was 20 minutes away from the city, I thought that was the perfect amount. I'd stay again!
The room was clean, staff was very courteous. The hotel is located very close to the airport and rental car hub.
Hotel was a standard Hilton Garden Inn. A bit older but very clean and friendly staff. Parking lot was being refinished so parking was a mess
Room was OK, shower curtain was diary and to short. Created a mess in Bath after shower. Only a few towels were issued too. In morning I asked if breakfast was include at front desk. Was told oh yes it Was! I sat down, eat and received a 10.95 meal breakfast bill plus tax. When I said I stayed at hotel and was told by front desk that it was included, I was told that it was not and the front desk clerk denied that she said it. I would. Not stay here because of deceiving practice again.
I really like to stay here when I come to Cleveland on business. Every time, the property is clean, nice, convenient and the staff outstanding. This time I booked through a reservation site and like a ditz, i reserved the wrong date. I quickly cancelled, but called the reservation site and the customer service person was able to call the hotel and see if the'd refund the mistake and they DID!. i was so grateful. My only complaint is i had a room that was adjacent to the Elevators and the elevators Screeched going up and down. I would advist that they get those fixed? Fortunately, few people go up and down the elevator during the middle of the night, so it wasn't so bad.
Good for the money friendly staff was fun nnnnnnnnnnn
You give three stars I give five. The Hotel employee are exelent. the service the Beeeest. Keep the good job!!!!
Hotel highlights
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Casino
Located 1.8 mi (3 km) from NASA Glenn Research Center, Hilton Garden Inn Cleveland Airport is within a 10-minute drive of Rocky River Reservation. This 3-star hotel has 168 guestrooms and offers conveniences like a restaurant, a casino, and an indoor pool. It's near the airport and also close to International Exposition Center and Westgate Mall.
Dining
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served each morning for a fee.
Rooms
Hilton Garden Inn Cleveland Airport's 168 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and wired Internet, along with cable TV. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free weekday newspapers, free bottled water, and phones.
Property features
Hilton Garden Inn Cleveland Airport features a casino, an indoor pool, and a fitness center. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, 5 meeting rooms, and a 24-hour business center.
Guest reviews for Hilton Garden Inn Cleveland Airport
terrible
Everyone
Horrible carpets, water faucets messed up, heating & cooling messed up, couldn’t sleep all night. Only the good about this hotel is its shuttle to the airport! Coffee maker in the room was dusty. Won’t recommend!!
Everyone
Staff was fantastic! Room was very clean & comfortable.
Review comment
Ashley responded on Sep 12, 2017
Thank you for sharing your most recent experience! We sincerely hope to welcome you back should you return to the area in the future! Regards, Hotel Management
charged 3 times!
Everyone
We picked this hotel due to the great reviews we read. The room was extremely nice and comfortable. Bathroom could be a little bigger but it was clean. Biggest downfall was they charged us 3 different times they said every time they will fix the problem but it was an honest mistake but it never got fixed till we finally called them and ripped into them. All I'm saying is bad careful with your card info they may charge you more than once!
by the airport, you cannot tell. it was very quiet
Everyone
The hotel was great. The employees were nice and welcoming and always had a smile on their faces. The beds were comfortable and they had a control on the side where it could be changed from soft to firm or vice versa. The room was clean and comfortable and there was a one cup Keurig, which my mom loved. I was also able to big the bed I wanted.
Everyone
Nice hotel and good access to airport and car rental
nice weekend trip
Couples
Very nice hotel! very clean and friendly! Rooms were big and very clean! Bar in hotel was nice. Located close to everything we needed
comfortable airport hotel
Couples
The Hilton Garden Inn was exactly what you look for in an airport hotel. We had an early flight the next morning so it was super convenient to be right there. Room was clean and comfortable, staff was friendly, price was reasonable.
good stuff
Singles
Nice convenient location to the IX center. Staff was friendly and even recommended good local eats, Free shuttle to the airport was appreciated on a cold snowy day.
good place to stay for flight/conference
Singles
I was in town for a conference. Booked last minute, and was happy to get a nice room at a reasonable price. I wish the breakfast buffet was included in the room (it's an additional $10.95), but I was in a hurry, so the convenience was worth it.
great hotel!
Singles
The hotel was clean and super close to the airport. The shuttle was fast, on time and the driver was friendly.
Dear Valued Customer, We are very sorry to have fallen short of your expectations. Rest assured the things mentioned are not standard for our hotel and have been addressed. If you would like to discuss your stay any further, please feel free to contact the hotel. Regards, Hotel Management