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Holiday Inn Ottawa East by IHG

3.0 star property

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Photo gallery for Holiday Inn Ottawa East by IHG

Indoor pool
Reception
Reception
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1199 Joseph Cyr St, Ottawa, ON, K1J7T4
  • Place, St. Laurent Centre
    ‪3 min walk‬
  • Place, Ottawa Conference & Event Centre
    ‪2 min drive‬
  • Place, Perley and Rideau Veterans' Health Centre
    ‪5 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.0 out of 10
Wonderful
(18 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(63 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(129 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(17 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

7.6 out of 10
Good
(17 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Mobility)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Ottawa

Located in Gloucester, Holiday Inn Ottawa East by IHG is within a few miles (5 km) of popular sights such as University of Ottawa and Children's Hospital of Eastern Ontario. This 3-star hotel has 261 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • St. Laurent Centre - 3 min walk - 0.2 miles
  • Cosmic Adventures - 18 min walk - 1.0 mile
  • Ottawa Conference & Event Centre - 2 min drive - 2.1 miles
  • Scotiabank Theatre Ottawa - 3 min drive - 2.3 miles
  • Perley and Rideau Veterans' Health Centre - 5 min drive - 1.6 miles

Getting around

  • St-Laurent Station - 5 min walk
  • Ottawa Station - 7 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪Tim Hortons - ‬12 min walk
  • ‪Aladdin Bakery - ‬10 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Silk Road - ‬5 min walk
  • ‪Accacia Fine Pastries & Desserts - ‬10 min walk

About this property

Holiday Inn Ottawa East by IHG

Guests of Holiday Inn Ottawa East by IHG have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Coffee makers, free newspapers, and free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Myra's Bar and Kitchen

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • 8,148 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 50 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 20 to 25 for adults, and CAD 0 to 25 for children
  • Pet fee: CAD 50 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 5:30 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chimo
Chimo Hotel
Chimo Hotel Ottawa
Chimo Ottawa
Hotel Chimo
Holiday Inn Ottawa East Hotel
Holiday Inn Ottawa East

Frequently asked questions

Is free cancellation available at Holiday Inn Ottawa East by IHG?

Holiday Inn Ottawa East by IHG offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Ottawa East by IHG?

As of Mar 15, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Ottawa East by IHG on Mar 22, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Holiday Inn Ottawa East by IHG?

This hotel is situated in Gloucester within a short 4-minute walk of St. Laurent Centre. You'll also find Rideau Canal and Byward Market Square within a short drive.

Is there parking available at Holiday Inn Ottawa East by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Ottawa East by IHG include a casino?

No, Holiday Inn Ottawa East by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Ottawa East by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 5:30 AM and 11:00 PM.

What do couples enjoy most about Holiday Inn Ottawa East by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Holiday Inn Ottawa East by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Ottawa East by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Ottawa East by IHG serves buffet breakfast for a surcharge each morning at Myra's Bar and Kitchen.

Does Holiday Inn Ottawa East by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Ottawa East by IHG for a fee of CAD 50 per pet, per night.

Are there connecting rooms at Holiday Inn Ottawa East by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Ottawa East by IHG?

The closest major airport to Holiday Inn Ottawa East by IHG is Ottawa International Airport (YOW), which is 10.9 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Ottawa East by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Ottawa East by IHG.

Holiday Inn Ottawa East by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 697 out of 1319 reviews
Rating 8 - Good. 356 out of 1319 reviews
Rating 6 - Okay. 138 out of 1319 reviews
Rating 4 - Poor. 58 out of 1319 reviews
Rating 2 - Terrible. 70 out of 1319 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Cyndie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very helpful staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Khadija

Stayed 1 night in Dec 2025

10/10 Excellent

Christian

Stayed 2 nights in Dec 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Dec 2025

10/10 Excellent

Mike

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, clean, nice staff
Stayed 1 night in Dec 2025

10/10 Excellent

Rafael

Stayed 1 night in Dec 2025

10/10 Excellent

Serhii

Liked: Cleanliness, amenities, property conditions & facilities
Definitely recommend, very kind staff, delicious meals, i had very good rest
Stayed 1 night in Dec 2025

10/10 Excellent

Johanne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the dining room was perfect all so pleasant ecen with the young kids
Stayed 2 nights in Dec 2025

10/10 Excellent

Julianne

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly and professional staff. Spotless room. Good breakfast
Stayed 2 nights in Dec 2025

8/10 Good

Reginald

Business traveler
Liked: Cleanliness, staff & service, room comfort
Room 426 the cover on the heater kept falling off with a loud bang. Asked to have it looked at but kept happening.😩
Stayed 2 nights in Dec 2025

10/10 Excellent

Vladimir

Stayed 3 nights in Dec 2025

10/10 Excellent

SAM EDWARD

Stayed 5 nights in Nov 2025

10/10 Excellent

Dave

Stayed 1 night in Dec 2025

8/10 Good

Serge

Stayed 2 nights in Nov 2025

8/10 Good

Christopher

Traveled with family
Liked: Amenities, property conditions & facilities
The view was excellent
Stayed 3 nights in Nov 2025

10/10 Excellent

Tatiana

Stayed 1 night in Nov 2025

8/10 Good

Emilio

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
great place to be
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
room was clean, staff were friendly, the in-house restaurant was convenient.
Stayed 3 nights in Nov 2025

8/10 Good

Sarath Kumar

Liked: Cleanliness, amenities, property conditions & facilities
Staff was good. The drainage in bath tub is not proper and breakfast should be included like other holiday inn.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

8/10 Good

Russell

Stayed 1 night in Nov 2025

8/10 Good

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Comfortable desk chair, and bed. Staff were very helpful as well. Great location.
Stayed 1 night in Nov 2025

6/10 Okay

Komal

Stayed 1 night in Nov 2025

10/10 Excellent

Hadeel

Liked: Cleanliness, staff & service, amenities
The room was clean, and the bed was comfy. I will recommend this hotel to my mates 100%.
Stayed 1 night in Nov 2025