Holiday Inn Express & Suites Downtown Ottawa East by IHG

2.5 star property
Hotel with free breakfast, a quick walk to Byward Market Square

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East by IHG

Exterior
Property amenity
Exterior
1 bedroom, desk, blackout drapes, soundproofing
Free daily on-the-go breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Parking available

Explore the area

Map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8
  • University of Ottawa
    ‪8 min walk‬
  • Byward Market Square
    ‪8 min walk‬
  • Parliament Hill
    ‪16 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

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Room options

Standard Room, 2 Queen Beds, Accessible Bathtub

9.4 out of 10
Exceptional
(20 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(205 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Access Tub)

8.8 out of 10
Excellent
(31 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(110 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(46 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Ottawa

Located in Downtown Ottawa, Holiday Inn Express & Suites Downtown Ottawa East by IHG is a leisurely stroll from popular sights such as Byward Market Square and University of Ottawa. This 182-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • University of Ottawa - 8 min walk - 0.5 miles
  • Byward Market Square - 8 min walk - 0.5 miles
  • Parliament Hill - 16 min walk - 0.9 miles
  • Canadian Museum of History - 3 min drive - 1.6 miles
  • Casino du Lac Leamy - 6 min drive - 3.0 miles

Getting around

  • Ottawa Station - 11 min drive
  • Rideau Station - 11 min walk
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • ‪Chez Lucien - ‬5 min walk
  • ‪La Noodle - ‬6 min walk
  • ‪Brigid's Well - ‬3 min walk
  • ‪Pub 101 - ‬6 min walk
  • ‪Burger Factory - ‬6 min walk

About this property

Holiday Inn Express & Suites Downtown Ottawa East by IHG

Hotel with free breakfast, a quick walk to Byward Market Square
At Holiday Inn Express & Suites Downtown Ottawa East by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for CAD 18.00 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

Chinese (Mandarin), English, French, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 18.00 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 10:30 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express & Suites Downtown Ottawa East by IHG Ottawa

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Holiday Inn Express & Suites Downtown Ottawa East by IHG offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

As of Jun 21, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Downtown Ottawa East by IHG on Jul 6, 2025 start from $121.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Holiday Inn Express & Suites Downtown Ottawa East by IHG?

This hotel is situated in Downtown Ottawa within a short 9-minute walk of Byward Market Square and also 15 minutes on foot from Rideau Canal. You'll also find Parliament Hill and Canadian Museum of History within a short drive.

Is parking available on site at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Yes, parking is offered for CAD 18.00 per day with in/out privileges. Though parking is limited, accessible parking is also available.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a casino at the property?

No, Holiday Inn Express & Suites Downtown Ottawa East by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:30 AM and 10:30 PM.

What will couples enjoy most about a stay at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as an indoor pool and a 24-hour fitness facility.

Are there hot tubs at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Express & Suites Downtown Ottawa East by IHG serves free on-the-go breakfast each morning from its snack bar.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Downtown Ottawa East by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Holiday Inn Express & Suites Downtown Ottawa East by IHG?

The closest major airport to Holiday Inn Express & Suites Downtown Ottawa East by IHG is Ottawa International Airport (YOW), which is 10.3 mi away (22 minutes by car).

Are there rooms with balconies at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Downtown Ottawa East by IHG.

Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1171 out of 2248 reviews
Rating 8 - Good. 659 out of 2248 reviews
Rating 6 - Okay. 237 out of 2248 reviews
Rating 4 - Poor. 92 out of 2248 reviews
Rating 2 - Terrible. 89 out of 2248 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Maricar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good, except of the parking of the property is always full. We need to find a public parking around the are because their parking is full as a customer we expect to part in the property.
Stayed 1 night in Mar 2025

8/10 Good

sandhya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast 👍
Stayed 2 nights in Mar 2025

8/10 Good

Igor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good but the area doesn’t look safe. There too many drug addicted people around
Stayed 1 night in Mar 2025

10/10 Excellent

Magda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip to downtown Ottawa

Perfect for a family trip to Ottawa, close to downtown
Stayed 3 nights in Mar 2025

8/10 Good

Angela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was fine, comfortable and clean. There was no parking when we arrived. Area is not the greatest, but it was fine
Stayed 2 nights in Mar 2025

10/10 Excellent

TSERING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Irié

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Cindy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Room was spacious and clean. Breakfast was delicious. It was super close to parliament and Byward market which we loved. However, we felt too unsafe to walk around the hotel and ended up taking taxis so if defeat the purpose of getting a hotel in downtown.
Stayed 3 nights in Mar 2025

8/10 Good

Andrew

Stayed 1 night in Mar 2025

8/10 Good

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and comfortable beds
Stayed 1 night in Mar 2025

8/10 Good

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable beds. An excellent warm breakfast and the staff was very pleasant and helpful!
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Stayed 2 nights in Mar 2025

6/10 Okay

Amanda

Traveled with family and small children, Traveled with family
It’s a horrible location and sometime outlets in our room didn’t work The pool is so tiny and gross. Food was limited, no restaurant. But everything else was clean and I like that all the entrances were locked and the parking garage.
Stayed 3 nights in Mar 2025

10/10 Excellent

Helena

Stayed 2 nights in Mar 2025

8/10 Good

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, the shower had decent water pressure too!! The breakfast staff was amazing, we stayed for 2 nights and there was a variety of foods each morning. Lots of sitting area to eat. The pool was fun, it is chlorine, not a Salt water and it was cloudy when we went down both nights around 9pm, but we still made it fun :-)
Stayed 2 nights in Mar 2025

8/10 Good

Melissa

Stayed 2 nights in Mar 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, but lots of homeless, addiction and mental health in the area. I would stay here again but would now be more aware!
Stayed 2 nights in Mar 2025

8/10 Good

J. Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good variety of breakfast. Overall quiet inside the hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hainsley

Stayed 1 night in Mar 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the greatest area but property is well looked after
Stayed 3 nights in Mar 2025

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Werner

Stayed 1 night in Mar 2025

2/10 Terrible

Tina

Traveled with family and small children
Disliked: Staff & service
When checking in, man at front desk was rude, and condescending. All these extras they needed to add to my cc…
Stayed 1 night in Mar 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is great, surrounding area is not.

The hotel itself is great. The only downfall is the area. Although it is very close to the Byward Market, and downtown Ottawa, the surrounding area is run down and I felt unsafe walking from the hotel to the Byward Market.
Stayed 3 nights in Mar 2025