Very nice property and very enjoyable stay - we will return.
The hotel was outstanding! Loved the history, charm, location and very hospital staff!
Great location and the staff were extremely friendly and helpful. The electronic valet call system was really convenient, but the actual getting in and out of the valet area was almost always backed up.
The hotel is beautiful. The beds were the most comfortable I ever slept in my life. The location is A
Beautiful property with a superb view to the city, excellent service. Rooms luxurious and very clean. Everybody was extremely friendly and helpful. A lovely experience
Liked the ancient and grand looking hotel but it also needs to be modernised without loosing the grand dame feeling. Think Claridges London
The hotel was once a magnificent old world like place to stay. It has not kept up its charm and is only a facade of what it once was.
Everyone was super friendly! Location was amazing & the room had great space.
Lovely view of the Parliament and gracious lobby area.
The lobby is always stunning. During the winter holidays there are beautifully decorated Christmas trees throughout the halls!! Went to Zoe’s for a ore dinner cocktail and when we returned to the hotel for a coffee and Kahlua - exceptional!!
Rooms were very clean and well kept. Staff was very accommodating and polite. Karl was especially good with my kids and the family at all our breakfasts. Room service was fast and good.
Loved the location and the beauty of the hotel. The staff was very friendly and the room was clean although the carpet could use some updating. The views from the hotel are excepcional .
Room not ready at check in. No remote in room and took two requests to get delivered. Remote then had to be held right up to TV to work. Overdependence on cellular- need to scan code to see cost of minibar and again for room service menu. Other than that, staff and service lovely...enjoyed ambience of each restaurant...and people watching in lobby. Delightful change all round from stay same time last year doing intense covid restriction.
Very nice property and very enjoyable stay - we will return.
The hotel was outstanding! Loved the history, charm, location and very hospital staff!
Dear Marie Elizabeth, We are so pleased that your stay was a memorable one. We hope to welcome you again one day soon. Sincerely, Patrick Vincelette Director of Rooms
Great location and the staff were extremely friendly and helpful. The electronic valet call system was really convenient, but the actual getting in and out of the valet area was almost always backed up.
Dear Luke, It is always a pleasure to receive compliments from our valued guests. We look forward to welcoming you back one day soon. Sincerely, Patrick Vincelette Director of Rooms
The hotel is beautiful. The beds were the most comfortable I ever slept in my life. The location is A
Dear Mayra, We are delighted that your stay in Ottawa's 'castle' was a memorable one! We look forward to welcoming you back one day soon. Sincerely, Patrick Vincelette Director of Rooms
Beautiful property with a superb view to the city, excellent service. Rooms luxurious and very clean. Everybody was extremely friendly and helpful. A lovely experience
Dear Gretten, Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We look forward to welcoming you back one day soon. Sincerely, Patrick Vincelette Director of Rooms
Liked the ancient and grand looking hotel but it also needs to be modernised without loosing the grand dame feeling. Think Claridges London
Thank you Olalekan for sharing your rating with us. We hope to see you again one day soon. Sincerely, Paul Lortal Guest Services Manager
The hotel was once a magnificent old world like place to stay. It has not kept up its charm and is only a facade of what it once was.
Our mission is to turn moments into memories and we regret that we failed to do so during your recent visit. We hope you give us another chance, by returning one day. We are confident that you will not be disappointed. Sincerely, Patrick Vincelette Director of Rooms
Everyone was super friendly! Location was amazing & the room had great space.
Dear Liz, We agree that we have the best colleagues in the business. We are delighted that you enjoyed your visit and we hope to see you again soon. Sincerely, Marion te Winkel Director of Operations
Lovely view of the Parliament and gracious lobby area.
Our central location is perfect for easy access to all the sights of our Capital City. We hope to see you again soon. Sincerely, Marion te Winkel Director of Operations
Dear Marius, It is always a pleasure to receive compliments from our guests. We look forward to your next visit! Sincerely, Patrick Vincelette Director of Rooms