Isabella Hotel and Suites

2.0 star property
Hotel with free breakfast, near CF Toronto Eaton Centre

Choose dates to view prices

Photo gallery for Isabella Hotel and Suites

Outdoor dining
Sports bar
Lobby
Property entrance
Deluxe Room, 1 Queen Bed | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
556 Sherbourne St, Toronto, ON, M4X1L3
  • CF Toronto Eaton Centre
    ‪3 min drive‬
  • University of Toronto - St. George Campus
    ‪3 min drive‬
  • CN Tower
    ‪5 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪26 min drive‬

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Room options

Deluxe Room, 2 Queen Beds

  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Suite, 1 Queen Bed

  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Double Room

  • 112 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Queen Bed

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen Suite with Sofabed 

  • 248 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Toronto

Located in Downtown Toronto within a mile (2 km) of Royal Ontario Museum, Isabella Hotel and Suites is within 2 miles (3 km) of other popular sights such as CF Toronto Eaton Centre. This hotel has 38 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • CF Toronto Eaton Centre - 3 min drive - 1.1 miles
  • University of Toronto - St. George Campus - 3 min drive - 1.4 miles
  • Scotiabank Arena - 5 min drive - 2.0 miles
  • CN Tower - 5 min drive - 2.0 miles
  • Rogers Centre - 5 min drive - 2.0 miles

Getting around

  • Sherbourne Station - 3 min walk
  • Exhibition Station - 10 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 42 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪The Keg Steakhouse & Bar - ‬7 min walk
  • ‪Mr Jerk - ‬6 min walk

About this property

Isabella Hotel and Suites

Hotel with free breakfast, near CF Toronto Eaton Centre
At Isabella Hotel and Suites, guests have access to free WiFi in public areas, coffee in a common area, and free newspapers. There's free parking and limo/town car service. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include laundry facilities and a TV in a common area.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also standard.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 10.00 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Hotel Isabella
Isabella Hotel
Isabella Hotel Toronto
Isabella Toronto
Isabella And Suites Toronto
Isabella Hotel and Suites Hotel
Isabella Hotel and Suites Toronto
Isabella Hotel and Suites Hotel Toronto

Frequently asked questions

Is free cancellation available at Isabella Hotel and Suites?

Isabella Hotel and Suites provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do near Isabella Hotel and Suites?

This hotel is situated in Downtown Toronto within a short 11-minute walk of Downtown Yonge. You'll also find CF Toronto Eaton Centre and Scotiabank Arena within a short drive.

Is parking available on site at Isabella Hotel and Suites?

Yes, self parking is offered for free at the hotel.

Does Isabella Hotel and Suites feature a casino on the premises?

No, Isabella Hotel and Suites doesn't have a casino.

Will I find an indoor pool at Isabella Hotel and Suites?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Isabella Hotel and Suites?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Does Isabella Hotel and Suites have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Isabella Hotel and Suites have a restaurant with a breakfast menu?

Yes, Isabella Hotel and Suites serves free continental breakfast each morning from its restaurant.

Will Isabella Hotel and Suites allow pets to stay free of charge?

No, pets aren't allowed at Isabella Hotel and Suites.

Are there connecting rooms at Isabella Hotel and Suites?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Isabella Hotel and Suites?

The closest major airport to Isabella Hotel and Suites is Billy Bishop Toronto City Airport (YTZ), which is 7.8 mi away (24 minutes by car). Another top airport is Toronto Pearson Intl. Airport (YYZ), which is located 22.6 mi away (42-minute drive).

Can I book a room with a balcony at Isabella Hotel and Suites?

No, there aren't any guestrooms with balconies at Isabella Hotel and Suites.

