There is no where to pull in an unload car. The cold weather and having to Carry everything from the parking lot was unpleasant. Expensive to park as well. The room could have been cleaner. Bathroom walls, shower and floor were marginally wiped down.
Clean and cozy with a modern look but the parking was very pricey
Staff was great, shuttle driver was awesome. Highly recommend
Honestly? I love this hotel. I'm not a fan of chains, in general, and I typically prefer AirBnBs and/or boutique hotels. However, we stayed here to accommodate a short overnight layover in Toronto, and I fell in love. I have now stayed twice with a plan to stay every time we fly through Toronto. There is an airport shuttle, the breakfast is wonderful, the staff is gracious. My complaints are few: the shuttle runs slow and infrequently. If you are standing in the cold outside the airport, you will see other hotel shuttles pass by three times or so before the Embassy Suites arrives. That was our experience both times. Once you get there though, the rooms are spacious with plenty of room to work and relax. My most recent stay was a writing retreat I booked for myself to get a little bit of work done. I recommend!
Receptionist Cavel was outstanding and the success of the trip was because of her help and kindness. Thanks
Spacious rooms , comfortable all around to include bedding,bathroom & dining experience.
The place was clean and comfortable. They assisted mt every need and it was an overall great experience.
Did not like the $27 parking fee for just an over night stay.
Clean and bright surroundings Close to airport Although non smoking, it smelled in the hallway and in my sister's room. They have to spray before occupying.
On our recent stay at Embassy Suites by Hilton Toronto Airport was very unusual or disappointing. We have stayed at several Embassy Suites in different cities and countries and I assumed like other Embassy Suites Hotels, it would have an indoor pool or an outdoor pool. "NO POOL". Although it is good that a Shuttle Bus is available to and from the airport, the shuttle service is very limited "only to and from the airport" Of course we rented a vehicle once we got there and be prepared to pay for parking at the hotel which is (pricey) unless you are rich. Note: One day the power went out during breakfast, but it only stayed off for maybe an hour! So if you wanted a cooked to order breakfast on that particular day, it did not happen, because the chefs could not cook with the electricity! Lesson learned for us, don't assume that all Embassy Suites will have a pool. Sandra I.
Some body hit my car in parking structure and facility doesn’t look like gave enough camera . Hopefully police can catch the guy after my claim
The ambiance was very welcoming as well as the staff and the environment was clean. The staff was very friendly. I love the location and the fact that I could take the shuttle to the airport and then take the train to down town. And the breakfast was great with freshly baked goods.
The staff and management were great. Breakfast was very good, very clean rooms, really liked the separate bedroom.
A pleasant stay with good airport access. Will definitely use again if in Toronto overnight.
One of the best hotels I’ve stayed in. I will definitely book another stay here.
Located in Etobicoke within a mile (2 km) of Toronto Congress Centre, Embassy Suites by Hilton Toronto Airport is within a few miles (5 km) of other popular sights such as The International Centre. This 255-room, 3.5-star hotel has free breakfast along with conveniences like a 24-hour fitness center and free in-room WiFi.
Free buffet breakfast is offered each morning. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.
All 255 accommodations afford space to spread out with dining areas and sitting areas. Guests can expect to find free WiFi and wired Internet, along with 40-inch LCD TVs. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with down comforters ensure a restful night. Other standard amenities include microwaves, refrigerators, and minibars.
Renovated in 2018, Embassy Suites by Hilton Toronto Airport offers a 24-hour fitness center, free WiFi in public areas, and conference space. If you drive, self parking is CAD 28.00 per night, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-out.
There is no where to pull in an unload car. The cold weather and having to Carry everything from the parking lot was unpleasant. Expensive to park as well. The room could have been cleaner. Bathroom walls, shower and floor were marginally wiped down.
Thank you for taking a moment to share your experience. I am happy to hear you found stay to your liking, however, I noticed there are areas we can improve. We really appreciate your input and would take it under consideration so each and every guest coming to our hotel would have a greater experience.
Clean and cozy with a modern look but the parking was very pricey
Thank you for taking the time to share your experience about your recent stay at our hotel. I am happy to hear that you enjoyed your stay. We look forward to welcoming you to the hotel soon.
Staff was great, shuttle driver was awesome. Highly recommend
Thank you for taking the time to share your experience about your recent stay at our hotel. I am happy to hear that you enjoyed your stay. We look forward to welcoming you to the hotel soon.
Honestly? I love this hotel. I'm not a fan of chains, in general, and I typically prefer AirBnBs and/or boutique hotels. However, we stayed here to accommodate a short overnight layover in Toronto, and I fell in love. I have now stayed twice with a plan to stay every time we fly through Toronto. There is an airport shuttle, the breakfast is wonderful, the staff is gracious. My complaints are few: the shuttle runs slow and infrequently. If you are standing in the cold outside the airport, you will see other hotel shuttles pass by three times or so before the Embassy Suites arrives. That was our experience both times. Once you get there though, the rooms are spacious with plenty of room to work and relax. My most recent stay was a writing retreat I booked for myself to get a little bit of work done. I recommend!
Thank you for taking the time to share your experience about your recent stay at our hotel. I am happy to hear that you enjoyed your stay. We look forward to welcoming you to the hotel soon.
Thank you for taking the time to share your experience about your recent stay at our hotel. I am happy to hear that you enjoyed your stay. We look forward to welcoming you to the hotel soon.
Receptionist Cavel was outstanding and the success of the trip was because of her help and kindness. Thanks
Thank you for taking the time to share your experience about your recent stay at our hotel. I am happy to hear that you enjoyed your stay. We look forward to welcoming you to the hotel soon.
Spacious rooms , comfortable all around to include bedding,bathroom & dining experience.
Thank you for taking the time to share your experience about your recent stay at our hotel. I am happy to hear that you enjoyed your stay. We look forward to welcoming you to the hotel soon.
The place was clean and comfortable. They assisted mt every need and it was an overall great experience.
Thank you for taking the time to share your experience about your recent stay at our hotel. I am happy to hear that you enjoyed your stay. We look forward to welcoming you to the hotel soon.
Did not like the $27 parking fee for just an over night stay.
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Expedia member, you are among our most valued guests. I do apologize the parking charge was not a part of your expectation, however, all the airport hotels in the area do charge for parking and it also is visible on our website. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.
Thank you for taking a moment to share your experience. Look forward to welcoming you back to our hotel in the not too distant future.