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Comfort Inn Ottawa East

2.5 out of 5.0

Recent guest reviews

Service at front desk not very good. Rooms not very clean. People cleaning room entered our room even though there was a DND sign. The only positive is that it is dog friendly. Just an overall weird experience.

We stayed here for a basketball tournament and had a blast. We had a ground floor room which was great and very handy to be right by the car. The breakfast was great.The beds were a bit small. We should have had a Queen bed.

The hotel was pretty good. My room had a foul smell that the front desk offered to spray for me but I didn’t want to smell the harsh deodorizer so I just used something I had. The breakfast is good, just like most of the Comfort Inns that I have stayed in. The area doesn’t provide much to walk to but there is not a far drive to get to lots of things. The general area is business and not overly aesthetic but that is not what is important to me anyway. I will try this place again but if the room smells again then it will be my last time.

Very clean, newly renovated, eggs, sausage Hot breakfast only on the weekend but again very clean! We would book at this hotel again. We were in Ottawa for the Winterlude so the hotel was easy access to events.

Bathroom was dirty, looked as if the bathtub had not been cleaned for awhile. Floors in bathroom were also dirty. Carpet had crumbs/change and dirty all over it. The outside sliding door was broken, and it would not close. The inside door was very difficult to lock. When we brought these concerns up to the gentleman working at the front desk his attitude made it seem he did not care. The fire alarm also went off in the morning around 9am. When we asked what was going on, the cleaners did not care nor did they take the time to find out. When we asked where we were supposed to go for the meeting point if we had to evacuate, they also did not know. Overall a very poor hotel stay.

The management here are working hard to update the property and the property does need some work but the location is great, the staff are great and the value is good. The only constant irritant on this trip and my last visit to this property is connecting to the internet. When you try to log on it tries to coerce you into giving the property a 10. If you don't give it a high score, you are delayed getting on line.

Thoroughly enjoyed our stay. Very clean and friendly service. Quality hotel. Highly recommend this very convenient location. Breakfasts were varied and also very practical. I was in Ottawa to attend my mom's funeral and staff were very compassionate and professional towards my loss.

Barely 2 stars; Working trades and sex trades hotel; smell of weed in hall; dirty carpets; standard breakfast; comfy bed; not first visit; disappointed again; DON'T stay here with children; lots of take out nearby;

This motel looks like an agricultural building from the outside, but the room was perfectly nice. For cheap accommodations with free parking, I would definitely recommend it. The only thing I didn't like was that the curtains didn't fit tightly over the window, so there was a lot of light leak at night. I like a dark room.

They have big and beautiful rooms.The elevators are pretty slow but there are 15 floors.There was a fire alarm around 3:25 am.The pool is also not busy and it is beautiful in the morning.The lobby is very big and checking in and out was quick.

1252 Michael St Ottawa ON

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center

Within a short walk of St. Laurent Centre, Comfort Inn Ottawa East is within a mile (2 km) of Cosmic Adventures. This 68-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's also close to University of Ottawa and Rideau Canal.


Free breakfast is included with your stay and is served each morning.


Comfort Inn Ottawa East's 68 individually furnished rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.

Property features

Comfort Inn Ottawa East features free WiFi in public areas, a 24-hour business center, and coffee in a common area. You can put free parking to good use if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a computer station, a fireplace in the lobby, and a gift shop.

Room options

Comfort Care, Standard Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 3

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Ground Floor

Queen 1 | Sleeps 3

Standard Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

33% of guests recommend this hotel

Total of 154 reviews