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Holiday Inn Express & Suites Downtown Ottawa East by IHG

2.5 star property
Hotel with free breakfast, 9-minute walk to Byward Market Square

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East by IHG

Exterior
Property preview
Desk, blackout drapes, soundproofing, iron/ironing board
Exterior
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8
  • Place, University of Ottawa
    ‪8 min walk‬
  • Place, Byward Market Square
    ‪8 min walk‬
  • Place, Rideau Canal
    ‪11 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(157 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Access Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Access Tub)

8.8 out of 10
Excellent
(42 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(259 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(26 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed

9.2 out of 10
Wonderful
(60 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Ottawa

Located in Lowertown, Holiday Inn Express & Suites Downtown Ottawa East by IHG is a leisurely stroll from popular sights such as Byward Market Square and University of Ottawa. This 182-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • University of Ottawa - 8 min walk - 0.5 miles
  • Byward Market Square - 8 min walk - 0.5 miles
  • Rideau Canal - 11 min walk - 0.6 miles
  • National Gallery of Canada - 12 min walk - 0.7 miles
  • Parliament Hill - 16 min walk - 0.9 miles

Getting around

  • Ottawa Station - 11 min drive
  • Rideau Station - 11 min walk
  • Ottawa International Airport (YOW) - 25 min drive

Restaurants

  • ‪Chez Lucien - ‬5 min walk
  • ‪Brigid's Well - ‬3 min walk
  • ‪The Shawarma Place - ‬5 min walk
  • ‪La La Noodle - ‬6 min walk
  • ‪El Taco De Oro - ‬3 min walk

About this property

Holiday Inn Express & Suites Downtown Ottawa East by IHG

Hotel with free breakfast, 9-minute walk to Byward Market Square
At Holiday Inn Express & Suites Downtown Ottawa East by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for CAD 18.00 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 18.00 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 10:30 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Express & Suites Ottawa By Ihg
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Downtown Ottawa East by IHG
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Ottawa

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Holiday Inn Express & Suites Downtown Ottawa East by IHG offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

As of Jan 13, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Downtown Ottawa East by IHG on Jan 21, 2026 start from $115.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Holiday Inn Express & Suites Downtown Ottawa East by IHG?

This hotel is situated in Lowertown within a short 9-minute walk of Byward Market Square and also 15 minutes on foot from Rideau Canal. You'll also find Parliament Hill and Casino du Lac Leamy within a short drive.

Will I be able to park at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Yes, parking is offered for CAD 18.00 per day with in/out privileges. Though parking is limited, accessible parking is also available.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a casino at the property?

No, Holiday Inn Express & Suites Downtown Ottawa East by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:30 AM and 10:30 PM.

Is Holiday Inn Express & Suites Downtown Ottawa East by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as an indoor pool and a 24-hour fitness facility.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Express & Suites Downtown Ottawa East by IHG serves free on-the-go breakfast each morning from its snack bar.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Downtown Ottawa East by IHG though service animals are welcome.

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Holiday Inn Express & Suites Downtown Ottawa East by IHG?

The closest major airport to Holiday Inn Express & Suites Downtown Ottawa East by IHG is Ottawa International Airport (YOW), which is 11 mi away (25 minutes by car).

Can I book a room with a balcony at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Downtown Ottawa East by IHG.

Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1383 out of 2620 reviews
Rating 8 - Good. 755 out of 2620 reviews
Rating 6 - Okay. 281 out of 2620 reviews
Rating 4 - Poor. 93 out of 2620 reviews
Rating 2 - Terrible. 108 out of 2620 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jung yuan

Stayed 1 night in Oct 2025

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Paulo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Nice people
Stayed 2 nights in Oct 2025

6/10 Okay

Ruby

Stayed 2 nights in Oct 2025

10/10 Excellent

Grace

Stayed 1 night in Jul 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is near an area of homeless people. The property and the rooms were near new condition, or newly renovated. About 1 km from Byward Market & Parliament Hill areas. Overall, good value for the money; complimentary breakfast was nice.
Stayed 2 nights in Sep 2025

8/10 Good

kashif

Traveled with family
It was a good place to stay 😃
Stayed 1 night in Oct 2025

6/10 Okay

Waleed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
been to a lot of holiday inn, and usually the parking is included in the price. Apparently they have limited parking (underground) and if it’s booked then you have to park outside with a third party parking area which was almost 10 minutes walk from the place. Also a bit scary because there is a shelter hub right across from the location. The thermostat inside the room had the brightest light. Personal preference of darkness when sleeping but oh well. The neighbourhood wasn’t the best because it’s right across from a community shelter hub, of some sort.
Stayed 1 night in Oct 2025

6/10 Okay

Ying Virginia

Liked: Cleanliness, staff & service
Clean room, convenient location
Stayed 1 night in Oct 2025

10/10 Excellent

Ronald C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. No complaints at all.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

4/10 Poor

Sahana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The mattress was not good and not sure if it was beg bugs .it was itchy all night . Also the AC was too noisy
Stayed 1 night in Oct 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but the area around is a bit scary

Everything about the hotel is great, clean, nice, good location to downtown, free breakfast. It is a shame the area around it is so sketchy. They do have security there 24/7 though.
Stayed 2 nights in Sep 2025

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool warm with towels, room large and clean. Fridge, microwave, closet, TV, free WiiFii. Paid Parking in secure garage. Short walk to the happening ByWard Market District with great restaurants. We had tasty PHO. Walking distance to Parliament Hill.
Lovely warm pool and fitness center
roomy, clean, hooks for coats, handy spot to open up two suitcases
TV with HBO, lots of charging stations, desk
chaize lounge /couch to spread out. Room in good shape
Stayed 1 night in Oct 2025

2/10 Terrible

kobina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Clare

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, room and breakfasts were all great. However, there is a homeless shelter close by, and my friends felt unsafe walking in the evening. During the day, however, we were close by a beautiful park on the Rideau River, and we loved that walk.
Stayed 4 nights in Sep 2025

10/10 Excellent

Lita

My husband stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Tenzin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean including room, lounge and dining area. The staff are friendly, room service is great and location is perfect with walkable distance to the tourist spot.
Stayed 2 nights in Oct 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Belle

Stayed 2 nights in Oct 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to ask for towels on the third day. Beds were not made up daily, but that doesn’t bother us too much. Room was clean, had plenty of lamps, easy chair with foot stool, good TV and desk. No carpet smell. Came with fridge and microwave. Breakfast area was better than most such establishments.
Stayed 3 nights in Oct 2025

8/10 Good

Andy

Stayed 1 night in Oct 2025

8/10 Good

graham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is very nice,that is not the problem...area is not the best at all
Stayed 3 nights in Oct 2025

10/10 Excellent

Sergei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but became costly.
Stayed 2 nights in Oct 2025

8/10 Good

Shweta

Stayed 3 nights in Oct 2025

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