Sheraton Centre Toronto Hotel

4.0 star property
Family-friendly Toronto hotel connected to a shopping center, steps from Nathan Phillips Square

Choose dates to view prices

Photo gallery for Sheraton Centre Toronto Hotel

Executive lounge
Creator video
Lobby
View from property
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar

Explore the area

View in a map
Toronto, ON
  • Place, Nathan Phillips Square
    ‪1 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪3 min walk‬
  • Place, Scotiabank Arena
    ‪13 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪22 min drive‬

Room options

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(20 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(175 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(133 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(9 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(43 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Pool View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

Club Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Club Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 490 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed with Sofa bed

  • 490 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 490 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Toronto

Located in Downtown Toronto, Sheraton Centre Toronto Hotel is adjacent to Nathan Phillips Square and within a 5-minute walk of other popular sights like CF Toronto Eaton Centre. This hotel has 1372 rooms and welcomes guests with conveniences like 2 restaurants, an outdoor pool, and an indoor pool. Centrally located in Toronto, the hotel is connected to a shopping center and also a short walk from Ed Mirvish Theatre and Metro Toronto Convention Centre.

What's nearby

  • Nathan Phillips Square - 1 min walk - 0.1 miles
  • CF Toronto Eaton Centre - 3 min walk - 0.2 miles
  • Metro Toronto Convention Centre - 11 min walk - 0.6 miles
  • Scotiabank Arena - 13 min walk - 0.7 miles
  • CN Tower - 14 min walk - 0.8 miles

Getting around

  • Queen St West at York St Stop - 1 min walk
  • Union Station - 10 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 13 min drive

Restaurants

  • ‪Club Lounge - ‬1 min walk
  • ‪The Keg Steakhouse + Bar - York Street - ‬2 min walk
  • ‪The Alley - ‬3 min walk
  • ‪Dual Citizen - ‬1 min walk
  • ‪Lost Coffee - ‬3 min walk

About this property

Sheraton Centre Toronto Hotel

Family-friendly Toronto hotel connected to a shopping center, steps from Nathan Phillips Square
Sheraton Centre Toronto Hotel features an indoor pool, an outdoor pool, and a 24-hour gym. Valet parking is available for CAD 71.19 per day, and there's also a bus station shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and conference space.
55-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include iPod docks, coffee makers, and laptop-compatible safes. Housekeeping is available on request.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Bus station shuttle (surcharge)
  • Secured, covered valet parking on site (CAD 71.19 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 5 to 30 for adults and CAD 5 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 43 Down
  • Dual Citizen

Things to do

  • 24-hour gym
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,383 square feet of conference space
  • 60 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 43 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - March 2022
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 50 per stay
  • Dogs only
  • 2 total (88 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 40 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 5 to 30 for adults, and CAD 5 to 30 for children
  • Covered valet parking fee: CAD 71.19 per day (in/out privileges)
  • Pet fee: CAD 50 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers valet parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton

Frequently asked questions

Is free cancellation available at Sheraton Centre Toronto Hotel?

Sheraton Centre Toronto Hotel offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Centre Toronto Hotel?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at Sheraton Centre Toronto Hotel on Jan 3, 2026 start from $157.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Sheraton Centre Toronto Hotel?

This hotel is situated in Downtown Toronto within a short 5-minute walk of CF Toronto Eaton Centre and also 13 minutes on foot from Scotiabank Arena. You'll also find Rogers Centre and CN Tower less than a mile away.

Will I be able to park at Sheraton Centre Toronto Hotel?

Yes, secured valet parking is offered for CAD 71.19 per day with in/out privileges. Electric car charging is also available for guests.

Does Sheraton Centre Toronto Hotel feature a casino?

No, Sheraton Centre Toronto Hotel doesn't have a casino.

Will I find an indoor pool at Sheraton Centre Toronto Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool.

Is Sheraton Centre Toronto Hotel good for couples?

There are many amenities for couples at this hotel, including an outdoor pool and a bar plus some guestrooms feature fireplaces.

Are there hot tubs at Sheraton Centre Toronto Hotel?

No, but this hotel does have a sauna.

Does Sheraton Centre Toronto Hotel feature a restaurant that includes a breakfast menu?

