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Hampton Inn & Suites Ottawa West

2.5 star property

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Photo gallery for Hampton Inn & Suites Ottawa West

Free daily buffet breakfast
Exterior
Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar) | In-room safe, desk, free WiFi, bed sheets
Reception
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
125 Lusk Street, Ottawa, ON, K2J 6K7
  • Place, Walter Baker Sports Centre
    ‪7 min drive‬
  • Place, Canadian Tire Centre
    ‪12 min drive‬
  • Place, Parliament Hill
    ‪20 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(17 reviews)
  • 275 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave | In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(92 reviews)
  • 275 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar) | In-room safe, desk, free WiFi, bed sheets

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(30 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(16 reviews)
  • 275 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(14 reviews)
  • 275 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 275 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Refrigerator & Microwave

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(60 reviews)
  • 275 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar) | Living area

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

8.6 out of 10
Excellent
(10 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 1 King With Sofabed/Microwave/Fridge

Bathroom | Free toiletries, hair dryer, towels, soap

1 King With Sofabed/Microwave/Fridge

  • Sleeps 4
  • Free WiFi

King Room-Hearing Accessible-Non-Smoking

  • Sleeps 2
  • Free WiFi

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 2
  • Free WiFi

About the neighborhood

Ottawa

Located in Nepean, Hampton Inn & Suites Ottawa West is 1.6 mi (2.6 km) from Walter Baker Sports Centre and within a 10-minute drive of Rideau Canal. This 102-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Walter Baker Sports Centre - 7 min drive - 2.1 miles
  • Canadian Tire Centre - 12 min drive - 14.3 miles
  • Carleton University - 17 min drive - 15.8 miles
  • Parliament Hill - 20 min drive - 17.4 miles
  • Byward Market Square - 21 min drive - 17.6 miles

Getting around

  • Ottawa Fallowfield Station - 6 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Tim Hortons - ‬8 min walk
  • ‪Broadway Bar & Grill - ‬5 min drive
  • ‪Greenfield's Pub - ‬4 min drive

About this property

Hampton Inn & Suites Ottawa West

At Hampton Inn & Suites Ottawa West, guests enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a gift shop.
Guests can expect to find free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and desks are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Exterior
Holiday Inn Express & Suites Ottawa West - Nepean by IHG
Nepean
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,145 reviews
$127 nightly
The price is $152
May 31 - Jun 1
Total with taxes and fees
Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay)
  • Dogs and cats only
  • 2 total (20 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton & Suites Ottawa West
Hampton INN Suites Ottawa West
Hampton Inn & Suites Ottawa West Hotel
Hampton Inn & Suites Ottawa West OTTAWA
Hampton Inn & Suites Ottawa West Hotel OTTAWA

Frequently asked questions

Are free cancellation options available at Hampton Inn & Suites Ottawa West?

Hampton Inn & Suites Ottawa West offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hampton Inn & Suites Ottawa West?

As of May 27, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Ottawa West on Jun 14, 2026 start from $136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hampton Inn & Suites Ottawa West?

This hotel is situated in Nepean, close to Nepean Sportsplex, Centrepointe Theatre, and Bayshore Shopping Centre. You'll also find Walter Baker Sports Centre and Prime Minister's House & Rideau Hall within a short drive.

Is parking available on site at Hampton Inn & Suites Ottawa West?

Yes, self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Hampton Inn & Suites Ottawa West feature a casino?

No, Hampton Inn & Suites Ottawa West doesn't have a casino.

Is there an indoor pool at Hampton Inn & Suites Ottawa West?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Hampton Inn & Suites Ottawa West?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include a wet bar and free WiFi.

Are there hot tubs at Hampton Inn & Suites Ottawa West?

No, there isn't a spa tub at this hotel.

Does Hampton Inn & Suites Ottawa West have a restaurant with a breakfast menu?

Hampton Inn & Suites Ottawa West offers free buffet breakfast each morning though there is no restaurant.

Does Hampton Inn & Suites Ottawa West allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Ottawa West for a fee of CAD 84.75 per accommodation, per stay.

Are there connecting rooms at Hampton Inn & Suites Ottawa West?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hampton Inn & Suites Ottawa West?

The closest major airport to Hampton Inn & Suites Ottawa West is Ottawa International Airport (YOW), which is 9.4 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Hampton Inn & Suites Ottawa West?

No, you won't find guestrooms with balconies at Hampton Inn & Suites Ottawa West.

