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Recent guest reviews

Was my first time in Toronto and this hotel was perfect location!!!

I really enjoyed this hotel and it’s location! It was clean and everything was walking distance

Excellent location. Clean and comfortable room. Best customer service I've ever seen from any staff and I've travelled alot. They go above and beyond in every circumstance and everyone seemed to genuinely enjoy their job. Fast, friendly and extremely helpful. Special thanks to the front desk staff that always answered every question and request, the evening/night manager and the weekday cleaning staff on the 7th floor during my stay.

The location of the property is great and the staff are top notch and ready to help when needed.

Great walking distance to everything. Easy parking and corner views.

At check in we were informed that the pool and hot tub were closed for maintenance, ( from Oct-Dec 7 th). This was not advertised on the website or I would have booked elsewhere. Informed I could walk 2 blks down to another hotel in 24 degree weather if I wanted to use the hot tub. The employee at the counter was not very informed of where the nearest metro station was but luckily we happened upon a much closer station than the directions he gave us. Overall, an OK stay at this hotel.

Nice apartment style hotel near everything! Very comfortable, super breakfast, CN Tower, entertainment and restaurants all in walking distance

Great location but the hotel is due for some updates. Although the 1bedroom suite was spacious and bed comfortable, the wood furniture is scratched and the sofa looked liked it also needed replacement. The breakfast room is way too small for the hotel and line ups in the morning stretched all the way to the elevators. The staff was very helpful but the check in area was also right next to the breakfast area which was ok for check in but felt cramped for checking out.

Nice hotel. Close to tons of shops and restaurants In the heart of the city! Highly recommended!

The staff was excellent and so helpful - especially Mario. The rooms were clean and comfortable. The pool and surrounding floor could have been cleaner (dark dirt? film build up in hot tub and lots of hair on floor all around pool). Breakfast had lots of options and plenty of each item - very tasty (go earlier for no wait and easy seating).

Has it all and more.... Got this hotel for $150 a night taxes included for a king studio. Room was large and spacious with full kitchen. Livingroom space with large couch and large tv. View if the city from our 17th floor room was wonderful. This hotel is within walking distance to all downtown Toronto attractions.

255 Wellington Street West Toronto ON

Hotel highlights

  • Steps from PATH Underground Shopping Mall and TIFF Bell Lightbox
  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Bar/lounge

Located in Toronto Entertainment District, Residence Inn by Marriott Toronto Downtown / Entertainment District is next to popular attractions like PATH Underground Shopping Mall and TIFF Bell Lightbox. This 256-room, 3.5-star hotel welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free full breakfast is served each morning from 7:00 AM to 9:30 AM. At the end of the day, the bar/lounge is a great place to grab a drink.


Rooms

All 256 accommodations feature kitchens and space to spread out with dining areas and sitting areas. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. MP3 docks, sofa beds, and coffee makers are other standard amenities.


Property features

Guests of Residence Inn by Marriott Toronto Downtown / Entertainment District have access to an indoor pool, a fitness center, and a spa tub. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. Additional amenities include free WiFi in public areas, a 24-hour business center, and a computer station.

Room options

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 4

Suite, 2 Bedrooms, Non Smoking

2 Double Beds | Sleeps 6

Studio, 1 King Bed, City View, Corner

1 King Bed | Sleeps 4

Suite, 1 Bedroom, Non Smoking

1 King Bed | 1 Queen Bed | Sleeps 4

Guest reviews for Residence Inn by Marriott Toronto Downtown / Entertainment District

Everyone (9) Family (4)
5
Friends

Was my first time in Toronto and this hotel was perfect location!!!

