Bedbugs in the room, spider in the room, rusty towel-rails. Showed front desk picture evidence of all the above mentioned.
It was ok overall, location was close to air port,and to high way, staff was nice, room needed up date bedding,sheets had holes.
i paid for room not a cell 10×10 box with a window
It's a beautiful old place built with care. Would love to visit again.
Not what I expected ... the place was not as good and receptionist not courties
No coffee, tea or water in the room. The Vending machine was out of service.
Unkept like a prison did not stay request refund They put us in a room that seems to be a fire hazard there was a sjower(make shift) no tub rooms are small and hardly any facilities and need dudting
It was okay for what it was. No bells or whistles.
The first room was located on the first floor, it was cramped, NO HEAT; for a cold Canadian night-their solution was giving us a portable heater, and our window opened directly to the dining hall; we could see everyone and everyone could see us eye to eye. After complaining the first night, we were able to switch to another room for the remainder of our stay. This new room was on the second floor, bigger, had a view of the parking lot and HEAT; finally!
close to woodbine race track and casino also had a very nice breakfast
Decent location from the airport but not close to Toronto. Hotel does have a breakfest for guests. Rooms are ok some sheets had little stains and you cqn get maid service if you choose to have your room cleaned. TV service is bad(picture is fuzzy not clear on most stations) and there is free wi-fi. Overall is property is average nothing stands out.
Great place for the price. Breakfast is exceptional.
Nice hotel. Very quiet. About a 30 minute drive from the main areas of Toronto.
It was very noisy. Room was not clean at all. We have to wait another cleaning lady to come snd clean. The stuff was very helpfull.
An old hotel with hints of past grandeur. Upon arrival, I was informed our room wasn’t ready yet so I inquired about our request for an outside room. Some rooms’ windows look onto the dining room, no outside view. I was assured we would have one. When we finally checked in later, we were given an inside room. We tried to check in online for our flight the next day but the internet was so slow/poor, we finally gave up and checked in the next day at the airport. The power went out during the night (not the hotel’s fault) but there was zero emergency lighting in the hall. We used our cell phones to guide us through the pitch black hallways and stairs. We were totally disappointed and will not return.
The room is too small and the staff is unprofessional. The noise at night is crazy due to the wedding receptions. Guests smoke weed in front of the entrance. And i got the bill from the hotel and it was 50$ less than what i paid on the Rbc rewards website
Woodbine Racetrack is within a mile (2 km) of Woodbine Hotel and Suites, and other popular sites like Toronto Congress Centre are within a couple of miles (3 km). This 55-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour business center.
All 55 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect 32-inch plasma TVs with satellite channels and first-run movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and free bottled water are also available.
Woodbine Hotel and Suites features free WiFi in public areas, conference space, and a 24-hour business center. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CAD 22.60 per person one-way. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
Bedbugs in the room, spider in the room, rusty towel-rails. Showed front desk picture evidence of all the above mentioned.
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback
It was ok overall, location was close to air port,and to high way, staff was nice, room needed up date bedding,sheets had holes.
Thanks for staying with us. We appreciate your feedback!
i paid for room not a cell 10×10 box with a window
Thanks for staying with us. We appreciate your feedback!
It's a beautiful old place built with care. Would love to visit again.
Thanks for staying with us. We appreciate your feedback!
Not what I expected ... the place was not as good and receptionist not courties
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
No coffee, tea or water in the room. The Vending machine was out of service.
Unkept like a prison did not stay request refund They put us in a room that seems to be a fire hazard there was a sjower(make shift) no tub rooms are small and hardly any facilities and need dudting
We’re sorry you were unhappy- we”ll work hard to fix the issue you experienced . Thanks for letting us know.