Lobby renovation underway, should make customers aware before booking. Restaurant relocated to meeting area was terrible.
I love this property every visit I make I stay here.
Lobby entrance area under construction; slightly inconvenient to walk around the corner to another entrance; staff helpful.
Nice place to stay
No Ac working No wash room exhaust fan working
Stayed at this property for a weekend. It’s well located in the center of city. Staffs are extremely helpful and pleasant to speak to.
Good location, needed additional signage for garage, elevators.
Extremely loud construction going on all a day at property. Never should have had quests there
For the cost i cannot stand when hotels dont have real coffee in the room. The brown water machines being used these days are junk. Really takes away from the experience.
Excellent location
The problem was at checkin. Not their fault. The whole Ontario internet from Rogers was out of service. As a result the hotel could not issue keys. Long line to check in and then an employee had to take us to our room to open the door. By next morning back to normal
I enjoyed my stay here. I arrived late, but had such a nice room. It was very peaceful and quiet. Someone knocked at my door shortly after I checked in, but I didn't answer it. That was the only hiccup. I hope to return soon.
I found the property very user friendly.
Good
We are a family with two little girls. We were placed in the 12th floor, clearly among teenagers in every room around us. At night we had to call not once, not twice but 4 times the reception because the 12th floor was a huge party in many of the rooms there. 4 times throughout the night. At the end I wanted to get moved into a different room and this didn't happen. If you are planning to be there with kids I would strongly recommend to think about it twice. After this the hotel never get back to us to apologize or anything. It was a bad experience for us.
The rooms were outdated and dark, needs updating. The shower was terrible in our room.
Located in Downtown Toronto, Hilton Toronto is a leisurely stroll from popular sights such as Scotiabank Arena and Rogers Centre. This 600-room, 4-star aparthotel has a restaurant along with conveniences like an outdoor pool and an indoor pool.
Enjoy a bite to eat at the aparthotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 10 AM.
Each apartment has an array of amenities, including a refrigerator, a coffee maker, and a laptop-compatible safe. Guests can expect to find WiFi and a 52-inch TV with satellite channels and pay movies. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an ironing board and a desk.
Hilton Toronto features an indoor pool, an outdoor pool, and a 24-hour gym. Valet parking is offered for CAD 45 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include WiFi in public areas, meeting rooms, and conference space.
Lobby renovation underway, should make customers aware before booking. Restaurant relocated to meeting area was terrible.
I love this property every visit I make I stay here.
Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel and service to your liking. We look forward to welcoming you back to our hotel in the not too distant future
Lobby entrance area under construction; slightly inconvenient to walk around the corner to another entrance; staff helpful.
Thank you for taking a moment to share your experience. I am pleased to hear you had a nice stay with us, we look forward to welcoming you back to our hotel in the not too distant future.
Nice place to stay
Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel and service to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future.
No Ac working No wash room exhaust fan working
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.
Stayed at this property for a weekend. It’s well located in the center of city. Staffs are extremely helpful and pleasant to speak to.
Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel and service to your liking. We look forward to welcoming you back to our hotel in the not too distant future.
Good location, needed additional signage for garage, elevators.
Thank you for staying with us. Happy to hear you had an enjoyable stay. looking forward to welcome you back to the hotel
Extremely loud construction going on all a day at property. Never should have had quests there
For the cost i cannot stand when hotels dont have real coffee in the room. The brown water machines being used these days are junk. Really takes away from the experience.
We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We will certainly communicate to our third party partner, to ensure the information are communicated to our guest well in advance. Thank you again for your feedback and we hope you will consider staying with us again, to enjoy our newly renovated hotel once the project is completed