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Four Points by Sheraton Niagara Falls Fallsview

3.5 out of 5.0

Recent guest reviews

They let us check in hours early and they upgradedvour room and sent a free bottle of wine becuase it was our anniversary.

Very nice hotel, close to the Falls. Very comfortable beds. Pleasant stuff.

For parking, you pay $50/day for valet or $25/day for the lot across the street which already blows. When we checked in, they didn't have any available rooms for the room we booked. We booked a double queen bed for three people and were told they only have a single king bed room. One of us had to sleep on the pullout bed in the couch with a very thin mattress. The king mattress was fine but if we were sober it could've been worse, who knows. The room itself was fine, not great. There was no central light in the room just lamps. The lights by the door were very dim and the TV was so dim it was hard to watch. Instead of a dresser, there was just bins under the TV stand for clothes and belongings. There was no fridge as that would cost an extra $20/night or something. The ice machine was all the way on the other side of the hotel making keeping our drinks cool a hassle. It was not simply down the hallway, it was really on the other side of the hotel and it took at least 5 minutes to get there and get ice. The pool area seemed pretty gross. We only went once during our stay and felt really grimy after getting out. The exercise room seemed decent at first until me and my friend realized there was no cleaning products to clean off the machines or the exercise mats. That is really unsanitary in my opinion. Other than all these problems, the greatest one was after we checked out. Upon returning from vacation, me and my friends found that we had BED BUG BITES all over our legs a

It was wonderful! We ended up upgrading our room to a view of the falls side rather than the casino view. It was beautiful. I would definitely come back for another visit.

Great hotel and close to everything. Only complaint was the wait to check in. Small area and not enough people as well as slow process.

Lots of restaurant choices, tons of arcade games, great pool, near everything. Perfect for families.

great location; close to falls and attraction; clean room.

Location is within walking distance of both Falls and has an indoor walkway to the Fallsview Casino. Many quality restaurants nearby and easy access to various attractions. Hotel room was very clean and comfortable and staff was wonderfully pleasant and helpful.

Quick weekend stay and everything was wonderful. First time in Niagara and this hotel is on the edge so not an easy walk most places, but that is the only negative I had.

Nice hotel and conveniently located. Forge falls are just a short walk and the casino is right across the street. Only complaint is that a storage or maintenance room was right next to our so the whole night we heard that door being slammed shut. So needless to say we couldn't get a good nights sleep the two nights we stayed their.

I would like to find out whether this is acceptable stay or not. I stayed one night, technically for 10 hours at the four points by sheraton Niagara Falls fallsview hotel. I booked the room through Orbitz and paid $240 for the stay including service fee and tax. I checked in with my friend at 1 am on 9/5. I waited couple minutes to meet the front desk agent for the check out because there was no one but valet parking staffs outside of the hotel. I understood because it was too late in the night. Even thought the carpet was damp and room temperature was cold, but it was okay, because we didn't pay for the 5 star quality hotel anyways. The problem started at 3am that I received phone call from the front desk that they think air ionizer had not been removed from the room, so they need to take out the ionizer from the room at that time. I drove 8 hours and slept only for an hour and woke up by the call. so I told him that there is no ionizer in the room. And 5 minutes later, there was a guy who knocked on our door who came to pick up the ionizer and I told him there is no ionizer in the room. I tried to talk to the manager on duty and she said that is for my good. From that time, I was thinking how could they have checked me in for the room that's not been inspected yet. Ionizer should be easy to be recognized. And 9 am, there were housekeeper who knocked on our door again, and in a second she opened the room with her key. The hotel ruined my short trip from the start.

Rooms were nice and the bed is so comfortable. The connection to the casino and restaurant choices are great. We've stayed her several times and will stay again!

Gave us a gift certificate for near by steakhouse for our anniversary. Room was quiet.

Very friendly located close to atracciones. Great service

The hotel was well appointed, walking distance to all of the things we wanted to see. Hotel room was spacious. No fridge or microwave but really comfortable beds. Parking across the street for additional fee and IHOP and Starbucks in hotel.

Staff was very helpful. Great location with easy access.

Great location pretty much at the center of it all. Either a quick cab ride or nice walk to everything. We love staying here whether it's just us for some adult time or with the kids. Can't beat this place.

Love the Hotel. clean, comfortable and no smell. they provided free internet access. the hotel has access to many restaurants and situated very close to the fall. only two complaints is that parking is not free (but offer the best rate compared to other hotels) and if they had better showers. i didn't order the falls view so can't comment on the falls view.

Great except there was no mini fridge or microwave

Good location, nice staff, clean place with comfortable beds. Close to the casino. Be prepared (flat shoes) to climb the hill after the sight-seen, since is a short walk from the main street to the hotel.

