Finding parking wasn't very clear or easily marked and the entrance was on the opposite side of the building. Construction in the hotel was loud and the elevator requires a key card which also was confusing.
The downtown location is very convenient. Grocery store and pharmacy walking distance.
There was a distinct odor when you first came into the hotel.
I have stayed here several times and I am never disappointed. The location is ideal. The service is excellent. The maids are friendly and hard working.
I dont like that there’s rules on who can or can’t enter the hotel after a certain time. As a paying guest I don’t appreciate being told that I can’t have someone in my room. Also, they don’t tell you how much money they hold on your card for the stay until it’s too late. I essentially had another night in the hotel charged to my card and have to wait for it to be realeased upon checkout.
The rooms were so hot. It was 76 degrees and climbing every day. We put on the A/C and it didn’t work. It was so hot you couldn’t sleep.
In walking distance to everything but the standard room is very small
Staff were very pleasant. Remodeled well. Quiet. Food in restaurant was very good
The location was perfect for downtown Toronto. The hotel dining choics were very good. The room was a little too small to accommodate two people with luggage.
The parking garage was full when we arrived. Staff, who were very attentive, helped us get into "overflow" parking at a reduced price, but we needed their assistance every time we wanted to access the car. Our room was recently remodeled, but the HVAC was malfunctioning: the room was 82 degrees when we arrived and only heat was available -- no AC. Fortunately, it was cold outside and we slept with the window open (despite considerable street noise). They really need to get this fixed. Despite the interior upgrades, the hotel has a care-worm feel.
Nice hotel. Nice breakfast . I would recommend this hotel. The location is great.
Located in Downtown Toronto, Holiday Inn Toronto Downtown Centre, an IHG Hotel is adjacent to Downtown Yonge and within a 10-minute stroll of Allan Gardens. This 3.5-star hotel has 513 guestrooms and offers an indoor pool, free in-room WiFi, and a fitness center.
Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 10:00 AM.
All of Holiday Inn Toronto Downtown Centre, an IHG Hotel's 513 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and safes. Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also standard. Housekeeping is available on request.
At Holiday Inn Toronto Downtown Centre, an IHG Hotel, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. Self parking is available for CAD 30 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include a business center, a microwave in a common area, and a computer station.
Finding parking wasn't very clear or easily marked and the entrance was on the opposite side of the building. Construction in the hotel was loud and the elevator requires a key card which also was confusing.
The downtown location is very convenient. Grocery store and pharmacy walking distance.
Thank you for taking the time to tell us about your experience at Holiday Inn TORONTO DOWNTOWN CENTRE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.
Thank you so much for your feedback! It was a pleasure having you with us. Hope to see you again soon.
There was a distinct odor when you first came into the hotel.
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn TORONTO DOWNTOWN CENTRE. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for choosing Holiday Inn.
I have stayed here several times and I am never disappointed. The location is ideal. The service is excellent. The maids are friendly and hard working.
Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn TORONTO DOWNTOWN CENTRE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Best Regards,
Thank you so much for taking the time to tell us about your experience at the Holiday Inn Toronto Downtown Centre. We're delighted that you enjoyed your stay with us. We look forward to welcoming you back whenever your travels bring you back to Toronto!
Thank you for taking the time to tell us about your experience at Holiday Inn TORONTO DOWNTOWN CENTRE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.
Dear Valued Guest, We thank you for your feedback and appreciate in choosing us to stay with while you visited the city. Thank you.
I dont like that there’s rules on who can or can’t enter the hotel after a certain time. As a paying guest I don’t appreciate being told that I can’t have someone in my room. Also, they don’t tell you how much money they hold on your card for the stay until it’s too late. I essentially had another night in the hotel charged to my card and have to wait for it to be realeased upon checkout.
Thank you for your feedback, we appreciate your business.
Greetings Amber, Thank you for taking the time to tell us about your experience at the Holiday Inn Toronto Downtown Centre. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing the Holiday Inn Toronto Downtown Centre.