Skip to main content
Beginning of main content

Recent guest reviews

A convenient location at Byward Market, close to Parliament Hill. Hotel room is spacious, has a living room and kitchen.

The carpet in the room looks shabby. Good size of the room good size in the kitchen. Over all Isa good place to go

This was a great experience from the moment we checked in to the minute we left. I booked this totally dependent on others reviews and praying that the location would work for us having never been to Ottawa before. It was better than I imagined. Special shout out to Isaac at the front desk! He was super friendly and he went above and beyond to make our stay great. The rooms were huge and very clean. Location was perfect for sight seeing and close to many restaurants and shops. We were there for our anniversary and thanks to suggestions from Isaac we had a fantastic time.

Orbitz stated the room sleeps 6. We found out upon arrival that only 4 people can stay in a room according to local regulations (supposedly). The hotel offered two rooms at a higher price. Instead we had two of our group stay at another hotel with family. Although the hotel said they would “make it right”, they charged us an additional $120 based on a per person charge without ever talking with us about it. Additionally, our room door was not square leaving a space at the top where light and noise came from the hallway. The hotel was old and not well kept.

Nice, roomy accommodations near Byward Market.. Very comfortable. I would definitely come back any time I am in Ottawa.

Great location near restaurants, pubs, shopping center and Parliament.

No cons to write about. Pros: Great location, helpful and nice staff, great value for your money. The rooms had everything we needed and the bed was comfortable. We were only a couple, but this hotel would be great for a larger family. Easy to walk around Ottawa from this location. Had a pool and hot tub, but we didn't use it.

The hotel was stylish and very clean with a friendly and knowledgeable staff. Walking distance to all Ottawa has to offer. Our suite was perfect for an outing with our adult daughter! Highly recommended to families and couple alike.

Great location, walking distance to the byward market, parliament, shopping area.

Good overall. no surprises. Easy check in and out, very conveniently located downtown Ottawa

Only real issue was the construction they have going on and it started at 6 am on Saturday morning.

We were enthusiastically greeted upon arrival. The desk clerk gave us maps and coupons for local restaurants. The room was very nice and very clean. We had a two bedroom condo with a full kitchen. Very Nice! The hotel is very centrally located and within a short walking distance to everything. We will definitely be back.

This Hotel was booked by a friend for me, as i had to quickly get to Ottawa as my brother was in ICU. This Place was so comfortable, had a continental breakfast , a cafe with it. It was clean, and the bed was made every day. The Room, and it shouldn't be called a room, had a kitchen, a living room, a small area for a dining room table , a tv in the main living room, and a tv in a king size bed.On top of it all it had a laundry room, with a washer and dryer in it. I say 2 thumbs up with a 5 star rating. It is close next door to the Rideau Center which i was sad i was unable to go. And so close to the Byward Market. A definite 5 stars!!!!!

The location of the hotel is very good, near to the centre of the city. The hotel definitely needs a few touch ups, but the staff is helpful and it's a good stay if you're their for business or a very short stay.

Check in staff were busy but but moved clients through with politeness and professionalism - bilingual to boot. Expect to pay 20 per night for parking. Foyer and hallways bright and clean. Rooms large and comfortable.

I stayed in the modern upgraded 1 bedroom suite. It was large and spacious and very clean. Would def stay again in the future.

Les Suites was perfect for what we needed. Great location, clean, and quiet. I would definitely stay here again when going to Ottawa.

The location of the hotel is very good, centered in the city of Ottawa, next to the mall, The Rideau Centre, and within a 5 minute walk of Parliament Hill. Despite the hotel needed a few upgrades, the staff is friendly and helpful and the rooms are kept clean and neat.

130 Besserer St Ottawa ON

Hotel highlights

  • Walking distance to Byward Market Square and University of Ottawa
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Ottawa, Les Suites Hotel Ottawa is within a 10-minute walk of popular sights such as Byward Market Square and Rideau Centre. This 239-room, 3.5-star aparthotel has conveniences like an indoor pool, free in-room WiFi, and a health club.


Dining

Enjoy a bite to eat at the aparthotel's café, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with full breakfast, available for a fee from 7 AM to 11 AM.


Rooms

Each apartment is air-conditioned and features a kitchen and a balcony, and there's space to spread out with a living room and a dining area. Guests can expect to find free WiFi and 42-inch a flat-screen TV with cable channels and pay movies. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, a sofa bed, and a coffee maker.


Property features

Guests of Les Suites Hotel Ottawa have access to an indoor pool, a health club, and a spa tub. Self parking is offered for CAD 28 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Other amenities at this ski aparthotel include free WiFi in public areas, a 24-hour business center, and a computer station.

Room options

Premiere Two Bedroom Family Suite

Queen 1 | Sleeps 6

Premiere One Bedroom King Suite

King 1 | Sleeps 4

Premiere Two Bedroom Suite

Queen 2 | Sleeps 6

Guest reviews for Les Suites Hotel Ottawa

Everyone (9) Couples (6) Business (4) Family (9) Other (3)
4
Everyone

By on Aug 17, 2019

Review comment responded on Aug 19, 2019

Dear Guest, Thank you for your 4/5 rating and it would be a pleasure to host you again on your next stay in downtown Ottawa! Sincerely, Chris Pierce, General Manager, Ottawa Tourism's Star Team of the Year - 2012, 2015, 2016, 2018

4
Families

A convenient location at Byward Market, close to Parliament Hill. Hotel room is spacious, has a living room and kitchen.

