Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Hotel in Ottawa with free breakfast and a 24-hour fitness center

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Indulge in a variety of dishes at our self-service buffet, featuring omelets, cheese, and more.

Guests can enjoy a flat roof and balconies from every floor, with a covered walkway offering shelter at the entrance.

Two single beds with white linens and a geometric pattern, a flat-screen TV, and a small table with a lamp.

Relax in a spacious area with sofas, a bench, and a reception desk, surrounded by potted plants and a large screen.

Relax in our spacious lobby, featuring a seating area with comfortable chairs and a central ottoman, a large flat-screen TV, and lush greenery.

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Gym
24/7 front desk
Pet friendly
Laundry

Explore the area

500 Brisebois Crescent, Ottawa, Ontario, Ottawa, ON, K1E0A6

Place D'Orleans Shopping Center
‪3 min walk‬
Petrie Island Park
University of Ottawa
‪13 min drive‬
Ottawa, ON (YOW-Macdonald-Cartier Intl.)
‪25 min drive‬

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Room options

Suite, 2 Queen Beds

Wonderful

500 sq ft
Sleeps 6
2 Queen Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds (Additional Living Area)

Wonderful

500 sq ft
Sleeps 6
2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Exceptional

250 sq ft
Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds

Exceptional

250 sq ft
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Exceptional

250 sq ft
Sleeps 4
1 King Bed

Room (Specialty)

Exceptional

250 sq ft
Sleeps 2
1 King Bed

Standard Room, 1 King Bed

Excellent

250 sq ft
City view
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Exceptional

250 sq ft
Sleeps 2
1 King Bed

Standard Room

Exceptional

250 sq ft
Sleeps 2
1 King Bed

About the neighborhood

Ottawa

Located in Orleans within a short walk of Place D'Orleans Shopping Center, Holiday Inn Express & Suites Ottawa East - Orleans by IHG is within 2 miles (3 km) of Princess Louise Falls. This 103-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.

What's nearby

Place D'Orleans Shopping Center - 3 min walk - 0.2 miles
University of Ottawa - 13 min drive - 10.9 miles
Canada Aviation and Space Museum - 14 min drive - 8.2 miles
Byward Market Square - 16 min drive - 12.3 miles
Parliament Hill - 16 min drive - 12.3 miles

Getting around

Blair Station - 9 min drive
Ottawa, ON (XDS-Ottawa Train Station) - 16 min drive
Ottawa International Airport (YOW) - 30 min drive

Restaurants

‪McDonald's - ‬20 min walk
‪A&W Restaurant - ‬9 min walk
‪Tim Hortons - ‬8 min walk
‪Tim Hortons - ‬13 min walk
‪Milano Pizzeria - ‬18 min walk

About this property

Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Hotel in Ottawa with free breakfast and a 24-hour fitness center

Guests staying at Holiday Inn Express & Suites Ottawa East - Orleans by IHG enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include conference space, a 24-hour business center, and express check-out.

Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer free toiletries. Refrigerators, microwaves, and coffee makers are also available. Weekly housekeeping is available.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

Arabic, English, French, Hungarian, Spanish

Similar properties

Relax by the rectangular pool surrounded by a tiled floor and lush greenery.

Pool
Pet friendly
Parking included
Free WiFi

$112 nightly

Aug 4 - Aug 5

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free self parking on site

Food and drink

Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

24-hour gym
Indoor pool

Family friendly

In-room crib
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk

Guest services

Change of towels on request
Housekeeping (weekly)
Multilingual staff

Business services

1,367 square feet of conference space
24-hour business center
3 meeting rooms

Outdoors

Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk

5 floors
Banquet hall
Built in 2014

Room amenities

Bedroom

Bedsheets provided
Free crib
Pillow menu
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Free local calls
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 19

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property welcomes pets for CAD 25 per accommodation, per day
Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for CAD 10.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: CAD 25 per accommodation, per day
Service animals are exempt from fees
Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Check-in: 3 PM
Check-out: 11 AM
Minimum check-in age: 19

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector and a smoke detector.

Additional information about polices, regulations, and more:

Pool access available from 7:00 AM to 11:00 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Ottawa East Orleans Hotel

Holiday Inn Express Orleans Hotel

Holiday Inn Express Ottawa East Orleans

Holiday Inn Express Orleans

Holiday Inn Express Suites Ottawa East Orleans

Holiday Inn Express Suites Ottawa East Orleans by IHG

Holiday Inn Express Suites Ottawa East Orleans an IHG Hotel

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Hotel

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Ottawa

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

As of Jul 19, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa East - Orleans by IHG on Jul 28, 2025 start from $149.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

This hotel is situated in Orleans within a short 5-minute walk of Place D'Orleans Shopping Center. You'll also find Petrie Island Park and Millennium Sports Park within a short drive.

Is there parking available at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG feature a casino?

No, Holiday Inn Express & Suites Ottawa East - Orleans by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 11:00 PM.

