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Novotel Toronto North York

3.5 star property
Pet-friendly hotel with an indoor pool connected to a shopping center in Toronto

Choose dates to view prices

Photo gallery for Novotel Toronto North York

Exterior
Breakfast area
Premium bedding, down comforters, in-room safe, desk
Executive Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, desk
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Pet friendly

Explore the area

View in a map
3 Park Home Avenue, Toronto, ON, M2N6L3
  • Place, North York City Centre
    ‪1 min walk‬
  • Place, Mel Lastman Square
    ‪5 min walk‬
  • Place, Toronto Centre for the Arts
    ‪5 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪17 min drive‬

Room options

View all photos for Executive Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(31 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed

8.2 out of 10
Very good
(34 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, desk

Executive Room, 2 Double Beds

8.0 out of 10
Very good
(72 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (High Floor)

Superior Room, 1 King Bed (High Floor) | Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(138 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Balcony

Room, Balcony | Premium bedding, down comforters, in-room safe, desk

Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Toronto

Located in North York, Novotel Toronto North York is within a 10-minute drive of popular attractions such as Yorkdale Shopping Centre and Paramount Ice Complex. This 260-room, 3.5-star hotel has a restaurant, an indoor pool, and a 24-hour gym. It's connected to a shopping center in central Toronto, and a short drive from North York City Centre and Bayview Village Shopping Centre.

What's nearby

  • North York City Centre - 1 min walk - 0.0 miles
  • Mel Lastman Square - 5 min walk - 0.3 miles
  • Toronto Centre for the Arts - 5 min walk - 0.3 miles
  • Mitchell Field Arena - 10 min walk - 0.6 miles
  • Bayview Village Shopping Centre - 7 min drive - 2.3 miles

Getting around

  • North York Centre Station - 2 min walk
  • Oriole Station - 7 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 39 min drive

Restaurants

  • ‪Aroma Espresso Bar - ‬2 min walk
  • ‪Second Cup Café - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Petit Potato 大有名糖 - ‬3 min walk
  • ‪Wendy's - ‬3 min walk

About this property

Novotel Toronto North York

Pet-friendly hotel with an indoor pool connected to a shopping center in Toronto
Guests staying at Novotel Toronto North York enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for CAD 21.00 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a library.
Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and phones are also available. Housekeeping is available once per stay.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 21 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Trio

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6,500 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 19 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 84.75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 15 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 21.00 per day (in/out privileges)
  • Pet fee: CAD 84.75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Toronto North York
Novotel Toronto North York
Toronto North York Novotel
Accor North York
North York Novotel
Novotel North York
Novotel Toronto North York Hotel North York
Novotel Toronto North York Hotel
Novotel Toronto York Toronto
Novotel Toronto North York Hotel
Novotel Toronto North York Toronto
Novotel Toronto North York Hotel Toronto

Frequently asked questions

Is free cancellation available at Novotel Toronto North York?

Novotel Toronto North York provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Novotel Toronto North York?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Novotel Toronto North York on Dec 19, 2025 start from $140.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Novotel Toronto North York?

This hotel is situated in North York, just steps from North York City Centre. You'll also find Yorkdale Shopping Centre and Downsview Park within a short drive.

Is there parking available at Novotel Toronto North York?

Yes, parking is offered for CAD 21.00 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Novotel Toronto North York have a casino at the property?

No, Novotel Toronto North York doesn't have a casino.

Will I find an indoor pool at Novotel Toronto North York?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Novotel Toronto North York?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Novotel Toronto North York have a hot tub?

No, there isn't a spa tub at this hotel.

Does Novotel Toronto North York have a restaurant with a breakfast menu?

Yes, Novotel Toronto North York serves breakfast for a surcharge at Trio.

Will Novotel Toronto North York allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Novotel Toronto North York for a fee of CAD 84.75 per accommodation, per stay.

Are there connecting rooms at Novotel Toronto North York?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Novotel Toronto North York?

The closest major airport to Novotel Toronto North York is Billy Bishop Toronto City Airport (YTZ), which is 17.4 mi away (39 minutes by car). Another top airport is Toronto Pearson Intl. Airport (YYZ), which is located 13.5 mi away (23-minute drive).

Are there rooms with balconies that I can book at Novotel Toronto North York?

No, there aren't any guestrooms with balconies at Novotel Toronto North York.

Does Novotel Toronto North York have a wedding venue on site?

Take advantage of the wedding venue at Novotel Toronto North York if you plan to say "I do" during your trip.

Novotel Toronto North York Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 568 out of 1260 reviews
Rating 8 - Good. 350 out of 1260 reviews
Rating 6 - Okay. 194 out of 1260 reviews
Rating 4 - Poor. 86 out of 1260 reviews
Rating 2 - Terrible. 62 out of 1260 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Food selection was inadequate! No food available in afternoon. Dinner choices very limited. Breakfast disappointing. Oatmeal was sweet, cold cereals were sweet and had to ask for whole milk. No bellhops, no or inadequate instructions on how to use the telephone. Couldn't find instructions. Front desk helpful and fresh fruit and small waffles at breakfast good
Stayed 3 nights in Aug 2025

4/10 Poor

Isaiah

Stayed 2 nights in Jul 2025

10/10 Excellent

Adam

Stayed 2 nights in Aug 2025

2/10 Terrible

Josseph

Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Sally

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenience to the subway, and the room was very nice. While I realize there was an unusual heat wave in Toronto at the time, the air conditioner never really cooled or dehumidified the room. Also, the shower needs to have a mat or some kind of texture on the bottom and a grab bar. I nearly fell one day.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jillian

Stayed 1 night in Aug 2025

8/10 Good

Adina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but room is too small
Stayed 1 night in Aug 2025

10/10 Excellent

Hiro

Business traveler
Liked: Cleanliness
Internet access was limited.
Stayed 3 nights in Aug 2025

10/10 Excellent

Graeme

Stayed 3 nights in Jul 2025

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, staff & service
air conditioner was not putting out cold air. to be fair it was on the 19th floor and a hot day but it was very hot in the room. otherwise it was fine.
Stayed 1 night in Aug 2025

8/10 Good

Jami

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room smelled , not enough towels for the three ppl I booked for the room. Shower was dirty on the wall tiles.
Stayed 1 night in Aug 2025

10/10 Excellent

Sara, San Francisco

Stayed 4 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was a good location right above the train the station. We booked a King bed but the bathroom was a bit wierdly situated with no secure bathroom doors. We wanted to be able to warm up our food but they had no microwave and could not provide us with plates either. Other than the above it was a decent stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
I would have given my stay a 5 star but I found it odd that there was no vent in the bathroom so it made the place feel damp, which kind of explained the musty smell when you walk in.
Stayed 1 night in Aug 2025

6/10 Okay

Haune

Liked: Staff & service
It was overall decent
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Tout était parfait en plus la proximité du métro pour nos déplacements
Stayed 4 nights in Jul 2025

10/10 Excellent

Stephen

All good
Stayed 1 night in Aug 2025

2/10 Terrible

Daniele, Speedway

Disliked: Staff & service
I was a guest of the Novotel Center and I made an extension of my stay by mistake at the Novotel North York. They didn't want to give me a refund even if i called 5 minutes later the booking and I was in the partner Novotel in downton Toronto. Very bad experience, it's no the way hot to treat a client the comes every year in the same hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Casey

Traveled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Good location
Stayed 3 nights in Aug 2025

10/10 Excellent

Kasra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2025

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