6455 Fallsview Blvd Niagara Falls ON

Hotel highlights

  • Walking distance to Horseshoe Falls and Skylon Tower
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Casino

Four Points by Sheraton Niagara Falls Fallsview places you within a 15-minute stroll of popular sights such as Horseshoe Falls and Skylon Tower. This 404-room, 3.5-star hotel welcomes guests with 3 restaurants, a casino, and an indoor pool. American Falls and Bridal Veil Falls are also near this Niagara Falls hotel.


Dining

There are multiple options for onsite dining with 3 restaurants, including Ruth's Chris Steak House, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Full breakfast is offered for a fee each morning from 7 AM to noon.


Rooms

The 404 rooms are air-conditioned and have an array of amenities, including coffee makers, free newspapers, and free bottled water. Guests can expect to find free WiFi and 42-inch flat-screen TVs with satellite channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.


Property features

Guests of Four Points by Sheraton Niagara Falls Fallsview enjoy a casino, a nightclub, and an indoor pool. Valet parking is offered for CAD 35.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a fitness center, 2 spa tubs, and free WiFi in public areas.

Room options

Room, 1 King Bed, City View

King 1 | Sleeps 3

Room, 1 King Bed (Falls View)

King 1 | Sleeps 3

Room, 1 King Bed, Jetted Tub, City View

King 1 | Sleeps 3

Room, 2 Queen Beds, City View

Queen 2 | Sleeps 5

Guest reviews for Four Points by Sheraton Niagara Falls Fallsview

Everyone (19) Couples (112) Business (4) Family (35) Friends (17) Other (4)
5

can't wait to go back

Everyone

They let us check in hours early and they upgradedvour room and sent a free bottle of wine becuase it was our anniversary.

By , from Boston MA on Jun 2, 2017

5

nice hotel

Everyone

Very nice hotel, close to the Falls. Very comfortable beds. Pleasant stuff.

By , from Columbia Station, Ohio on May 1, 2017

Review comment responded on May 3, 2017

Thank you for choosing to stay with us! Have a great day :)

1

nothing is free and bed bugs

Everyone

For parking, you pay $50/day for valet or $25/day for the lot across the street which already blows. When we checked in, they didn't have any available rooms for the room we booked. We booked a double queen bed for three people and were told they only have a single king bed room. One of us had to sleep on the pullout bed in the couch with a very thin mattress. The king mattress was fine but if we were sober it could've been worse, who knows. The room itself was fine, not great. There was no central light in the room just lamps. The lights by the door were very dim and the TV was so dim it was hard to watch. Instead of a dresser, there was just bins under the TV stand for clothes and belongings. There was no fridge as that would cost an extra $20/night or something. The ice machine was all the way on the other side of the hotel making keeping our drinks cool a hassle. It was not simply down the hallway, it was really on the other side of the hotel and it took at least 5 minutes to get there and get ice. The pool area seemed pretty gross. We only went once during our stay and felt really grimy after getting out. The exercise room seemed decent at first until me and my friend realized there was no cleaning products to clean off the machines or the exercise mats. That is really unsanitary in my opinion. Other than all these problems, the greatest one was after we checked out. Upon returning from vacation, me and my friends found that we had BED BUG BITES all over our legs a

By , from Niagara Falls, ON on Mar 23, 2017

5

beautiful hotel overlooking the falls

Everyone

It was wonderful! We ended up upgrading our room to a view of the falls side rather than the casino view. It was beautiful. I would definitely come back for another visit.

By , from Michigan on Dec 14, 2016

4

check in was way too long of a wait.

Everyone

Great hotel and close to everything. Only complaint was the wait to check in. Small area and not enough people as well as slow process.

By , from Pittsburgh on Dec 6, 2016

5

great for families

Everyone

Lots of restaurant choices, tons of arcade games, great pool, near everything. Perfect for families.

By on Nov 27, 2016

4

good choice

Everyone

great location; close to falls and attraction; clean room.

By , from TX on Nov 21, 2016

5

very convenient

Everyone

Location is within walking distance of both Falls and has an indoor walkway to the Fallsview Casino. Many quality restaurants nearby and easy access to various attractions. Hotel room was very clean and comfortable and staff was wonderfully pleasant and helpful.

By , from Utica NY on Oct 13, 2016

5

excellent hotel

Everyone

Quick weekend stay and everything was wonderful. First time in Niagara and this hotel is on the edge so not an easy walk most places, but that is the only negative I had.

By on Oct 10, 2016

3

nice hotel close to the falls

Everyone

Nice hotel and conveniently located. Forge falls are just a short walk and the casino is right across the street. Only complaint is that a storage or maintenance room was right next to our so the whole night we heard that door being slammed shut. So needless to say we couldn't get a good nights sleep the two nights we stayed their.

By on Sep 21, 2016