Skip to main content
Beginning of main content

The Westin Ottawa

4.0 out of 5.0

Recent guest reviews

Hotel lobby beautiful, staff very helpful and friendly, great view from room. Excellent location for sight seeing! Clean, bright and spacious room. Convenient access to mall, attactions and public transport.

Check in was easy and all questions answered. Very helpful with dinner suggestions and things to do around the city. Rooms were very clean and comfortable. Shower was great. Breakfast buffet on 3rd floor was outstanding.

Everything was very nice. Great location. It is next to a mall and the Byward market. Very-very clean. The staff were excellent.

We tend not to stay in large chain hotels but this seemed priced right in an a nice location. It was perfect. Extremely comfortable, walking distance from everywhere,and large room .

The hotel is at a very convenient location and the fact that there is a tunnel to the convention center is great for conferences in the winter. The supplies in the room were not renewed everyday unfortunately and I had to call everyday to get enough supplies like shampoo, lotion etc..

We had a great stay in Ottawa, Not a thing to complain about. My only comment would be the sliding door on room 2017 bathroom does not give you privacy needed,sometimes it drifts open, no way to lock it while in use. Small issue but it should be addressed The Ottawa Westin is Pet Friendly also

The moment we stopped in, we were treated very well. Staff where polite and helpful. The place was clean . I will return to this hotel in the future.

I like this hotel Shopping centre attached to the hotel

The Ottawa Westin is exactly what you would expect from Westin --- excellent location, nice large room with a comfortable bed, and a friendly staff. The proximity to the convention center, canal and mall, and Parliament make this a hard hotel to beat. I thought the price was reasonable.

We had a most memorable stay at the Westin. It's location was perfect for our needs. It was spotlessly clean, and the amenities met our expectations. The staff were very helpful and friendly. We'll definitely be back on our next trip to Ottawa!

This hotel is friendly, comfortable and easy to get to. It's a nice place to attend a conference, with the conference center attached directly to the hotel.

Our stay at the Westin Ottawa was outstanding. We had an upgrade to a Deluxe room upon arrival. There was cucumber water to drink in the lobby. This was wonderful as it turned out to be a hot day. Our room could not have asked for a better view... we overlooked Parliament Hill and the War Memorial. The hotel was very central to everything. The parking was a bit of a nightmare, but they made valet parking available for my husband who has mobility issues. The decor was very inviting everywhere! The pool has an outdoor sunning deck which was lovely on a warm spring day! But most of all the staff were outstanding. They constantly asked if everything was fine. Do you need anything. I would highly recommend this hotel to anyone travelling to Ottawa.

I went to Ottawa to skate the Rideau Canal and to participate in Winterlude. The hotel is directly across the street from the canal and near restaurants and shops in the Byward Market area. The room was clean and comfortable, and the staff was really helpful and welcoming. At this type of hotel, I don't expect to pay for wireless, though. There was also a convention there, so the elevators were overtaxed and slow.

We had a great breakfast and then went shopping without going outside in 10 degree weather.

When we arrived, neither the phone nor the mini-fridge were working. We were told that the phones were out due to a storm two days before we arrived, and were still out for 2 days after we got there. We were told that to get the mini-fridge to work, we had to put ice or something cold in it.(!) Eventually, we complained enough to get the hotel maintenance engineer to investigate, and he confirmed that the fridge was indeed broken. We finally were moved to a different room, because there were no replacement mini-fridges available. The rooms were incompletely serviced, even after being moved to a preferred guest floor (no replacement glasses, no plastic liner for the ice bucket, beds were not properly made, and pillows were left on the floor.)

The hotel is right next to the beautiful Rideau Canal that you can take a boat ride on. We were able to get on a sightseeing bus just across the street from the hotel. We could walk to shops, restaurants, parks and Parliament bldgs, all very close to the hotel. You do not even have to go outside to go shopping - a mall is attached! The room was beautiful! The wallpaper and glass tile in the bathroom was just beautiful. The soap even matched the decor. The bedding pattern matched the bathroom wallpaper. Well done decor!! Most comfortable and homey!! We would definitely stay there again. Employees were very helpful and attentive to your every need. Everything was spotlessly clean!

We were there for a wedding and spent much of our time with the wedding party. Having wifi included for the computers would be an asset. Charge of almost $13.00 seems out of date.

