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Shangri-La Toronto

5.0 star property
Luxury hotel with 2 restaurants, 10-minute walk to CF Toronto Eaton Centre
VIP Access

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Photo gallery for Shangri-La Toronto

Exterior
Creator video - submitted by Volha’s Travel Vault
Terrace/patio
Suite (Shangri-La) | Premium bedding, minibar, in-room safe, desk
Meeting facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

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188 University Avenue, Toronto, ON, M5H 0A3
  • Place, Queen Street West
    ‪2 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪6 min walk‬
  • Place, CN Tower
    ‪11 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪21 min drive‬
VIP Access
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Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(30 reviews)
  • City view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(14 reviews)
  • City view
  • 550 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (View)

View from room

Suite, 1 Bedroom (View)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom

8.8 out of 10
Excellent
(12 reviews)
  • City view
  • 820 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Queen Beds

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Owner)

Premium bedding, minibar, in-room safe, desk

Suite (Owner)

  • City view
  • 1100 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | Premium bedding, minibar, in-room safe, desk

Premium Suite

  • City view
  • 940 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Shangri-La)

Suite (Shangri-La) | Premium bedding, minibar, in-room safe, desk

Suite (Shangri-La)

  • City view
  • 2200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 King Bed, Terrace

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Terrace

  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed (View)

  • City view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Garden)

Suite (Garden) | Premium bedding, minibar, in-room safe, desk

Suite (Garden)

  • Garden view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Toronto

Located in Downtown Toronto, Shangri-La Toronto is a leisurely stroll from popular sights such as CF Toronto Eaton Centre and Scotiabank Arena. This 5-star hotel has 202 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • PATH Underground Shopping Mall - 1 min walk - 0.0 miles
  • Queen Street West - 2 min walk - 0.1 miles
  • CF Toronto Eaton Centre - 6 min walk - 0.4 miles
  • CN Tower - 11 min walk - 0.6 miles
  • Rogers Centre - 11 min walk - 0.6 miles

Getting around

  • St Andrew Station - 2 min walk
  • Union Station - 8 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 12 min drive

Restaurants

  • ‪Elephant & Castle - ‬3 min walk
  • ‪Frenchy Bar et Brasserie - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Cafe Landwer - ‬2 min walk
  • ‪Sam James Coffee Bar (SJCB) - ‬3 min walk

About this property

Shangri-La Toronto

Luxury hotel with 2 restaurants, 10-minute walk to CF Toronto Eaton Centre
At Shangri-La Toronto, guests enjoy a full-service spa, an indoor pool, and a 24-hour gym. Valet parking is CAD 68 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for CAD 199 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect to find free WiFi and 48-inch LCD TVs with satellite channels and pay movies. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other standard amenities include iPads, minibars, and coffee makers.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Miraj Hammam Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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Fairmont Royal York
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9.0 out of 10, Wonderful, 7,773 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (CAD 68 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: CAD 56 for adults and CAD 56 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bosk
  • Giovane Caffe
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa treatment rooms
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 66 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels
  • iPad
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 125 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 1 total (50 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 56 for adults and CAD 56 for children
  • Airport shuttle fee: CAD 199 per vehicle (roundtrip)
  • Valet parking fee: CAD 68 per night (in/out privileges)
  • Pet fee: CAD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Shangri-la Toronto
Shangri-la Hotel Toronto
Shangri-la Toronto
Shangri-la Toronto Hotel
Toronto Hotel Shangri-la
Toronto Shangri-la
Toronto Shangri-la Hotel
Shangri la Hotel Toronto

Frequently asked questions

Is a free cancellation option available at Shangri-La Toronto?

Shangri-La Toronto provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La Toronto?

As of Feb 16, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Toronto on Mar 5, 2026 start from $321.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Shangri-La Toronto?