By on Nov 11, 2019

Review comment responded on Nov 12, 2019

Team is happy you found us and count on saying Welcome Back to our perfect location next time in downtown Toronto

5
Family Family

I really enjoyed this hotel and it’s location! It was clean and everything was walking distance

By , from Harrisburg, pa on Sep 23, 2019

Review comment responded on Sep 23, 2019

Sincere thanks to you Mary for posting your review! Hope to welcome you back again! best regards, Kay Koot, general manager

5
Everyone

By on Sep 21, 2019

Review comment responded on Sep 23, 2019

Happy to see 5 out of 5, with thanks

5
Family Friends

Excellent location. Clean and comfortable room. Best customer service I've ever seen from any staff and I've travelled alot. They go above and beyond in every circumstance and everyone seemed to genuinely enjoy their job. Fast, friendly and extremely helpful. Special thanks to the front desk staff that always answered every question and request, the evening/night manager and the weekday cleaning staff on the 7th floor during my stay.

By on Sep 20, 2019

Review comment responded on Sep 20, 2019

Thank you VERY much! Not only am I proud to read adjectives such as "Best" but will now take great pleasure in sharing with the Team that you recognize! Sincerely, Kay Koot, general manager

4
Everyone

By on Sep 6, 2019

Review comment responded on Sep 10, 2019

Thank you for recognizing our attentive service and for your kind compliments. We will share your feedback with them as a reminder that their efforts do not go unnoticed.

4
Family with small children Family

The location of the property is great and the staff are top notch and ready to help when needed.

By on Jul 7, 2019

Review comment responded on Jul 8, 2019

Greetings from Residence Inn Downtown Toronto/Entertainment District. Your feedback is integral to our ability to continue to improve our service, we are delighted to hear of your enjoyable stay. With a spirit to serve, we take great pride in being your home-away-from-home. We will look forward to welcoming you for a stay again whenever your travels bring you back to Toronto! Sincerely, Shweta Naik Front Office Manager Residence Inn Downtown Toronto/Entertainment District

5
Friends

Great walking distance to everything. Easy parking and corner views.

By on Jun 30, 2019

Review comment responded on Jul 2, 2019

Greetings from Residence Inn Downtown Toronto/Entertainment District. Your feedback is integral to our ability to continue to improve our service, we are delighted to hear of your enjoyable stay. With a spirit to serve, we take great pride in being your home-away-from-home. We will look forward to welcoming you for a stay again whenever your travels bring you back to Toronto! Sincerely, Shweta Naik Front Office Manager Residence Inn Downtown Toronto/Entertainment District

5
Everyone

By on May 26, 2019

Review comment responded on May 27, 2019

Thank you for taking the time to share your recent experience at the Residence Inn Toronto Downtown/Entertainment District with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. Commitment to service and guest satisfaction is a main focus, I am very pleased to hear you enjoyed your stay with us and we appreciate your business and value your honest feedback. Your kind words have been shared with the hotel team. I hope you choose to create more memories with us whenever your travels bring you back to Toronto. Sincerely, Shweta Naik Front Office Manager

4
Everyone

At check in we were informed that the pool and hot tub were closed for maintenance, ( from Oct-Dec 7 th). This was not advertised on the website or I would have booked elsewhere. Informed I could walk 2 blks down to another hotel in 24 degree weather if I wanted to use the hot tub. The employee at the counter was not very informed of where the nearest metro station was but luckily we happened upon a much closer station than the directions he gave us. Overall, an OK stay at this hotel.

By , from PA on Nov 26, 2018

Review comment responded on Nov 29, 2018

Apologies to you and your family Cheryl. The information about our Pool Closure does show as an ALERT on the hotel website - unfortunately we have little control on what appears on the 3rd party sites. Happy to read that overall your stay experience rates as overall OK.

5
Everyone

Nice apartment style hotel near everything! Very comfortable, super breakfast, CN Tower, entertainment and restaurants all in walking distance

By , from Fort Myers, FL on Oct 18, 2018

Review comment responded on Oct 23, 2018

Thank you for taking the time to share your recent experience at the Residence Inn Toronto Downtown/Entertainment District with us.

Residence Inn by Marriott Toronto Downtown / Entertainment District

255 Wellington Street West, Toronto, ON M5V3P9
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