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Recent guest reviews

The downtown location is very convenient. Grocery store and pharmacy walking distance.

There was a distinct odor when you first came into the hotel.

I have stayed here several times and I am never disappointed. The location is ideal. The service is excellent. The maids are friendly and hard working.

I dont like that there’s rules on who can or can’t enter the hotel after a certain time. As a paying guest I don’t appreciate being told that I can’t have someone in my room. Also, they don’t tell you how much money they hold on your card for the stay until it’s too late. I essentially had another night in the hotel charged to my card and have to wait for it to be realeased upon checkout.

The rooms were so hot. It was 76 degrees and climbing every day. We put on the A/C and it didn’t work. It was so hot you couldn’t sleep.

In walking distance to everything but the standard room is very small

Staff were very pleasant. Remodeled well. Quiet. Food in restaurant was very good

The location was perfect for downtown Toronto. The hotel dining choics were very good. The room was a little too small to accommodate two people with luggage.

The parking garage was full when we arrived. Staff, who were very attentive, helped us get into "overflow" parking at a reduced price, but we needed their assistance every time we wanted to access the car. Our room was recently remodeled, but the HVAC was malfunctioning: the room was 82 degrees when we arrived and only heat was available -- no AC. Fortunately, it was cold outside and we slept with the window open (despite considerable street noise). They really need to get this fixed. Despite the interior upgrades, the hotel has a care-worm feel.

Nice hotel. Nice breakfast . I would recommend this hotel. The location is great.

Location location location perfect down town only shore ride or walk to dining and night life

30 Carlton Street Toronto ON

Hotel highlights

  • Walking distance to Ryerson University and Yonge-Dundas Square
  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining

Located in Downtown Toronto, Holiday Inn Toronto Downtown Centre is within a 10-minute walk of popular sights such as Ryerson University and Yonge-Dundas Square. This 3.5-star hotel has 513 guestrooms and offers an indoor pool, free in-room WiFi, and a fitness center.


Dining

Free full breakfast is included with your stay and awaits you each morning from 6:30 AM to 10:00 AM. Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge.


Rooms

All of Holiday Inn Toronto Downtown Centre's 513 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and safes. Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also standard. Housekeeping is available on request.


Property features

At Holiday Inn Toronto Downtown Centre, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. Self parking is available for CAD 30 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, a microwave in a common area, and laundry facilities.

Room options

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking (LEISURE)

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Toronto Downtown Centre

Everyone (22) Couples (4) Family (5)
5
Partner Couples

The downtown location is very convenient. Grocery store and pharmacy walking distance.

By , from Toronto, ON on Apr 11, 2020

Review comment responded on Apr 12, 2020

Thank you for taking the time to tell us about your experience at Holiday Inn TORONTO DOWNTOWN CENTRE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.

4
Everyone

By on Feb 28, 2020

Review comment responded on Feb 28, 2020

Thank you so much for your feedback! It was a pleasure having you with us. Hope to see you again soon.

4
Family

There was a distinct odor when you first came into the hotel.

By on Feb 21, 2020

Review comment responded on Feb 21, 2020

Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn TORONTO DOWNTOWN CENTRE. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for choosing Holiday Inn.

5
Family

I have stayed here several times and I am never disappointed. The location is ideal. The service is excellent. The maids are friendly and hard working.

By on Dec 13, 2019

Review comment responded on Dec 14, 2019

Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn TORONTO DOWNTOWN CENTRE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Best Regards,

4
Everyone

By on Nov 21, 2019

Review comment responded on Nov 21, 2019

Thank you so much for taking the time to tell us about your experience at the Holiday Inn Toronto Downtown Centre. We're delighted that you enjoyed your stay with us. We look forward to welcoming you back whenever your travels bring you back to Toronto!

5
Everyone

By on Oct 21, 2019

Review comment responded on Oct 21, 2019

Thank you for taking the time to tell us about your experience at Holiday Inn TORONTO DOWNTOWN CENTRE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.

5
Everyone

By on Sep 22, 2019

Review comment responded on Sep 23, 2019

Dear Valued Guest, We thank you for your feedback and appreciate in choosing us to stay with while you visited the city. Thank you.

3
Friends

I dont like that there’s rules on who can or can’t enter the hotel after a certain time. As a paying guest I don’t appreciate being told that I can’t have someone in my room. Also, they don’t tell you how much money they hold on your card for the stay until it’s too late. I essentially had another night in the hotel charged to my card and have to wait for it to be realeased upon checkout.

By on Aug 4, 2019

4
Partner Couples

By on Jul 1, 2019

Review comment responded on Jul 2, 2019

Thank you for your feedback, we appreciate your business.

2
Family

The rooms were so hot. It was 76 degrees and climbing every day. We put on the A/C and it didn’t work. It was so hot you couldn’t sleep.

By on Jun 8, 2019

Review comment responded on Jun 9, 2019

Dear Guest, Please accept our sincere apology for an inconvenience caused. Please note that, we are currently working on this issue in order to avoid it in the future. Thank you for your feedback.

Holiday Inn Toronto Downtown Centre

30 Carlton Street, Toronto, ON M5B2E9
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