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Recent guest reviews

Really loved the location. Everything is within walking distance. The staff was friendly and as accommodating, even provided maps when asked. I like the kitchen, but there was a lingering smell in the rooms. That was the biggest problem for someone like me who is sensitive to odors. The pool and gym were great! There was only one day our apartment was not cleaned, not ok with that. Overall, pleased with out experience.

A convenient location at Byward Market, close to Parliament Hill. Hotel room is spacious, has a living room and kitchen.

The carpet in the room looks shabby. Good size of the room good size in the kitchen. Over all Isa good place to go

This was a great experience from the moment we checked in to the minute we left. I booked this totally dependent on others reviews and praying that the location would work for us having never been to Ottawa before. It was better than I imagined. Special shout out to Isaac at the front desk! He was super friendly and he went above and beyond to make our stay great. The rooms were huge and very clean. Location was perfect for sight seeing and close to many restaurants and shops. We were there for our anniversary and thanks to suggestions from Isaac we had a fantastic time.

Orbitz stated the room sleeps 6. We found out upon arrival that only 4 people can stay in a room according to local regulations (supposedly). The hotel offered two rooms at a higher price. Instead we had two of our group stay at another hotel with family. Although the hotel said they would “make it right”, they charged us an additional $120 based on a per person charge without ever talking with us about it. Additionally, our room door was not square leaving a space at the top where light and noise came from the hallway. The hotel was old and not well kept.

Nice, roomy accommodations near Byward Market.. Very comfortable. I would definitely come back any time I am in Ottawa.

Great location near restaurants, pubs, shopping center and Parliament.

No cons to write about. Pros: Great location, helpful and nice staff, great value for your money. The rooms had everything we needed and the bed was comfortable. We were only a couple, but this hotel would be great for a larger family. Easy to walk around Ottawa from this location. Had a pool and hot tub, but we didn't use it.

The hotel was stylish and very clean with a friendly and knowledgeable staff. Walking distance to all Ottawa has to offer. Our suite was perfect for an outing with our adult daughter! Highly recommended to families and couple alike.

Great location, walking distance to the byward market, parliament, shopping area.

Good overall. no surprises. Easy check in and out, very conveniently located downtown Ottawa

Only real issue was the construction they have going on and it started at 6 am on Saturday morning.

We were enthusiastically greeted upon arrival. The desk clerk gave us maps and coupons for local restaurants. The room was very nice and very clean. We had a two bedroom condo with a full kitchen. Very Nice! The hotel is very centrally located and within a short walking distance to everything. We will definitely be back.

This Hotel was booked by a friend for me, as i had to quickly get to Ottawa as my brother was in ICU. This Place was so comfortable, had a continental breakfast , a cafe with it. It was clean, and the bed was made every day. The Room, and it shouldn't be called a room, had a kitchen, a living room, a small area for a dining room table , a tv in the main living room, and a tv in a king size bed.On top of it all it had a laundry room, with a washer and dryer in it. I say 2 thumbs up with a 5 star rating. It is close next door to the Rideau Center which i was sad i was unable to go. And so close to the Byward Market. A definite 5 stars!!!!!

The location of the hotel is very good, near to the centre of the city. The hotel definitely needs a few touch ups, but the staff is helpful and it's a good stay if you're their for business or a very short stay.

Check in staff were busy but but moved clients through with politeness and professionalism - bilingual to boot. Expect to pay 20 per night for parking. Foyer and hallways bright and clean. Rooms large and comfortable.

I stayed in the modern upgraded 1 bedroom suite. It was large and spacious and very clean. Would def stay again in the future.

130 Besserer St Ottawa ON

Hotel highlights

  • Walking distance to Byward Market Square and University of Ottawa
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Ottawa, Les Suites Hotel Ottawa is within a 10-minute walk of popular sights such as Shaw Centre and Byward Market Square. This 239-room, 3.5-star aparthotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.


Dining

This aparthotel is home to a café and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with full breakfast, available for a fee from 7 AM to 11 AM.


Rooms

Each apartment is soundproofed and features a kitchen and a balcony, and there's space to spread out with a living room and a dining area. Guests can expect to find free WiFi and a 42-inch flat-screen TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, a sofa bed, and a coffee maker.


Property features

Guests of Les Suites Hotel Ottawa have access to an indoor pool, a health club, and a spa tub. Self parking is available for CAD 28 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Premiere One Bedroom King Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Premiere Two Bedroom Family Suite

1 Queen Bed and 2 Double Beds | Sleeps 6

Premiere Two Bedroom Suite

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Premiere One Bedroom Suite

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Les Suites Hotel Ottawa

Everyone (10) Couples (6) Business (4) Family (10) Other (3)
5
Everyone

By on Jan 30, 2021

Review comment responded on Feb 10, 2021

Thank you for staying with us! We are pleased that you enjoyed your stay, and look forward to hosting you in the future!

4
Family

Really loved the location. Everything is within walking distance. The staff was friendly and as accommodating, even provided maps when asked. I like the kitchen, but there was a lingering smell in the rooms. That was the biggest problem for someone like me who is sensitive to odors. The pool and gym were great! There was only one day our apartment was not cleaned, not ok with that. Overall, pleased with out experience.

