Hyatt Place Ottawa West

3.0 star property
Suburban hotel with free breakfast and a 24-hour fitness center

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Photo gallery for Hyatt Place Ottawa West

Room, 2 Queen Beds with Sofa bed | 1 bedroom, in-room safe, individually decorated, individually furnished
Property preview
Bar (on property)
Free daily buffet breakfast
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

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300 Moodie Drive, Ottawa, ON, K2H 9G1
  • Place, Bayshore Shopping Centre
    ‪3 min drive‬
  • Place, Queensway Carleton Hospital
    ‪3 min drive‬
  • Place, Canadian Tire Centre
    ‪7 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(150 reviews)
  • 236 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds with Sofa bed

9.4 out of 10
Exceptional
(138 reviews)
  • 301 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(32 reviews)
  • 236 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds with Sofa bed, High Floor

9.6 out of 10
Exceptional
(57 reviews)
  • 301 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(12 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Ottawa

Located in Nepean, Hyatt Place Ottawa West is within a few miles (5 km) of sights such as Queensway Carleton Hospital and Andrew Haydon Park. This 140-room, 3-star hotel has free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Bayshore Shopping Centre - 3 min drive - 2.8 miles
  • Queensway Carleton Hospital - 3 min drive - 1.9 miles
  • Kanata Centrum Shopping Centre - 7 min drive - 5.7 miles
  • Canadian Tire Centre - 7 min drive - 6.6 miles
  • Algonquin College - 8 min drive - 5.3 miles

Getting around

  • Ottawa Station - 15 min drive
  • Ottawa International Airport (YOW) - 24 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Pizza Pizza - ‬2 min drive
  • ‪Tim Hortons - ‬2 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Hyatt Place Ottawa West

Suburban hotel with free breakfast and a 24-hour fitness center
At Hyatt Place Ottawa West, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
55-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Sofa beds, refrigerators, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Market
  • The Placery

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,183 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 75 per accommodation, per stay (maximum CAD 100 per stay)
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of CAD 50 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 100 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa

Frequently asked questions

Are free cancellation options available at Hyatt Place Ottawa West?

Hyatt Place Ottawa West offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What can I see close to Hyatt Place Ottawa West?

This hotel is situated in Nepean, close to Canadian Tire Centre, Kanata Centrum Shopping Centre, and Nepean Sportsplex. You'll also find Bayshore Shopping Centre and Bell Sensplex within a short drive.

Is parking available on site at Hyatt Place Ottawa West?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hyatt Place Ottawa West have a casino at the property?

No, Hyatt Place Ottawa West doesn't have a casino.

Will I find an indoor pool at Hyatt Place Ottawa West?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is Hyatt Place Ottawa West a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hyatt Place Ottawa West?

No, there isn't a spa tub at this hotel.

Does Hyatt Place Ottawa West have a restaurant with a breakfast menu?

Yes, Hyatt Place Ottawa West serves free buffet breakfast at The Placery each morning.

Will Hyatt Place Ottawa West allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Ottawa West for a fee of CAD 75 per accommodation, per stay.

Does Hyatt Place Ottawa West have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hyatt Place Ottawa West?

The closest major airport to Hyatt Place Ottawa West is Ottawa International Airport (YOW), which is 11.9 mi away (24 minutes by car).

Can I book a room with a balcony at Hyatt Place Ottawa West?

No, there aren't any guestrooms with balconies at Hyatt Place Ottawa West.

Does Hyatt Place Ottawa West offer wedding services?

Take advantage of the wedding venue at Hyatt Place Ottawa West if you plan to say "I do" during your trip.

Reviews

Hyatt Place Ottawa West Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1297 out of 1910 reviews
Rating 8 - Good. 434 out of 1910 reviews
Rating 6 - Okay. 93 out of 1910 reviews
Rating 4 - Poor. 41 out of 1910 reviews
Rating 2 - Terrible. 45 out of 1910 reviews

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Melanie

Stayed 4 nights in Jul 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
D
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Gurtej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chantelle, Maple

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Traveled with family and small children
Liked: Amenities
Loved it
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Stayed 2 nights in Jul 2025

10/10 Excellent

Jeff

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel seemed on the newer side and room was clean and quiet. Great view from the 6th floor. Lots of parking which was included. My family also really enjoyed the breakfast. We will be back I'm sure.
Stayed 3 nights in Jul 2025

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Saraswati

Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved that we were able to get food in the hotel up until 10:30pm. Beds were comfortable. We had a room 2 beds and a pull out sofa and we had enough space for a family of 4. Staff was so friendly and accommodating. They service took the experience to the next level. I have stayed in some high end hotels and the service wasn't at this level. Even the housekeeping were pleasant. We were disappointed with the pool. It was dirty. I didn't need to beg my kids to get out of the pool. They were out in less than 15mins.
Stayed 2 nights in Jul 2025

8/10 Good

Ivan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Loralee, Bracebridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the grumpy employee in the pool area that kept grumpily telling everyone that came into the pool area that they had to shower before going in the pool like we were children.
Stayed 1 night in Jul 2025

10/10 Excellent

CHUN CHANG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs
Stayed 2 nights in Jul 2025

10/10 Excellent

Charlene

Traveled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Jieting

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet accommodation
Stayed 1 night in Jul 2025

10/10 Excellent

Claudia

Stayed 1 night in Jul 2025

8/10 Good

Tracy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint would be the shower was leaking, even though the doors were properly closed. Otherwise it was 10 out of 10. Feel free to send me coupon code…we would love to stay again.
Stayed 1 night in Jul 2025

8/10 Good

AAIYAZ

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Tina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful eco friendly hotel. Top of the line fitness room. Nice pool. Breakfast which is included was excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Alyssa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Aida

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025