Executive Hotel Cosmopolitan Toronto4.0 out of 5.0
Recent guest reviews
We were visiting friends and doing a bit of sightseeing. We wanted a hotel that was conveniently located and offered basic comfort, and we got what we wanted.. Our room was actually a suite, with bedroom, bathroom, washer and dryer, a roomy sitting area and a kitchen with dishwasher, fridge, coffeemaker and microwave, We took advantage of our proximity to St. Lawrence Market to stock up with basics. There was also a huge Metro Market nearby. Only two, minor, negatives: there were no drawers in the bedroom for us to store our clothes, and there were no reading lights either in the bedroom or over the desk in the sitting area.
Love the apartment feel the suits have. Comfortable and spacious. The cleaning staff must have had an off day. Bathroom and kitchen were not cleaned well at all. The front desk offered to send someone, but it was 11pm didn't really feel like having our room cleaned that late.
Great last minute find, after having to cancel and move from another hotel that was not up to par. Especially during TIFF. When everything else was overpriced or booked. We had a great room and was pleasantly surprised to find a kitchen and washer/dryer. Would definitely stay again.
The hotel rooms need a bit of upgrading. Parking was very pricey. Building construction won't let you sleep past 6am. Otherwise, staff was very attentive and accommodating. Close to everything.
The location is very good location. Lots of restaurants nearby. St, Lawrence Market is a few blocks away. The room was large considering that it is in a big city. Staff was very friendly and helpful. Room was clean. The hotel is older but all things considered its a good value.
The hotel location was perfect for us. we were walking distance to many important attractions inluding the CN tower and the Roger's Center (where we saw a great game). we were also close to the lakeside which made it easy to walk to the ferries to the islands and the sightseeing bus tours which we used as alternate transportation throughout the city for three days. The staff at the hotel were friendly and went out of their way to help us whenever we needed it. The room had a complete kitchen and a washer/dryer. The only issue we had was with the internet, but it was resolved with a 10 minute phone call. Oh, and a wonderful spa, small, but adequate fitness center--but no pool. We would definitely stay there again.
Hotel was comfortable and clean. The hotel was located close to everything. Definitely will stay here again when in Toronto. Will also recommend
Room was nice and clean! View was not great. Staff was polite. Room ready when promised
The hotel was just ok. It had one double bed only and no wifi in the room but free at the lobby. Our view was of an alley way and windows were very dirty you could bearly see the outside thru them.
the front desk was very helpful. the location was perfect.
Great location with friendly front desk staff. Close to St. Lawrence Market, wonderful restaurants, the water front, Rogers Centre and public transportation. Highlights for us included visiting the islands, attending a Blue Jay's game on Canada Day and eating on the Danforth in Greektown while watching the World Cup. No need for a car. Toronto is a great walking city and public transportation is easy to navigate. Our suite at the Cosmopolitan was spacious but it was clear that cleanliness is not a top priority at this property. Dust on the glass shelves in the bathroom was so thick you could write your name in it! Lots of "dust bunnies" under free-standing shelves and furniture. This was noticed when we dropped a coin and it rolled under a shelf in the Kitchen area. It was so dirty we decided to leave the coin. One of the burners on the stove had hardened, food drippings that were there when we arrived and was never cleaned. We noticed a small stain on the bed sheets. It didn't bother us too much but made it easy for us to notice the sheets were never changed during our weeklong stay. Scatter rugs were worn and need to be cleaned or replaced, or at least vacuumed. Walls in the hallway are marked up and dirty - a fresh coat of paint would easily take care of this. With a good scrubbing and implementation of quality control, the Cosmopoloitan could be a choice hotel.
The staff was friendly and very helpful. Lobby was inviting and clean. The room was very clean and they had given us a room with the view of the CN tower. Location was great and most sites are walking distance. Would definitely recommend to anyone who is looking for a easy stay.
This hotel was great. Very clean, very comfortable and windows surrounding the bed. I only knocked off a bit for location because it was about a mile away from the conference center and is a bit of a walk. But that really only matters if you're staying for an event at the convention center and are travelling by foot.
The best aspect of this hotel is the location, right downtown with easy access to public transportation. Fast walking distance to restaurants, coffee, drug stores, ATMs, and the St. Lawrence Market. I did not try any of the amenities--didn't go to the bar or restaurant or try the spa either. So, no real cons. I thought it was a bit pricey, but you're paying for location I guess.
hotel staff was excellent with help and advise,including directions
I have been staying here since BuskerFest had its start in the Lawrence Market area along Front Street. The venue for the event has now chnaged but I still find the Cosmopolitan an ideal location around the corner from the King Street subway. Furnishings are beginning to show their age but the suites are very comfortable. The kitchenette and laundry facilities are extremely handy features; I do make use of them (Also, a Metro supermarket is a few blocks away). Staff are exceptionally responsive and always cheerful.
From the moment we pulled up, to the moment we departed, very little went according to plan. My wife and I were traveling with my son and a babysitter. We called the hotel the day before we left and inquired about upgrading from a lotus suite to a suite. The suite was going to have a separate bedroom and the sitting room would have a pull out queen/double couch for the babysitter and child. We agreed to pay a $110 upgrade fee and were told everything was all set. We arrive only to be told that the suites with pullout couches are all booked and our only option is to book an additional room at the hotel. The staff was friendly and tried to accommodate us but she was definitely overwhelmed and a long line of 10+ guests began building up behind us as she tried to help us out. The hotel has one worked at the front desk to accommodate the entire hotel! The hotel also had one valet (no self parking on site) and the same valet guy was only the porter who would take bags to your room. Again, a single valet/porter for the entire hotel. After trying to resolve our issue for almost 30 minutes, we relented and just paid $150/night for the additional hotel room rather than wasting any more of our time. We were in town for my mother's 65th birthday and we actually already had 3 rooms at the hotel. The additional room for the babysitter from the total number of rooms to 4. The room itself was satisfactory. 1 of the 4 rooms (2403) smelled like smoke/mold. Each room had faux hardwood floors, a kitchenette, 2 tvs, nice bathroom and comfortable bed. At checkout, we waited approximately 1 hour as the single front desk attendant and the single valet/porter serviced the large number of guests all checking out around the same time. A 1 hour wait is ridiculous at checkout.
Good value relative to other offerings around the area. Wish they had free wifi, but that seems hard to come by for hotels in Toronto. There's a Starbucks a block and half away, though.
Was greated at the desk by first and last name and was told they were upgrading my room. After opening the door, I felt at home. Nice setting, nice view and the ambiance and decor set the tone to a relaxing stay.
Spent 6 nights here as well as numerous nights on past trip. I have stayed in many downtown hotels. This is the best. Bianca who works the front desk always greets with a smile and is knowledgeable. Absolutely amazing hotel.