Skip to main content
Beginning of main content

Recent guest reviews

Still have not received my deposits back....

This was the worst experience I ever had in an Hotel. Not recommended at all. First Night, the check in was long and when they finally got us the room, we started to use the jacuzzi, it worked for 10 min and then it stopped and didn't work again. at 11 pm, we has to go to the front door and they gave us a key for another room ( JACUZZI USE ONLY). WE WERE NEVER TOLD TO CHANGE THE ROOM. Next day we ask if the jacuzzi will be fixed at our room and they confirm. When we came back, we couldn't enter into our room. THE STAFF PLACE ALL OUR THINGS IN GARBAGE BAGS AND PUT IT IN ANOTHER ROOM WITHOUT MY PERMISSION, THEY NEVER CALLED OR EMAIL ME. They acted like they didn't matter and didn't want to provide any solution. WE LOST OUR MONEY THAT WERE HIDE IN OUR THINGS AND THE MANAGER WASN'T AVAILABLE AND THEY HAD A HORRIBLE ACTITUDDE.

very dirty property.Lots of illegal activities happen there,People selling drugs,Sex and other.toronto police raid that hotel in morning and arrest person with guns.

Very unsafe property i feel like there is something bad going on that hotel and after that in early morning toronto police come and arrest all people from one room because they have guns.very unsafe.Dont go their with family

nice and clean place

First, The picture posted has nothing to do with realty, the room is much smaller. room was clean , I booked for 3 nights, my room was on the main highway intersection, so if you're not used to the noise, you will not be able to sleep. in addition, the room was under huge hotel sign light, and the blind is a cheapy one that will allow your room to be like a daylight all night. After 1st night, I wasn't able to sleep, I contacted front desk to change the room, and she said, hotel is full. I had to check out, and go somewhere else. front desk employee said , Management is not available, and she will let them know the situation to get a refund for the 2 nights I didn't use. during the next week, I made several phone calls, and Management was never available at any time. Today I got an email from Orbits, that they will not issue a refund !! I don't think that was a good customer service from EST !!

Location is not too desirable but the hotel is very nice. Very modern.

It was clean fridge didn't work moved rooms outlets didn't work in second room. Ll

Pretty dirty. They don’t clean and only replace items in the hotel.

No decaf coffee..No non dairy milk for vegans. No bananas available at breakfast. Water container was nearly empty .

Very angry with the treatment this hotel thinks will lead to satisfied customers. They are unqualified to be working in the hospitality industry.

Rude front desk staff that do not listen or care about the customer.

Terrible.

The staff was nice, however; our room was not the best. Our lamp was broken, the sink didn't drain, the bed made some really odd noises, the reno's done, were done very sloppy. We got a room with the view of the intersection, which was very loud. I get that we don't get to choose our room and for one night it would have been fine but we were there for 3 nights. The parking lots was pretty sketchy and dirty. Unfortunately, I don't think we will be back.

1790 ALBION ROAD Toronto ON

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center
  • 24-hour front desk

Located in Etobicoke, EST Hotel is within 2 miles (3 km) of sights such as Etobicoke General Hospital and BAPS Shri Swaminarayan Mandir. This 80-room, 3.5-star hotel has conveniences like free in-room WiFi, free self parking, and a 24-hour business center.


Rooms

Guests can expect free WiFi and 43-inch flat-screen TVs with cable channels. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.


Property features

EST Hotel features free WiFi in public areas, a 24-hour business center, and coffee in a common area. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a computer station, a convenience store, and an ATM.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Studio, 2 Queen Beds

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Jetted Tub

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Guest reviews for EST Hotel

Everyone (11) Couples (5) Family (13)
3
Everyone

By on Feb 17, 2022

2
Everyone

Still have not received my deposits back....

By on Feb 3, 2022

1
Partner Couples

This was the worst experience I ever had in an Hotel. Not recommended at all. First Night, the check in was long and when they finally got us the room, we started to use the jacuzzi, it worked for 10 min and then it stopped and didn't work again. at 11 pm, we has to go to the front door and they gave us a key for another room ( JACUZZI USE ONLY). WE WERE NEVER TOLD TO CHANGE THE ROOM. Next day we ask if the jacuzzi will be fixed at our room and they confirm. When we came back, we couldn't enter into our room. THE STAFF PLACE ALL OUR THINGS IN GARBAGE BAGS AND PUT IT IN ANOTHER ROOM WITHOUT MY PERMISSION, THEY NEVER CALLED OR EMAIL ME. They acted like they didn't matter and didn't want to provide any solution. WE LOST OUR MONEY THAT WERE HIDE IN OUR THINGS AND THE MANAGER WASN'T AVAILABLE AND THEY HAD A HORRIBLE ACTITUDDE.

By on Jan 12, 2022

1
Family

very dirty property.Lots of illegal activities happen there,People selling drugs,Sex and other.toronto police raid that hotel in morning and arrest person with guns.

By on Jan 7, 2022

3
Family

Very unsafe property i feel like there is something bad going on that hotel and after that in early morning toronto police come and arrest all people from one room because they have guns.very unsafe.Dont go their with family

By on Dec 19, 2021

4
Partner Couples

nice and clean place

By on Jul 22, 2021

3
Everyone

By on Jun 28, 2020

Review comment responded on Jun 29, 2020

Dear Guest, Thank you for your review and thank you for choosing Est Hotel.

1
Business Business

First, The picture posted has nothing to do with realty, the room is much smaller. room was clean , I booked for 3 nights, my room was on the main highway intersection, so if you're not used to the noise, you will not be able to sleep. in addition, the room was under huge hotel sign light, and the blind is a cheapy one that will allow your room to be like a daylight all night. After 1st night, I wasn't able to sleep, I contacted front desk to change the room, and she said, hotel is full. I had to check out, and go somewhere else. front desk employee said , Management is not available, and she will let them know the situation to get a refund for the 2 nights I didn't use. during the next week, I made several phone calls, and Management was never available at any time. Today I got an email from Orbits, that they will not issue a refund !! I don't think that was a good customer service from EST !!

By on Jan 4, 2020

Review comment responded on Jan 5, 2020

We are sorry to hear that you were disappointed with your stay with us. This is not the usual guest experience we strive for and it is clear we fell short during your most recent visit. For this I apologize. I would like to personally invite you back to stay with us again so that we may provide you with a perfect 5/5 stay the next time you are in town

3
Everyone

By on Dec 11, 2019

Review comment responded on Dec 11, 2019

Thank you.

4
Business Business

Location is not too desirable but the hotel is very nice. Very modern.

By on Nov 17, 2019

Review comment responded on Nov 17, 2019

Thank you for taking the time to leave a detailed review, your comments are important to us and will be passed on to the staff and management. We are happy to hear that you enjoyed your stay with us and are looking forward to being your hotel of choice in the Toronto area! Thank you once again for choosing Est hotel Toronto.

url importing http://www.orbitz.com/Toronto-Hotels-EST-Hotel.h26593486-p2.Hotel-Reviews
There was an error importing /Toronto-Hotels-EST-Hotel.h26593486-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Toronto-Hotels-EST-Hotel.h26593486-p2.Hotel-Reviews

Frequently asked questions