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First thing upon checkin notified that there would be an additional $20 charge for ‘incidentals’. No explanation as to what incidentals we were paying for and no mention of this fee on their website. The 2 rooms we reserved months in advance were 5 floors apart. If you are travelling with family and need to be close by, suggest confirmation in writing and reconfirm before you go or just get another hotel. The Hilton Garden just across from them seems to be a possibility and they do have restaurant facilities recommended by our shuttle driver. Unfortunately, we had supper prior to returning our rental car. This could have been mentioned at checkin especially as this hotel does not have a restaurant.
Large spacious rooms were great for my weeks stay. The breakfast selection is excellent. Front desk staff was very helpful in assisting me with directions. There is a city bus stop near the hotel that takes you to downtown Ottawa. The bus was easy.
This hotel is a great value for being modernize, rooms, breakfast included and close to the airport. The staff is great easy check in. If you need extra living space book the 2 queens or king with additional space.
We decided to have a relaxing night out away from the kids and daily life, a treat to ourselves. The hotel is only 10 months old and is fantastic. The check in wss for 4pm , however I received an email at 9 am letting me know my room was already for check in, that was incredible in itself. It is right by the airport and was still very quiet. The room with a king bed and nice leather couch felt like a suite, it came with microwave , bar fridge and espresso machine and small sink, a nice touch. The bed was super comfortable and the shower was very modern, has from ceiling to floor. Loved the room size and the nice bug screen tv which enabled me to watch movies from my phone via the chromecast . Will definately stay here again. Breakfast was included and didnt disappoint. Great staff, friendly and courteous a great job in choices of hiring their employees.
First off, the odd thing is you enter the hotel through the Hilton parking lot. Second, even though it says it's near the airport, we never heard a plane. The entrance is very open. Our room was upgraded to a king suite and we could have had a party in it. Breakfast in the morning was good.
Check in was a breeze. Rooms were very very spacious. Hotel is new. There is coffee/tea lounge. Breakfast included (includes ham fruits eggs etc etc) - it was great. There is keurig machine in room. Place is clean. Had a totally great experience here, would come back to same hotel if ever we are back in Ottawa.
This new hotel is very nice. The rooms are huge and very clean. So handy being close to the airport. Downside is lack of nearby restaurants if you are on foot. The continental breakfast is excellent. Tons of choice.
To be recommended Its very close to the airport and there is an efficient shuttle service Very good Buffet Breakfast Free onsite parking Well appointed rooms The Garden Inn next door has a good full service restaurant
We checked into this airport hotel on a busy Friday night; the staff member handling it was very quick and efficient, polite, and professional. The suite we stayed in for two nights was spotlessly clean, well appointed, and even had two showers (tub and stall) in it, with a lot of towels so we didn't need to ask for more. The breakfast area was similar- clean, well stocked and quickly restocked, with good food and constant but unobtrusive staff keeping things running well, and a good choice of tasty foods. But, the front desk was the most impressive part of this place- even when large numbers of tired and grouchy travelers hit the lobby checking in, they moved the mob through swiftly and efficiently and kept everyone happy- an amazing feat! I can recommend this hotel at the highest level; it may well be the best Fairfield Inn or other Marriott property I've stayed at in a very long time! top notch exercise room and pool complete the picture- I will definitely stay there again when I go to Ottawa for any reason- the hotel itself is worth the trip!
We spent only one night but we were very impressed with the hotel. The design is good with high ceilings and spacious areas. The room (615) was huge with 2 queens and an area with a fill sofa and large tv. Big windows that faced the airport but we heard nothing. The free breakfast was the usual fare but it was insanely crowded as this was the last week before school starts.
Located in Ottawa Division, Fairfield Inn & Suites by Marriott Ottawa Airport is 2.9 mi (4.6 km) from South Keys Shopping Centre and within a 10-minute drive of Carleton University. This 232-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.
Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.
Fairfield Inn & Suites by Marriott Ottawa Airport's 232 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 55-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Fans, phones, and ironing boards are also available.
At Fairfield Inn & Suites by Marriott Ottawa Airport, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a 24-hour business center, and an ATM.