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Hyatt Place Ottawa West

3.0 star property
Eco-certified hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Hyatt Place Ottawa West

Lunch served, American cuisine
Exterior
Reception
Room, 1 King Bed with Sofa bed | In-room safe, individually decorated, individually furnished, desk
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
300 Moodie Drive, Ottawa, ON, K2H 9G1
  • Queensway Carleton Hospital
    ‪4 min drive‬
  • Kanata Centrum Shopping Centre
    ‪7 min drive‬
  • Canadian Tire Centre
    ‪9 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪24 min drive‬

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Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Room, 1 King Bed with Sofa bed (High Floor) | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed (High Floor)

  • 236 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa bed, High Floor

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds with Sofa bed, High Floor

  • 301 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub | Exterior

Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

  • 441 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed

  • 236 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds with Sofa bed

  • 301 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior

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  • Pool
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8.8 out of 10, Excellent, 1,004 reviews
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About the neighborhood

Ottawa

Located in Nepean, Hyatt Place Ottawa West is within a few miles (5 km) of sights such as Queensway Carleton Hospital and Andrew Haydon Park. This 140-room, 3-star hotel has free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Queensway Carleton Hospital - 4 min drive - 2.3 miles
  • Bayshore Shopping Centre - 6 min drive - 3.1 miles
  • Kanata Centrum Shopping Centre - 7 min drive - 5.4 miles
  • Algonquin College - 8 min drive - 4.7 miles
  • Canadian Tire Centre - 9 min drive - 7.0 miles

Getting around

  • Ottawa Station - 15 min drive
  • Ottawa International Airport (YOW) - 24 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪The Brew Table - ‬7 min walk
  • ‪Kichesippi Beer Co - ‬17 min walk

About this property

Hyatt Place Ottawa West

Eco-certified hotel with free breakfast and a 24-hour fitness center
At Hyatt Place Ottawa West, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
55-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Sofa beds, refrigerators, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Exterior

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

  • Pool
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9.0 out of 10, Wonderful, 1,006 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Market
  • The Placery

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Highchair
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,183 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 75 per accommodation, per stay (maximum CAD 100 per stay)
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of CAD 50 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 100 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa

Frequently asked questions

Are free cancellation options available at Hyatt Place Ottawa West?

Hyatt Place Ottawa West offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hyatt Place Ottawa West?

As of Apr 27, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Ottawa West on May 21, 2025 start from $123.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hyatt Place Ottawa West?

This hotel is situated in Nepean, close to Canadian Tire Centre, Kanata Centrum Shopping Centre, and Nepean Sportsplex. You'll also find Bayshore Shopping Centre and Bell Sensplex within a short drive.

Is there parking available at Hyatt Place Ottawa West?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hyatt Place Ottawa West have a casino at the property?

No, Hyatt Place Ottawa West doesn't have a casino.

Will I find an indoor pool at Hyatt Place Ottawa West?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Hyatt Place Ottawa West?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hyatt Place Ottawa West have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Ottawa West have a restaurant with a breakfast menu?

Yes, Hyatt Place Ottawa West serves free buffet breakfast at The Placery each morning.

Will Hyatt Place Ottawa West allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Ottawa West for a fee of CAD 75 per accommodation, per stay.

Are there connecting rooms at Hyatt Place Ottawa West?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hyatt Place Ottawa West?

The closest major airport to Hyatt Place Ottawa West is Ottawa International Airport (YOW), which is 11.9 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Hyatt Place Ottawa West?

No, there aren't any guestrooms with balconies at Hyatt Place Ottawa West.

Does Hyatt Place Ottawa West offer wedding services?

Take advantage of the wedding venue at Hyatt Place Ottawa West if you plan to say "I do" during your trip.

Hyatt Place Ottawa West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1154 out of 1762 reviews
Rating 8 - Good. 424 out of 1762 reviews
Rating 6 - Okay. 95 out of 1762 reviews
Rating 4 - Poor. 43 out of 1762 reviews
Rating 2 - Terrible. 46 out of 1762 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shelby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delish! Will definitely stay again in the future.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly atmosphere and cleanliness. Also a very convenient location. Loved everything about the place.
Stayed 1 night in Jan 2025

10/10 Excellent

Courtney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boys absolutely loved their stay and the hotel was very helpful!
Stayed 2 nights in Jan 2025

10/10 Excellent

Helen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the pool and fitness center. The Breakfast included and very good. The parking is free and a pleasure. The rooms are clean and comfortable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern hotel! Loved the spacious rooms and walk in showers
Stayed 1 night in Jan 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great, clean hotel, close to everywhere we needed to be. Great customer service.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, 10 mIn drive to CA Tire Center

Very clean, friendly service, great restaurant right across the parking lot! The breakfast was great..way better than your average continental breakfast.
Stayed 1 night in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool
Stayed 1 night in Jan 2025

10/10 Excellent

Sharleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was loud hockey teams
Stayed 10 nights in Dec 2024

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Traveled with family and small children
Liked: Cleanliness, amenities
Nice and clean. Pleasant experience.
Stayed 1 night in Jan 2025

10/10 Excellent

Kayla

Stayed 2 nights in Jan 2025

6/10 Okay

kalpesh

Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Darlene

Stayed 12 nights in Dec 2024

6/10 Okay

Oscar, Newmarket

Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close to the highway. Room was spacious and comfortable. Breakfast has great variety. I recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Timothy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price quoted on expedia $269, the price charged was $399. After rausing issue to staff, the explanation was must be exchange rate and did mothing more than apologize.
Stayed 1 night in Dec 2024

4/10 Poor

Vicki

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
We stayed for 1 night and unfortunately there was a hockey tournament staying as well. I've stayed in all the Bells Corners hotels while visiting family over the years and I have NEVER had such an awful experience with hockey tournament guests before (or the inaction of the hotel staff). We were placed on the 2nd floor and pre-teen boys were permitted to run up and down the hallway, yelling, and slamming doors until 1am. We called the front desk a couple of times who said they'd "send up security", at which point the noise would stop for a few minutes and then resume (presumably after the "security" left). I won't spend time here complaining about the selfish and ignorant parents who permitted such behaviour from their kids in a public hotel space, but I'll focus on the hotel itself. Hyatt, I'm not sure it takes that much to PLAN for these events and STOP placing regular guests on the same floor as hockey tournament families. Or, have "security" (or someone) posted on the floors permanently for the evening hours to ensure this behaviour doesn't happen. I realize it's all about the money and packing as many people in as you can, no matter what rooms are available, but you've lost a member here and with our friends and family who also choose Hyatt. It's an insult to have had to pay what I did for the pleasure of little sleep and alot of disturbance.
Stayed 1 night in Dec 2024

6/10 Okay

Brenda

Stayed 6 nights in Dec 2024

10/10 Excellent

JingYing

Stayed 3 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was pleasant
Stayed 1 night in Dec 2024

10/10 Excellent

Carly

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was quick, thorough and friendly, service at the little restaurant in the lobby was great. She offered us waters right away and was knowledgeable on the menu
Stayed 1 night in Dec 2024

8/10 Good

Randal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, lobby restaurant, friendly staff.
Stayed 2 nights in Dec 2024

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