What amenities will couples enjoy at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Couples staying at this hotel will appreciate amenities like a pillow menu and free Internet access as well as an indoor pool.

Are there hot tubs at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have a restaurant with a breakfast menu?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites Ottawa East - Orleans by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Holiday Inn Express & Suites Ottawa East - Orleans by IHG for a fee of CAD 25 per accommodation, per day.

Are there connecting rooms at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

The closest major airport to Holiday Inn Express & Suites Ottawa East - Orleans by IHG is Ottawa International Airport (YOW), which is 18.6 mi away (30 minutes by car).

Can I book a room with a balcony at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Ottawa East - Orleans by IHG.

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

2/10 Terrible

Ronald

Jun 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I will be calling Orbits upon arrival home as the booking arrangement was terrible.

Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Traveled with family

Apr 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

10/10 Excellent

Arlene

Traveled with family

Apr 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We like that hot buffet breakfast was included in our stay. Thanks.

Stayed 1 night in Mar 2025

10/10 Excellent

Larry

Business traveler

Apr 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Like new!

Stayed 1 night in Apr 2025

8/10 Good

Pierre

Traveled with partner

Apr 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

A bit hard to get to due to all the road construction around the property. On our first night there where a number of wild children running up and down the hallway. Someone must have lodged a complaint because the noise stopped. On the first morning on the way to breakfast, I felt very unsafe on the elevator when a young man decided to berate me loudly for not having said good morning to him when he entered the elevator. He certainly was on a power trip and his girlfriend found this very funny. He later passed by the breakfast area and again smirked at me and commented again. No guest should have to deal with such odd behaviour especially when the guest is a 77 year old senior and the conceited punk is his 20’s . The cigarette parked behind his ear said it all. Also in the breakfast area there were children openly coughing over the serving trays and the bread container. Not very appetizing .

Stayed 3 nights in Apr 2025

10/10 Excellent

Ward

Business traveler

Apr 11, 2025

Liked: Amenities

Very friendly service.

Stayed 1 night in Apr 2025

2/10 Terrible

Glenn

Apr 8, 2025

Stayed 2 nights in Apr 2025

8/10 Good

Brian

Business traveler

Apr 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No surprises

Good stay, even though renovations going on

Stayed 1 night in Mar 2025

2/10 Terrible

Neha

Traveled with family and small children, Traveled with family

Mar 23, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

We tolerated their "under renovation" status and the fact that the elevator didnt work -- I went up and down four stories of stairs, twice. The place was a total disaster, and unsafe. There were dogs in the rooms near us, barking all the time. There were hockey tournaments happening, and teams of young players making noise. But the worst thing that happened was being charged for damage we did not cause at all, in any fashion. We will be following up with management. I am exhausted from what was supposed to be a restful trip.

Stayed 1 night in Mar 2025

6/10 Okay

Dawn

Traveled with family and small children

Mar 22, 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Renovations meant dusty conditions, awkward hallways, pool was closed, gym was closed

Stayed 5 nights in Mar 2025

10/10 Excellent

Giovanna

Mar 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Exceptionally clean & renovated rooms. Nice to have free self serve parking. Reception at the hotel was very nice & loved their breakfast!

Stayed 1 night in Mar 2025

10/10 Excellent

marc

Mar 17, 2025

Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Mar 16, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Amedee

Mar 7, 2025

Stayed 1 night in Feb 2025

8/10 Good

Paolo

Business traveler

Mar 4, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Parking is under construction and this was not posted on the website. No pool and gym available. Knowing this information I would have not booked this hotel. Breakfast had a good selection of food.

Stayed 1 night in Mar 2025

2/10 Terrible

Morgan

Traveled with family and small children, Traveled with family

Mar 4, 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

We were unaware that the property was undergoing construction. There was dry wall dust all over the place. No pool available which is why we booked it for our children.

Stayed 2 nights in Mar 2025

2/10 Terrible

Sahar

Feb 18, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Feb 2025

2/10 Terrible

Amanda

Business traveler

Feb 18, 2025

Disliked: Staff & service, property conditions & facilities

Never again

Stayed 1 night in Feb 2025

6/10 Okay

Michèle

Jan 23, 2025

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

Wasn’t that impressed

I recently stayed at this hotel and was very disappointed with my experience. The property was under construction, but there was absolutely no clear signage to indicate where to enter the building or where the check-in desk was located. It was extremely frustrating trying to navigate the situation without any direction. Additionally, I was charged an extra $1.00 at check-in under the pretense of verifying that I was the cardholder. While the amount is small, it’s the principle that matters. I’ve never encountered this practice at other hotels, and it left me wondering how often this happens to guests. Overall, the lack of communication, poor organization, and unnecessary fee left me with a negative impression. I hope the hotel addresses these issues to improve the experience for future guests. The only good thing was the breakfast service. Great kitchen staff. !

Stayed 1 night in Jan 2025