Comfort Inn Ottawa East

2.5 star property
Suburban hotel with free breakfast and a 24-hour business center

Choose dates to view prices

Photo gallery for Comfort Inn Ottawa East

Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds
Point of interest
Property amenity
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
1252 Michael St, Ottawa, ON, K1J7T1
  • Place, University of Ottawa
    ‪3 min drive‬
  • Place, Rideau Canal
    ‪4 min drive‬
  • Place, Byward Market Square
    ‪6 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

Room, 2 Double Beds, 2nd floor, Non Smoking

7.6 out of 10
Good
(24 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa Bed, 2nd Floor, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room, 1 King Bed with Sofa Bed, 1st Floor, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room, 2 Queen Beds, 1st Floor, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Ottawa

Located in Gloucester, Comfort Inn Ottawa East is within a few miles (5 km) of popular sights such as University of Ottawa and Rideau Canal. This 68-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • University of Ottawa - 3 min drive - 2.8 miles
  • Rideau Canal - 4 min drive - 3.0 miles
  • Rogers Centre Ottawa - 5 min drive - 3.7 miles
  • Byward Market Square - 6 min drive - 4.1 miles
  • Parliament Hill - 6 min drive - 4.1 miles

Getting around

  • Ottawa Station - 4 min drive
  • Cyrville Station - 7 min walk
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Silk Road - ‬8 min walk
  • ‪Fuwa Fuwa Japanese Pancakes ふわふわパンケーキ専門店 - ‬10 min walk
  • ‪A&W - ‬10 min walk
  • ‪Schnitzel Works - ‬12 min walk

About this property

Comfort Inn Ottawa East

Suburban hotel with free breakfast and a 24-hour business center
Guests of Comfort Inn Ottawa East enjoy free WiFi in public areas, a 24-hour business center, and a computer station. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and tours/tickets. Additional amenities include a gift shop, a TV in a common area, and a vending machine.
Guests can expect free WiFi and 43-inch LCD TVs with cable channels. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free local calls.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1982
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per pet, per night
  • Dogs and cats only
  • 1 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Comfort Inn Ottawa East.
  • There are no elevators.

Property is also known as

Comfort Inn Motel Ottawa East
Comfort Inn Ottawa East
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Ottawa
Comfort Inn Ottawa East Hotel Ottawa

Frequently asked questions

Are free cancellation options available at Comfort Inn Ottawa East?

Comfort Inn Ottawa East offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Inn Ottawa East?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn Ottawa East on Nov 9, 2025 start from $102.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Comfort Inn Ottawa East?

This hotel is situated in Gloucester within a short 7-minute walk of St. Laurent Centre and also 18 minutes on foot from Cosmic Adventures. You'll also find Rideau Canal and Byward Market Square within a short drive.

Will I be able to park at Comfort Inn Ottawa East?

Yes, self parking is offered for free at the hotel. Though parking is limited, free RV/bus/truck parking is also available.

Does Comfort Inn Ottawa East feature a casino on the premises?

No, Comfort Inn Ottawa East doesn't have a casino.

Is there an indoor pool at Comfort Inn Ottawa East?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Comfort Inn Ottawa East?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as free breakfast and a 24-hour front desk.

Are there hot tubs at Comfort Inn Ottawa East?

No, there isn't a spa tub at this hotel.

Does Comfort Inn Ottawa East have a restaurant with a breakfast menu?

Comfort Inn Ottawa East offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Inn Ottawa East allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Comfort Inn Ottawa East for a fee of CAD 25 per pet, per night.

Are there connecting rooms at Comfort Inn Ottawa East?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Comfort Inn Ottawa East?

The closest major airport to Comfort Inn Ottawa East is Ottawa International Airport (YOW), which is 11.1 mi away (17 minutes by car).

Are there rooms with balconies at Comfort Inn Ottawa East?

No, there aren't any guestrooms with balconies at Comfort Inn Ottawa East.

