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The Westin Ottawa

4.0 star property
Pet-friendly Ottawa hotel connected to the convention center, steps from Rideau Canal

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Photo gallery for The Westin Ottawa

Reception
Exterior
Lobby
Meeting facility
Banquet hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa

Explore the area

View in a map
11 Colonel By Dr, Ottawa, ON, K1N 9H4
  • Place, Byward Market Square
    ‪5 min walk‬
  • Place, University of Ottawa
    ‪5 min walk‬
  • Place, Parliament Hill
    ‪7 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(95 reviews)
  • 252 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(70 reviews)
  • 252 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(34 reviews)
  • 252 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(28 reviews)
  • 252 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 252 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 252 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View | Living area | 50-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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8.6 out of 10, Excellent, 1,018 reviews
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About the neighborhood

Ottawa

Located in Downtown Ottawa, The Westin Ottawa is next to popular attractions like Rideau Canal and Rogers Centre Ottawa. This 492-room, 4-star hotel has conveniences like an indoor pool, a 24-hour gym, and a hot tub. Centrally located in Ottawa, the hotel is connected to the convention center and also a short walk from University of Ottawa and Byward Market Square.

What's nearby

  • Rogers Centre Ottawa - 1 min walk - 0.0 miles
  • Byward Market Square - 5 min walk - 0.3 miles
  • University of Ottawa - 5 min walk - 0.3 miles
  • Parliament Hill - 7 min walk - 0.4 miles
  • Canadian Museum of History - 4 min drive - 1.9 miles

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Dining Hall - ‬6 min walk
  • ‪Purdys Chocolatier - ‬4 min walk
  • ‪Freshly Squeezed - ‬3 min walk

About this property

The Westin Ottawa

Pet-friendly Ottawa hotel connected to the convention center, steps from Rideau Canal
Guests staying at The Westin Ottawa enjoy an indoor pool, a 24-hour gym, and a sauna. Valet parking is available for CAD 55 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect to find WiFi and 50-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include iPod docks, refrigerators, and coffee makers. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 miles (CAD 30 per day)
  • Limo/town car service
  • Covered valet parking on site (CAD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 6 to 40 for adults and CAD 5 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Daly's Restaurant
  • The Shore Club

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping mall

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 473,612 square feet of conference space
  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (32 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately CAD 6 to 40 for adults, and CAD 5 to 25 for children
  • Fee for in-room wireless internet: CAD 10.95 per day (rates may vary)
  • Covered valet parking fee: CAD 55 per day (in/out privileges)
  • Offsite parking fee: CAD 30 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

Frequently asked questions

Is a free cancellation option available at The Westin Ottawa?

The Westin Ottawa provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Westin Ottawa?

As of Oct 20, 2025, prices found for a 1-night stay for 2 adults at The Westin Ottawa on Nov 20, 2025 start from $256.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Westin Ottawa?

This hotel is situated in Downtown Ottawa within a 10-minute walk of Rideau Canal and Byward Market Square. You'll also find Parliament Hill and Casino du Lac Leamy within a short drive.

Will I be able to park at The Westin Ottawa?

Yes, covered valet parking is offered for CAD 55 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa at The Westin Ottawa?

Spa services at the hotel include massages.

Does The Westin Ottawa include a casino?

No, The Westin Ottawa doesn't have a casino.

Is there an indoor pool at The Westin Ottawa?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:30 AM and 10:00 PM.

Is The Westin Ottawa a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Does The Westin Ottawa have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does The Westin Ottawa feature a restaurant that includes a breakfast menu?

Yes, The Westin Ottawa has 2 restaurants, and serves to-go breakfast each morning for a surcharge.

Does The Westin Ottawa allow pets to stay free of charge?

Yes, dogs can stay for free at The Westin Ottawa.

Does The Westin Ottawa have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to The Westin Ottawa?

The closest major airport to The Westin Ottawa is Ottawa International Airport (YOW), which is 9.8 mi away (16 minutes by car).

Are there rooms with balconies that I can book at The Westin Ottawa?

