Skip to main content
Beginning of main content

Lord Elgin Hotel

4.0 out of 5.0

Recent guest reviews

Spent last weekend in Ottowa and stayed at the Lord Elgin. The hotel was outstanding. Our room was updated. Service in all areas was top notch - from housekeeping, front desk, bellmen, restaurant - everyone was so kind and responsive. We will stay here again without hesitation. Location is great - walk to everything and if it's too far - take a cab. Didn't use our car at all. Great hotel!

I found the staff to be extremely welcoming and helpful! My room was a delight. Very comfortable and clean with a great view of the park. The location was perfect for exploring the city, walking the canal, and easily getting to and from a 4 day training I was attending. I ordered most of my dinner's in from the hotel restaurant and they were all delicious! My only disappointment was I hoped to get in some swimming in the pool and it was a bit unclean. Otherwise Thank you to Lord Elgin staff for making my first stay in Ottawa so wonderful!

Having our pet with us during the stay greatly improved the overall experience and saved us additional boarding expenses.

Nice renovations but had trouble w TV and no HOT water on the first day and had to make calls. Telephone in first room also did not work and had to call a maintenance person at the onset. Was first booked into smaller room with double bed even though reservation was for kong bed. Had to make the switch of rooms after a long day of travel. Lobby bathrooms and public area bathrooms were all out of order. Business center wifi kept dropping out. Pretty hotel but lots of issues that no one seemed to be that concerned about. They need to do much better before I would stay there again. Food in restaurant was excellent and wait staff was very attentive and accommodating. Would only recommend this hotel after they have finished all of their renovations and made changes.

This hotel is an excellent value for business travelers, with clean and functional rooms, helpful staff, and a great self-serve business center open 24 hours/day. Starbucks off lobby, and top-notch restaurant as well. Location can't be beat. My go-to hotel in downtown Ottawa.

Nice stay there, I will choose lord again in the future.

Good location in downtown Ottawa. Staff were really terrific - they made me feel right at home.

We found the hotel comfortable and the staff was very helpful and friendly!

I have stayed at the Lord Elgin Several times. It has always been a great experience. This time however I was a bit disappointed in the room selection. My view was grand. I was on the 3rd floor looking at an AC unit. I was hoping that booking a room in advance would give me a better selection. As usual. Nothing is free in Ottawa. Being prepared that the only option for parking is valet. Again, overall I love this hotel. The staff is great. The location is perfect.

The hotel was located in downtown Ottawa, close to many attractions and restaurants. The rooms were large and clean. The buffet breakfast was your typical buffet breakfast and I had it once. I ordered a la carte for the rest of my stay. Overall a very nice hotel.

Went sightseeing, near parliment but not near any shops or restaurants. If returning to Ottawa would stay in the neighborhood of Chateau Lauier which is better for tourist. In general hotel was nice.

The hotel is right downtown, we were able to walk everywhere. The staff was very nice and the room was great. Very enjoyable stay and reasonably priced.

Room options

Classic Queen Room

Queen 1 | Sleeps 2

Elgin Class Executive Room, 1 King Bed

King 1 | Sleeps 2

Park View Room, 2 Queen Beds

Queen 2 | Sleeps 4

Park View Room, 1 Queen Bed

Queen 1 | Sleeps 2

Guest reviews for Lord Elgin Hotel

Everyone (3) Business (3) Couples (3) Family (1) Friends (1) Other (1)
5

perfect location!

Everyone

Spent last weekend in Ottowa and stayed at the Lord Elgin. The hotel was outstanding. Our room was updated. Service in all areas was top notch - from housekeeping, front desk, bellmen, restaurant - everyone was so kind and responsive. We will stay here again without hesitation. Location is great - walk to everything and if it's too far - take a cab. Didn't use our car at all. Great hotel!

By , from Boston, MA on Aug 30, 2017

Review comment responded on Sep 1, 2017

Pam, thank you so much for your wonderful feedback. The staff will be thrilled to read this. We would love to welcome you back again!!

5

excellent stay!

Everyone

I found the staff to be extremely welcoming and helpful! My room was a delight. Very comfortable and clean with a great view of the park. The location was perfect for exploring the city, walking the canal, and easily getting to and from a 4 day training I was attending. I ordered most of my dinner's in from the hotel restaurant and they were all delicious! My only disappointment was I hoped to get in some swimming in the pool and it was a bit unclean. Otherwise Thank you to Lord Elgin staff for making my first stay in Ottawa so wonderful!

By , from Upstate New York on Aug 6, 2017

Review comment responded on Aug 16, 2017

Thanks Nancy, for the great review. We are excited that you had a great time, enjoyed our location, friendly staff and our newly renovated guestrooms. We will pass along your feedback about the pool as well. We look forward to continuing our tradition of taking care of our guests. Until next time! Thank you, Ann Meelker Director of Sales Lord Elgin Hotel

5

pet friendly

Families

Having our pet with us during the stay greatly improved the overall experience and saved us additional boarding expenses.

By , from Calabogie on Jan 11, 2017

Review comment responded on Jan 27, 2017

Dear Steve, Thank you for all of your feedback! We are glad to hear that our staff helped make your stay an a memorable one and will be sure to pass along your great feedback. Our staff will love to hear that they have helped enhance a guest’s stay. It is our pleasure to have pets stay with us as we know that a pet is part of the family and it is no fun having to leave a family member behind! We are so glad that you enjoyed bringing your fuzzy companion on holidays with you! Thank you for your review and we hope to have you and your pet stay with us again. Thank you, Ann Meelker

3
Everyone

Nice renovations but had trouble w TV and no HOT water on the first day and had to make calls. Telephone in first room also did not work and had to call a maintenance person at the onset. Was first booked into smaller room with double bed even though reservation was for kong bed. Had to make the switch of rooms after a long day of travel. Lobby bathrooms and public area bathrooms were all out of order. Business center wifi kept dropping out. Pretty hotel but lots of issues that no one seemed to be that concerned about. They need to do much better before I would stay there again. Food in restaurant was excellent and wait staff was very attentive and accommodating. Would only recommend this hotel after they have finished all of their renovations and made changes.

By on Nov 19, 2016

5

consistently excellent

BusinessTravelers

This hotel is an excellent value for business travelers, with clean and functional rooms, helpful staff, and a great self-serve business center open 24 hours/day. Starbucks off lobby, and top-notch restaurant as well. Location can't be beat. My go-to hotel in downtown Ottawa.

By on Sep 3, 2014

4

good

GetawayWithFriends

Nice stay there, I will choose lord again in the future.

By on Aug 31, 2014

4

nice historic hotel

BusinessTravelers

Good location in downtown Ottawa. Staff were really terrific - they made me feel right at home.

By on Jan 13, 2013

4

great location and staff!

BusinessTravelers

We found the hotel comfortable and the staff was very helpful and friendly!

By on Dec 24, 2012

3

family getaway

Singles

I have stayed at the Lord Elgin Several times. It has always been a great experience. This time however I was a bit disappointed in the room selection. My view was grand. I was on the 3rd floor looking at an AC unit. I was hoping that booking a room in advance would give me a better selection. As usual. Nothing is free in Ottawa. Being prepared that the only option for parking is valet. Again, overall I love this hotel. The staff is great. The location is perfect.

By on Aug 11, 2012

4

great location, very comfortable

Couples

The hotel was located in downtown Ottawa, close to many attractions and restaurants. The rooms were large and clean. The buffet breakfast was your typical buffet breakfast and I had it once. I ordered a la carte for the rest of my stay. Overall a very nice hotel.

By on Jul 21, 2011