Classic Two Queen Room
from $142
Lord Elgin Hotel
4.0 out of 5.0
4.0
out of 5
"Good!"
See all 12 reviews
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Recent guest reviews
Spent last weekend in Ottowa and stayed at the Lord Elgin. The hotel was outstanding. Our room was updated. Service in all areas was top notch - from housekeeping, front desk, bellmen, restaurant - everyone was so kind and responsive. We will stay here again without hesitation. Location is great - walk to everything and if it's too far - take a cab. Didn't use our car at all. Great hotel!
I found the staff to be extremely welcoming and helpful! My room was a delight. Very comfortable and clean with a great view of the park. The location was perfect for exploring the city, walking the canal, and easily getting to and from a 4 day training I was attending. I ordered most of my dinner's in from the hotel restaurant and they were all delicious! My only disappointment was I hoped to get in some swimming in the pool and it was a bit unclean. Otherwise Thank you to Lord Elgin staff for making my first stay in Ottawa so wonderful!
Having our pet with us during the stay greatly improved the overall experience and saved us additional boarding expenses.
Nice renovations but had trouble w TV and no HOT water on the first day and had to make calls. Telephone in first room also did not work and had to call a maintenance person at the onset. Was first booked into smaller room with double bed even though reservation was for kong bed. Had to make the switch of rooms after a long day of travel. Lobby bathrooms and public area bathrooms were all out of order. Business center wifi kept dropping out. Pretty hotel but lots of issues that no one seemed to be that concerned about. They need to do much better before I would stay there again. Food in restaurant was excellent and wait staff was very attentive and accommodating. Would only recommend this hotel after they have finished all of their renovations and made changes.
This hotel is an excellent value for business travelers, with clean and functional rooms, helpful staff, and a great self-serve business center open 24 hours/day. Starbucks off lobby, and top-notch restaurant as well. Location can't be beat. My go-to hotel in downtown Ottawa.
Nice stay there, I will choose lord again in the future.
Good location in downtown Ottawa. Staff were really terrific - they made me feel right at home.
We found the hotel comfortable and the staff was very helpful and friendly!
I have stayed at the Lord Elgin Several times. It has always been a great experience. This time however I was a bit disappointed in the room selection. My view was grand. I was on the 3rd floor looking at an AC unit. I was hoping that booking a room in advance would give me a better selection. As usual. Nothing is free in Ottawa. Being prepared that the only option for parking is valet. Again, overall I love this hotel. The staff is great. The location is perfect.
The hotel was located in downtown Ottawa, close to many attractions and restaurants. The rooms were large and clean. The buffet breakfast was your typical buffet breakfast and I had it once. I ordered a la carte for the rest of my stay. Overall a very nice hotel.
Went sightseeing, near parliment but not near any shops or restaurants. If returning to Ottawa would stay in the neighborhood of Chateau Lauier which is better for tourist. In general hotel was nice.
The hotel is right downtown, we were able to walk everywhere. The staff was very nice and the room was great. Very enjoyable stay and reasonably priced.
Guest reviews for Lord Elgin Hotel
perfect location!
Everyone
Spent last weekend in Ottowa and stayed at the Lord Elgin. The hotel was outstanding. Our room was updated. Service in all areas was top notch - from housekeeping, front desk, bellmen, restaurant - everyone was so kind and responsive. We will stay here again without hesitation. Location is great - walk to everything and if it's too far - take a cab. Didn't use our car at all. Great hotel!
excellent stay!
Everyone
I found the staff to be extremely welcoming and helpful! My room was a delight. Very comfortable and clean with a great view of the park. The location was perfect for exploring the city, walking the canal, and easily getting to and from a 4 day training I was attending. I ordered most of my dinner's in from the hotel restaurant and they were all delicious! My only disappointment was I hoped to get in some swimming in the pool and it was a bit unclean. Otherwise Thank you to Lord Elgin staff for making my first stay in Ottawa so wonderful!
Review comment
Hotel Management responded on Aug 16, 2017
Thanks Nancy, for the great review. We are excited that you had a great time, enjoyed our location, friendly staff and our newly renovated guestrooms. We will pass along your feedback about the pool as well. We look forward to continuing our tradition of taking care of our guests. Until next time! Thank you, Ann Meelker Director of Sales Lord Elgin Hotel
pet friendly
Families
Having our pet with us during the stay greatly improved the overall experience and saved us additional boarding expenses.
Review comment
Ann Meelker responded on Jan 27, 2017
Dear Steve, Thank you for all of your feedback! We are glad to hear that our staff helped make your stay an a memorable one and will be sure to pass along your great feedback. Our staff will love to hear that they have helped enhance a guest’s stay. It is our pleasure to have pets stay with us as we know that a pet is part of the family and it is no fun having to leave a family member behind! We are so glad that you enjoyed bringing your fuzzy companion on holidays with you! Thank you for your review and we hope to have you and your pet stay with us again. Thank you, Ann Meelker
Everyone
Nice renovations but had trouble w TV and no HOT water on the first day and had to make calls. Telephone in first room also did not work and had to call a maintenance person at the onset. Was first booked into smaller room with double bed even though reservation was for kong bed. Had to make the switch of rooms after a long day of travel. Lobby bathrooms and public area bathrooms were all out of order. Business center wifi kept dropping out. Pretty hotel but lots of issues that no one seemed to be that concerned about. They need to do much better before I would stay there again. Food in restaurant was excellent and wait staff was very attentive and accommodating. Would only recommend this hotel after they have finished all of their renovations and made changes.
consistently excellent
BusinessTravelers
This hotel is an excellent value for business travelers, with clean and functional rooms, helpful staff, and a great self-serve business center open 24 hours/day. Starbucks off lobby, and top-notch restaurant as well. Location can't be beat. My go-to hotel in downtown Ottawa.
good
GetawayWithFriends
Nice stay there, I will choose lord again in the future.
nice historic hotel
BusinessTravelers
Good location in downtown Ottawa. Staff were really terrific - they made me feel right at home.
great location and staff!
BusinessTravelers
We found the hotel comfortable and the staff was very helpful and friendly!
family getaway
Singles
I have stayed at the Lord Elgin Several times. It has always been a great experience. This time however I was a bit disappointed in the room selection. My view was grand. I was on the 3rd floor looking at an AC unit. I was hoping that booking a room in advance would give me a better selection. As usual. Nothing is free in Ottawa. Being prepared that the only option for parking is valet. Again, overall I love this hotel. The staff is great. The location is perfect.
great location, very comfortable
Couples
The hotel was located in downtown Ottawa, close to many attractions and restaurants. The rooms were large and clean. The buffet breakfast was your typical buffet breakfast and I had it once. I ordered a la carte for the rest of my stay. Overall a very nice hotel.
Pam, thank you so much for your wonderful feedback. The staff will be thrilled to read this. We would love to welcome you back again!!