Comfort Inn Ottawa East

2.5 star property
Eco-certified hotel with free breakfast and a 24-hour business center

Choose dates to view prices

Photo gallery for Comfort Inn Ottawa East

Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds
Point of interest
Lobby
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
1252 Michael St, Ottawa, ON, K1J7T1
  • University of Ottawa
    ‪3 min drive‬
  • Rideau Canal
    ‪4 min drive‬
  • Byward Market Square
    ‪6 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

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Room options

Room, 2 Double Beds, 2nd floor, Non Smoking

7.4 out of 10
Good
(20 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa Bed, 2nd Floor, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room, 1 King Bed with Sofa Bed, 1st Floor, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room, 2 Queen Beds, 1st Floor, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Ottawa

Located in Gloucester, Comfort Inn Ottawa East is within a few miles (5 km) of popular sights such as University of Ottawa and Rideau Canal. This 68-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • University of Ottawa - 3 min drive - 2.8 miles
  • Rideau Canal - 4 min drive - 3.0 miles
  • Rogers Centre Ottawa - 5 min drive - 3.7 miles
  • Byward Market Square - 6 min drive - 4.1 miles
  • Parliament Hill - 6 min drive - 4.1 miles

Getting around

  • Ottawa Station - 4 min drive
  • Cyrville Station - 7 min walk
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬15 min walk
  • ‪Red Lobster - ‬2 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Aladdin Bakery - ‬13 min walk

About this property

Comfort Inn Ottawa East

Eco-certified hotel with free breakfast and a 24-hour business center
Guests of Comfort Inn Ottawa East enjoy free WiFi in public areas, a 24-hour business center, and a computer station. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and dry cleaning/laundry. Additional amenities include a TV in a common area, a vending machine, and a gift shop.
Guests can expect free WiFi and 43-inch LCD TVs with cable channels. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free local calls.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1982
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per pet, per night
  • Dogs and cats only
  • 1 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Comfort Inn Ottawa East.
  • There are no elevators.

Property is also known as

Comfort Inn Motel Ottawa East
Comfort Inn Ottawa East
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Ottawa
Comfort Inn Ottawa East Hotel Ottawa

Frequently asked questions

Are free cancellation options available at Comfort Inn Ottawa East?

Comfort Inn Ottawa East offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Inn Ottawa East?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn Ottawa East on Jul 22, 2025 start from $114.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Comfort Inn Ottawa East?

This hotel is situated in Gloucester within a short 7-minute walk of St. Laurent Centre and also 18 minutes on foot from Cosmic Adventures. You'll also find Rideau Canal and Byward Market Square within a short drive.

Will I be able to park at Comfort Inn Ottawa East?

Yes, self parking is offered for free at the hotel. Though parking is limited, free RV/bus/truck parking is also available.

Does Comfort Inn Ottawa East feature a casino on the premises?

No, Comfort Inn Ottawa East doesn't have a casino.

Is there an indoor pool at Comfort Inn Ottawa East?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Comfort Inn Ottawa East?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as free breakfast and a 24-hour front desk.

Does Comfort Inn Ottawa East have a hot tub?

No, this hotel doesn't have a spa tub.

Does Comfort Inn Ottawa East have a restaurant with a breakfast menu?

Comfort Inn Ottawa East offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Inn Ottawa East allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Comfort Inn Ottawa East for a fee of CAD 25 per pet, per night.

Are there connecting rooms at Comfort Inn Ottawa East?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Comfort Inn Ottawa East?

The closest major airport to Comfort Inn Ottawa East is Ottawa International Airport (YOW), which is 11.1 mi away (17 minutes by car).

Are there rooms with balconies at Comfort Inn Ottawa East?

No, at Comfort Inn Ottawa East, there aren't any guestrooms that list a balcony.

Comfort Inn Ottawa East Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 356 out of 1005 reviews
Rating 8 - Good. 338 out of 1005 reviews
Rating 6 - Okay. 173 out of 1005 reviews
Rating 4 - Poor. 69 out of 1005 reviews
Rating 2 - Terrible. 69 out of 1005 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Quinton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Apr 2025

2/10 Terrible

Dianne

Traveled with family
Disliked: Amenities, property conditions & facilities
I didn’t like that I was not informed of the renovations taking place at the Comfort Inn when I reserved a room. The water was shut off late in the morning when I was showering so couldn’t rinse off the soap. I had to towel off the soap. Also the toilet wouldn’t flush when the power was off. I will never stay at a Comfort Inn again!!!
Stayed 2 nights in Apr 2025

4/10 Poor

Yanhong

Disliked: Cleanliness, property conditions & facilities
The beds are nearly broken down. Big noise is made every time of moving. Last day morning 9am, I was asked to leave
Stayed 2 nights in Apr 2025

10/10 Excellent

Elie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked
Stayed 14 nights in Jan 2025

10/10 Excellent

Romina

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Val

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liled how theybwere so accomodating with my needs and allowed an early check in. The staff was awesome. The room was clean and quiet. Loved mybstay
Stayed 1 night in Mar 2025

10/10 Excellent

Nawal

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Nader

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On first day of my stay , I came back to the hotel around 2 am in a heavy snowy day and the front door was completely closed and the card was not working to access . There was no staff at the front disk . I spent 15 minutes in the snow freezing . And after 15 minutes the guy came and he opened the door and he said I closed it completely because I don’t know who is coming from outside which doesn’t make sense because each gust has a card can be used to access instead shutting the door completely and leaving people in middle of snow storm . It was a horrible experience.
Stayed 2 nights in Mar 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Stayed 2 nights in Mar 2025

2/10 Terrible

Mahek

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Stayed 1 night in Mar 2025

6/10 Okay

Sarina

Stayed 1 night in Mar 2025

10/10 Excellent

April

Stayed 2 nights in Mar 2025

10/10 Excellent

Pasqualina, Laval

Liked: Cleanliness, amenities, property conditions & facilities
Nice room but a little small and a stiff bed.
Stayed 2 nights in Mar 2025

8/10 Good

kohl

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Needs better parking
Stayed 4 nights in Mar 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Pierre

Stayed 3 nights in Feb 2025

10/10 Excellent

Caitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 2 nights. Staff was nice and welcoming. Quiet. Room was clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with my stay. Comfy beds and wanderful breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Love it
Stayed 1 night in Dec 2024

6/10 Okay

Eric

Business traveler, Traveled with partner
Disliked: Staff & service
Substandard cleanliness compared to other experiences at Comfort Inns. Outside and inside old and dirty. Room satisfactory
Stayed 1 night in Feb 2025

10/10 Excellent

Geoff

I arrived late at night so couldn’t see the whole property. The parts of the building I walked through were clean but seemed older. The room, so far is fine.
Stayed 1 night in Feb 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025