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Courtyard by Marriott Ottawa East

3.0 out of 5.0

Recent guest reviews

fine ...nice and the breakfast was good...but bathroom a bit dated

it was nice, clean rooms , good food and excellent service

HOTEL WAS GOOD! THE BARRISTA STAFF NEED TO BE POLITE! I WAS REFUSED TO TAKE THE BREAKFAST FOR THE KIDS IN THE ROOM......NOT SURE WHY!

the hotel needs a update especially the hallways where the rooms are doors on the rooms seem to be from another era

Lovely hotel! Double rooms very spacious! Bathrooms very large! Not your normal Courtyard Marriott! Buffet breakfast was nice! Front desk staff could be a little bit more responsive and not so passive! Not very knowledgeable about surrounding area attractions! Definitely needs some improvement! Otherwise, wonderful stay!

Great from check in to check out. Courteous staff and nice facilities. Room was clean and nicely decorated.

Quick stop overnight and really enjoyed our stay at this hotel. Great room and bath. AS

Enjoyed this clean, fresh and modern hotel ! Great parking -easy access to Hwy 417 and top floor pool. Very friendly staff -I will definitely staff again!

The building is very nice and the rooms are spacious and nicely furnished. The reservation was made for three travellers but when we arrived there the sofa bed was not set and the sheets and pillows nowhere to be seen. That was solved by the front-desk staff while we were out for dinner, however the newly arranged bed had no blankets and it took forty minutes to get one delivered to the room. The room was big and the thermostat was too far away from the (very noisy) air conditioning outlet so we were freezing in one corner and ok in the other one. The water from the shower was not as hot as it should have been. Overall the hotel is good, but a little overpriced for the service it offers (not the facially, which is new and beautiful)

The hotel is fine. Nothing special but perfectly servicable. The restaurant is atrocious and not all what one would expect for a convention hotel. Limited menu with no ability to to modify any item. The one page menu has about 5-6 items for each meal and no, you can't have breakfast items during lunch or dinner nor can you have lunch items during dinner. Service was slow (~45 minutes when we were the only two people in the restaurant) and quite apathetic. I eventually went up to the counter to get more water.

The room was A+, staff were A+, location was close to shopping and a bus route to downtown Ottawa. We would definitely stay there again.

Room options

Room, 1 King Bed

King 1 | Sleeps 4

Executive Suite, 1 Bedroom

King 1 | Sleeps 4

Guest reviews for Courtyard by Marriott Ottawa East

Everyone (2) Couples (3) Family (6)
5

nice

Everyone

fine ...nice and the breakfast was good...but bathroom a bit dated

By on Oct 27, 2016

4

excellent , quick check in and outr process

Everyone

it was nice, clean rooms , good food and excellent service

By , from Toronto, Canada on Mar 16, 2016

4

hotel was good! the barrista staff need to be polite!

Families

HOTEL WAS GOOD! THE BARRISTA STAFF NEED TO BE POLITE! I WAS REFUSED TO TAKE THE BREAKFAST FOR THE KIDS IN THE ROOM......NOT SURE WHY!

By on Dec 2, 2015

4

ottawa experience

Couples

the hotel needs a update especially the hallways where the rooms are doors on the rooms seem to be from another era

By on Jul 28, 2015

4

very nice stay in ottawa!

Families

Lovely hotel! Double rooms very spacious! Bathrooms very large! Not your normal Courtyard Marriott! Buffet breakfast was nice! Front desk staff could be a little bit more responsive and not so passive! Not very knowledgeable about surrounding area attractions! Definitely needs some improvement! Otherwise, wonderful stay!

By on Aug 11, 2014

4

great hotel

Couples

Great from check in to check out. Courteous staff and nice facilities. Room was clean and nicely decorated.

By on Jul 4, 2014

4

quck visit

Families

Quick stop overnight and really enjoyed our stay at this hotel. Great room and bath. AS

By on Feb 22, 2014

5

ottawa weekend visit

Couples

Enjoyed this clean, fresh and modern hotel ! Great parking -easy access to Hwy 417 and top floor pool. Very friendly staff -I will definitely staff again!

By on Jul 30, 2013

3

if you are cold all the time, not the hotel for you

Families

The building is very nice and the rooms are spacious and nicely furnished. The reservation was made for three travellers but when we arrived there the sofa bed was not set and the sheets and pillows nowhere to be seen. That was solved by the front-desk staff while we were out for dinner, however the newly arranged bed had no blankets and it took forty minutes to get one delivered to the room. The room was big and the thermostat was too far away from the (very noisy) air conditioning outlet so we were freezing in one corner and ok in the other one. The water from the shower was not as hot as it should have been. Overall the hotel is good, but a little overpriced for the service it offers (not the facially, which is new and beautiful)

By on Sep 3, 2012

4

acceptable hotel but lousy restaurant

Families

The hotel is fine. Nothing special but perfectly servicable. The restaurant is atrocious and not all what one would expect for a convention hotel. Limited menu with no ability to to modify any item. The one page menu has about 5-6 items for each meal and no, you can't have breakfast items during lunch or dinner nor can you have lunch items during dinner. Service was slow (~45 minutes when we were the only two people in the restaurant) and quite apathetic. I eventually went up to the counter to get more water.

By on Aug 22, 2012