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Best Western Plus Ottawa City Centre

3.0 star property

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Photo gallery for Best Western Plus Ottawa City Centre

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1274 Carling Ave, Ottawa, ON, K1Z7K8
  • Place, Fairmont Dog Park
    ‪3 min drive‬
  • Place, Commissioners Park
    ‪4 min drive‬
  • Place, Canada Agriculture and Food Museum
    ‪6 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(134 reviews)
  • 315 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(70 reviews)
  • 335 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(35 reviews)
  • 345 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

King Room

  • Sleeps 2
  • Free WiFi

Queen Room

  • Sleeps 2
  • Free WiFi

Two Queen Room

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

9.6 out of 10
Exceptional
(26 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

9.6 out of 10
Exceptional
(10 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

King Room with Kitchenette

  • Sleeps 2
  • Free WiFi

Two Queen Room with Kitchenette

  • Sleeps 4
  • Free WiFi

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Shower Only)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Shower Only)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

King Studio with Kitchen

  • Sleeps 2
  • Free WiFi

View all photos for King Room with Fireplace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Room with Fireplace

  • Sleeps 2
  • Free WiFi

Two Queen Suite with Kitchen

  • Sleeps 4
  • Free WiFi

Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Shower Only)

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed,Nsmk,Studio,Fullkt,Showr,Hispd,Safe

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed,Nsmk,Studio,Fullkt,Showr,Hispd,Safe

  • Sleeps 2
  • Free WiFi

View all photos for Suite-2 Queen Beds,Nsmk,Fullkt,Seplvg,Hispd,Safe,2Flatv

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite-2 Queen Beds,Nsmk,Fullkt,Seplvg,Hispd,Safe,2Flatv

  • Sleeps 2
  • Free WiFi

Two Double Room

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Bed, Non-smoking, Larger Room, Kitchenette, In-room Safe, Hardwood Floors, Wi-fi

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed, Non-smoking, Larger Room, Kitchenette, In-room Safe, Hardwood Floors, Wi-fi

  • Sleeps 2
  • Free WiFi

View all photos for 2 Queen Beds, Non-Smoking, Larger Room, Kitchenette, In-Room Safe, Hardwood Floors, Wi-Fi

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 Queen Beds, Non-Smoking, Larger Room, Kitchenette, In-Room Safe, Hardwood Floors, Wi-Fi

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Ottawa

Located in Civic Hospital - Experimental Farm - Central Park within a short walk of Ottawa Hospital Civic Campus, Best Western Plus Ottawa City Centre is within 2 miles (3 km) of Commissioners Park. This 3-star hotel welcomes guests with 121 rooms and conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Fairmont Dog Park - 3 min drive - 1.9 miles
  • Commissioners Park - 4 min drive - 2.3 miles
  • Dows Lake Pavilion - 5 min drive - 2.5 miles
  • Dominion Arboretum - 5 min drive - 2.5 miles
  • Canada Agriculture and Food Museum - 6 min drive - 1.6 miles

Getting around

  • Carling Station - 6 min drive
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬15 min walk
  • ‪川满居 SPICYMAN - ‬8 min walk
  • ‪Bowman's Bar and Grill - ‬5 min walk
  • ‪Run2Patty - ‬14 min walk
  • ‪Second Cup Café - ‬16 min walk

About this property

Best Western Plus Ottawa City Centre

Best Western Plus Ottawa City Centre features a gym, free WiFi in public areas, and meeting rooms. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include a conference center, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect 48-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Dryers, refrigerators, and microwaves are also standard.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to noon for a fee: CAD 10 to 20 for adults and CAD 5 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,195 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Dryer
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 10 to June 23:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 5 to 15 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June 20 to September 02.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Macies

Best Western Macies Hotel

Best Western Plus Macies

Best Western Plus Macies Hotel

Best Western Plus Macies Hotel Ottawa

Macies Best Western

Macies Hotel

Best Western Plus Ottawa City Centre Hotel

Best Western Plus Ottawa City Centre

Best Western Ottawa

Ottawa Best Western

Best Plus Ottawa City Ottawa

Best Western Plus Ottawa City Centre Hotel

Best Western Plus Ottawa City Centre Ottawa

Best Western Plus Ottawa City Centre Hotel Ottawa

Frequently asked questions

What's there to do close to Best Western Plus Ottawa City Centre?

This hotel is situated in Civic Hospital - Experimental Farm - Central Park, close to Parliament Hill, Byward Market Square, and Casino du Lac Leamy. You'll also find Commissioners Park and Lansdowne Park within a short drive.

How much does it cost to stay at Best Western Plus Ottawa City Centre?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Ottawa City Centre on May 31, 2026 start from $139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plus Ottawa City Centre?

Yes, self parking is offered for free at the hotel. An electric car charging station, wheelchair-accessible parking, and RV/bus/truck parking are also available.

Does Best Western Plus Ottawa City Centre feature a casino at the property?

