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Holiday Inn Express & Suites Ottawa West - Nepean by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Exterior
Free daily on-the-go breakfast
In-room safe, desk, iron/ironing board, free cribs/infant beds
Terrace/patio
Free daily on-the-go breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2055 Robertson Road, Ottawa, ON, K2H5Y9
  • Place, Nepean Creative Arts Centre
    ‪13 min walk‬
  • Place, Canadian Tire Centre
    ‪7 min drive‬
  • Place, Parliament Hill
    ‪17 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

View all photos for Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(11 reviews)
  • 385 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

8.6 out of 10
Excellent
(12 reviews)
  • 385 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 385 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(84 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(11 reviews)
  • 460 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Wheelchair)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Wheelchair)

9.0 out of 10
Wonderful
(22 reviews)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.8 out of 10
Exceptional
(11 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Ottawa

Located in Nepean, Holiday Inn Express & Suites Ottawa West - Nepean by IHG is within a 15-minute drive of popular attractions such as Canadian Tire Centre and Tanger Outlets. This hotel has 115 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Nepean Creative Arts Centre - 13 min walk - 0.7 miles
  • Canadian Tire Centre - 7 min drive - 7.3 miles
  • Rideau Canal - 12 min drive - 12.0 miles
  • Parliament Hill - 17 min drive - 12.9 miles
  • Canadian Museum of History - 19 min drive - 12.7 miles

Getting around

  • Ottawa Fallowfield Station - 15 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Royal Canadian Legion Bells Corners - ‬2 min drive
  • ‪Dairy Queen - ‬3 min walk

About this property

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

At Holiday Inn Express & Suites Ottawa West - Nepean by IHG, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Other amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Indoor pool
Hyatt Place Ottawa West
Nepean
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 1,938 reviews
$128 nightly
The price is $153
Jun 21 - Jun 22
Total with taxes and fees
Hyatt Place Ottawa West

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,100 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25.00 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Suites Ottawa West Nepean by IHG
Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

As of Jun 8, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa West - Nepean by IHG on Jun 21, 2026 start from $127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

This hotel is situated in Nepean, close to Canadian Tire Centre, Bayshore Shopping Centre, and Nepean Sportsplex. You'll also find Centrepointe Theatre and Bell Sensplex within a short drive.

Will I be able to park at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG include a casino at the property?

No, Holiday Inn Express & Suites Ottawa West - Nepean by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yes, this hotel has an indoor pool.

Is Holiday Inn Express & Suites Ottawa West - Nepean by IHG good for couples?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an indoor pool and a free daily breakfast.

Are there hot tubs at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have a restaurant with a breakfast menu?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers free on-the-go breakfast each morning though there is no restaurant.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Express & Suites Ottawa West - Nepean by IHG for a fee of CAD 25.00 per pet, per night.

Are there connecting rooms at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

The closest major airport to Holiday Inn Express & Suites Ottawa West - Nepean by IHG is Ottawa International Airport (YOW), which is 11.8 mi away (26 minutes by car).

Can I book a room with a balcony at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express & Suites Ottawa West - Nepean by IHG.

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 702 out of 1158 reviews
Rating 8 - Good. 299 out of 1158 reviews
Rating 6 - Okay. 80 out of 1158 reviews
Rating 4 - Poor. 43 out of 1158 reviews
Rating 2 - Terrible. 34 out of 1158 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
We have stayed here multiple times and enjoy everything every time
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Zeinab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast and friendly staff. Had everything we needed in the room and plenty more. Highly recommend
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Was an affordable hotel in a great location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities
Beds were comfy, everything was clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yuexue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast has variety of things.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Meshari

Liked: Cleanliness, amenities, property conditions & facilities
Good customer service Very nice.. clean room Good price I recommended
Stayed 1 night in Feb 2026
Verified

8/10 Good

Roland

Liked: Cleanliness, amenities
The staff was very accommodating.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly helpful staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
Staff was great, but most of all was the cleanliness. The whole room and particularly the washroom was spotless
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and establishment.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chang

Liked: Cleanliness, staff & service, amenities
Great !
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on renovation. But even with this inconvinient my staying was exelent. The staffs super polite and bedroom cleaned and very confortable.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

patrick

Liked: Staff & service
During my stay the establishment was under renovation.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Clean basic hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet room, comfortable bed, great breakfast buffet
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great visit. Clean and comfortable rooms
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Room was wonderful and staff were very nice
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

SHAWNAH

Liked: Cleanliness, staff & service, amenities
Very friendly and helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the bed was so comfortable.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great room, clean. Wonderful breakfast as usual.
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Zorab Cris

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is under renovation. Hearing loud noise while eating breakfast.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Mary Ann

Liked: Cleanliness, property conditions & facilities
Room was great. Staff very good. Noisy hockey team.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

karin

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect size and had everything we needed. Staff was very professional yet warm. Breakfast was the best we've seen in many years and started our day off very well. We'll be back for sure!
Stayed 1 night in Jan 2026

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