Very strange when I checked out: they couldn't give me a paid receipt for the room charge saying I was already charged by Orbitz. HUH? Room was small and bathroom tiny. Other than that it was VERY stuffy 'cause you couldn't open the windows. DYNAMITE view of the Falls, though, which was a positive!
Amazing view and location! Cannot beat it for the price
We had a Fallsview room on the 11th floor and the view was breathtaking!!!
Our room was super clean, and staff were incredibly nice. We were disappointed with our room however. The jacuzzi tub and fireplace were both broken and would not operate.
Closest hotel to the brink of the Horseshoe Falls in Niagara Falls with many amenities nearby. Been celebrating our wedding anniversary here on January 1st for the past 10 years and looking forward to continuing this tradition.
Check in time at 4 is too late. Rooms and premises are not that clean or well kept. Pool was not clean
The falls view was great and location convenient for accessing the falls. I wasn’t informed about the extra $30 / day for parking until we arrived. The staff weren’t super friendly. I mean, they were polite but didn’t smile at you or greet you as you come through. The room could be a little cleaner.
Great hotel overlooking the falls. No other hotels obstruct your view.
The view is amazing. The price is reasonable but parking should be included.
Really, the only thing I can complain about is the surprise of a $35 fee for self parking on the hotel property. Seriously? The hotel was very nice. We paid for a 'Falls View' room. It had a wonderful view of the falls and were treated with a gorgeous sunrise.
View was amazing. My wife and I celebrated our honeymoon in their suite. It was definitely a Great experience
Loved everything . Hotel is in a perfect location . Just took railway to the falls was there in a minute .
Beautiful view from our window. Helpful, gracious staff. Location is so convenient.
The drapes would not close, leaving light to come in the room all night, the A/C was so loud, you had to shut it off. Staff was very professional, but charging me extra for a mini pool and a hot tub that you could not use????
Located in Fallsview, Oakes Hotel Overlooking the Falls is within a 5-minute walk of Fallsview Casino and within 15 minutes of other popular attractions like Skylon Tower. This 3.5-star hotel has 237 guestrooms and offers an indoor pool, free in-room WiFi, and a fitness center.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 9:00 AM to noon and on weekends from 8:00 AM to noon.
The 237 rooms are air-conditioned and have an array of amenities, including free local calls, ironing boards, and desks. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries. Wardrobes or closets are also included. Housekeeping is available on request.
At Oakes Hotel Overlooking the Falls, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. Self parking is available for CAD 35.00 per night. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. Additional amenities include a meeting room, express check-out, and a TV in a common area.
Very strange when I checked out: they couldn't give me a paid receipt for the room charge saying I was already charged by Orbitz. HUH? Room was small and bathroom tiny. Other than that it was VERY stuffy 'cause you couldn't open the windows. DYNAMITE view of the Falls, though, which was a positive!
Thank you for taking the time to review The Oakes Hotel Overlooking the Falls. I am happy to hear you enjoyed your stay with us and the fantastic view from your Fallsview room. If you require a receipt for a prepaid reservation please contact your booking company for the same. We can provide you a receipt for what you pay at the hotel. We look forward to your return visit.
Thank you for taking the time to review.
Amazing view and location! Cannot beat it for the price
Thank you for taking the time to review The Oakes Hotel Overlooking the Falls and for the fantastic 5/5 review. We look forward to your return visit.
We had a Fallsview room on the 11th floor and the view was breathtaking!!!
We are delighted to hear you enjoyed your FALLSVIEW room and we look forward to welcoming you back to the Oakes Hotel.
Our room was super clean, and staff were incredibly nice. We were disappointed with our room however. The jacuzzi tub and fireplace were both broken and would not operate.
I apologize about the minor issues in your room, we have already addressed them so that the other guests do not have the same problems. We appreciate your feedback and will be sure to share it with our staff.
Closest hotel to the brink of the Horseshoe Falls in Niagara Falls with many amenities nearby. Been celebrating our wedding anniversary here on January 1st for the past 10 years and looking forward to continuing this tradition.
It was our pleasure to host your anniversary trip once again. It is always a delight to welcome our guest's back as it show our commitment to outstanding service that we intend all guests to enjoy!
We are thrilled that you enjoyed your stay with us! We hope to see you again!
Check in time at 4 is too late. Rooms and premises are not that clean or well kept. Pool was not clean
Your feedback will be used by our management team to assist in the development of our product and improve services.
The falls view was great and location convenient for accessing the falls. I wasn’t informed about the extra $30 / day for parking until we arrived. The staff weren’t super friendly. I mean, they were polite but didn’t smile at you or greet you as you come through. The room could be a little cleaner.
We are very sorry to hear that your experience was not satisfactory. While we strive to make every stay fantastic, we sometimes fall short. 100% guest satisfaction is our goal and we will work diligently to improve in the areas you have noted
Thank you for the 5 star review!! Until next time!