My Room at 18th floor has very good view of Niagara falls.
Hotel has some evident wear and tear that would be a quick fix, for better ratings. Overall it’s a decent hotel. Very good views of the falls. I had the premiere 2 bedroom suite. Good accommodation, though it’s has semi privacy. Good for families or close friends.
Our view of the falls in the room was amazing!! So beautiful. The hotel does need some renovations.
The locations was very nice, right down the hill is Horseshoes falls. They upgraded my room to be a falls view, which was awesome! The lobby could us some updating. The lobby chairs were rubbed out. The vending machines didnt work on the other floors, only the vending machine in the lobby. One of the elevator kept breaking. There's a $40 per day parking cost, additional hidden fees. I paid an additional $250 from what I was expecting.
Good location,but unfortunately no good service,no room service,too expensive for the service
Excellent location.
Beautiful fallsview!!! Old facility however clean rooms. No snack bar.
Staff was super nice and helpful. The curtain in the shower was full of soap scum and pink. Very disgusting showering with a slimy curtain!
Had a great experience at The Oaks hotel. Clean safe convenient, attentive personal. Magnificent view. Affordable Excellent experience looking daw the Niagara's fall.
Older building, not clean, no AC in the elevator and hallways, older carpet and it smells. By the way, the view is really good.
Fantastic views of the falls! Staff was great and friendly.
The hotel location is good - walkable to many restaurants and stores. It was a little walk (a mile or so) to get down to the main falls boardwalk attractions unless you want to pay for the incline railway (much closer but $). The bathroom was disappointing. It seems they only put 2 sets of towels in each room even though I paid for a room with 4 people. There were other guests at the front desk complaining of the same. The tub drain was clogged so you couldn’t shower more than 5-7 min and the water reached 1/2 way up bathtub wall. Water in the tub constantly ran at low level - couldn’t turn off. Poor toilet flush. I guess overall plumbing was biggest concern. Otherwise the hotel was adequate but overpriced.
I like the location. It close to the falls and other restaurants. The hotel is a little old
Staff very friendly 🙂
The elevator is very slow.Need to up day. Hall way carpet is old, need to replace. The mattress is sunken in the middle. Need to replace. Even though we stayed on the 2nd floor and used the elevator there were still we still needed to use steps.
Beautiful location with a spectacular view of the horseshoe falls. Even though pricey, it is worth every cent you pay. Room was clean and spacious. Breakfast vouchers available at the hotel for $15 for 2 persons at the Applebee’s next door to hotel. Everything was great except for the long line of about 15 groups trying to checkin around 5 pm.
Long check in process. Guessing more customers fault then hotel. When I finally got to desk it only took me a few minutes were others took 10-15 minutes.
The property was super duty and nasty
Main hotel was fine. When we booked the room was supposed to be river view. When we checked in they gave us a 2nd floor parking lot view on older part of complex that was not in the best of shape. Looked like cobwebs in the air-conditioning unit. Wallpaper looked like had moisture behind. Went to front desk and requested another room. They did move us to 8th floor river view for $10.00 dollar more, but well worth it. 2nd time staying there. Convenient location. Courteous staff. Enjoyed our stay.
Location great. Disapointed no refrigerator.Ice machine missing. Hallways were filthy.
Located in Fallsview, Oakes Hotel Overlooking the Falls is adjacent to Queen Victoria Park and within a 5-minute walk of other popular sights like Fallsview Casino. This 3.5-star hotel has 237 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries. Free local calls, ironing boards, and desks are also standard. Housekeeping is available on request.
Guests of Oakes Hotel Overlooking the Falls enjoy an indoor pool, free WiFi in public areas, and a meeting room. Self parking is available for CAD 40.00 per night. The 24-hour front desk has staff standing by to help with luggage storage and concierge services. Additional amenities include express check-out, a TV in a common area, and an ATM.
My Room at 18th floor has very good view of Niagara falls.
Hotel has some evident wear and tear that would be a quick fix, for better ratings. Overall it’s a decent hotel. Very good views of the falls. I had the premiere 2 bedroom suite. Good accommodation, though it’s has semi privacy. Good for families or close friends.
Thank you for taking the time to review our hotel. We are happy that you had a good time with us during the stay. We hope to see you again.
Our view of the falls in the room was amazing!! So beautiful. The hotel does need some renovations.
Thanks for staying with us. We are thrilled to hear that you enjoyed your stay with us! We will share your feedback with our team and we hope to see you again!
The locations was very nice, right down the hill is Horseshoes falls. They upgraded my room to be a falls view, which was awesome! The lobby could us some updating. The lobby chairs were rubbed out. The vending machines didnt work on the other floors, only the vending machine in the lobby. One of the elevator kept breaking. There's a $40 per day parking cost, additional hidden fees. I paid an additional $250 from what I was expecting.
Thank you for providing us with your feedback. If you have questions regarding you bill please reach out the front desk.
Good location,but unfortunately no good service,no room service,too expensive for the service
Thank you for taking the time to review The Oakes Hotel Overlooking the Falls. I am happy to hear you enjoyed your stay with us and our centralized location.
Excellent location.
Thank you for taking the time to review our hotel. We are thrilled to hear that you enjoyed your stay with us! We hope to see you again!
Beautiful fallsview!!! Old facility however clean rooms. No snack bar.
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We will share your review with the rest of our team.
Staff was super nice and helpful. The curtain in the shower was full of soap scum and pink. Very disgusting showering with a slimy curtain!
I am sorry to hear that your stay was less than satisfactory.We strive to exceed guest expectations. I hope you give us another chance to show you that we do care about our guest experience.
Had a great experience at The Oaks hotel. Clean safe convenient, attentive personal. Magnificent view. Affordable Excellent experience looking daw the Niagara's fall.
Thank you for taking the time to review The Oakes Hotel Overlooking the Falls and for the fantastic 5/5 review.
Older building, not clean, no AC in the elevator and hallways, older carpet and it smells. By the way, the view is really good.
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are very sorry to hear that we did not meet your expectations. While we strive to make every stay fantastic, we sometimes fall short. 100% guest satisfaction is our goal and we will address the issues with our team.
Thank you for taking the time to review our hotel. We are happy that you had a good time with us during the stay. We hope to see you again.