Hilton Garden Inn Ottawa Downtown

3.5 star property
Eco-certified hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Ottawa Downtown

Lobby
Room, 1 King Bed (Small) | Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes
Indoor pool, sun loungers
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Parliament Hill
    ‪12 min walk‬
  • Byward Market Square
    ‪18 min walk‬
  • University of Ottawa
    ‪2 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪15 min drive‬

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Room options

Signature Room, 2 Queen Beds

9.2 out of 10
Wonderful
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Small)

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(24 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

Signature Room, 1 King Bed

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ottawa

Located in Downtown Ottawa, Hilton Garden Inn Ottawa Downtown is a leisurely stroll from popular sights such as Supreme Court of Canada and Canadian War Museum. This 175-room hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Parliament Hill - 12 min walk - 0.6 miles
  • Canadian War Museum - 12 min walk - 0.7 miles
  • Byward Market Square - 18 min walk - 1.0 mile
  • University of Ottawa - 2 min drive - 1.0 mile
  • Canadian Museum of History - 3 min drive - 1.6 miles

Getting around

  • Lyon Station - 2 min walk
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Spin Kitchen & Bar - ‬3 min walk
  • ‪Swizzles - ‬3 min walk
  • ‪Occo Kitchen - ‬2 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Tim Hortons - ‬2 min walk

About this property

Hilton Garden Inn Ottawa Downtown

Eco-certified hotel with a fitness center and a 24-hour business center
At Hilton Garden Inn Ottawa Downtown, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Self parking is available for CAD 28.25 per night. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
50-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Tempur-Pedic beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, Hindi

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 28.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 20.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Built in 2018
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 70 per accommodation, per stay (maximum CAD 70 per stay)
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 20.95 per person
  • Covered self parking fee: CAD 28.25 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay (maximum CAD 70 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 19 years old.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

National Ascend Collection
National Ascend Collection Ottawa
National Hotel Ascend Collection hotel
National Hotel Ascend Collection hotel Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Garden Inn Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel Ottawa

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Ottawa Downtown?

Hilton Garden Inn Ottawa Downtown offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Ottawa Downtown?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Ottawa Downtown on Jul 21, 2025 start from $139.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hilton Garden Inn Ottawa Downtown?

This hotel is situated in Downtown Ottawa within a short 14-minute walk of Canadian War Museum and also 19 minutes on foot from Parliament Hill. You'll also find Byward Market Square and Rideau Canal within a short drive.

Will I be able to park at Hilton Garden Inn Ottawa Downtown?

Yes, covered parking is offered for CAD 28.25 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Hilton Garden Inn Ottawa Downtown feature a casino?

No, Hilton Garden Inn Ottawa Downtown doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Ottawa Downtown?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Hilton Garden Inn Ottawa Downtown?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hilton Garden Inn Ottawa Downtown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Ottawa Downtown have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Ottawa Downtown serves a full breakfast for a surcharge each morning at Tulip Restaurant & Bar.

Will Hilton Garden Inn Ottawa Downtown allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hilton Garden Inn Ottawa Downtown for a fee of CAD 70 per accommodation, per stay.

Does Hilton Garden Inn Ottawa Downtown have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hilton Garden Inn Ottawa Downtown?

The closest major airport to Hilton Garden Inn Ottawa Downtown is Ottawa International Airport (YOW), which is 8.3 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Hilton Garden Inn Ottawa Downtown?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Ottawa Downtown.

Does Hilton Garden Inn Ottawa Downtown have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hilton Garden Inn Ottawa Downtown.

Hilton Garden Inn Ottawa Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1002 reviews
Rating 8 - Good. 255 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

The hotel is in a great location and the staff were extremely friendly and professional. Hotel is clean and has everything you could possibly need. Highly recommend
Stayed 3 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay here, the room was clean, comfortable and very quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Gregor

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location. Room was large, and bed and pillows great. Staff i interacted with were all nice. Definitely recommend
Stayed 3 nights in Mar 2025

8/10 Good

Candice

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there was more info about, free breakfast, Wi-Fi..
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Stayed 5 nights in Mar 2025

10/10 Excellent

shannon, napanee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went above and beyond with special requests. Great for proximity to parliament, coffee shops and great dining.
Stayed 1 night in Mar 2025

8/10 Good

peter

Your hotel looked very good and modern. The price in my opinion should have included some kind of breakfast. Room 917 was supposed to be a GOOD room according to the front desk. It had a small window at the end near the 2nd bed. The window overlooked the neighbouring construction projects crane. Not inviting to spend any down time in.
Stayed 1 night in Mar 2025

10/10 Excellent

Noel

Stayed 1 night in Mar 2025

10/10 Excellent

Marie-Christine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Teresa K

Liked: Staff & service, property conditions & facilities
Nice decor in lobby and hallways.
Stayed 1 night in Mar 2025

8/10 Good

Sorin

Liked: Cleanliness, property conditions & facilities
Location is great, close to downtown. Nice room and comfortable bed. Nice indoor pool. Extra for parking plus extra for breakfast, water in the room for $2
Stayed 1 night in Mar 2025

8/10 Good

Anish

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a good stay and good choice between a few hotels that we were going back and forth with. It was a renovated suite - everything looked new The staff was always very helpful and provided with all required information when we were checking in. Kids used the pool which was well maintained and cleaning with plenty of clean towels. The only low point was the mattresses in the bed which was not very comfortable- I’d say average. The other thing was supplies and towels in the bathroom weren’t enough for 4 guests. Something they can improve on :) Overall we were happy with the services
Stayed 2 nights in Mar 2025

4/10 Poor

heather

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Rooms were nice esthetically and clean. Mattresses were well worn and very springy. If you are sleeping with anyone you can feel every movement made. If you are arriving in a truck or an SUV, you cannot park in their parking garage as their height restriction is only 5'9". They will instruct you to use a private lot across the street that costs $40/night but their machines were not working correctly. We ended up having to park two blocks away in a different lot for $50/night. The pool is nice, however it is not monitored. Young adults were drinking on the pool side, and diving and jumping into the pool despite the signs restricting it.
Stayed 1 night in Mar 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Denise

Stayed 1 night in Mar 2025

10/10 Excellent

Magdalena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Jeff W

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our family stay. The kids loved the pool!
Stayed 3 nights in Mar 2025

6/10 Okay

Katie

Stayed 2 nights in Feb 2025

10/10 Excellent

catharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Service was incredible. Loved the fact that the gym was open 24 hrs and the pool opened from 6am-11pm. All hotels should have that option.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had everything we needed as a family of 4.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay

Perfect for my business trip
Stayed 2 nights in Mar 2025

10/10 Excellent

BRUCE

Liked: Cleanliness
Room was barren, cold bathroom floor, no towel bar, bed sheets starchy, room chair uncomfortable, breakfast meal cold and pricey ..expected more from a hilton
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sirprisingly, i found the food offered at the restaurant not at all interesting and what I did order I found to be NOT TASTY..not terrible, but not otasty!
Stayed 2 nights in Feb 2025