Staff at the hotel were very professional and nice and most importantly welcoming to us. A very trying time to stay in Toronto with everything locked down. The kitchen in the hotel room was a life saver with all restaurants closed. Not much in the way of amenities open, but there was complimentary breakfast still offered.
Was my first time in Toronto and this hotel was perfect location!!!
I really enjoyed this hotel and it’s location! It was clean and everything was walking distance
Excellent location. Clean and comfortable room. Best customer service I've ever seen from any staff and I've travelled alot. They go above and beyond in every circumstance and everyone seemed to genuinely enjoy their job. Fast, friendly and extremely helpful. Special thanks to the front desk staff that always answered every question and request, the evening/night manager and the weekday cleaning staff on the 7th floor during my stay.
The location of the property is great and the staff are top notch and ready to help when needed.
Great walking distance to everything. Easy parking and corner views.
At check in we were informed that the pool and hot tub were closed for maintenance, ( from Oct-Dec 7 th). This was not advertised on the website or I would have booked elsewhere. Informed I could walk 2 blks down to another hotel in 24 degree weather if I wanted to use the hot tub. The employee at the counter was not very informed of where the nearest metro station was but luckily we happened upon a much closer station than the directions he gave us. Overall, an OK stay at this hotel.
Nice apartment style hotel near everything! Very comfortable, super breakfast, CN Tower, entertainment and restaurants all in walking distance
Has it all and more.... Got this hotel for $150 a night taxes included for a king studio. Room was large and spacious with full kitchen. Livingroom space with large couch and large tv. View if the city from our 17th floor room was wonderful. This hotel is within walking distance to all downtown Toronto attractions.
Located in Toronto Entertainment District, Residence Inn by Marriott Toronto Downtown / Entertainment District is within a 10-minute walk of popular sights such as Rogers Centre and Metro Toronto Convention Centre. This 256-room, 3.5-star hotel welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.
Free full breakfast is served each morning from 7:00 AM to 9:30 AM. At the end of the day, the bar/lounge is a great place to grab a drink.
All 256 soundproofed accommodations feature kitchens and space to spread out with dining areas and sitting areas. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. MP3 docks, sofa beds, and coffee makers are other standard amenities.
Guests of Residence Inn by Marriott Toronto Downtown / Entertainment District have access to an indoor pool, a gym, and free WiFi in public areas. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Additional amenities include a spa tub, a 24-hour business center, and a computer station.
Staff at the hotel were very professional and nice and most importantly welcoming to us. A very trying time to stay in Toronto with everything locked down. The kitchen in the hotel room was a life saver with all restaurants closed. Not much in the way of amenities open, but there was complimentary breakfast still offered.
Was my first time in Toronto and this hotel was perfect location!!!
Team is happy you found us and count on saying Welcome Back to our perfect location next time in downtown Toronto
I really enjoyed this hotel and it’s location! It was clean and everything was walking distance
Sincere thanks to you Mary for posting your review! Hope to welcome you back again! best regards, Kay Koot, general manager
Happy to see 5 out of 5, with thanks
Excellent location. Clean and comfortable room. Best customer service I've ever seen from any staff and I've travelled alot. They go above and beyond in every circumstance and everyone seemed to genuinely enjoy their job. Fast, friendly and extremely helpful. Special thanks to the front desk staff that always answered every question and request, the evening/night manager and the weekday cleaning staff on the 7th floor during my stay.
Thank you VERY much! Not only am I proud to read adjectives such as "Best" but will now take great pleasure in sharing with the Team that you recognize! Sincerely, Kay Koot, general manager
Thank you for recognizing our attentive service and for your kind compliments. We will share your feedback with them as a reminder that their efforts do not go unnoticed.
The location of the property is great and the staff are top notch and ready to help when needed.
Greetings from Residence Inn Downtown Toronto/Entertainment District. Your feedback is integral to our ability to continue to improve our service, we are delighted to hear of your enjoyable stay. With a spirit to serve, we take great pride in being your home-away-from-home. We will look forward to welcoming you for a stay again whenever your travels bring you back to Toronto! Sincerely, Shweta Naik Front Office Manager Residence Inn Downtown Toronto/Entertainment District
Great walking distance to everything. Easy parking and corner views.
Greetings from Residence Inn Downtown Toronto/Entertainment District. Your feedback is integral to our ability to continue to improve our service, we are delighted to hear of your enjoyable stay. With a spirit to serve, we take great pride in being your home-away-from-home. We will look forward to welcoming you for a stay again whenever your travels bring you back to Toronto! Sincerely, Shweta Naik Front Office Manager Residence Inn Downtown Toronto/Entertainment District
Thank you for taking the time to share your recent experience at the Residence Inn Toronto Downtown/Entertainment District with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. Commitment to service and guest satisfaction is a main focus, I am very pleased to hear you enjoyed your stay with us and we appreciate your business and value your honest feedback. Your kind words have been shared with the hotel team. I hope you choose to create more memories with us whenever your travels bring you back to Toronto. Sincerely, Shweta Naik Front Office Manager
At check in we were informed that the pool and hot tub were closed for maintenance, ( from Oct-Dec 7 th). This was not advertised on the website or I would have booked elsewhere. Informed I could walk 2 blks down to another hotel in 24 degree weather if I wanted to use the hot tub. The employee at the counter was not very informed of where the nearest metro station was but luckily we happened upon a much closer station than the directions he gave us. Overall, an OK stay at this hotel.
Apologies to you and your family Cheryl. The information about our Pool Closure does show as an ALERT on the hotel website - unfortunately we have little control on what appears on the 3rd party sites. Happy to read that overall your stay experience rates as overall OK.
Greetings, Thank you for taking the time to leave such an awesome review, and we are happy to hear that you enjoyed your stay with us. We hope to welcome you again :)