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Holiday Inn Ottawa East

3.0 out of 5.0

Recent guest reviews

Great, clean room for business. Pricey buffet breakfast. Friendly staff. Close to a lot of restaurants, shopping and a quick drive to tourist attractions. Love the Kurig coffee maker in the room. Would definitely stay again.

Very good rooms, good size and excellent bathroom. Very comfortable bed with nice pillows. Standard breakfast, like every single Holiday Inn around the world. The location is a little bit far away from downtown, but taxis are always available at the hotel entrance. Very good free wifi.

Upon arrival at 8 a.m. I was greeted by Samira. What an outstanding employee. She was so helpful and did everything possible to help make our event a success. She was never far away if we needed anything. The catered lunch was excellent. I'll definitely recommend this hotel to others.

Recently in Ottawa with my daughters ringette team for a tournament, we stayed in room 505 which was very nice. The hotel booked all the team in one wing of the hotel which was great for the kids and adults to keep in contact and kids not wanting to run to other floors to visit their friends. The hotel was very close to the Richcraft Sportsplex Arena and directly across the street from the St. Laurent mall. All the rooms look very new and modern, beds were extremly comfortable, the only thing we could complain a little about was the air conditioning unit was loud when it first kicked in. The hotel staff were all friendly and accommodating especially the head waiter of the restaurant who went out of his way to accommodate the team. In the mall across teh street the Tim Horton's and Starbucks both opened early if you wanted a mornig coffee.

Pros: -Great location -Free Parking -Free Wifi Cons: -Bathtub is clogged all the time -Inconvenience of having no available fridge in the room. -There were items in the hallway that I find weird, like an empty suitcase and a broken Ironing board that was left until the next day. -no extra pillows in the room even when it was requested. -set up of room is horrible - We got 2 queen beds, the AC/Heating unit is almost beside the 2nd bed, which blows hot/cold air whoever is on that bed.

Nicely renovated and updated. Comfortable rooms and mattresses. Nice decor. Lots of parking. easy access to hwy 417 and St. Laurent Centre. Good location if you do like the crowds of downtown or Byward Market area. But only a 15 minute drive or taxi to the Hill and Market area. Reasonably priced. Reza's was a bit disappointing for breakfast but room service was quite surprisingly affordable. Will stay here again.

This was my first visit to Ottawa. Went to the Sens game, they won! Arrived late after the awesome game and victory. The Hotel front desk staff was very friendly and helpful. They upgraded my room, which was very much appreciated! The room was huge and the bed so comfortable.

As a frequent visitor to Ottawa I have stayed at numerous hotels. This one rates very high on the list. Superb staff, clean and well maintained. Across the street from a large mall and within easy driving distance to all the major sites. Being outside city centre their rates appear to be better as well. Highly recommended.

They offer a clean room for, nice staff, but why would you have to advise the desk the Bathtub drain is mostly plugged. Surely the cleaning staff would have noticed. But hopefully they will be proactive next week I like the holiday inn.

I enjoyed my stay at this hotel. Thanks to Paula Vezeau that fixed a reservation issues and that provided me a email link to point me in the right direction for the tulips festival. This hotel is 40 Minutes away from downtown Ottawa in OC transpo. I was happy.

1199 Joseph Cyr St Ottawa ON

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located within a 5-minute walk of St. Laurent Centre, Holiday Inn Ottawa East is within a few miles (5 km) of University of Ottawa. This 3-star hotel has a restaurant along with an indoor pool and free in-room WiFi. Also close to this Ottawa hotel are Rideau Canal and Canada Science and Technology Museum.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served each morning for a fee.


All air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.

Property features

At Holiday Inn Ottawa East, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 8 meeting rooms, a business center, and express check-in.

Room options

Standard Room

King 1 | Queen 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 3

Suite, Non Smoking

King 2 | Queen 2 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

43% of guests recommend this hotel

Total of 163 reviews