Staff, location, restaurant, room all top notch! Special shout to the concierge team and the bar and restaurant waiting staff.
Great High Rise Views, spacious contemporary rooms with a high end design. Unfortunately to Front Desk staff were repeatedly difficult to work with when asking for clear directions of the hotel, the connected convention center, and around town.
Excellent location and room views Quite and relaxing Need a fridge in the room not a minibar
Room was not entirely cleaned. Found many trash along the bed side.
The location was excellent, the staff was top knotch, the food was yummy, and overall our stay was very pleasant.
It was a beautiful property in the heart of the entertainment district.We were able to walk everywhere. The concierge was fabulous.
The swimming pool was great, other things were fine except that room service was very slow and the internet was lousy, they told they had premium internet service for $20 / day that did not work
View of the CN tower was very cool! 24/7 room service also very awesome!
The bar was very convenient for business connections. The location and proximity of the train station was also very convenient. Food and beverage prices were very high.
What a great hotel. The staff is very professional. The hotel is clean. The restaurant in the lobby is amazing (Azure). This is my go to place in Toronto.
The location was excellent, the pool was closed. That was not disclosed on the MOBIiL orbitz site which we booked on. Not the Intercontinental’s fault, orbitz’s...had access to the Fairmont’s pool. Spoke with Orbitz customer service, they were looking into it and said they’d call back, they never did.
liked the location, onsite parking, pool and amenitites. Did not like having to share fridge space in mini bar.
The hotel is clean and the staff is helpful. It is literally a minute away from the CN Tower and the Aquarium. It is walking distance to other sites such as the Union train station, the Eaton Center and the downtown core. The location is definitely a great plus.
Close to Union Station (ready access to UP Express from airport and to the subway to visit family)
Located in Toronto Entertainment District, InterContinental Toronto Centre is adjacent to Roy Thomson Hall and within a 10-minute walk of other popular attractions like Ripley's Aquarium of Canada. This 584-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and a 24-hour fitness center.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 6 AM to 11 AM.
The 584 rooms are soundproofed and have an array of amenities, including iPod docks, minibars, and coffee makers. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, laptop-compatible safes, and phones are also available.
Guests of InterContinental Toronto Centre enjoy a full-service spa, an indoor pool, and a health club. Self parking is offered for CAD 32.00 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.
Staff, location, restaurant, room all top notch! Special shout to the concierge team and the bar and restaurant waiting staff.
Nadine, thank you so much for sharing your feedback with us about your recent stay. We are so delighted to read your enjoyment of the location of the hotel as well as the great service you received from our team during your stay. We hope to have the privilege of welcoming you back to the hotel again soon.
Great High Rise Views, spacious contemporary rooms with a high end design. Unfortunately to Front Desk staff were repeatedly difficult to work with when asking for clear directions of the hotel, the connected convention center, and around town.
We appreciate the time you have taken to provide your review about your recent stay with us. We are so thrilled to read your positive comments about the great views from your spacious suite.We are, however, saddened to read your feedback about the poor service you received from our team. This is certainly not the service behaviours we are known to provide to our guests. We do hope that this experience will not deter you from choosing to speak with us again in the future.
Excellent location and room views Quite and relaxing Need a fridge in the room not a minibar
Rich, thank you for sharing some feedback about your recent stay. We are so thrilled to read your positive comments about the location of the hotel within the city as well as the quiet and relaxing accommodations you enjoyed. We do apologize that the mini bar was not adequate for your stay but can inform you that we do have additional mini fridges available for guests if needed with a monetary deposit. We do hope that we will have the privilege of welcoming you back to the hotel again in the future.
Thank you so much for taking the time to rate your experience with us. We are so thrilled to see a perfect 5/5 rating for your stay and we hope to have the opportunity to welcome you back to the InterContinental Toronto Centre during your next trip to the city.
Room was not entirely cleaned. Found many trash along the bed side.
Thank you Karen for sharing your feedback with us about your recent stay. Although we are thrilled to see your rating of 4/5, we are saddened to read about the poor cleanliness of your room. We hope that this experience will not deter you from choosing to stay with us again in the future.
Hello, Thank you for taking the time to share your rating of your stay with us at the InterContinental Toronto Centre. We appreciate any and all feedback to help us better assist our guests for the future stays they may share with us. We hope we can welcome you back in the future to turn your 3/5 stay into 5/5 stay; as your truly deserve!
The location was excellent, the staff was top knotch, the food was yummy, and overall our stay was very pleasant.
Hello, Thank you for taking the time to share your experience from your stay with us at the InterContinental Toronto Centre. We are so pleased that you had a lovely stay at our hotel. Our staff work very hard to ensure that every guest leaves happy and that means from the moment you walk in, until the moment you leave us we will strive for perfection. We hope we can welcome you back in the future to provide another lovely stay!
It was a beautiful property in the heart of the entertainment district.We were able to walk everywhere. The concierge was fabulous.
Thank you very much for sharing your feedback about your recent stay. We are so thrilled to read your positive comments about the location of the hotel with close proximity to many local attractions as well as the wonderful service you received from our Concierge team. We hope to have the privilege of welcoming you back again soon.
The swimming pool was great, other things were fine except that room service was very slow and the internet was lousy, they told they had premium internet service for $20 / day that did not work
Thank you for taking the time to share your feedback from your recent stay at the hotel. We were saddened to read of your experience, and would like to extend our sincere apologies for the areas where we fell short. I assure you that this is not typical of our service standards at the hotel and to also inform you that we have recently upgraded our internet service at the hotel. We truly value your patronage and hope to have the opportunity to welcome you back again soon.
We appreciate you taking the time to rate your recent stay with us. We are thrilled to see a perfect 5/5 rating and we hope to have the opportunity to welcome you back to the InterContinental Toronto Centre again soon.