By , from Boston on Apr 18, 2019

Review comment responded on Apr 18, 2019

Dear Elaine, Thank you for taking the time to post an excellent review and it would be a pleasure to welcome you again on your next stay in our awesome downtown location! Sincerely, Chris Pierce, General Manager, Ottawa Tourism's Star Team of the Year - 2012, 2015, 2016, 2018

5
Everyone

By on Jan 1, 2019

Review comment responded on Jan 2, 2019

Dear Guest, It was a pleasure to host you and thank you for your awesome 5/5 rating! I look forward to hosting you again on your next stay in downtown Ottawa! Sincerely, Chris Pierce, General Manager, Ottawa Tourism's Star Team of the Year - 2012, 2015, 2016, 2018

4
Business Business Travelers

The carpet in the room looks shabby. Good size of the room good size in the kitchen. Over all Isa good place to go

By , from Ontario on Nov 21, 2018

Review comment responded on Nov 22, 2018

Dear Geraldine, Thank you for your 4/5 rating and for mentioning our spacious and well-equipped suites. We are beginning our carpet replacement in December and it would be a pleasure to host you again on your next stay in downtown Ottawa! Sincerely, Chris Pierce, General Manager, Ottawa Tourism's Star Team of the Year - 2012, 2015, 2016, 2018

5

better than i imagined

Everyone

This was a great experience from the moment we checked in to the minute we left. I booked this totally dependent on others reviews and praying that the location would work for us having never been to Ottawa before. It was better than I imagined. Special shout out to Isaac at the front desk! He was super friendly and he went above and beyond to make our stay great. The rooms were huge and very clean. Location was perfect for sight seeing and close to many restaurants and shops. We were there for our anniversary and thanks to suggestions from Isaac we had a fantastic time.

By , from Syracuse, NY on Aug 13, 2018

Review comment responded on Aug 15, 2018

Dear Sue, Happy Belated Anniversary and I'm so happy to hear that Isaac had some fantastic suggestions for you and your spouse! Thank you for your awesome rating and it would be a pleasure to host you again on your next stay in downtown Ottawa! Sincerely, Chris Pierce, General Manager, Ottawa Tourism's Star Team of the Year - 2012, 2015, 2016

2

vacation room for four

Everyone

Orbitz stated the room sleeps 6. We found out upon arrival that only 4 people can stay in a room according to local regulations (supposedly). The hotel offered two rooms at a higher price. Instead we had two of our group stay at another hotel with family. Although the hotel said they would “make it right”, they charged us an additional $120 based on a per person charge without ever talking with us about it. Additionally, our room door was not square leaving a space at the top where light and noise came from the hallway. The hotel was old and not well kept.

By on Aug 1, 2018

Review comment responded on Aug 3, 2018

Dear Guest, It’s always disappointing to hear that our guests did not have a wonderful stay as most do. I have checked our page on Orbitz and it is indeed correct. Our one-bedroom suites have a maximum of 4 guests and our two-bedroom suites have a maximum of 6 guests. Although not super-modern, our hotel offers spacious, well-equipped and comfortable suites in the heart of downtown Ottawa. I do hope you will stay with us again in future. Sincerely, Chris Pierce, General Manager, Ottawa Tourism's Star Team of the Year - 2012, 2015, 2016

5

small apartment living close to everything.

Everyone

Nice, roomy accommodations near Byward Market.. Very comfortable. I would definitely come back any time I am in Ottawa.

By , from Florida USA on Jul 2, 2018

Review comment responded on Jul 3, 2018

Dear Maurice, Thank you for your 5/5 rating noting our excellent location and comfortable suites! It's always a pleasure to hear that our guests will return and I look forward to hosting you again! Sincerely, Chris Pierce, General Manager, Ottawa Tourism's Star Team of the Year - 2012, 2015, 2016

4

nice apartment hotel near all attractions

Everyone

Great location near restaurants, pubs, shopping center and Parliament.

By , from Macon, GA on Oct 6, 2017

Review comment responded on Oct 10, 2017

Dear Bruce, Thank you for your fantastic review and it would be a pleasure to host you again on your next stay in downtown Ottawa! Sincerely, Chris Pierce, General Manager, Ottawa Tourism’s Star Team of the Year

5

great hotel and nice folks!

Families

No cons to write about. Pros: Great location, helpful and nice staff, great value for your money. The rooms had everything we needed and the bed was comfortable. We were only a couple, but this hotel would be great for a larger family. Easy to walk around Ottawa from this location. Had a pool and hot tub, but we didn't use it.

By , from San Jose, CA on Aug 27, 2017

Review comment responded on Aug 29, 2017

Dear Jason, WOW – thank you for your kind words regarding our helpful Team Members, awesome downtown location, comfortable suites and great value for money! It would be an absolute pleasure to welcome you back on your next trip to Ottawa! Sincerely, Chris Pierce, General Manager, Ottawa Tourism’s Star Team of the Year

5

excellent amenities, killer location!

Everyone
Rideau Canal Ottawa Art Museum Parliament

The hotel was stylish and very clean with a friendly and knowledgeable staff. Walking distance to all Ottawa has to offer. Our suite was perfect for an outing with our adult daughter! Highly recommended to families and couple alike.

By , from Albany, NY on Aug 23, 2017

Review comment responded on Aug 25, 2017

Dear Tom, As a non-branded, independent hotel, we always appreciate guest recommendations – thank you! I do appreciate your excellent comments regarding our cleanliness, friendly and knowledgeable Team Members and our fantastic downtown location. It would be a pleasure to host you and your family again on your next stay in downtown Ottawa! Sincerely, Chris Pierce, General Manager, Ottawa Tourism’s Star Team of the Year

Les Suites Hotel Ottawa

130 Besserer St, Ottawa, ON K1N9M9
url importing https://www.orbitz.com/Ottawa-Hotels-Les-Suites-Hotel-Ottawa.h16000-p2.Hotel-Reviews