Comfort Inn Ottawa East

2.5 star property
Suburban hotel with free breakfast and a 24-hour business center

Choose dates to view prices

Photo gallery for Comfort Inn Ottawa East

Exterior
Lobby
Property amenity
Point of interest
Egyptian cotton sheets, premium bedding, pillowtop beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
1252 Michael St, Ottawa, ON, K1J7T1
  • Place, St. Laurent Centre
    ‪5 min walk‬
  • Place, Ottawa Conference & Event Centre
    ‪2 min drive‬
  • Place, Canada Science and Technology Museum
    ‪6 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪14 min drive‬

Room options

Room, 2 Double Beds, 2nd floor, Non Smoking

7.6 out of 10
Good
(24 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa Bed, 2nd Floor, Non Smoking

8.6 out of 10
Excellent
(16 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room, 1 King Bed with Sofa Bed, 1st Floor, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room, 2 Queen Beds, 1st Floor, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Ottawa

Located in Gloucester, Comfort Inn Ottawa East is within a few miles (5 km) of popular sights such as University of Ottawa and Rideau Canal. This 68-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • St. Laurent Centre - 5 min walk - 0.3 miles
  • Cosmic Adventures - 18 min walk - 1.0 mile
  • Ottawa Conference & Event Centre - 2 min drive - 2.3 miles
  • Perley and Rideau Veterans' Health Centre - 5 min drive - 1.4 miles
  • Canada Science and Technology Museum - 6 min drive - 2.8 miles

Getting around

  • Ottawa Station - 4 min drive
  • Cyrville Station - 7 min walk
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Silk Road - ‬8 min walk
  • ‪Fuwa Fuwa Japanese Pancakes ふわふわパンケーキ専門店 - ‬10 min walk
  • ‪A&W Canada - ‬9 min walk
  • ‪Schnitzel Works - ‬12 min walk

About this property

Comfort Inn Ottawa East

Suburban hotel with free breakfast and a 24-hour business center
Guests of Comfort Inn Ottawa East enjoy free WiFi in public areas, a 24-hour business center, and a computer station. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and dry cleaning/laundry. Additional amenities include a gift shop, a vending machine, and a TV in a common area.
Guests can expect free WiFi and 43-inch LCD TVs with cable channels. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free local calls.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1982
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per pet, per night
  • Dogs and cats only
  • 1 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Comfort Inn Ottawa East.
  • There are no elevators.

Property is also known as

Comfort Inn Motel Ottawa East
Comfort Inn Ottawa East
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Ottawa
Comfort Inn Ottawa East Hotel Ottawa

Frequently asked questions

Are free cancellation options available at Comfort Inn Ottawa East?

Comfort Inn Ottawa East offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Inn Ottawa East?

As of Dec 6, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn Ottawa East on Dec 22, 2025 start from $91.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Comfort Inn Ottawa East?

This hotel is situated in Gloucester within a short 7-minute walk of St. Laurent Centre. You'll also find Rideau Canal and Byward Market Square within a short drive.

Is parking available on site at Comfort Inn Ottawa East?

Yes, self parking is offered for free at the hotel. Though parking is limited, free RV/bus/truck parking and electric car charging are also available.

Does Comfort Inn Ottawa East feature a casino on the premises?

No, Comfort Inn Ottawa East doesn't have a casino.

Is there an indoor pool at Comfort Inn Ottawa East?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Comfort Inn Ottawa East?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as free breakfast and a 24-hour front desk.

Are there hot tubs at Comfort Inn Ottawa East?

No, there isn't a spa tub at this hotel.

Does Comfort Inn Ottawa East have a restaurant with a breakfast menu?

Comfort Inn Ottawa East offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Inn Ottawa East allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Comfort Inn Ottawa East for a fee of CAD 25 per pet, per night.

Does Comfort Inn Ottawa East have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Comfort Inn Ottawa East?

The closest major airport to Comfort Inn Ottawa East is Ottawa International Airport (YOW), which is 11.1 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Comfort Inn Ottawa East?

