Skip to main content
Beginning of main content

Comfort Inn Ottawa East

2.5 out of 5.0

Recent guest reviews

Great stay at the comfort inn. The staff was courteous and the check in + check out was fast. The hotel was quiet and I had a good night of sleep. There are plenty of restaurant nearby, which is convenient as well.

When traveling as much as do, 75 hotels this year so far, it's a pleasure to know what to expect, and have no worries. Everyone is always helpful and there to help. Perhaps 10 times there this year and no problems.

I stayed one night for business purposes. The room was very clean, the bed was fine and the desk to work was comfortable. I spent a quiet night. This hotel has no pool or gym and it's not brand new. However, it is good value for a clean, quiet room with good service. I had a few bags of equipment and the gentleman at the reception offered help and brought some to my room. The breakfast was also good and served early for those of us who needed to leave early for work. I recommend it if you are not picky about everything being brand new and are looking for a clean room for an affordable price.

I gave this property a Poor rating. If I rated it based on the usual criteria, this property would be rated Very Good or Excellent. The management and staff are great, the facilities are clean and the breakfast was one of the better ones I have found. The problem is with signing into the internet. If you don't give the property a high rating you are held up every time you want to go on line to do a review. No matter how many times you sign in you are held to ransom and required to fill in the survey in order to get on line.

The room was comfortable and clean. The location was good, right off of the highway. There were numerous places to eat close by. It is located in a business area and appears to be an older building so it isn't as pretty but don't judge a book by the cover.

I would recommend this property highly. We were in Ottawa to visit our son, and have to take our dog with us, and room was clean, staff very friendly, and convenient rooms on ground floor with patio doors. Hot breakfast was Great! We brought our breakfast back on tray to our room and enjoyed it with our dog.

Thank you so much. It was very nice to stay at your hotel. It was clean and people who work there are sweat, polite and very nice. Hope to come back soon and enjoy it again. Thanks again, we will talk about it with our friands. Mary-Jos

We just stayed for 3 nights at the Comfort Inn East. We were very pleased. Nice to have a smaller hotel where you can drive up to the room. Front desk staff were all very pleasant and helpful as were the cleaning staff. Rooms have been redone with granite, new carpet and furniture and are very nice size. Beds and pillows super comfy. Outstanding breakfast - better than most we have stayed at. Hot choices which vary every day. Real butter and cream. Just a step up from the usual. Would recommend you stay here. Prices are very reasonable. We are returning next month.

Reception looks nice but once you get in the room, it's not that great. The walls are thin, I can hear everyone who passes by talking in the hallway and open their doors. I spend a lot in hotels for work. I won't stay here again. Staff are nice I have to say. Close to the mall.

I've stayed here before on multiple occasions and honestly was more than a little disappointed in this stay. It has gone downhill since my last visit here. Our bed had holey sheets which we quickly forgot about because the bed was an uncomfortable coil-filled bowl that played a twangy tune every time one of us rolled over. The bathtub had black mould (such an easy fix, google it!). Our fan (which we kept on for background noise while sleeping) cycled between the "there's a transport truck idling outside your room" to what hubby described as "workboots in a dryer on a pulse cycle". Our tv was an experience as well. Not being from the area, naturally we didn't know the channel selection but whenever we would hit the channel up/down button, it would change the input and not tv so we would have to cycle through all of the input settings until we got back to tv and enter 2-1-enter, 2-2-enter, 2-3-enter to change channels. What a pain. Tried a new remote from reception with the same results. I will say that the staff is as pleasant as you can get though, they're always friendly and very welcoming. Breakfast was good. At least you have that right.

1252 Michael St Ottawa ON

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center

Located within a leisurely stroll of St. Laurent Centre, Comfort Inn Ottawa East is within a few miles (5 km) of Canada Science and Technology Museum. This 68-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's also close to University of Ottawa and Rideau Canal.


Free breakfast is included with your stay and is served each morning.


Comfort Inn Ottawa East's 68 individually furnished rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.

Property features

Comfort Inn Ottawa East features free WiFi in public areas, a 24-hour business center, and coffee in a common area. You can put free parking to good use if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a computer station, a fireplace in the lobby, and a gift shop.

Room options

Comfort Care, Standard Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 3

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Ground Floor

Queen 1 | Sleeps 3

Standard Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

33% of guests recommend this hotel

Total of 142 reviews