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Located in West End, Best Western Plus Ottawa City Centre is within a few miles (5 km) of popular sights such as Rideau Canal and Canadian War Museum. This 121-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. It's in central Ottawa and also close to Supreme Court of Canada and Ottawa Hospital Civic Campus.


This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served each morning for a fee.


All of Best Western Plus Ottawa City Centre's 121 rooms are recently renovated and have an array of amenities, including refrigerators, coffee makers, and free local calls. Guests can expect to find free WiFi and wired Internet, along with 48-inch flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also standard.

Property features

Guests staying at Best Western Plus Ottawa City Centre enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 4 meeting rooms, a conference center, and a 24-hour business center.


  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Best Western Plus Ottawa City Centre

1274 Carling Ave Ottawa ON K1Z7K8

Hotel Amenities

Hotel Amenities

Best Western Plus Ottawa City Centre features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1200 square feet (111 square meters) include a conference center. This eco-friendly hotel also offers multilingual staff, concierge services, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Best Western Plus Ottawa City Centre is a smoke-free property.

  • Bar/lounge 
  • 24-hour front desk 
  • Express check-out 
  • Total number of rooms - 121 
  • Number of floors - 4 
  • ATM/banking 
  • Elevator/lift 
  • Restaurant 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Fireplace in lobby 
  • Fitness facilities 
  • Computer station 
  • Electric car charging station 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Laundry facilities 
  • Meeting rooms 4 
  • Multilingual staff 
  • RV, bus, truck parking 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • 24-hour business center 
  • Conference space size (feet) - 1200 
  • Conference center 
  • Free self parking 
  • Conference space size (meters) - 111 
  • Number of meeting rooms - 5 
  • Smoke-free property 
  • Outdoor pool 
  • Outdoor seasonal pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking, RV, bus, truck parking

Room Amenities

Best Western Plus Ottawa City Centre offers 121 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in September 2016.

  • Premium TV channels 
  • Hair dryer 
  • Phone 
  • Free local calls 
  • Refrigerator 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Shower/tub combination 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Blackout drapes/curtains 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Air conditioning 
  • Room service (limited hours) 
  • Free cribs/infant beds 
  • In-room climate control (heating) 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning.

Cafe 1274 - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby 


To make special requests for accessibility needs, please note them at check-out when you book your room.

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 19

Check-in time ends at midnight


Check-out time is noon

Payment types


  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Only service animals are allowed

No rollaway/extra beds available

This hotel will place an authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.


You'll be asked to pay the following charges at the property:
  • Deposit: CAD 250 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between CAD 5 and CAD 15 for adults, CAD 3 and CAD 10 for children (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Best Western Macies
  • Best Western Macies Hotel
  • Best Western Plus Macies
  • Best Western Plus Macies Hotel
  • Best Western Plus Macies Hotel Ottawa
  • Macies Best Western
  • Macies Hotel
  • Best Western Plus Ottawa City Centre Hotel
  • Best Western Plus Ottawa City Centre
  • Best Western Ottawa
  • Ottawa Best Western

We should mention

Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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