This hotel is situated in Downtown Toronto within a short 10-minute walk of CF Toronto Eaton Centre and also 11 minutes on foot from Scotiabank Arena. You'll also find Rogers Centre and Ripley's Aquarium of Canada less than a mile away.

Is parking available on site at Shangri-La Toronto?

Yes, valet parking is offered for CAD 68 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is a spa located at Shangri-La Toronto?

Miraj Hammam Spa is the hotel's spa and services include hot stone massages, sports massages, body wraps, and hydrotherapy.

Does Shangri-La Toronto feature a casino at the property?

No, Shangri-La Toronto doesn't have a casino.

Will I find an indoor pool at Shangri-La Toronto?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Shangri-La Toronto?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and a restaurant with al fresco dining.

Does Shangri-La Toronto have a hot tub?

Yes, this hotel has a spa tub.

Does Shangri-La Toronto have a restaurant with a breakfast menu?

Yes, Shangri-La Toronto has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Shangri-La Toronto allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Shangri-La Toronto for a fee of CAD 125 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Shangri-La Toronto?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Shangri-La Toronto?

The closest major airport to Shangri-La Toronto is Billy Bishop Toronto City Airport (YTZ), which is 2 mi away (12 minutes by car). Another top airport is Toronto Pearson Intl. Airport (YYZ), which is located 16.9 mi away (35-minute drive).

Are there rooms with balconies at Shangri-La Toronto?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy garden or city views.

Does Shangri-La Toronto offer wedding services?

Take advantage of the wedding venue at Shangri-La Toronto if you plan to say "I do" during your trip.

Shangri-La Toronto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1007 out of 1174 reviews
Rating 8 - Good. 95 out of 1174 reviews
Rating 6 - Okay. 44 out of 1174 reviews
Rating 4 - Poor. 9 out of 1174 reviews
Rating 2 - Terrible. 19 out of 1174 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. It was clean and beautiful with very friendly and helpful staff
Stayed 2 nights in Dec 2025

10/10 Excellent

adam

Traveled with family
Liked: Cleanliness, amenities
Amazing experience
Stayed 1 night in Dec 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Nov 2025

8/10 Good

Sandra

Traveled with group
Liked: Cleanliness
Quiet rooms. Good location.
Stayed 4 nights in Nov 2025

10/10 Excellent

Simart

Stayed 1 night in Nov 2025

10/10 Excellent

Dale

Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

4/10 Poor

Rumandeep

Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Stayed 1 night in Nov 2025

10/10 Excellent

Maureen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way!
Stayed 1 night in Nov 2025

10/10 Excellent

Pax

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location, amazing room and wonderful staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, and amenities were amazing. Staff were great. Will stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service was above and beyond.
Stayed 1 night in Nov 2025

10/10 Excellent

Sandra Rami Kamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the hotel was truly excellent. I really appreciated the efficient care and service. Also the property is in great condition. The room and lobby lounge was cozy. I also enjoyed breakfast and the complementary fresh fruit! And furthermore, location is great! Not too far from harbour and union - and also on allele so it’s near some shopping!
Stayed 2 nights in Nov 2025

6/10 Okay

David James

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were unaware that parts of the subway and train were closed for a few days and directed us in wrong directions initially. It would have been nice if the concierge and front desk staff knew of the happenings around the area.
Stayed 4 nights in Nov 2025

10/10 Excellent

Janick

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff that cares
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities
Beautiful room. Wonderful staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Rachel, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Deenpal

Business traveler
Liked: Cleanliness, staff & service, amenities
great
Stayed 2 nights in Oct 2025

8/10 Good

Viatcheslav

Stayed 3 nights in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great, 1 km or less to all attractions. Huge room. Very quiet. Was able to manage temps ourselves
Stayed 2 nights in Nov 2025

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is perfection
Stayed 1 night in Nov 2025

10/10 Excellent

Monica

Stayed 1 night in Nov 2025

10/10 Excellent

Allan

Stayed 2 nights in Oct 2025

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