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Holiday Inn Ottawa East by IHG

3.0 star property

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Photo gallery for Holiday Inn Ottawa East by IHG

Indoor pool
Reception
Reception
Exterior
A modern lobby with a curved sofa, red armchairs, a small table, and a staircase.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1199 Joseph Cyr St, Ottawa, ON, K1J7T4
  • Place, St. Laurent Centre
    ‪3 min walk‬
  • Place, Cosmic Adventures
    ‪18 min walk‬
  • Place, Ottawa Conference & Event Centre
    ‪2 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

A hotel room with a large bed, two bedside lamps, a desk with a chair, a small bench, and a window with curtains.

Standard Room

9.2 out of 10
Wonderful
(19 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (High Floor)

A hotel room with a large bed, two bedside lamps, a desk with a chair, a small bench, and a window with curtains.

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(70 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a framed picture on the wall.

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(143 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, cribs (free)

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(20 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, cribs (free)

Suite, 1 Bedroom

7.6 out of 10
Good
(18 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Mobility)

A hotel room with a large bed, two bedside lamps, a desk with a chair, a small bench, and a window with curtains.

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a bedside table with a lamp, a framed picture on the wall, and a window with curtains.

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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Exterior

Holiday Inn Express & Suites Downtown Ottawa East by IHG

Lowertown
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 2,710 reviews
$101 nightly
The price is $121
Aug 23 - Aug 24
Total with taxes and fees
Holiday Inn Express & Suites Downtown Ottawa East by IHG

About the neighborhood

Ottawa

Located in Gloucester, Holiday Inn Ottawa East by IHG is within a few miles (5 km) of popular sights such as University of Ottawa and Children's Hospital of Eastern Ontario. This 3-star hotel has 261 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • St. Laurent Centre - 3 min walk - 0.2 miles
  • Cosmic Adventures - 18 min walk - 1.0 mile
  • Ottawa Conference & Event Centre - 2 min drive - 2.1 miles
  • Scotiabank Theatre Ottawa - 3 min drive - 3.2 miles
  • Laser Quest - 6 min drive - 1.8 miles

Getting around

  • St-Laurent Station - 5 min walk
  • Ottawa Station - 7 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪Tim Hortons - ‬12 min walk
  • ‪A&W - ‬6 min walk
  • ‪Accacia Fine Pastries & Desserts - ‬10 min walk
  • ‪Aladdin Bakery - ‬10 min walk
  • ‪McDonald's - ‬11 min walk

About this property

Holiday Inn Ottawa East by IHG

Guests of Holiday Inn Ottawa East by IHG have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Coffee makers, free newspapers, and free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pool
  • Breakfast included
  • Pet friendly
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The price is $116
Aug 9 - Aug 10
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Myra's Bar and Kitchen

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • 8,148 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 50 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 20 to 25 per person
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 5:30 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chimo
Chimo Hotel
Chimo Hotel Ottawa
Chimo Ottawa
Hotel Chimo
Holiday Inn Ottawa East Hotel
Holiday Inn Ottawa East

Frequently asked questions

Is free cancellation available at Holiday Inn Ottawa East by IHG?

Holiday Inn Ottawa East by IHG offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Ottawa East by IHG?

As of Jul 29, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Ottawa East by IHG on Aug 9, 2026 start from $128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Holiday Inn Ottawa East by IHG?

This hotel is situated in Gloucester within a short 4-minute walk of St. Laurent Centre and also 19 minutes on foot from Cosmic Adventures. You'll also find Byward Market Square and Parliament Hill within a short drive.

Is there parking available at Holiday Inn Ottawa East by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn Ottawa East by IHG include a casino?

No, Holiday Inn Ottawa East by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Ottawa East by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 5:30 AM and 11:00 PM.

Is Holiday Inn Ottawa East by IHG good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Holiday Inn Ottawa East by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Ottawa East by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Ottawa East by IHG serves buffet breakfast for a surcharge each morning at Myra's Bar and Kitchen.

Does Holiday Inn Ottawa East by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Ottawa East by IHG for a fee of CAD 50 per pet, per stay.

Does Holiday Inn Ottawa East by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Ottawa East by IHG?

The closest major airport to Holiday Inn Ottawa East by IHG is Ottawa International Airport (YOW), which is 10.9 mi away (20 minutes by car).

Are there rooms with balconies at Holiday Inn Ottawa East by IHG?

No, there aren't any guestrooms at Holiday Inn Ottawa East by IHG that offer a balcony.

Holiday Inn Ottawa East by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 743 out of 1389 reviews
Rating 8 - Good. 365 out of 1389 reviews
Rating 6 - Okay. 155 out of 1389 reviews
Rating 4 - Poor. 55 out of 1389 reviews
Rating 2 - Terrible. 71 out of 1389 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

SCOTT GORDON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and quiet.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Richard and Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jenish Jessen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jenish Jessen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and good service
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and cheerful staff!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location,
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a meeting in Ottawa. Free parking included.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean and modern. Fast elevators which is appreciated.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Liana Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, with free and easy parking. The staff were warm and helpful throughout my stay. A complimentary water bottle in the fridge would have been a nice touch. Overall, a pleasant experience.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Brian

Very clean. Rooms are quiet. Breakfast is excellent!!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service
It was just an overnight stay and served its purpose. Overall, would stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Serhii

Liked: Cleanliness, amenities, property conditions & facilities
Definitely recommend, very kind staff, delicious meals, i had very good rest
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Great room that was clean and spacious. Good location for airport travel and staff was friendly.
Stayed 1 night in Nov 2025
Verified

8/10 Good

André

Liked: Cleanliness, amenities
Breakfast and staff are great!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant/ bar. Free weights in the gym.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean property
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
Good clean stay with great staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu and service from the breakfast team is like finding a fresh oasis in a desert, after a near lifetime of misery and dread. 100% recommend that people change their vacation and travel plans, just to go here for the breakfast team. I laughed, I cried, I left satisfied.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Ashok K Patel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes bkfast was excellent. Bar facilities we did not utilize
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Surinder Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, clean, nice staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rob

Clean room complete with frig and microwave. The bathroom was stocked with Dove products, body wash, Shampoo ,,conditioner, hand soap and body lotion.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Leslie

Everyone was very friendly. There was a problem with my room and it was dealt with quickly and friendly. I’m definitely staying again :)
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh, amazing service.. we were 5 rooms together, my friend got a complementary breakfast for free with his room since couldnt apply the discount from caa… i didnt ,..
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
room was clean, staff were friendly, the in-house restaurant was convenient.
Stayed 3 nights in Nov 2025

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