Hampton Inn & Suites Ottawa West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1008 reviews
Rating 8 - Good. 210 out of 1008 reviews
Rating 6 - Okay. 59 out of 1008 reviews
Rating 4 - Poor. 26 out of 1008 reviews
Rating 2 - Terrible. 26 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Harshdeep

Stayed 1 night in Feb 2026

2/10 Terrible

Nanda Kumar, Brampton

Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
spotless room; helpful staff arranging taxis, & dealing with system outages re: checking i& obtaining keys
Stayed 2 nights in Feb 2026

10/10 Excellent

Isimenmen

Stayed 1 night in Feb 2026

8/10 Good

Aiden

Business traveler
Liked: Amenities, property conditions & facilities
will stay again
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Stayed 1 night in Feb 2026

10/10 Excellent

Kingsley

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean
Stayed 1 night in Feb 2026

8/10 Good

Duane

Stayed 1 night in Feb 2026

10/10 Excellent

KAROLINA

Stayed 7 nights in Feb 2026

2/10 Terrible

john

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room above party room.music was so loud floor was vibrating. Booked months ago.called front desk over a dozen times no-one would answer.Finally went down to front desk to complain couldnt find anyone.eventually found someone hiding in back room on their phone. Without even looking was told nobother rooms are available. Wasnt offered compensation or even an apology for inconvenience. This happened for two nights of stay.Would have had a better rest in my car in a Walmart parking lot for a fraction of the cost
Stayed 2 nights in Feb 2026

10/10 Excellent

DILPREET

Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, nice sized rooms. Quiet. Perfect spot to access most of Ottawa/airport. Thanks again Annmarie - wonderful welcoming staff.
Stayed 1 night in Feb 2026

8/10 Good

Kelly

Stayed 1 night in Feb 2026

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Clean room, comfortable bed, super quiet, considerate staff
Stayed 1 night in Feb 2026

6/10 Okay

Melissa

Liked: Cleanliness, property conditions & facilities
Paid for a king with fridge and microwave and front desk told us they only had accessible rooms for the rooms with a king. There's a $ difference for the rooms so he offered to put us in a double room. It was a wednesday night and not busy at all so not sure why they only had accessible rooms with kings if I gad paid for a regular king room 2 months prior to arrival. There was also a noticeable big hole on one side of the bed that made for an uncomfortable sleep. Something that should not be overlooked as you can see it when you approach the bed. We had already switched rooms once before so did not want to have to move again as we only stayed for one night. On a plus the rooms looked very clean and was very quiet.
Stayed 1 night in Jan 2026

10/10 Excellent

KERRY

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were in town for a family funeral. Ryan and his team went above and beyond to make our stay as pleasant as possible. Extremely attentive and compassionate service. Will come back again. The room was quiet, very clean, efficiently furnished, and the breakfast buffet was superb.
Stayed 2 nights in Jan 2026

10/10 Excellent

Wendy

Stayed 2 nights in Dec 2025

10/10 Excellent

clark

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, clean room, quiet, swimming pool,
Stayed 5 nights in Jan 2026

4/10 Poor

Joanna

Liked: Cleanliness
Disliked: Staff & service, amenities
Hockey kids group was playing loud games in the hallway disturbing the peace I was hoping for. Breakfast staff abruptly closed the door sharp at 10 am, despite they had lots of food left. I had to push my way thru to get some cold eggs and sausage.
Stayed 1 night in Jan 2026

6/10 Okay

Marjorie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The kids running up and down the hallway playing hockey and screaming was super annoying! I will not book this hotel again because of it. My daughter was two floors above me and had the same issues. She called the front desk twice and no one did anything about it.
Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay here. Very clean, great staff and wonderful breakfast
Stayed 1 night in Jan 2026

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous. Early check in and well designed rooms with great soundproofing.
Stayed 1 night in Jan 2026

8/10 Good

Brittany

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff did their jobs well. Our room was quiet even though we were the first room nearest the elevator. Also, my daughter and family were coming a day later. I asked the front desk if they could put them on the same floor as us and they did better and put them in the room next to us. The pool area was very clean but the pool water wasn’t warm enough. Young children were shivering in the pool and lips turning blue. Also breakfast food wasn't warm enough. Instead of separate containers for the eggs, meat & potatoes it was all in one serving container. If it had been in three separate containers, the lids wouldn’t have been off as long and the food would’ve stayed warmer. On a plus side the breakfast staff were very helpful and accommodating. Overall, we will definitely stay there again when in Ottawa.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mohamed

Stayed 1 night in Dec 2025

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