Yes, Sheraton Centre Toronto Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Sheraton Centre Toronto Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Sheraton Centre Toronto Hotel for a fee of CAD 50 per stay.

Are there connecting rooms at Sheraton Centre Toronto Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Sheraton Centre Toronto Hotel?

The closest major airport to Sheraton Centre Toronto Hotel is Billy Bishop Toronto City Airport (YTZ), which is 2.1 mi away (13 minutes by car). Another top airport is Toronto Pearson Intl. Airport (YYZ), which is located 17.1 mi away (33-minute drive).

Are there rooms with balconies that I can book at Sheraton Centre Toronto Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or pool views.

Does Sheraton Centre Toronto Hotel have a wedding venue on site?

There are wedding services available at Sheraton Centre Toronto Hotel if that's in your vacation plans.

Sheraton Centre Toronto Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1848 out of 2721 reviews
Rating 8 - Good. 562 out of 2721 reviews
Rating 6 - Okay. 172 out of 2721 reviews
Rating 4 - Poor. 70 out of 2721 reviews
Rating 2 - Terrible. 69 out of 2721 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cecia-Jemina

Liked: Cleanliness, staff & service, property conditions & facilities
You can work on yoyr computer without a problem. Its confortable
Stayed 1 night in Sep 2025

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenient location
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel

Phone number on the online ordering service for food & drinks does not work. Besides that amenities and room was excellent with a perfect view. The TV remote control had a lot of trouble working and lagged a lot.
Stayed 4 nights in Aug 2025

10/10 Excellent

Robyel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and very nice gym, comfy bed
Stayed 3 nights in Aug 2025

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

family trip

it was our first time visiting toronto. the hotel staff was friendly, available and helpful when needed. the room was clean and comfortable for a family of 4. it was slightly outdated but did not have a issue. the pillows were very flat and not comfortable but the bed was fine. the outside windows were dirty but that is to be expected. we had a good view of the toronto sign. overall the stay was good.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kelly-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, well located in the city. I would definitely come back.
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay if you like loud, busy places.
Stayed 1 night in Aug 2025

10/10 Excellent

Cesar

Stayed 3 nights in Aug 2025

10/10 Excellent

Nicole

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was exceptional! The front desk staff especially Marilyn went above and beyond to ensure our stay was special. The breakfast crew and chef also went above and beyond to create a memorable moment for my young daughter. We were treated so well. I highly recommend this hotel. The pool was beautiful and very clean. Thank you to all the staff at Sheraton! You were all wonderful.
Stayed 1 night in Aug 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location across from city hall. Great staff. Over-priced imo. Costs nearly double after they add on on the taxes and fees.
Stayed 2 nights in Aug 2025

8/10 Good

John R, Glace bay

Traveled with partner
Liked: Amenities
Great staff and lobby , easy and early check in…..thank you for tor this it makes a huge difference when one was travelling since very early am.
Stayed 4 nights in Aug 2025

8/10 Good

Jon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very last-minute booking, and I am grateful we got a room. We have stayed here many times and always enjoy it. My only issue with this stay was a broken HVAC system that could not be fixed, which created a stuffy three nights. Staff are very friendly and eager to make your stay enjoyable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Daisy R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great members club. Good food/service. Amazing city views from higher floor. Access to paid parking garage was convenient.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lu

Liked: Staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Everything else is in walking distance.
Stayed 1 night in Aug 2025

10/10 Excellent

Cristiane

Stayed 1 night in Sep 2025

10/10 Excellent

Elana

Stayed 2 nights in Aug 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great - walking distance to lots of attractions. As always downtown Toronto traffic is horrendous but otherwise we stayed close to hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with nice pool and gym. Excellent location walking distance to City Hall CN Tower union station Roger’s Arena etc.
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to planned activities and major attractions
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are always very kind and helpful. I never feel like I’m bothering anyone when I ask for housekeeping, a cab or just some general info.
Waterfall just outside the hotel lounge
View from the 27th floor facing south
Stayed 6 nights in Aug 2025

10/10 Excellent

Tessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at home his hotel and absolutely love it!
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The first room I had was dirty and loud!
Stayed 3 nights in Jul 2025