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Hyatt Place Ottawa West

3.0 star property

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Photo gallery for Hyatt Place Ottawa West

Indoor pool
Bar (on property)
Room, 2 Queen Beds with Sofa bed | In-room safe, individually decorated, individually furnished, desk
Lobby sitting area
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
300 Moodie Drive, Ottawa, ON, K2H 9G1
  • Place, Nepean Creative Arts Centre
    ‪15 min walk‬
  • Place, Canadian Tire Centre
    ‪6 min drive‬
  • Place, Algonquin College
    ‪8 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(159 reviews)
  • 236 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa bed

Room, 2 Queen Beds with Sofa bed | In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds with Sofa bed

9.4 out of 10
Exceptional
(147 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(33 reviews)
  • 236 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa bed, High Floor

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds with Sofa bed, High Floor

9.6 out of 10
Exceptional
(58 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub | In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(13 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Nepean
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,122 reviews
$95 nightly
The price is $114
Apr 5 - Apr 6
Total with taxes and fees
Holiday Inn Express & Suites Ottawa West - Nepean by IHG

About the neighborhood

Ottawa

Located in Nepean, Hyatt Place Ottawa West is within a few miles (5 km) of sights such as Queensway Carleton Hospital and Wesley Clover Parks. This 140-room, 3-star hotel has free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Nepean Creative Arts Centre - 15 min walk - 0.8 miles
  • Canadian Tire Centre - 6 min drive - 6.6 miles
  • Algonquin College - 8 min drive - 6.2 miles
  • Nepean Sportsplex - 10 min drive - 8.6 miles
  • Parliament Hill - 16 min drive - 12.7 miles

Getting around

  • Ottawa Fallowfield Station - 15 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Pizza Pizza - ‬2 min drive
  • ‪Circle K - ‬10 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Hyatt Place Ottawa West

At Hyatt Place Ottawa West, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
55-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Sofa beds, refrigerators, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Exterior
Holiday Inn Express & Suites Ottawa West - Nepean by IHG
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,122 reviews
$95 nightly
The price is $114
Apr 5 - Apr 6
Total with taxes and fees
Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Market
  • The Placery

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,183 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of CAD 50 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa

Frequently asked questions

Are free cancellation options available at Hyatt Place Ottawa West?

Hyatt Place Ottawa West offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hyatt Place Ottawa West?

As of Mar 17, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Ottawa West on Apr 5, 2026 start from $141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hyatt Place Ottawa West?

This hotel is situated in Nepean, close to Canadian Tire Centre, Kanata Centrum Shopping Centre, and Nepean Sportsplex. You'll also find Bayshore Shopping Centre and Centrepointe Theatre within a short drive.

Will I be able to park at Hyatt Place Ottawa West?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Hyatt Place Ottawa West have a casino at the property?

No, Hyatt Place Ottawa West doesn't have a casino.

Will I find an indoor pool at Hyatt Place Ottawa West?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Hyatt Place Ottawa West?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Hyatt Place Ottawa West have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Ottawa West have a restaurant with a breakfast menu?

Yes, Hyatt Place Ottawa West serves free buffet breakfast at The Placery each morning.

Will Hyatt Place Ottawa West allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Ottawa West for a fee of CAD 75 per accommodation, per stay.

Does Hyatt Place Ottawa West have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hyatt Place Ottawa West?

The closest major airport to Hyatt Place Ottawa West is Ottawa International Airport (YOW), which is 11.9 mi away (26 minutes by car).

Can I book a room with a balcony at Hyatt Place Ottawa West?

No, there aren't any guestrooms at Hyatt Place Ottawa West that offer a balcony.

Does Hyatt Place Ottawa West offer wedding services?

Take advantage of the wedding venue at Hyatt Place Ottawa West if you plan to say "I do" during your trip.

Hyatt Place Ottawa West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1314 out of 1929 reviews
Rating 8 - Good. 435 out of 1929 reviews
Rating 6 - Okay. 93 out of 1929 reviews
Rating 4 - Poor. 42 out of 1929 reviews
Rating 2 - Terrible. 45 out of 1929 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ramsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff , nice place , nice clean room, great area woth nice places nearby.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathleen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!! Will definitely be back!
Stayed 1 night in Dec 2025

10/10 Excellent

Luc, Hanmer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes excellent room
Stayed 1 night in Dec 2025

10/10 Excellent

Akash

Stayed 1 night in Dec 2025

10/10 Excellent

Nicolle

Business traveler
Great room.. spotless and spacious! Staff very courteous.
Stayed 1 night in Dec 2025

8/10 Good

VICTOR

Liked: Cleanliness
Stayed 2 nights in Nov 2025

4/10 Poor

Micaella, East Gwillimbury

Liked: Cleanliness
I came into town for business for a very short trip and an early wake up call. There was a large group of children who were in town for a hockey tournament who were playing Nicky 9 Doors from approximately 7-11:30. The kids were extremely loud and made noise on every floor they were in. After a couple of hours (I hoped they would get bored of it), I called security to speak with them and send them back to their rooms (since apparently their parents wouldn’t). It continued for another few hours afterwards. In the morning check out I mentioned this and the concierge acknowledged that multiple people have complained. I asked for some money back for the unconvinced as I lost sleep due to events out of my control and she very rudely objected and said “kids will be kids”. I agree with this statement, however, I will not be staying there again.
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

6/10 Okay

MICHAEL

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel, friendly staff. We had a room with a king size bed and pullout bed/couch. The mattress on the pullout bed was in need of replacement, could feel the springs of the bed through it. Noisy hockey team in the hallway slamming doors until midnight.. other than that great hotel and very nice breakfast.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ravindran

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room.
Stayed 1 night in Nov 2025

10/10 Excellent

Colin J

Liked: Cleanliness, amenities, property conditions & facilities
clean room , staff friendly comfy beds Lots of pillows, nice bar in lobby, friendly bartender. would stay there again next trip
Stayed 3 nights in Dec 2025

10/10 Excellent

franklin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
awesome
Stayed 1 night in Nov 2025

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable good size room. Great water pressure in shower. Friendly staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Lifan

Stayed 1 night in Nov 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities
Have stayed there many times. Breakfast is always good and coffee is great. Hotel is so clean, beds comfortable. Staff was very helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyatt quality as usual - which means very good all round.
Stayed 3 nights in Nov 2025

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room comfy bed
Stayed 1 night in Dec 2025

10/10 Excellent

Jithin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and linen were clean and tidy, well insulated and great air conditioning. Pretty new property and spacious. The staff were friendly. The location was superb and convenient.
Stayed 2 nights in Nov 2025

8/10 Good

Damascene

Stayed 3 nights in Nov 2025

10/10 Excellent

Gabriel

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious, they upgraded my room free of charge as there was a hockey tournament in town. 10/10 would recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Meagan

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

JULIEN

Stayed 1 night in Nov 2025

10/10 Excellent

Jason Wright Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff providing seamless check-in, love our room with the little living room area! Feels like home - so clean and cozy. Excellent access to dining at Brew Table as well as the 24hr access to snacks/drinks etc. on site restaurant and bar + late night menu available after hours. Didn’t get a chance to go to the pool or gym but we will next time. Highly recommend!
My fav area! Table was available that was perfect for using my lap top while watching TV and conversing with family.
Stayed 1 night in Nov 2025

10/10 Excellent

Hannah

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, they upgraded for free. Pool and amenities were good. Breakfast was awesome and staff were friendly and professional
Stayed 1 night in Nov 2025

10/10 Excellent

Yadira, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Super nice
Stayed 1 night in Nov 2025

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