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Holiday Inn Express & Suites Downtown Ottawa East by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East by IHG

Exterior
Exterior
Property amenity
Exterior
Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8
  • Place, Byward Market Square
    ‪8 min walk‬
  • Place, University of Ottawa
    ‪10 min walk‬
  • Place, Rideau Canal
    ‪11 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(181 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Access Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Access Tub)

8.8 out of 10
Excellent
(45 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(274 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(30 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed

9.2 out of 10
Wonderful
(63 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Ottawa

Located in Lowertown, Holiday Inn Express & Suites Downtown Ottawa East by IHG is a leisurely stroll from popular sights such as Byward Market Square and University of Ottawa. This 182-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Byward Market Square - 8 min walk - 0.5 miles
  • University of Ottawa - 10 min walk - 0.6 miles
  • Rideau Canal - 11 min walk - 0.6 miles
  • National Gallery of Canada - 12 min walk - 0.7 miles
  • Parliament Hill - 16 min walk - 0.9 miles

Getting around

  • Ottawa Station - 11 min drive
  • Rideau Station - 11 min walk
  • Ottawa International Airport (YOW) - 25 min drive

Restaurants

  • ‪Brigid's Well - ‬3 min walk
  • ‪Chez Lucien - ‬5 min walk
  • ‪Tomo - ‬6 min walk
  • ‪Dallhousie PARKING - ‬6 min walk
  • ‪Gyubee Japanese Grill - ‬6 min walk

About this property

Holiday Inn Express & Suites Downtown Ottawa East by IHG

At Holiday Inn Express & Suites Downtown Ottawa East by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for CAD 25 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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May 18 - May 19
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 25 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 25 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 10:30 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA

Holiday Inn Express & Suites Ottawa Downtown East Property

Holiday Inn Express & Suites Ottawa Downtown East Ottawa

Holiday INN EXP Stes Downtown East

Express & Suites Ottawa Ottawa

Holiday EXP Stes Downtown East OTTAWA

Holiday EXP Stes Downtown East

Property Holiday INN EXP Stes Downtown East OTTAWA

OTTAWA Holiday INN EXP Stes Downtown East Property

Property Holiday INN EXP Stes Downtown East

Express & Suites Ottawa By Ihg

Holiday Inn Express Suites Ottawa Downtown East

Holiday Inn Express Suites Downtown Ottawa East by IHG

Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel

Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel

Holiday Inn Express & Suites Downtown Ottawa East by IHG Hotel

Holiday Inn Express & Suites Downtown Ottawa East by IHG Ottawa

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Holiday Inn Express & Suites Downtown Ottawa East by IHG offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Downtown Ottawa East by IHG on May 18, 2026 start from $145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Holiday Inn Express & Suites Downtown Ottawa East by IHG?

This hotel is situated in Lowertown within a short 9-minute walk of Byward Market Square and also 20 minutes on foot from Parliament Hill. You'll also find National Gallery of Canada and Rideau Centre less than a mile away.

Is there parking available at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Yes, parking is offered for CAD 25 per day with in/out privileges. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a casino at the property?

No, Holiday Inn Express & Suites Downtown Ottawa East by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:30 AM and 10:30 PM.

Is Holiday Inn Express & Suites Downtown Ottawa East by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as an indoor pool and a free daily breakfast.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Express & Suites Downtown Ottawa East by IHG serves free on-the-go breakfast each morning from its snack bar.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Downtown Ottawa East by IHG though service animals are welcome.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Holiday Inn Express & Suites Downtown Ottawa East by IHG?

The closest major airport to Holiday Inn Express & Suites Downtown Ottawa East by IHG is Ottawa International Airport (YOW), which is 11 mi away (25 minutes by car).

Are there rooms with balconies at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

No, there aren't any guestrooms at Holiday Inn Express & Suites Downtown Ottawa East by IHG that offer a balcony.

Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1378 out of 2629 reviews
Rating 8 - Good. 774 out of 2629 reviews
Rating 6 - Okay. 280 out of 2629 reviews
Rating 4 - Poor. 89 out of 2629 reviews
Rating 2 - Terrible. 108 out of 2629 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Cherilyn, Dollard-des-Ormeaux

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a quick drive away from the Byward Market and the National Gallery, etc. While we opted not to walk due to the winter weather, I believe it would be easily doable in the summer. The room was clean and well-appointed, and I appreciated the Dove products provided. The friendly staff, especially the breakfast ladies, made our stay enjoyable. The breakfast offered a variety of hot and cold options. There were a few drawbacks. The hotel is located on a busy road, and it could be noisy at times. Additionally, the entrance/exit to the parking lot had tight corners which made manoeuvring in and out challenging. All in all, we had a pleasant stay and would opt for this hotel again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Hassan

Stayed 1 night in Feb 2026

8/10 Good

Amanda

Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Great location. Very close to all what I wanted to do.
Stayed 1 night in Feb 2026

10/10 Excellent

Anne florine

Stayed 1 night in Feb 2026

10/10 Excellent

Savita

Liked: Cleanliness, staff & service, amenities
The beds are comfortable, the rooms are big and clean, the breakfast is delicious. The gym and pool were nice. The location is great and the staff are friendly and professional
Stayed 4 nights in Feb 2026

10/10 Excellent

Naina

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean spacious rooms, clean bathrooms, comfortable bed, normal breakfast like any other hotel.
Stayed 1 night in Feb 2026

6/10 Okay

Darlene

Stayed 1 night in Jan 2026

8/10 Good

Rosario

Business traveler
Liked: Cleanliness, amenities
yes rooms clean staff good
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Edith

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean Room,good service, good breakfeast, calme Room....we plan toi Return toi the hôtel next Time on Ottawa
Stayed 1 night in Jan 2026

10/10 Excellent

Weam

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and spacious. We asked the front desk to give us a room with a nice wiew if possible, and they helped us to get it.
Stayed 1 night in Jan 2026

6/10 Okay

Eman

Stayed 3 nights in Jan 2026

10/10 Excellent

Grigori

Stayed 2 nights in Jan 2026

10/10 Excellent

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
Good location! Good room!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jean Francois

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff is super dedicated! I needed help in the middle of the night and the person at the front desk took the time to find me a solution so that was great also they referred me to a great restaurant nearby and overall you see that they work hard to get the best service.
Stayed 2 nights in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Great front desk staff, very clean room and hotel
Stayed 1 night in Jan 2026

8/10 Good

Amina

Stayed 1 night in Jan 2026

10/10 Excellent

Sergei

Business traveler
Liked: Cleanliness, staff & service, amenities
Good hotel, close to everything.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well maintained hotel.
Stayed 8 nights in Jan 2026

10/10 Excellent

Yanick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

8/10 Good

Cristina

Room was clean, breakfast was not as good as last time.
Stayed 1 night in Jan 2026

10/10 Excellent

DHRAMENDRA SINGH

Liked: Cleanliness, staff & service, property conditions & facilities
Fresh breakfast and cosy rooms
Stayed 2 nights in Dec 2025

8/10 Good

Veronica

Stayed 1 night in Jan 2026

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Gym is nicely equipped. Location is close to Byward market
Stayed 2 nights in Dec 2025

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