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Best Western Plus Ottawa City Centre

Property class: 3

Choose dates to view prices

Photo gallery for Best Western Plus Ottawa City Centre

A modern kitchen with grey cabinets, a stainless steel refrigerator, and a microwave. There is a dining table with blue plates and a potted orchid.
A compact living space with a sofa, a dining table with blue plates, a kitchen area with modern appliances, and a potted plant.
A hotel room with two beds, a desk, a chair, and a television.
A multi-story hotel with a prominent entrance, parking area, and a clear sky.
A modern hotel room with a glass dining table, a blue office chair, a red patterned chair, a bed, and a kitchenette.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1274 Carling Ave, Ottawa, ON, K1Z7K8
  • Place, Great Canadian Theatre Company
    ‪3 min drive‬
  • Place, Fairmont Dog Park
    ‪3 min drive‬
  • Place, Commissioners Park
    ‪4 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk with a computer, a flat-screen TV, a microwave, and a mini-fridge.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(156 reviews)
  • 315 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a wooden headboard, wall-mounted lamps, a chair, and a window with patterned curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(85 reviews)
  • 335 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two armchairs, a desk, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(40 reviews)
  • 345 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

A hotel room with a bed, a desk with a computer and TV, a chair, a small table with a plant, and a picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

9.4 out of 10
Exceptional
(33 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

A modern office space with a desk, chair, lamp, and a large flat-screen TV.

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

9.8 out of 10
Exceptional
(11 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Shower Only)

A modern kitchen with stainless steel appliances, a dishwasher, and wooden cabinets.

Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Shower Only)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room)

A compact living space with a sofa, a dining table with blue plates, a kitchen area with modern appliances, and a potted plant.

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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About the neighborhood

Ottawa

Located in Civic Hospital - Experimental Farm - Central Park within a short walk of Ottawa Hospital Civic Campus, Best Western Plus Ottawa City Centre is within a mile (2 km) of Great Canadian Theatre Company. This 3-star hotel welcomes guests with 121 rooms and conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Central Experimental Farm - 20 min walk - 1.1 miles
  • Great Canadian Theatre Company - 3 min drive - 1.2 miles
  • West Park Bowling - 3 min drive - 1.2 miles
  • Fairmont Dog Park - 3 min drive - 1.9 miles
  • Commissioners Park - 4 min drive - 2.3 miles

Getting around

  • Carling Station - 6 min drive
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬15 min walk
  • ‪Run2Patty - ‬14 min walk
  • ‪Subway - ‬8 min walk
  • ‪Bowman's Bar and Grill - ‬5 min walk
  • ‪Circle K - ‬12 min walk

About this property

Best Western Plus Ottawa City Centre

Best Western Plus Ottawa City Centre features a gym, free WiFi in public areas, and meeting rooms. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect 48-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Dryers, refrigerators, and microwaves are also standard.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pet friendly
  • Parking included
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to noon for a fee: CAD 15 to 25 for adults and CAD 8 to 16 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,195 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Dryer
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 10 to June 23:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 8 to 16 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June 30 to September 06.

Property is also known as

Best Western Macies
Best Western Macies Hotel
Best Western Plus Macies
Best Western Plus Macies Hotel
Best Western Plus Macies Hotel Ottawa
Macies Best Western
Macies Hotel
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Plus Ottawa City Ottawa
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre Ottawa
Best Western Plus Ottawa City Centre Hotel Ottawa

Frequently asked questions

What's there to do close to Best Western Plus Ottawa City Centre?

This hotel is situated in Civic Hospital - Experimental Farm - Central Park, close to Parliament Hill, National Arts Centre, and Byward Market Square. You'll also find Lansdowne Park and TD Place Stadium within a short drive.

How much does it cost to stay at Best Western Plus Ottawa City Centre?

As of Oct 14, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Ottawa City Centre on Nov 8, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plus Ottawa City Centre?

Yes, self parking is offered for free at the hotel. An electric car charging station, wheelchair-accessible parking, and RV/bus/truck parking are also available.

Does Best Western Plus Ottawa City Centre feature a casino at the property?

No, Best Western Plus Ottawa City Centre doesn't have a casino.

Is there an indoor pool at Best Western Plus Ottawa City Centre?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from June 30 until September 06.

What amenities will couples enjoy at Best Western Plus Ottawa City Centre?

There are many amenities for couples at this hotel, including a restaurant and a bar/lounge plus some guestrooms feature a fireplace.

Are there hot tubs at Best Western Plus Ottawa City Centre?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Plus Ottawa City Centre feature a restaurant that includes a breakfast menu?

Yes, Best Western Plus Ottawa City Centre serves a full breakfast on weekday mornings for a surcharge from its restaurant.

Does Best Western Plus Ottawa City Centre allow pets to stay for free?

No, pets aren't allowed at Best Western Plus Ottawa City Centre though service animals are welcome.

Are there connecting rooms at Best Western Plus Ottawa City Centre?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Best Western Plus Ottawa City Centre?

The closest major airport to Best Western Plus Ottawa City Centre is Ottawa International Airport (YOW), which is 8.5 mi away (17 minutes by car).

Can I book a room with a balcony at Best Western Plus Ottawa City Centre?

No, you won't find guestrooms with balconies at Best Western Plus Ottawa City Centre.

Does Best Western Plus Ottawa City Centre offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Best Western Plus Ottawa City Centre.

Best Western Plus Ottawa City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 635 out of 1213 reviews
Rating 8 - Good. 361 out of 1213 reviews
Rating 6 - Okay. 122 out of 1213 reviews
Rating 4 - Poor. 47 out of 1213 reviews
Rating 2 - Terrible. 48 out of 1213 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room - location was key and we had a good nights rest here.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was a great place to stay. Close to the Canadian Tire center and the Bayshore mall.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, restaurant inside was pretty good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in an excellent location for what I wanted The room was big and clean and staff were friendly and helpful. Would definitely stay there again
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
It is clean and comfortable.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff! Would definitely stay here again!
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good, food was great, staff were really welcoming.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean place. Convenient location with on-site parking.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near bus stop easy transport into city.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, lovely staff and great place to stay
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Close to our event easy to get to
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff, not too busy
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and the amenities were at the level expected.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was nice
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was awesome.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and friendly. There is a shoppers across the road if you need any essentials, very convenient.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suited our stay perfectly
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and we loved the layout of the room. We would happily stay here again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, accommodating staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay in Ottawa
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean room, nice staff, good food at the restaurant. Reccomendation: more international dishes in the menu would be great. :)
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here 3 times and are very happy with the cleanliness and the friendly staff. We had supper on site and it too was great.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 2 night stay. Room was clean & spacious, comfortable bed, well equipped kitchenette. Good location near Dows Lake and variety of restaurants. Staff were helpful. Will stay again when visiting family in the area.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were awesome and great staff
Stayed 2 nights in Jan 2026