Isabella Hotel and Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 122 out of 997 reviews
Rating 8 - Good. 341 out of 997 reviews
Rating 6 - Okay. 296 out of 997 reviews
Rating 4 - Poor. 142 out of 997 reviews
Rating 2 - Terrible. 96 out of 997 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean shower and linens clean nice quiet room very comfortable bed hotel staff nice friendly will definitely stay again 👍 i stayed four nights so comfortable and peaceful.
Stayed 3 nights in Jan 2021

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The I had was incredibly small and the door didn't lock. I was moved to the room below that was about the same size. The bed sheets had spots/stains on them in both rooms. The bathroom, although small, seemed to be the nicest part of the room but it wasn't super great. The windows in my room were cracked. The furniture is old and no well taken care of. The thermostat didn't work. The elevator is dated and very sketchy, also only holds about 1 persons - maybe 2 if you squeezed but wouldn't recommend. I have stayed in a lot of other places that were about the same price as this that were in better condition. Very disappointed. I only booked here as it was walking distance to my appointment the next day. Will not book again.
Stayed 1 night in Nov 2020

4/10 Poor

Brenda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not impressed

Our front desk staff was very helpful and tried to accomodate, but our sofa bed had sheets that had not been changed, there were crumbs and hair, the bathroom door couldn't close all the way, the TV didn't work, the table legs were broken, we had to prop them up with pillow cases so it wouldn't wobble, the windows were not operating, and it's old, so the noise from outside was intense, felt like all the windows were open 100% of the time!
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2020

6/10 Okay

Aj, Vancouver

Business traveler
Liked: Cleanliness, amenities
Nice and clean place . Little small room But overall good.
Stayed 1 night in Sep 2020

2/10 Terrible

Alfonso de Jesus

Disliked: Staff & service, property conditions & facilities, room comfort

terrible service, terrible attention.

I had problems with the service, since the tv did not have cable service as indicated here, the tv remote control did not work, only in a tv channel, completely bored, we spoke to reception and they went to check and they said that we were right what something was wrong that they were going to change rooms but they did not, and after all I am still waiting for the refund of the $ 100 CAD that they request as a guarantee, I honestly do not recommend this place, invest $ 10 or $ 20 more but go to a place that really be comfortable and treat them well.
Stayed 1 night in Sep 2020

4/10 Poor

Pablo, Montreal

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Service is friendly, place is clean, Bed is comfortable but cor The same Price Of Holiday inn...!?
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Good: Great rainfall shower. Unsatisfactory: Dresser missing drawer. Small cramped room. But biggest negative was staff locking doors with bicycle chains after midnight which I wouldn’t doubt break health and safety codes because staff intervention is required in case of emergency.
Stayed 1 night in May 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Heather

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2020

8/10 Good

Chloe, Montreal

Liked: Cleanliness, staff & service
Clean small but cozy very friendly staff. Well located if you're from out of town - easy to get to and lots of public transport available within walking distance.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

8/10 Good

Anasse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2019

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, comfortable stay

Return visitor here. Friendly property, comfortable, convenient to subway. The immediate area is in transition, and a bit at the edge of things with a lot of construction. Although typical of much of Toronto. I felt safe. Comfortable bed, shower is small. Carpetless floor made the room feel somewhat barren. Modest breakfast- some unsweetened yogurt would have been nice. Generally clean public spaces, friendly staff
Stayed 2 nights in Jan 2020

4/10 Poor

Fana G.

It looks nicer in the pictures

It just wasn’t for me.
Stayed 1 night in Dec 2019

10/10 Excellent

Jessy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, it’s located across the street from a coffee shop and grocery store. Quick Uber or taxi to Union Station. Exactly what I needed for two nights.
Stayed 2 nights in Jan 2020

4/10 Poor

Mark, Markham

Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting bathroom, black mould throughout the shower area, soap film all over the soap dish in the shower, elevator was disgusting, low batteries on the TV remote, I had to unplug the TV. See for yourself, Room 302
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unhappy Customer

I booked the room through this app, expecting a decent place to stay for the night. I arrive quite late as well which i’m is why we were trying to lay down. Upon payment, we were never told about any refund policy or anything when we got our room key. Immediately when we walked in the room we were uncomfortable. The sheets were dirty, pillows were missing, the whole place seemed dusty and dirty, and when we let the front desk know, he mentioned that he doesn’t see how it could be that way if it was one of their nicer more newer rooms. He then blamed house keeping, and I was still not offered any money back. We were forced to find another place to stay extremely late at night and I am extremely unhappy with my experience. I need a refund especially because we didn’t spend more than 2 minutes in the room because of how uncomfortable we were. At the price I paid, the room should not have been that disgusting.
Stayed 1 night in Jan 2020

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable and clean
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020