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Holiday Inn Ottawa East by IHG

Property class: 3

Choose dates to view prices

Photo gallery for Holiday Inn Ottawa East by IHG

A modern indoor swimming pool with a geometric ceiling design, lounge chairs, and wall-mounted amenities.
A Holiday Inn hotel with a brick facade, large windows, and a green illuminated sign.
A modern hotel lobby with a seating area, a vending machine, and a small table with a plant.
A modern lobby with a round table, two armchairs, and a bookshelf.
A modern lobby with a curved sofa, red armchairs, a small table, and a staircase.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1199 Joseph Cyr St, Ottawa, ON, K1J7T4
  • Place, St. Laurent Centre
    ‪3 min walk‬
  • Place, Cosmic Adventures
    ‪18 min walk‬
  • Place, Ottawa Conference & Event Centre
    ‪2 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

A hotel room with a large bed, two bedside lamps, a desk with a chair, and a window with curtains.

Standard Room

9.0 out of 10
Wonderful
(23 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed (High Floor)

A hotel room with a large bed, two bedside lamps, a desk with a chair, and a window with curtains.

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(72 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a framed picture on the wall.

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(152 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a desk, chair, television, and a large window with curtains.

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(22 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a desk, chair, television, and a large window with curtains.

Suite, 1 Bedroom

7.6 out of 10
Good
(18 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Mobility)

A hotel room with a large bed, two bedside lamps, a desk with a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a bedside table with a lamp, a framed picture on the wall, and a window with curtains.

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

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  • Breakfast included
  • Pet friendly
  • Parking included
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8.0 out of 10, Very Good, 1,007 reviews
$122 nightly
The price is $146
Oct 4 - Oct 5
Total with taxes and fees
Comfort Inn Ottawa East

About the neighborhood

Ottawa

Located in Gloucester, Holiday Inn Ottawa East by IHG is within a few miles (5 km) of popular sights such as University of Ottawa and Children's Hospital of Eastern Ontario. This 3-star hotel has 261 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • St. Laurent Centre - 3 min walk - 0.2 miles
  • Cosmic Adventures - 18 min walk - 1.0 mile
  • Ottawa Conference & Event Centre - 2 min drive - 2.1 miles
  • Scotiabank Theatre Ottawa - 3 min drive - 3.2 miles
  • Parliament Hill - 8 min drive - 4.6 miles

Getting around

  • St-Laurent Station - 5 min walk
  • Ottawa Station - 7 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪Tim Hortons - ‬12 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪Accacia Fine Pastries & Desserts - ‬10 min walk
  • ‪Aladdin Bakery - ‬10 min walk
  • ‪Red Lobster - ‬18 min walk

About this property

Holiday Inn Ottawa East by IHG

Guests of Holiday Inn Ottawa East by IHG have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Coffee makers, free newspapers, and free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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The price is $123
Sep 28 - Sep 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Myra's Bar and Kitchen

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • 8,148 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 50 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 20 to 25 per person
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 5:30 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chimo

Chimo Hotel

Chimo Hotel Ottawa

Chimo Ottawa

Hotel Chimo

Holiday Inn Ottawa East Hotel

Holiday Inn Ottawa East

Frequently asked questions

Is free cancellation available at Holiday Inn Ottawa East by IHG?

Holiday Inn Ottawa East by IHG offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Ottawa East by IHG?

As of Sep 12, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Ottawa East by IHG on Sep 13, 2026 start from $146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Holiday Inn Ottawa East by IHG?

This hotel is situated in Gloucester within a short 4-minute walk of St. Laurent Centre. You'll also find Byward Market Square and Parliament Hill within a short drive.

Is there parking available at Holiday Inn Ottawa East by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn Ottawa East by IHG include a casino?

No, Holiday Inn Ottawa East by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Ottawa East by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 5:30 AM and 11:00 PM.

Is Holiday Inn Ottawa East by IHG good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Holiday Inn Ottawa East by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Ottawa East by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Ottawa East by IHG serves buffet breakfast for a surcharge each morning at Myra's Bar and Kitchen.

Does Holiday Inn Ottawa East by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Ottawa East by IHG for a fee of CAD 50 per pet, per stay.

Does Holiday Inn Ottawa East by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Ottawa East by IHG?

The closest major airport to Holiday Inn Ottawa East by IHG is Ottawa International Airport (YOW), which is 10.9 mi away (20 minutes by car).

Are there rooms with balconies at Holiday Inn Ottawa East by IHG?

No, there aren't any guestrooms at Holiday Inn Ottawa East by IHG that offer a balcony.

Holiday Inn Ottawa East by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 738 out of 1360 reviews
Rating 8 - Good. 352 out of 1360 reviews
Rating 6 - Okay. 147 out of 1360 reviews
Rating 4 - Poor. 54 out of 1360 reviews
Rating 2 - Terrible. 69 out of 1360 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Lovely stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great helpful staff clean and quiet
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! The restaurant is a must to try for both breakfast and supper
Stayed 1 night in May 2026
Verified review

10/10 Excellent

MIGUELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great rooms super clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, our room was very spacious and well maintained each day when we came back. Our cleaners were great and very friendly. This is our second stay at the hotel and we will be back again!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff, very friendly and helpful. Room was clean and bed was very comfortable. I would definitely stay here again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

SCOTT GORDON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and quiet.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. The lobby was inviting, we enjoyed the breakfast buffet and dinner at Myra’s Restaurant —staff are exceptional. Highly recommended!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kaveh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice, from the front desk to the restaurant to the cleaning staff. The amenities were good and I enjoyed using them. The room was pretty nice. It will be even better once the carpet renovation is complete. Overall I enjoyed my stay. It’s also close to the mall which is very convenient and handy.
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to departure the staff members were helpful and friendly. Breakfast was good. The food kept hot and the wait staff were attentive to guests needs. The room was clean and comfortable. We return to this hotel whenever we are in Ottawa. It is well situated for our purposes.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Would be nice to have coffee and tea available in the lobby
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jenish Jessen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Richard and Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Irshad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean close to everything
Stayed 1 night in May 2026
Verified review

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. The staff were friendly and helpful. The parking was free which was nice. There’s a Lone Star restaurant beside the hotel also. We had everything we needed in the room. The only thing I would improve is the bathroom could use some renovation.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. Customer service clerks were awesome. Thank you
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jenish Jessen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and good service
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Arjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and well maintained.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Maria Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a sound sleep during our stay there. Beddings are in perfect condition and towels are all new, very clean. Staffs are pleasant and accommodating. I love the restaurant as well not only because of the food but the services and cleanliness of the restaurant. I will for sure recommend this hotel to my friends and family.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and cheerful staff!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location,
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rabeet Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very appropriate
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Serhii

Liked: Cleanliness, amenities, property conditions & facilities
Definitely recommend, very kind staff, delicious meals, i had very good rest
Stayed 1 night in Dec 2025

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