No, Best Western Plus Ottawa City Centre doesn't have a casino.

Is there an indoor pool at Best Western Plus Ottawa City Centre?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from June 20 until September 02.

What amenities will couples enjoy at Best Western Plus Ottawa City Centre?

There are many amenities for couples at this hotel, including a restaurant and a bar/lounge plus some guestrooms feature a fireplace.

Are there hot tubs at Best Western Plus Ottawa City Centre?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Plus Ottawa City Centre feature a restaurant that includes a breakfast menu?

Yes, Best Western Plus Ottawa City Centre serves a full breakfast on weekday mornings for a surcharge from its restaurant.

Does Best Western Plus Ottawa City Centre allow pets to stay for free?

No, pets aren't allowed at Best Western Plus Ottawa City Centre though service animals are welcome.

Are there connecting rooms at Best Western Plus Ottawa City Centre?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Best Western Plus Ottawa City Centre?

The closest major airport to Best Western Plus Ottawa City Centre is Ottawa International Airport (YOW), which is 8.5 mi away (17 minutes by car).

Can I book a room with a balcony at Best Western Plus Ottawa City Centre?

No, you won't find guestrooms with balconies at Best Western Plus Ottawa City Centre.

Does Best Western Plus Ottawa City Centre offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Best Western Plus Ottawa City Centre.

Best Western Plus Ottawa City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 617 out of 1176 reviews
Rating 8 - Good. 342 out of 1176 reviews
Rating 6 - Okay. 124 out of 1176 reviews
Rating 4 - Poor. 44 out of 1176 reviews
Rating 2 - Terrible. 49 out of 1176 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nancy

Stayed 1 night in Feb 2026

6/10 Okay

Stephen

Business traveler
Liked: Cleanliness
Spacious room but the bathroom has a few flaws: the shower curtain didn't cover the whole space and the shower head was very low. There was also some missing thoughts like the coffee machine in the lobby only being available in the morning and having no tissues in the room.
Stayed 3 nights in Feb 2026

10/10 Excellent

Melvin

Stayed 1 night in Jan 2026

8/10 Good

Kristy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and accommodating. The mini fridge in our room was not working and they replaced it the next morning and provided vouchers for breakfast the next day in the restaurant on site. Room was clean, beds were comfortable.
Stayed 3 nights in Feb 2026

8/10 Good

Konstantin

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2026

10/10 Excellent

Joshua

Stayed 3 nights in Feb 2026

10/10 Excellent

Jason

Traveled with family and small children
Liked: Cleanliness
Room was nice and clean
Stayed 2 nights in Feb 2026

10/10 Excellent

Philip

Stayed 2 nights in Feb 2026

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities
Yes was excellent.
Stayed 1 night in Feb 2026

8/10 Good

FAYE

Stayed 1 night in Feb 2026

8/10 Good

Diana Praison

Stayed 1 night in Feb 2026

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff were welcoming and told me I had been upgraded to a room with a King size bed. After a long day of driving and enduring the bitter cold, it was comforting to enter the warmth of my hotel room and enjoy snuggling under freshly scented bedsheets.
Stayed 3 nights in Feb 2026

10/10 Excellent

Hameed

Stayed 1 night in Feb 2026

10/10 Excellent

Bill

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, and the room was perfect for my needs.
Stayed 2 nights in Jan 2026

6/10 Okay

Jordan

Stayed 2 nights in Jan 2026

10/10 Excellent

Alphonse

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel was very clean and the staff was knowledgeable and friendly. Cleaning staff were the friendly people I have probably ever met. It was also very reasonably priced and a good location
Stayed 3 nights in Feb 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were awesome and great staff
Stayed 2 nights in Jan 2026

8/10 Good

JUDY

Liked: Cleanliness, staff & service, amenities
Staff very attentive. Phoned room about 15 mins after we settled in to check to see if everything was satisfactory. Restaurant server friendly.
Stayed 2 nights in Jan 2026

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great as always
Stayed 1 night in Dec 2025

8/10 Good

Curtis

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean , the restaurant food was good ,
Stayed 2 nights in Jan 2026

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable, quiet and well-appointed. Great location for my needs, and staff were friendly efficient and helpful even when I had to adjust and re-adjust my reservation(s). All in all a good experience. Keep up the good work!
Stayed 1 night in Jan 2026

8/10 Good

Keith

Liked: Cleanliness, staff & service
Staff was polite and room was clean. Everything went well except adding on an extra day. Since I used a third party, I had to check out and check back in again to stay an extra night.
Stayed 1 night in Jan 2026

10/10 Excellent

Hayden

Stayed 1 night in Jan 2026

8/10 Good

Marilyn

Business traveler, Traveled with family
The staff were amazing. Checking in was a very pleasant experience Our room could have been cleaner. We found a chip on the floor so obviously it was vacuumed properly. Was the floor washed?
Stayed 2 nights in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Excellent as always
Stayed 1 night in Jan 2026