First time in Canada - the staff at the Westin were very professional and helpful - made my first stay in Canada very enjoyable. Also had a bite to eat in the Lounge. Excellent service and food there. I was there for a conference - everything was well organized, the food was delicious, very nice rooms for the sessions.

I was in Ottawa for a conference and this hotel was fantastic. The proximity to sites of interest (museums, Parliament) made it possible to take a 30-minute walk and see some sites without missing conference sessions. The hotel was among the most comfortable I have experienced while at conferences and I would look forward to staying at the Westin again.

GREAT VIEW OF THE PARLIAMENT FOR A FEW MORE DOLLARS. CONNECTED TO FASHIONABLE MALL WITHOUT GOING OUTSIDE

11 Colonel By Dr Ottawa ON

Hotel highlights

  • Walking distance to Parliament Hill and National Gallery of Canada
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

The Westin Ottawa places you in Downtown Ottawa, within a leisurely stroll of popular sights such as Parliament Hill and National Gallery of Canada. This 496-room, 4-star hotel has a restaurant, an indoor pool, and a 24-hour fitness center. It's in central Ottawa and also close to University of Ottawa and Supreme Court of Canada.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

All of The Westin Ottawa's 496 air-conditioned rooms provide iPod docks, refrigerators, and coffee makers. Guests can expect 50-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include free newspapers, safes, and phones.


Property features

At The Westin Ottawa, guests enjoy features like an indoor pool, a 24-hour fitness center, and a sauna. Parking is available for CAD 25.00 per day (CAD 47.46 per day for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include WiFi in public areas, 27 meeting rooms, and conference space.

Room options

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Premium Room, 1 King Bed

King 1 | Sleeps 3

Traditional Room, 1 King Bed

King 1 | Sleeps 3

Deluxe Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for The Westin Ottawa

Everyone (1) Couples (18) Business (6) Family (4) Friends (2)
5

vacation in ottawa

Everyone

Hotel lobby beautiful, staff very helpful and friendly, great view from room. Excellent location for sight seeing! Clean, bright and spacious room. Convenient access to mall, attactions and public transport.

By , from Toronto on May 17, 2017

5

concert

Couples

Check in was easy and all questions answered. Very helpful with dinner suggestions and things to do around the city. Rooms were very clean and comfortable. Shower was great. Breakfast buffet on 3rd floor was outstanding.

By on Nov 27, 2015

4

family overnite

Families

Everything was very nice. Great location. It is next to a mall and the Byward market. Very-very clean. The staff were excellent.

By on Nov 24, 2015

5

great choice for ottawa

Couples

We tend not to stay in large chain hotels but this seemed priced right in an a nice location. It was perfect. Extremely comfortable, walking distance from everywhere,and large room .

By on Jul 14, 2015

5

great location but service needs to improve

BusinessTravelers

The hotel is at a very convenient location and the fact that there is a tunnel to the convention center is great for conferences in the winter. The supplies in the room were not renewed everyday unfortunately and I had to call everyday to get enough supplies like shampoo, lotion etc..

By on Apr 15, 2015

5

anniversary stay

Couples

We had a great stay in Ottawa, Not a thing to complain about. My only comment would be the sliding door on room 2017 bathroom does not give you privacy needed,sometimes it drifts open, no way to lock it while in use. Small issue but it should be addressed The Ottawa Westin is Pet Friendly also

By on Aug 31, 2014

5

no worries ,comfortable,quiet.

Couples

The moment we stopped in, we were treated very well. Staff where polite and helpful. The place was clean . I will return to this hotel in the future.

By on Jun 24, 2014

3

family getaway

Families

I like this hotel Shopping centre attached to the hotel

By on Mar 28, 2014

4

just what you would expect

Couples

The Ottawa Westin is exactly what you would expect from Westin --- excellent location, nice large room with a comfortable bed, and a friendly staff. The proximity to the convention center, canal and mall, and Parliament make this a hard hotel to beat. I thought the price was reasonable.

By on Jan 14, 2014

5

spotlessly clean & comfortable stay!

Couples

We had a most memorable stay at the Westin. It's location was perfect for our needs. It was spotlessly clean, and the amenities met our expectations. The staff were very helpful and friendly. We'll definitely be back on our next trip to Ottawa!

By on Apr 9, 2012