Holiday Inn Ottawa East by IHG

3.0 star property
Hotel with free parking, near The Ottawa Hospital General Campus

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Photo gallery for Holiday Inn Ottawa East by IHG

Exterior
Property amenity
Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board
Reception
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar

Explore the area

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1199 Joseph Cyr St, Ottawa, ON, K1J7T4
  • Place, University of Ottawa
    ‪3 min drive‬
  • Place, Rideau Canal
    ‪4 min drive‬
  • Place, Byward Market Square
    ‪6 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪17 min drive‬

Room options

Standard Room

8.8 out of 10
Excellent
(15 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(55 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(121 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(16 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom

7.6 out of 10
Good
(17 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Ottawa

Located in Gloucester, Holiday Inn Ottawa East by IHG is within a few miles (5 km) of popular sights such as University of Ottawa and Children's Hospital of Eastern Ontario. This 3-star hotel has 261 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • University of Ottawa - 3 min drive - 2.5 miles
  • Rideau Canal - 4 min drive - 2.8 miles
  • Rogers Centre Ottawa - 5 min drive - 3.5 miles
  • Byward Market Square - 6 min drive - 3.9 miles
  • Parliament Hill - 6 min drive - 3.9 miles

Getting around

  • St-Laurent Station - 5 min walk
  • Ottawa Station - 7 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Aladdin Bakery - ‬10 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Silk Road - ‬5 min walk
  • ‪Fuwa Fuwa Japanese Pancakes ふわふわパンケーキ専門店 - ‬7 min walk

About this property

Holiday Inn Ottawa East by IHG

Hotel with free parking, near The Ottawa Hospital General Campus
Guests of Holiday Inn Ottawa East by IHG have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Coffee makers, free newspapers, and free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Myra's Bar and Kitchen

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • 8,148 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 50 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Administrative fee: CAD 2.18 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 20 to 25 for adults, and CAD 0 to 25 for children
  • Pet fee: CAD 50 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 5:30 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chimo
Chimo Hotel
Chimo Hotel Ottawa
Chimo Ottawa
Hotel Chimo
Holiday Inn Ottawa East Hotel
Holiday Inn Ottawa East

Frequently asked questions

Is free cancellation available at Holiday Inn Ottawa East by IHG?

Holiday Inn Ottawa East by IHG offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What is there to do within easy reach of Holiday Inn Ottawa East by IHG?

This hotel is situated in Gloucester within a short 4-minute walk of St. Laurent Centre and also 19 minutes on foot from Cosmic Adventures. You'll also find Rideau Canal and Byward Market Square within a short drive.

Is parking available on site at Holiday Inn Ottawa East by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Ottawa East by IHG include a casino?

No, Holiday Inn Ottawa East by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Ottawa East by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 5:30 AM and 11:00 PM.

What amenities will couples enjoy at Holiday Inn Ottawa East by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Holiday Inn Ottawa East by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Ottawa East by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Ottawa East by IHG serves buffet breakfast for a surcharge each morning at Myra's Bar and Kitchen.

Does Holiday Inn Ottawa East by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Ottawa East by IHG for a fee of CAD 50 per pet, per night.

Does Holiday Inn Ottawa East by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Ottawa East by IHG?

The closest major airport to Holiday Inn Ottawa East by IHG is Ottawa International Airport (YOW), which is 10.9 mi away (20 minutes by car).

Are there rooms with balconies at Holiday Inn Ottawa East by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Ottawa East by IHG.

Reviews

Holiday Inn Ottawa East by IHG Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 639 out of 1251 reviews
Rating 8 - Good. 348 out of 1251 reviews
Rating 6 - Okay. 136 out of 1251 reviews
Rating 4 - Poor. 56 out of 1251 reviews
Rating 2 - Terrible. 72 out of 1251 reviews

Reviews

10/10 Excellent

Kandice

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. Would consider staying there again. Only thing it was missing was a continental breakfast included in the morning. Just something Coffee and an apple
Stayed 1 night in Jul 2025

10/10 Excellent

Ross

Traveled with family
Liked: Cleanliness, staff & service, amenities
Felt good staying here. Enjoyed the services
Stayed 5 nights in Jul 2025

10/10 Excellent

Adrian

Traveled with family
Liked: Amenities, property conditions & facilities
Great location, great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

shatori

Lovely
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

Great hotel and amazing staff. Love the location too. So convenient
Stayed 3 nights in Jul 2025

8/10 Good

Laura

Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Theresa

Stayed 5 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Elaine D

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel but well kept.
Stayed 1 night in Jul 2025

2/10 Terrible

Srishti

Liked: Staff & service
Disliked: Cleanliness
I stayed at Holiday Inn Ottawa East and had a mixed experience. The check-in was smooth and the staff were friendly and professional, which I appreciated. Unfortunately, the room itself didn’t meet expectations as it had a persistent bad odour, there was hair in the bathtub, and I even spotted a cockroach. When I raised the issue at checkout, the staff said they couldn’t do anything because I booked through Expedia. That explanation felt dismissive because regardless of how I booked, it’s the hotel that’s ultimately responsible for maintaining standards. I expected better cleanliness and accountability from a well-known chain, and I won’t be returning unless I’m assured these issues are being taken seriously.
Stayed 1 night in Jul 2025

10/10 Excellent

louise

Stayed 1 night in Jul 2025

10/10 Excellent

Meghan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Always courteous and convenient for my needs
Stayed 3 nights in Jun 2025

10/10 Excellent

Shayne

Stayed 3 nights in Jul 2025

10/10 Excellent

Killaq

Stayed 5 nights in Jul 2025

10/10 Excellent

BO

Stayed 1 night in Jul 2025

4/10 Poor

kiana jade

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
I’ve stayed here multiple times & this time our room was obviously not cleaned well. My baby even found doggy bag trash in our room. I was extremely mad about this and all I was offered was a free breakfast.
Stayed 3 nights in Jul 2025

2/10 Terrible

Spencer

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Left a day early because of medical reasons was promised a refund by the guy working and now that I’m not at the hotel there’s all the sudden nothing no one can do to get the refund. I paid for a suite and the room was all banged up ac didn’t work room wasn’t worth 100$ and I paid 205$ a night embarrassing…
Stayed 2 nights in Jul 2025

8/10 Good

Todd

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and efficient.
Stayed 2 nights in Jun 2025

8/10 Good

william

Stayed 4 nights in Jun 2025

10/10 Excellent

Stephane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Chelsea

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Christopher, Burlington

Liked: Cleanliness, amenities, property conditions & facilities
Great size room, very comfy beds. Fridge and quiet hotel. Bathroom is a typical hotel bath/shower and not massive. The breakfast buffet is actually pretty good. High standard of food. Staff were great and I checked in early no problem. All in all it was a good experience.
Stayed 1 night in Jun 2025