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Recent guest reviews

Interconnected to multiple areas by walkways.

Very nice

Paid extra to get a room with a water view, but was given a city view and wasn't refunded any money. Check in and check out staff was great. Rooms were clean. Bathroom could use some cosmetic touch ups, but was still nice.

Our room was very large. On the 2nd day of the stay we never received any type of service....bed not made, no new towels. Couldn't reach front desk.....called many times, no answer. Finally we tracked down a maid's cart and got our own clean towels. One main elevator not working....long wait for elevator.

Front desk was very helpful

Rooms are good but prices have a lot of hiden fees Be aware that parking can be $77, absolute robbery It is half of the cost of the room. Be very aware of this as it was not communicated to us until we got charged. Hotel manager was very disrespectful and didn't want to here about our complaint. After 30 minutes of discussions we ware finally able to reduce the costs dow to $25 with the help of parking manager. Please be aware of this.

Great hotel, awesome staff and service

Staff was helpful, check in and check out easy and fast.

Everything is fine just a careless mistake from the cleaning services caused some leftover in the fridge from previous customer

I found very disappointed that I had booked two rooms and was given two rooms on different floors when arrived.

On nous a alloue une chambre a cote des salles de machines, bruyant, vue completement obstrué par machine de ventilation, aucun menage fait, mauvaise experience

No nos respetaron la reservación que hicimos y el cuarto estaba en malas condiciones

6455 Fallsview Blvd Niagara Falls ON

Hotel highlights

  • Steps from Fallsview Casino
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Fallsview, Four Points by Sheraton Niagara Falls Fallsview is next to popular attractions like Fallsview Casino and OLG Stage at Fallsview Casino. This 404-room, 3.5-star hotel has 3 restaurants along with conveniences like an indoor pool and free in-room WiFi. Centrally located in Niagara Falls, the hotel is connected to a shopping center and also a short walk from Skylon Tower and Niagara Falls Convention Centre.


Dining

There are multiple options for onsite dining with 3 restaurants, including Ruth's Chris Steak House, which specializes in American cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with full breakfast, available for a fee from 7:00 AM to 1:00 PM.


Rooms

Guests can expect to find free WiFi and 42-inch flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with pillow menus and down comforters ensure a restful night. Coffee makers, safes, and phones are other standard amenities.


Property features

At Four Points by Sheraton Niagara Falls Fallsview, guests enjoy an indoor pool, a gym, and 2 spa tubs. RV, bus, and truck parking is available. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Room, 2 Queen Beds, Non Smoking, View

2 Queen Beds | Sleeps 5

Room, 1 King Bed, Jetted Tub, City View

1 King Bed | Sleeps 3

Guest reviews for Four Points by Sheraton Niagara Falls Fallsview

Everyone (9) Couples (2) Family (5)
4
Family

Interconnected to multiple areas by walkways.

By on Apr 11, 2023

Review comment responded on Apr 11, 2023

Thank you!

5
Friends

Very nice

By on Oct 30, 2022

Review comment responded on Nov 8, 2022

Thank you!

2
Family

Paid extra to get a room with a water view, but was given a city view and wasn't refunded any money. Check in and check out staff was great. Rooms were clean. Bathroom could use some cosmetic touch ups, but was still nice.

By on Sep 6, 2022

3
Partner Couples

Our room was very large. On the 2nd day of the stay we never received any type of service....bed not made, no new towels. Couldn't reach front desk.....called many times, no answer. Finally we tracked down a maid's cart and got our own clean towels. One main elevator not working....long wait for elevator.

By on Jul 28, 2022

5
Everyone

By on Jul 3, 2022

5
Everyone

By on Jul 1, 2022

5
Family with small children

Front desk was very helpful

By , from Toronto on Jun 16, 2022

2
Everyone

By on Jun 6, 2022

4
Everyone

By on May 31, 2022

3
Family with small children

Rooms are good but prices have a lot of hiden fees Be aware that parking can be $77, absolute robbery It is half of the cost of the room. Be very aware of this as it was not communicated to us until we got charged. Hotel manager was very disrespectful and didn't want to here about our complaint. After 30 minutes of discussions we ware finally able to reduce the costs dow to $25 with the help of parking manager. Please be aware of this.

By on Jan 7, 2022

Four Points by Sheraton Niagara Falls Fallsview

6455 Fallsview Blvd, Niagara Falls, ON L2G3V9
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