We loved our stay. Staff was friendly, rooms were clean and comfortable. Views are amazing! Valet is pricey but worth it.
The room smelled like an ash tray from the previous occupant, not even sure if it was cleaned?! Upon checking out my credit card was charged twice for overnight parking and $300 in smoking charges and cleaning fees! It’s been a week after multiple phone calls and emails and I still have not been reimbursed. Do not stay here. It’s not worth this horrible customer service.
Staff was welcoming, we were able to upgrade our room easily. We enjoyed best view of Niagara Falls from our room window along with comfortable stay.
good
An amazing experience beautiful room . Was my birthday and they give a better view.
View of the falls was magnificent.
We have a disappointing experience, We book two rooms for our business trip and the other room is not clean we found garbage inside the duvet cover very disappointing and one of the pillows doesn't have a pillowcase
This is not the Marriot I am used to. For checkin it’s takes minimum 45 minutes. Elevator 10-20 min wait. Pool 45-60 min wait. Pull out bed was the worst - pokey. You ask for a microwave and it doesn’t work. You pay $10 for takeout food. Paid parking away from the property… and the list can go on.
It would be nice if there was a public stairway down to the falls. It’s annoying we have to pay a fee to take the short train down the hill. Maybe the hotel could include a free daily round trip down to the falls at no cost for a guest. Thanks
Excellent view of the falls. Short staffed but the wait to check in was worth it. The wait time to check in was 90 minutes wait!
Bad experience, such a rude front desk associates, overcharged, mentioned wrong information on website room booking. Really disappointed
good location
Great hotel but room services was poor. Noone checked to restock tea/coffee. when we entered the room we noticed the washroom wasn't properly cleaned and there was stain on the carpet.
Clean and comfortable rooms with a great view. Friendly and professional staff. We always have a great experience at the Marriott.
Located in Fallsview, Marriott Niagara Falls Fallsview Hotel & Spa is a leisurely stroll from popular sights such as Fallsview Casino and Queen Victoria Park. This 432-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.
Enjoy a bite to eat at Morton's Grille, the hotel's onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11 AM.
Guests can expect WiFi, wired Internet, and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.
At Marriott Niagara Falls Fallsview Hotel & Spa, guests enjoy a full-service spa, an indoor pool, and a 24-hour gym. Parking is available for CAD 39 per day (CAD 59 per day for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and a spa tub.
We loved our stay. Staff was friendly, rooms were clean and comfortable. Views are amazing! Valet is pricey but worth it.
The room smelled like an ash tray from the previous occupant, not even sure if it was cleaned?! Upon checking out my credit card was charged twice for overnight parking and $300 in smoking charges and cleaning fees! It’s been a week after multiple phone calls and emails and I still have not been reimbursed. Do not stay here. It’s not worth this horrible customer service.
Staff was welcoming, we were able to upgrade our room easily. We enjoyed best view of Niagara Falls from our room window along with comfortable stay.
Dear Jose, thank you for the excellent rating of Niagara Falls Marriott Fallsview Hotel & Spa. Featuring signature Starbucks coffee, on-site parking, invigorating views, and an upscale Concierge Lounge, it is our goal for every guest to have a memorable experience, and we are delighted we exceeded your expectations. Thank you again for your generous rating, and we look forward to seeing you soon. Zach, Guest Services
good
An amazing experience beautiful room . Was my birthday and they give a better view.
View of the falls was magnificent.
We have a disappointing experience, We book two rooms for our business trip and the other room is not clean we found garbage inside the duvet cover very disappointing and one of the pillows doesn't have a pillowcase
Dear Sukhdeep, thank you for your fantastic review of your experience at Niagara Falls Marriott Fallsview Hotel & Spa. We are happy to learn how pleased you were with our hospitality and the room upgrade and that the scenic views of the Falls from your room added to the enjoyment of your visit. Thank you again for being our guest, and we look forward to having you stay with us again. Zach, Guest Services