Bedbugs in the room, spider in the room, rusty towel-rails. Showed front desk picture evidence of all the above mentioned.
It was ok overall, location was close to air port,and to high way, staff was nice, room needed up date bedding,sheets had holes.
i paid for room not a cell 10×10 box with a window
It's a beautiful old place built with care. Would love to visit again.
Not what I expected ... the place was not as good and receptionist not courties
No coffee, tea or water in the room. The Vending machine was out of service.
Unkept like a prison did not stay request refund They put us in a room that seems to be a fire hazard there was a sjower(make shift) no tub rooms are small and hardly any facilities and need dudting
It was okay for what it was. No bells or whistles.
The first room was located on the first floor, it was cramped, NO HEAT; for a cold Canadian night-their solution was giving us a portable heater, and our window opened directly to the dining hall; we could see everyone and everyone could see us eye to eye. After complaining the first night, we were able to switch to another room for the remainder of our stay. This new room was on the second floor, bigger, had a view of the parking lot and HEAT; finally!
The room is too small and the staff is unprofessional. The noise at night is crazy due to the wedding receptions. Guests smoke weed in front of the entrance. And i got the bill from the hotel and it was 50$ less than what i paid on the Rbc rewards website
Located in Etobicoke, Woodbine Hotel and Suites is within 2 miles (3 km) of popular attractions such as Woodbine Racetrack and Toronto Congress Centre. This 55-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour business center.
32-inch plasma TVs come with satellite channels and first-run movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Woodbine Hotel and Suites features free WiFi in public areas, conference space, and a 24-hour business center. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
Bedbugs in the room, spider in the room, rusty towel-rails. Showed front desk picture evidence of all the above mentioned.
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback
It was ok overall, location was close to air port,and to high way, staff was nice, room needed up date bedding,sheets had holes.
Thanks for staying with us. We appreciate your feedback!
i paid for room not a cell 10×10 box with a window
Thanks for staying with us. We appreciate your feedback!
It's a beautiful old place built with care. Would love to visit again.
Thanks for staying with us. We appreciate your feedback!
Not what I expected ... the place was not as good and receptionist not courties
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
No coffee, tea or water in the room. The Vending machine was out of service.
Unkept like a prison did not stay request refund They put us in a room that seems to be a fire hazard there was a sjower(make shift) no tub rooms are small and hardly any facilities and need dudting
We’re sorry you were unhappy- we”ll work hard to fix the issue you experienced . Thanks for letting us know.