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Recent guest reviews

Great location and a classic hotel experience (80 year old hotel). Enjoyed the indoor pool even though water was a bit cool (maybe for Americans). Everything that we wanted to see was in close proximity - government builds, mall, canal, restaurants on Elgin street.

Overall, great valued hotel with central location close to the city center and shopping/food but hiccup on no wifi/tv the whole night!

The bed was bad.. almost broken.. my boyfriend and I woke up with a bad back. They have AC but it didn't seem it could push much cold. The next morning we wanted to check out around noon but they were badly organized and a lot of people came to check out all at once.. a better methodology would've been to have 2 lanes of check out around noon.. it's not normal to wait 30 minutes for checking out of a hotel.

Poor internet service

in view of the Canadian restrictions, it is comprehensible that there were limitations, the hotel is well located, near an ice rink! shopping, the canal.

The location of the property was ideal for my business plans in the city. However I would say this is not a 4 star hotel. It says that it was recently renovated but I would still give it 2.5/3 star in terms of the overall looks aesthetics and decor. You do have the option to self park but its a distance away from the property. Valet is a must for an additional cost to you.

The toilet wasn’t cleaned very well in our room. The bottom of the toilet seat cover had traces of old urine.

100 Elgin St Ottawa ON

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • 24-hour health club

Located in Downtown Ottawa, Lord Elgin Hotel is within a 5-minute walk of National War Memorial and within 15 minutes of other popular attractions like Rideau Centre. This 355-room, 4-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.


Rooms

42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also available.


Property features

Guests staying at Lord Elgin Hotel enjoy an indoor pool, a 24-hour gym, and a sauna. Valet parking is available for CAD 39 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include free WiFi in public areas, a spa tub, and a 24-hour business center.

Room options

Park View Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Park View Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Classic King Room

1 King Bed | Sleeps 2

Classic Queen Room

1 Queen Bed | Sleeps 2

Guest reviews for Lord Elgin Hotel

Everyone (2) Couples (2) Family (2)
5
Family with small children

Great location and a classic hotel experience (80 year old hotel). Enjoyed the indoor pool even though water was a bit cool (maybe for Americans). Everything that we wanted to see was in close proximity - government builds, mall, canal, restaurants on Elgin street.

By , from Holbrook on Sep 26, 2022

Review comment responded on Oct 31, 2022

Good evening,It was a pleasure having you stay with us. Thank you for choosing the historic Lord Elgin hotel as your accommodation in Downtown Ottawa! We are very happy to see you've had a great stay with us and hope to have the pleasure of welcoming you back soon!

4
Everyone

By on Aug 14, 2022

2
Family

Overall, great valued hotel with central location close to the city center and shopping/food but hiccup on no wifi/tv the whole night!

By on Jul 9, 2022

Review comment responded on Jul 16, 2022

Good day, Thank you for taking the time to review your recent stay with us here at The Historic Lord Elgin Hotel. We noticed the low rating on your review and would have loved to receive more information, we do value our guests input and are always looking for ways to improve our guest experience. We hope to welcome you back in the future and provide you with a 5 out of 5 experience.

3
Partner Couples

The bed was bad.. almost broken.. my boyfriend and I woke up with a bad back. They have AC but it didn't seem it could push much cold. The next morning we wanted to check out around noon but they were badly organized and a lot of people came to check out all at once.. a better methodology would've been to have 2 lanes of check out around noon.. it's not normal to wait 30 minutes for checking out of a hotel.

By on May 24, 2022

Review comment responded on Jul 13, 2022

Good Morning, Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. I hope to have the pleasure of welcoming you back on your next visit so that we can earn 5 out of 5!

4
Family

Poor internet service

By on Apr 14, 2022

Review comment responded on Apr 14, 2022

Good morning and thank you for choosing to stay with us here at the historic Lord Elgin hotel, we are happy to see you've had a good stay for the most part. I apologize for the internet issues you've experienced, this certainly isn't common place here at the Lord Elgin as we have recently upgraded to 1000 mbps. In the future if you wish to stay with us again and experience this issue, please contact the front desk and we will have this issue corrected by out internet i.t department. We hope to have the pleasure of welcoming you back so we can provide you with a much better experience. Take care!

4
Family with small children

in view of the Canadian restrictions, it is comprehensible that there were limitations, the hotel is well located, near an ice rink! shopping, the canal.

By on Dec 26, 2021

Review comment responded on Dec 27, 2021

Good evening and thank you for choosing to stay with us here at the historic Lord Elgin hotel. We are delighted to see you've had a great stay with us and hope to have the pleasure of welcoming you back to our wonderful hotel in the future! Until next time, take care.

4
Partner Couples Friends

The location of the property was ideal for my business plans in the city. However I would say this is not a 4 star hotel. It says that it was recently renovated but I would still give it 2.5/3 star in terms of the overall looks aesthetics and decor. You do have the option to self park but its a distance away from the property. Valet is a must for an additional cost to you.

By on Mar 12, 2020

Review comment responded on Mar 14, 2020

Good evening, thank you for your reviewing your recent stay at The Lord Elgin Hotel. I'm very pleased to see you found our location to be convenient for you. We appreciate the feedback about the decor at the hotel, we will review your comments when it comes time to make changes/upgrades. Valet parking at the hotel is $35 per night.

5
Everyone

By on Feb 10, 2020

Review comment responded on Feb 10, 2020

Thank you for choosing the historic Lord Elgin hotel for your accommodations in Ottawa. We are very happy to see you've had a great stay with us and hope to have the pleasure of welcoming you back soon, take care!

5
Family with small children

The toilet wasn’t cleaned very well in our room. The bottom of the toilet seat cover had traces of old urine.

By on Dec 29, 2021

Review comment responded on Jan 1, 2022

Dear Danielle, Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. I am happy to hear that you had a good stay, despite the issue that you experienced with your room. I have shared your comments with our housekeeping team so that we can ensure that this occurrence does not repeat itself. We hope to have the pleasure of welcoming you back on your next trip to Ottawa so that we can provide you with an even better experience!

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