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Recent guest reviews

The place is pretty good only that The apartamentos are not as big as they are made to believed.For more than 2 People, the place becomes not very confortable.

Location was great. One thing that was odd, there were no floor length mirrors in the entire apt, only one in the bathroom. Lighting was also very dull.

We were really disappointed with the check in process and the trouble we had getting responses from the staff via chat app. We also had an unannounced maintenance man appear to tell us that the previous guests broke the bed during a party the night before (he said that he would fix tomorrow, but we were checking out the next day), kitchenware was filthy, old moldy sponges under sink, and there was no cable box to watch the Raptors playoff finals game. My wife is here for a conference and we were looking for a nice quite nite in w/ our infant son watching the game. Also pool is out of service and looks like a crime scene... Great location, nice apartment, affordable parking, but just not worth the hassle if you just want to relax after traveling into town. Way to stress full w/ horrible customer service.

Perfect Add travel toothpaste as this would be useful to guests like me who always forget their toothpaste but normally have the option of requesting it from a hotel front desk.

The price was great, was not sure how to connect to the internet.

Absolute center of downtown and great for conference events.

Comfortable space. Close to CN tower and Roger stadium.

Had 3 adults and 2 kids. Perfect spot in the middle of everything with washer and dryer with parking below property. Only draw back is the parking space is tight for large vehicle

It's a pretty good accomodantion if you are alone or as a couple. You can fit another person in a couch bed but I would not recommend. Location is the best if you want to enjoy downtown Toronto.

I recently traveled to Toronto to visit my brother. At first, We totally loved the room As i woke up in the morning, I noticed that i had hives all over of my body. I took the medicine with hope that it would go away. But apparently it wasn’t. I started researching and looking up what happened to my skin. Sadly it was bedbug bites. Therefore, I tried to call the number on my booking email and they didn’t answer. I was so disappointed and review on orbitz. Somehow they contacted me right away and offered to refund me money, so i could go to another hotel. However, at the time they took care of the case, it was kinda late afternoon (5pm). Therefore i asked them to move me to another room. Unfortunately they ran out of room, so they gave us spared bed and sofa. On that night, i took 15mins nap on the sofa and woke up with more bites. We tried to call them, and they didn’t answer Again. We couldn’t sleep all night long. In the morning, when we were packing clothes, we FOUND bedbug. I called them up, they said they would come in secs (30mins wait) When the guy came, i talked to him about what happened and I wanted him to help me getting rid of bedbug in our luggages and clothes. He said he needed to talk to manager. And that was taking him forever (1hr or more). He came back and told me they didnt have tool to treat bedbug. I told him i didnt want to travel with full of bebug luggage. He said me straight up “ there re nothing i can do, we already refunded the money”.

Apartment was very nice and modern but looks nothing like the pictures I saw.

Lovely and clean apartment. I did not read the full disclosure of the listing before booking it. I thought this was an apartment style hotel, but it’s not a hotel. I prefer the convenience of access of a hotel especially for work travel.

I loved my stay, beautiful views and close to everything you need around Toronto.

Room was very clean and close to many attractions, including CN tower, Rogers Center and the Aquarium. The staff was very helpful and always on call to help. Overall great experience. Family had a great time and loved the roof pool. I would recommend a stay here and would stay again.

Good Place to stay after visiting all the tourist attractions in the down town Toronto

Great view of the CN Tower. Nice amenities on the rooftop and exercise room. Quiet and comfortable. I would definitely recommend and would stay again.

20 John Street Toronto ON

Hotel highlights

  • Steps from PATH Underground Shopping Mall and TIFF Bell Lightbox
  • Free WiFi in rooms and public areas
  • Laundry facilities

Located in Toronto Entertainment District, Life Suites Loft - CN Tower is next to popular attractions like PATH Underground Shopping Mall and TIFF Bell Lightbox. Guestrooms at this 4-star condo building include kitchens, living rooms, and refrigerators.


Rooms

Each condo is individually decorated and features a kitchen and space to spread out with a separate bedroom and a living room. A 40-inch flat-screen TV is available for entertainment, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and an ironing board.


Property features

At Life Suites Loft - CN Tower, guests have access to free WiFi in public areas and laundry facilities. Self parking is available for CAD 25 per night.

Room options

Apartment, 1 Bedroom

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Executive Condo, 1 Bedroom, Accessible, City View

1 Queen Bed | Sleeps 4

Apartment, 2 Bedrooms (Traditional + Open Concept with No Door), Non Smoking, City View

1 Queen Bed, 1 Double Sofa Bed and 1 Double Bed | Sleeps 6

Executive Suite, 1 Bedroom, City View

1 Queen Bed | 1 Double Sofa Bed | Sleeps 4

Guest reviews for Life Suites Loft - CN Tower

Everyone (13) Couples (2) Family (1)
1
Everyone

By on Oct 24, 2019

Review comment responded on Oct 24, 2019

Hi! Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

3
Partner Couples Business Business

The place is pretty good only that The apartamentos are not as big as they are made to believed.For more than 2 People, the place becomes not very confortable.

By on Sep 25, 2019

Review comment responded on Oct 12, 2019

Hi, thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!

2
Partner Couples

Location was great. One thing that was odd, there were no floor length mirrors in the entire apt, only one in the bathroom. Lighting was also very dull.

By on Sep 16, 2019

Review comment responded on Sep 18, 2019

Apologies for the inconvenience it brought you during your stay and we'll do our best to improve our suites and services. Thank you.

2
Everyone

By on Jul 9, 2019

2
Family with small children

We were really disappointed with the check in process and the trouble we had getting responses from the staff via chat app. We also had an unannounced maintenance man appear to tell us that the previous guests broke the bed during a party the night before (he said that he would fix tomorrow, but we were checking out the next day), kitchenware was filthy, old moldy sponges under sink, and there was no cable box to watch the Raptors playoff finals game. My wife is here for a conference and we were looking for a nice quite nite in w/ our infant son watching the game. Also pool is out of service and looks like a crime scene... Great location, nice apartment, affordable parking, but just not worth the hassle if you just want to relax after traveling into town. Way to stress full w/ horrible customer service.

By , from New York on Jun 20, 2019

Review comment responded on Jul 26, 2019

We are sorry about these inconveniences and will look at all the issues listed above in order to improve our services and suites.

5
Business Business

Perfect Add travel toothpaste as this would be useful to guests like me who always forget their toothpaste but normally have the option of requesting it from a hotel front desk.

By on Apr 26, 2019

Review comment responded on Apr 27, 2019

Thank you for taking the time to review our property, your comments are very much valued and we'll make sure to take them into consideration to improve our suites and services. We appreciate your comments regarding our suite. We look forward to seeing you on your next trip to Toronto!

5
Everyone

By on Jan 24, 2019

Review comment responded on Jan 25, 2019

Thank you for the warm feedback and we hope that you enjoyed your stay! We look forward to hosting you again.

5
Family

The price was great, was not sure how to connect to the internet.

By on Dec 20, 2018

Review comment responded on Dec 22, 2018

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5
Everyone

Absolute center of downtown and great for conference events.

By on Nov 4, 2018

Review comment responded on Nov 6, 2018

Thank you very much for the warm feedback. We're very glad to hear your compliments with us. Thanks again for writing us a feedback. We look forward to host you again soon. Have a nice day.

4
Everyone

Comfortable space. Close to CN tower and Roger stadium.

By on Sep 25, 2018

Review comment responded on Sep 26, 2018

Thank you for the warm feedback and we hope that you enjoyed your stay! We look forward to hosting you again.

Life Suites Loft - CN Tower

20 John Street, Toronto, ON M5V 0G5
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