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Hyatt Place Ottawa West

3.0 star property

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Photo gallery for Hyatt Place Ottawa West

Indoor pool
Bar (on property)
Bar (on property)
Room, 2 Queen Beds with Sofa bed | In-room safe, individually decorated, individually furnished, desk
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
300 Moodie Drive, Ottawa, ON, K2H 9G1
  • Place, Nepean Creative Arts Centre
    ‪18 min walk‬
  • Place, Canadian Tire Centre
    ‪6 min drive‬
  • Place, Algonquin College
    ‪8 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(170 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds with Sofa bed

Room, 2 Queen Beds with Sofa bed | In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds with Sofa bed

9.4 out of 10
Exceptional
(150 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(36 reviews)
  • 236 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds with Sofa bed, High Floor

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds with Sofa bed, High Floor

9.6 out of 10
Exceptional
(60 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(13 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Ottawa

Located in Nepean, Hyatt Place Ottawa West is within a few miles (5 km) of sights such as Queensway Carleton Hospital and Wesley Clover Parks. This 140-room, 3-star hotel has free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Nepean Creative Arts Centre - 18 min walk - 1.0 mile
  • Canadian Tire Centre - 6 min drive - 7.1 miles
  • Algonquin College - 8 min drive - 6.2 miles
  • Nepean Sportsplex - 10 min drive - 8.6 miles
  • Parliament Hill - 16 min drive - 12.7 miles

Getting around

  • Ottawa Fallowfield Station - 15 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Pizza Pizza - ‬2 min drive
  • ‪Circle K - ‬10 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Hyatt Place Ottawa West

At Hyatt Place Ottawa West, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
55-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Sofa beds, refrigerators, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Market
  • The Placery

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,183 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of CAD 50 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa

Frequently asked questions

Are free cancellation options available at Hyatt Place Ottawa West?

Hyatt Place Ottawa West offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hyatt Place Ottawa West?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Ottawa West on May 11, 2026 start from $157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hyatt Place Ottawa West?

This hotel is situated in Nepean, close to Canadian Tire Centre, Kanata Centrum Shopping Centre, and Nepean Sportsplex. You'll also find Bayshore Shopping Centre and Bell Sensplex within a short drive.

Will I be able to park at Hyatt Place Ottawa West?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Hyatt Place Ottawa West have a casino at the property?

No, Hyatt Place Ottawa West doesn't have a casino.

Will I find an indoor pool at Hyatt Place Ottawa West?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Hyatt Place Ottawa West?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Hyatt Place Ottawa West have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Ottawa West have a restaurant with a breakfast menu?

Yes, Hyatt Place Ottawa West serves free buffet breakfast at The Placery each morning.

Will Hyatt Place Ottawa West allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Ottawa West for a fee of CAD 75 per accommodation, per stay.

Does Hyatt Place Ottawa West have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hyatt Place Ottawa West?

The closest major airport to Hyatt Place Ottawa West is Ottawa International Airport (YOW), which is 11.9 mi away (26 minutes by car).

Can I book a room with a balcony at Hyatt Place Ottawa West?

No, there aren't any guestrooms at Hyatt Place Ottawa West that offer a balcony.

Does Hyatt Place Ottawa West offer wedding services?

Take advantage of the wedding venue at Hyatt Place Ottawa West if you plan to say "I do" during your trip.

Hyatt Place Ottawa West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1308 out of 1926 reviews
Rating 8 - Good. 437 out of 1926 reviews
Rating 6 - Okay. 95 out of 1926 reviews
Rating 4 - Poor. 42 out of 1926 reviews
Rating 2 - Terrible. 44 out of 1926 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

SALIM

Liked: Cleanliness, amenities
Friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Valerii

Stayed 1 night in Jan 2026

4/10 Poor

Folashade

Liked: Cleanliness, amenities, property conditions & facilities
The fire alarm went on throughout the morning, I could not shower, no breakfast, my items were inside the room, i have to go and buy clothes to wear for my meetings. My day was messed up.
Stayed 1 night in Jan 2026

2/10 Terrible

Nareen

Stayed 1 night in Jan 2026

8/10 Good

Brad

Liked: Cleanliness, amenities, property conditions & facilities
Check in went well after some minor delays, but the staff were extremely helpful and informative.
Stayed 1 night in Jan 2026

10/10 Excellent

DION

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
perfect thanks...good breakfast as well
Stayed 1 night in Jan 2026

10/10 Excellent

Raymond, Kebaowek

Stayed 1 night in Jan 2026

10/10 Excellent

Erin

Stayed 1 night in Dec 2025

10/10 Excellent

Isabelle

Stayed 1 night in Jan 2026

4/10 Poor

Anne

Stayed 1 night in Jan 2026

8/10 Good

Kelli

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
nothing notably wrong.
Stayed 1 night in Jan 2026

8/10 Good

Lise

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room met our needs and the staff was courteous.
Stayed 1 night in Jan 2026

10/10 Excellent

Erik

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, up to date, nice bathrooms, sufficient parking and quick check in and check out. I would stay at this hotel again.
Stayed 1 night in Jan 2026

8/10 Good

Michele

Liked: Cleanliness, amenities
Spacious very clean rooms and the bed was like a cloud
Stayed 1 night in Jan 2026

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff Extremely clean hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Shane

Stayed 3 nights in Jan 2026

10/10 Excellent

Ray, Maple Ridge

Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms, the breakfast has lots of variety and the restaurant a cross the parking lot was good food and service.
Stayed 1 night in Jan 2026

10/10 Excellent

Brayden

Stayed 1 night in Jan 2026

8/10 Good

Tyler

Stayed 1 night in Dec 2025

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, amenities
Friendly staff; large clean room & bathroom.
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, amenities
Clean room, very nice place and the staff very friendl, breakfast was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very solid hotel. I stay in hotels a lot for work and this is one of the better ones I’ve stayed in.
Stayed 2 nights in Jan 2026

2/10 Terrible

Jenna

Traveled with family
Liked: Cleanliness
It is 12:54. I’d like to go to sleep. I have been asleep twice so far tonight but keep being awoken by people in the hall and people trying to open our door (or just jumping into it?). I have called the front desk three times. Two staff, at 12am, told me I could go to bed and security would make sure there are no disturbances. Here we are. Terrible hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful, and the staff were absolutely amazing - so friendly and welcoming. Can’t wait to come back.
Stayed 1 night in Jan 2026

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couch in room was so comfortable. Very spacious. Pool was chilly but enjoyable. We ordered food for dinner; they called the room to let us know it was ready. Delicious dinner and breakfast. Wonderful staff!
Stayed 1 night in Jan 2026

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