No, there aren't any guestrooms with balconies at Comfort Inn Ottawa East.

Reviews

Comfort Inn Ottawa East Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 375 out of 1000 reviews
Rating 8 - Good. 324 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 72 out of 1000 reviews

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff very friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Aug 2025

8/10 Good

Dhruv

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Rajinderpal

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's close to HWY 417 and UOttawa ,staff is very friendly and helpful any shift morning or evening. Only thing i think they need to more work on Breakfast, couples of items were frozen like potatoes, omelette but overall very good experience. See you again
Stayed 1 night in Aug 2025

10/10 Excellent

Abha

Liked: Cleanliness, staff & service
The breakfast needs improvement
Stayed 1 night in Aug 2025

4/10 Poor

Tibebe

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good except are door was open when we arrived just a little bit unsettled
Stayed 1 night in Aug 2025

10/10 Excellent

Ray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Tobin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! Loves the room and the breakfast.
Stayed 2 nights in Aug 2025

8/10 Good

Ryan

Liked: Cleanliness, property conditions & facilities
Good budget accommodations.
Stayed 3 nights in Aug 2025

10/10 Excellent

Star Jovane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Mayenie

Stayed 2 nights in Aug 2025

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and a perfect location for my stay. Very easy to access all the things I wanted to see. great parking, quiet, excellent, comfortable bed and upgraded bathroom!
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty toilet, broken cabinet door for fridge, putting breakfast away before it’s over, cleaner coming in before checkout time, wardrobe blocking the air conditioner.
Stayed 2 nights in Aug 2025

8/10 Good

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay at a good price

Had a great 2 night stay at this location. All good, staff friendly, unit was clean and comfortable. Located next to St. Laurent shopping center so access to anything you might need is just a short walk away. Also located just off of the 417 so easy to get anywhere by car. Also located to the nearby Ottawa LRT station.
Stayed 2 nights in Aug 2025

6/10 Okay

Erlene

Liked: Cleanliness
Good day I stayed at the Inn recently around August 5th to 7th. The place was Average in my opinion. Nothing to shout about. After all its an in. The place was clean the staff were good. Some thingsto note: you are charged a $100 security fee to be refunded after you leave the place. Providing that you did no damage to their property. Also there is no kettle or kitchenette in your room. Hence breakfast included. The breakfast was reasonable. I was informed that the security fee will be refunded in about 2 days. Hopefully I will receit today
Stayed 2 nights in Aug 2025

8/10 Good

sabu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nc
Stayed 1 night in Aug 2025

10/10 Excellent

-habs

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly staff, comfy beds
Stayed 1 night in Aug 2025

6/10 Okay

Ellen

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Not as advertised.

It was tricky finding the entrance. Once there, there were very few parking spaces. One had another car parked at an angle and encroaching on one of the few available spaces. I did park there and then we noticed the car was filled with belongings up to the ceiling and including both passenger and driver's sides. It gave the look of a hotel that was on the edge of homeless occupants (like during covid) We were scared going into the hotel. Once inside the desk clerk was pleasant. I booked the hotel several days before and the amount I thought I booked including breakfast was almost $30 more than I was quoted. After 13 hours driving, I was tired and didn't want to make a fuss. I will not be using this inn ever again and will make sure other people are aware of the situation.
Stayed 1 night in Aug 2025

10/10 Excellent

Franklin

Stayed 2 nights in Aug 2025

8/10 Good

Stephane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place to Stop with your Pals or Work

Stopped by after a big day of motorcycling before heading home, Place was perfect for us guys, lots of workers here but place is quiet, we slept well. Also seems to have many Restaurants in the area but must drive there.
Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though our room wasn't ready,the man at the front desk able to get us,a room on tbe 1st floor as my friend has a bad hip and wouldn't have been able to walk up the stairs. It was greatly appreciated that he went the extra mile for us. Breakfast was great also.
Stayed 1 night in Aug 2025

6/10 Okay

Tracey

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025