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The Westin Toronto Airport

4.0 out of 5.0

Recent guest reviews

Offers a great shuttle service between the hotel and airport every 30mins. We had dinner on arrival at about 10pm however it was too salty for the kids and we ended up not enjoying our meal. The lentil soup was the only saving grace. The rooms however were faultless roomy comfy and very clean. Great overall experience despite the meal.

Nice hotel close to airport with good restaraunts nearby.

I would recommend this Hotel to anybody traveling to Toronto.

Clean and nice hotel with a fantastic staff. I loved every second I spent at westin.

Nice experience. They charge a $18 fee for parking since it is so close to airport. Restaurant was good

we only had a one night stay at the hotel and we did arrive later as the plane was late so we didn't get to see to much of the hotel, but we did enjoy the quick stay and comfort of the hotel. also the shuttle service was awesome...fast

The hotel is being renovated. This should have been informed at the time by my travel agent. Over $200/night was totally unjustifiable given the condition of the Hotel. Poor air conditioning in the room, no working TVs in the Exercise Room, torn carpets, dark corridors, worn elevators. Nice breakfast buffett, and the management was gracious enough to take care of it. Shame on my travel agent though.

the overnight parking fee of $18 was a surprised. i think it's best to know such fee is flag upon booking.

Hotel very close to airport. Shuttle service was fast and very helpful staff. Hotel staff were very nice. Room was on the top floor, neat, quiet, comfy. Only downside is that everything is an extra cost: Internet, breakfast, cable ( well cable with channels you would want to watch).

Had an amazing time. Just did not like the parking fee.

Arrived very late, needed late departure. Staff was exceptionally receptive; cold room but warm bed!! In fairness it was unseasonably cold there. Exceptional location from Pearson airport. Great for last minute departures!

Hotel is perfect; it is close to the airport, the shuttle service is quick and nearly 24hrs. Hotel bar/restaurant is good, staff is friendly, room is clean. A very good value for the price.

We stayed for 2 nights, it was surprisingly quiet for being right by the airport, we barely heard a single plane. We called in 1 noise complaint & was dealt with immediately. Unfortunately small things like wifi & parking were additional expenses, I was not aware of beforehand. The breakfast was extremely expensive. It was very clean & very friendly staff. I would consider staying here in the future, but really parking & internet should be included.

Great staff good value and free shuttle i don,t think they should be charging for parking thats what i call nichol and diming people not right!!!!

Great place to stay the night before flight. Close to the airport with good shuttle service. Nice hotel

It seemed like I was being or charged for things that would be included at other facilities.

The staff was wonderfull very generious and helpfull. Good stuff deserve good place to work. This hotel does not reflect 4 star hotel. The room was very ordinary and the carpet very old and dirty, the room has smell. The hotel has to consider updating the carpet in room and hallways, make them more clean. I saw flying insect in our face at hotel's bar while having beer with my husband and my cousins . I do not mind paying for parking but not have coofee in main lobby all day is not acceptable.The cooffe pot near the breakfast area was only for less than1hr in the morning. I will not stay there next time unless the hotel was updated. Valx

I stayed at the hotel as my flight was cancelled and I needed a hotel. The staff was very friendly and warm. The hotel and rooms were very clean. The lobby was very nicely decorated. The one thing they could improve on is updating the room decor. Overall- This is a nice place to stay...

The stay was average, excellent service, but room was just average, clean, but nothing special.

Staff was attentive. Beds were amazing , so comfortable! Food was great-fresh fruit options and buffet service daily during breakfast allows the business traveler on a time crunch to move quickly through the breakfast line. Dinner options were good enough that you don't have to leave the hotel. It was my first stay at this hotel and I will return.

Room options

Suite, 1 King Bed

King 1 | Sleeps 3

Traditional Room, 1 King Bed

King 1 | Sleeps 3

Accessible Room, 1 King Bed

King 1 | Sleeps 2

Accessible Room, 1 King Bed with Roll in Shower

King 1 | Sleeps 2

Guest reviews for The Westin Toronto Airport

Everyone (1) Couples (5) Business (9) Family (8) Other (6)
4

best hotel close to the toronto airport.

Everyone

Offers a great shuttle service between the hotel and airport every 30mins. We had dinner on arrival at about 10pm however it was too salty for the kids and we ended up not enjoying our meal. The lentil soup was the only saving grace. The rooms however were faultless roomy comfy and very clean. Great overall experience despite the meal.

By , from London, UK on Apr 12, 2017

Review comment responded on Apr 30, 2017

Thank you for sharing your experience, Charles! We appreciate your feedback and are delighted to hear that you had a great stay. I have shared your comments with our Chef and F&B Managers. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

4

convenient and near airport.

Couples

Nice hotel close to airport with good restaraunts nearby.

By on Nov 20, 2014

5

great hotel

BusinessTravelers

I would recommend this Hotel to anybody traveling to Toronto.

By on Aug 3, 2014

5

great experience

BusinessTravelers

Clean and nice hotel with a fantastic staff. I loved every second I spent at westin.

By on Jul 21, 2014

4

nice

Singles

Nice experience. They charge a $18 fee for parking since it is so close to airport. Restaurant was good

By on Jun 20, 2014

4

quick one night stay

Families

we only had a one night stay at the hotel and we did arrive later as the plane was late so we didn't get to see to much of the hotel, but we did enjoy the quick stay and comfort of the hotel. also the shuttle service was awesome...fast

By on Feb 20, 2014

2

disappointed

BusinessTravelers

The hotel is being renovated. This should have been informed at the time by my travel agent. Over $200/night was totally unjustifiable given the condition of the Hotel. Poor air conditioning in the room, no working TVs in the Exercise Room, torn carpets, dark corridors, worn elevators. Nice breakfast buffett, and the management was gracious enough to take care of it. Shame on my travel agent though.

By on Jan 24, 2014

3

personal trip

Singles

the overnight parking fee of $18 was a surprised. i think it's best to know such fee is flag upon booking.

By on Oct 15, 2013

3

short stay

Singles

Hotel very close to airport. Shuttle service was fast and very helpful staff. Hotel staff were very nice. Room was on the top floor, neat, quiet, comfy. Only downside is that everything is an extra cost: Internet, breakfast, cable ( well cable with channels you would want to watch).

By on Aug 4, 2013

4

great stay

Couples

Had an amazing time. Just did not like the parking fee.

By on May 6, 2013