No, there aren't any guestrooms with balconies at The Westin Ottawa.

Does The Westin Ottawa have a wedding venue?

There are wedding services available at The Westin Ottawa if that's in your vacation plans.

Reviews

The Westin Ottawa Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 686 out of 1013 reviews
Rating 8 - Good. 186 out of 1013 reviews
Rating 6 - Okay. 82 out of 1013 reviews
Rating 4 - Poor. 24 out of 1013 reviews
Rating 2 - Terrible. 35 out of 1013 reviews

Reviews

8/10 Good

Vlasta

Stayed 1 night in Jul 2025

2/10 Terrible

Luigi

Traveled with group
Disliked: Property conditions & facilities, room comfort

Disappointing !

The loud thumping music, both in the lobby and in the restaurant, was annoying to say the least . Who is managing the hotel? A bunch of twenty year olds? The music was unbearable. Have these ignorant, illiterate young kids never heard of Mozart or Vivaldi? I came to spend 3 nights in a four or five star hotel; I didn’t come to be tortured. The parking situation was terrible! There were no in and out privileges! I had to take a cabs to visit friends. There only one handicap parking spot for the entire hotel and it was at least 300 feet from the door. I was told at the desk that mall was in charge of parking. Really! Do you not have the responsibility to look after the needs of your guests? The dining room was closed on Saturday; in a hotel of that size you do not provide dining services? And they call themselves a 4 star hotel!? The receptionist told me that they were giving me a room upgrade. I would like to see what a regular room looks like. I must say that the breakfast experience on Sunday was excellent and I left the waitress a nice tip, apart from what I left on the bill. The concierge was gracious enough to send to our room a complementary cheese platter and a bottle of wine. However, if the people in charge do not take the necessary steps to resolve these issues are only band aid solutions. I will end by saying that according to the person at the desk I am not the first to express these concerns.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bernadette

Traveled with family
Liked: Amenities, property conditions & facilities
View of parliament
Stayed 1 night in Jul 2025

10/10 Excellent

Ken

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

joy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful stay in a very nice hotel that was so close to all the Canadian government areas. We totally enjoyed it. Parking was the only issue. Its expensive and you have to guess how long you need to pay for. Once you drive out, you pay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Corette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, staff was very helpful, close to everything.
Stayed 1 night in Jul 2025

10/10 Excellent

Rengachari

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel, conveniently located for my businesses.
Stayed 1 night in Jun 2025

6/10 Okay

Richard

Traveled with partner
Liked: Amenities
They gave us a room with a double bed when we had paid for a room with a king bed.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing, rooms were quiet and beds were comfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here for a friends wedding. Friendly staff and convenient location, walkable to many museums, restaurants
Stayed 2 nights in Jul 2025

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best room i ever had
View from our room
Stayed 1 night in May 2025

10/10 Excellent

Baoxu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very enjoyable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2025

10/10 Excellent

Josh

Stayed 1 night in Apr 2025

8/10 Good

Dennis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay for a few days
Stayed 3 nights in Jul 2025

2/10 Terrible

Vathsan

Stayed 2 nights in Jul 2025

6/10 Okay

Maria, Oakville

Disliked: Staff & service, property conditions & facilities
Our room had a very bad smell. Customer service was not welcoming at all. Overall, was not bad because we enjoyed the food
Stayed 2 nights in Jun 2025

10/10 Excellent

miguel

Stayed 1 night in Jun 2025

10/10 Excellent

Marilena

Stayed 1 night in Jun 2025

10/10 Excellent

Chantal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, friendly and professional staff, great food.
Stayed 1 night in Jul 2025

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay very much
Stayed 2 nights in Jul 2025

8/10 Good

Ruth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Only 2 issues was that our waahroom was abarn door style and could not be locked when using. And the sheer curtain was missing so we couldn't have the curtains open during the day time. Next time id definitely will ask for higherfloor view.
Stayed 3 nights in Jun 2025

10/10 Excellent

Marissa

Stayed 3 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

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