By on Jan 7, 2020

Review comment responded on Jan 8, 2020

Dear Guest, Thank you for your excellent review mentioning our fantastic downtown location, friendly and accommodating Team Members, fitness centre and the kitchens in our suites. Because the majority of our guests do cook in our suites, cooking smells can linger and I sincerely apologize. Suite freshness is definitely one of our standards along with daily housekeeping. The only time our Room Attendants will not enter a suite is if there is a "do not disturb" sign on the door. It would be an absolute pleasure to welcome you again on your next stay in downtown Ottawa! Sincerely, Chris Pierce, General Manager, Ottawa Tourism's Star Team of the Year - 2012, 2015, 2016, 2018, 2019

4
Everyone

By on Aug 17, 2019

Review comment responded on Aug 19, 2019

Dear Guest, Thank you for your 4/5 rating and it would be a pleasure to host you again on your next stay in downtown Ottawa! Sincerely, Chris Pierce, General Manager, Ottawa Tourism's Star Team of the Year - 2012, 2015, 2016, 2018

4
Family

A convenient location at Byward Market, close to Parliament Hill. Hotel room is spacious, has a living room and kitchen.

By , from Boston on Apr 18, 2019

Review comment responded on Apr 18, 2019

Dear Elaine, Thank you for taking the time to post an excellent review and it would be a pleasure to welcome you again on your next stay in our awesome downtown location! Sincerely, Chris Pierce, General Manager, Ottawa Tourism's Star Team of the Year - 2012, 2015, 2016, 2018

5
Everyone

By on Jan 1, 2019

Review comment responded on Jan 2, 2019

Dear Guest, It was a pleasure to host you and thank you for your awesome 5/5 rating! I look forward to hosting you again on your next stay in downtown Ottawa! Sincerely, Chris Pierce, General Manager, Ottawa Tourism's Star Team of the Year - 2012, 2015, 2016, 2018

4
Business Business

The carpet in the room looks shabby. Good size of the room good size in the kitchen. Over all Isa good place to go

By , from Ontario on Nov 21, 2018

Review comment responded on Nov 22, 2018

Dear Geraldine, Thank you for your 4/5 rating and for mentioning our spacious and well-equipped suites. We are beginning our carpet replacement in December and it would be a pleasure to host you again on your next stay in downtown Ottawa! Sincerely, Chris Pierce, General Manager, Ottawa Tourism's Star Team of the Year - 2012, 2015, 2016, 2018

5

better than i imagined

Everyone

This was a great experience from the moment we checked in to the minute we left. I booked this totally dependent on others reviews and praying that the location would work for us having never been to Ottawa before. It was better than I imagined. Special shout out to Isaac at the front desk! He was super friendly and he went above and beyond to make our stay great. The rooms were huge and very clean. Location was perfect for sight seeing and close to many restaurants and shops. We were there for our anniversary and thanks to suggestions from Isaac we had a fantastic time.

By , from Syracuse, NY on Aug 13, 2018

Review comment responded on Aug 15, 2018

Dear Sue, Happy Belated Anniversary and I'm so happy to hear that Isaac had some fantastic suggestions for you and your spouse! Thank you for your awesome rating and it would be a pleasure to host you again on your next stay in downtown Ottawa! Sincerely, Chris Pierce, General Manager, Ottawa Tourism's Star Team of the Year - 2012, 2015, 2016

2

vacation room for four

Everyone

Orbitz stated the room sleeps 6. We found out upon arrival that only 4 people can stay in a room according to local regulations (supposedly). The hotel offered two rooms at a higher price. Instead we had two of our group stay at another hotel with family. Although the hotel said they would “make it right”, they charged us an additional $120 based on a per person charge without ever talking with us about it. Additionally, our room door was not square leaving a space at the top where light and noise came from the hallway. The hotel was old and not well kept.

By on Aug 1, 2018

Review comment responded on Aug 3, 2018

Dear Guest, It’s always disappointing to hear that our guests did not have a wonderful stay as most do. I have checked our page on Orbitz and it is indeed correct. Our one-bedroom suites have a maximum of 4 guests and our two-bedroom suites have a maximum of 6 guests. Although not super-modern, our hotel offers spacious, well-equipped and comfortable suites in the heart of downtown Ottawa. I do hope you will stay with us again in future. Sincerely, Chris Pierce, General Manager, Ottawa Tourism's Star Team of the Year - 2012, 2015, 2016

5

small apartment living close to everything.

Everyone

Nice, roomy accommodations near Byward Market.. Very comfortable. I would definitely come back any time I am in Ottawa.

By , from Florida USA on Jul 2, 2018

Review comment responded on Jul 3, 2018

Dear Maurice, Thank you for your 5/5 rating noting our excellent location and comfortable suites! It's always a pleasure to hear that our guests will return and I look forward to hosting you again! Sincerely, Chris Pierce, General Manager, Ottawa Tourism's Star Team of the Year - 2012, 2015, 2016

4

nice apartment hotel near all attractions

Everyone

Great location near restaurants, pubs, shopping center and Parliament.

By , from Macon, GA on Oct 6, 2017

Review comment responded on Oct 10, 2017

Dear Bruce, Thank you for your fantastic review and it would be a pleasure to host you again on your next stay in downtown Ottawa! Sincerely, Chris Pierce, General Manager, Ottawa Tourism’s Star Team of the Year

Les Suites Hotel Ottawa

130 Besserer St, Ottawa, ON K1N9M9
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