Reviews

Comfort Inn Ottawa East Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 375 out of 1010 reviews
Rating 8 - Good. 332 out of 1010 reviews
Rating 6 - Okay. 168 out of 1010 reviews
Rating 4 - Poor. 66 out of 1010 reviews
Rating 2 - Terrible. 69 out of 1010 reviews

Reviews

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2025

6/10 Okay

richard

Vieux tapis et meubles pour monter au-dessus on passe dans les escaliers où il y’a des vidanges sa semble pas trop sécuritaire
Stayed 1 night in Jul 2025

6/10 Okay

William

Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I liked very much a Female Staff member helping on how to use the waffle making machine. She did with a great Attitude and the Warmest Smile ever! I particularly appreciated Her Willingness to assist Me as a Guest there. I let Her know of My Satisfaction with Her help, even though it would be considered part of Her daily assignment. But wouldn't it be quite lovely if Employees of firms just carry on with their jobs with great and Positive Attitudes? My one suggestion to the Management of Hotel Comfort Inns in Ottawa, and nationwide or International, to always remind your Staff Force to be particularly mindful, while carrying out their daily function(s), to always do it with a Positive Attitude, because in this case; 'you never know who's watching them'. I will certainly be considering staying there or at any other location in the future. And will happily suggest to others to try it our too! My Best regards to All, Satisfied Guest!
Stayed 1 night in Jul 2025

8/10 Good

Joan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good selection for breakfast. Clean room. Room wasn’t ready on arrival after 3 pm - the check-in time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yu

Liked: Property conditions & facilities
Breakfast included
Stayed 1 night in Jul 2025

8/10 Good

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tsering

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good .. Happy stay
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Stayed 3 nights in Jul 2025

8/10 Good

Raimo

Stayed 1 night in May 2025

10/10 Excellent

shatori

Business traveler
Liked: Cleanliness
Lovely stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Stephanie

Traveled with family
We booked based on reviews but I wouldn't stay again. The room was damp and check in took almost 20 minutes. The rest of the staff was very hard working.
Stayed 1 night in Jul 2025

4/10 Poor

Robert

Liked: Cleanliness
The physical logistics of this place are kind of sketchy especially if you’re checking it late at night.
Stayed 1 night in Jul 2025

4/10 Poor

Kutumbuka

Disliked: Cleanliness, amenities, property conditions & facilities
I had a terrible experience. The area where the "hotel" is situated is poorly developed. That area looks like an abandoned war zone with poor road condition. The stuff were SO SLOW ,it took them about 30 minutes to get me checked in. The room is smelly . The carpet is the room was dirty . There was ONLY 1 electric plug-in between the 2 beds. My partner had to charge her in the bathroom. I WOULDN'T RECOMMEND THIS "hotel"
Stayed 1 night in Jul 2025

8/10 Good

Danuta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Miklos

Liked: Cleanliness
Stayed 2 nights in Jun 2025

6/10 Okay

Kevin, Mississauga

Liked: Cleanliness
Disliked: Property conditions & facilities
Sliding door to parking lot lock was broken making it impossible to leave anything valuable in room. Room smelled like second-hand smoke. Bed was comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Hoda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and comfy beds I like the waffle with maple syrup
Stayed 2 nights in Jun 2025

6/10 Okay

Tom

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Once but not again

Convenient location, friendly staff. The photographer deserves an award; the place is considerably smaller and less attractive than ads would indicate. The building is oddly located and is in the back forty, at the end of an industrial road. Efforts were made for cleanliness, but the age really shows everywhere. The room itself was clean but felt like a thin lipstick over worn fixtures. Mattresses squeaked. On the plus side: very convenient luggage loading/unloading, via your own patio door to the parking lot.
Stayed 1 night in Jun 2025

10/10 Excellent

Kimothy

Always reliable, super clean and comfortable.
Stayed 1 night in Jun 2025

6/10 Okay

kat and deb

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Ruel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, closed to mall.
Stayed 2 nights in Jun 2025

6/10 Okay

Deanna

Traveled with partner
Liked: Cleanliness
Weearrived early Sunday morning tired after travelling all day. The Receptionist was extremely helpful and directed us to a restaurant open 24 hours on Saturday that was in walking distance. GREAT!
Stayed 7 nights in Jun 2025

6/10 Okay

Ryan

Stayed 1 night in Jun 2025