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Best Western Plus Ottawa City Centre

3.0 out of 5.0

Recent guest reviews

Front desk staff awesome. Thank you Room clean and comfortable after some very stressful days

Convenient hotel with pleasant staff. Very clean quiet rooms. Coffee maker and supplies were available as was a refrigerator.

Conveniently located next to quick places to eat and purchase everyday needs. A practical, pleasant place to stay.

the staff tried twice (at registration and at check out) to charge again for the room, need better communication between booking and hotel staff.

This hotel is quite conveniently located: not down-town, but within a block or so of parkways, a freeway and major avenues to the airport, to Hull, or to down-town or cross-town. It's just across the road from a basic but decent shopping center. The rooms are of standard motel-style design but large, and the bay-window really helps give a sense of space. There are better-than-basic in-room amenites including safe and fridge and the standard check-out time was a useful 1 p.m. Even the cooler younger desk staff were helpful, and the more senior staff extremely warm and friendly. There's a web-connected computer - only one - in the lobby, and a tiny bar and dimly-lit restaurant downstairs; short on ambience but all nevertheless useful resources.

1274 Carling Ave Ottawa ON

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Best Western Plus Ottawa City Centre places you within 3 miles (5 km) of popular attractions like Rideau Canal and Canadian War Museum. This 121-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. It's in central Ottawa and also close to Supreme Court of Canada and Ottawa Hospital Civic Campus.


This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning off right with cooked-to-order breakfast served for a fee.


All of Best Western Plus Ottawa City Centre's 121 rooms are recently renovated and have an array of amenities, including refrigerators, coffee makers, and free local calls. Guests can expect to find free WiFi and wired Internet, along with 48-inch flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also standard.

Property features

Guests staying at Best Western Plus Ottawa City Centre enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 4 meeting rooms, a conference center, and a 24-hour business center.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator

King 1 | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Queen 1 | Sleeps 2

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Queen 2 | Sleeps 5

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Queen 1 | Sleeps 4