Sheraton Ottawa Hotel3.5 out of 5.0
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Recent guest reviews
Had a wonderful weekend enjoying Ottawa's annual Winterlude festival. The staff were very knowledgeable, helped with dinner reservations and overall made our stay great. Club floor breakfast and lounge were great -- a little oasis in the hotel.
I had a great time here. They had plenty of good amenities, a pretty good wireless connection, a fitness center and pool, etc. No bed bugs. It's in walking distance of most places. I like how they had pretty girls working at the front desk. The staff was friendly.
Americans staying in this Canadian hotel will mainly feel at home. Bottled water in the room is free. The thermostat can be converted from Celsius to Fahrenheit with a push of a button. Breakfasts in the dining room are pricey but the staff is great and the syrup on your waffles or pancakes is 100% maple with no corn sweetener. That's Starbucks coffee you are drinking. Enjoy the Globe & Mail newspaper provided and you can learn a bit about Parliament. Imagine a government where the president always belongs to the majority party! See the museums!
Staff was very friendly, but they need wifi in the rooms. There was an ethernet plug at the desk, but wifi should be standard at this point. Also, not sure if this is just Canada, but the TV was awful -- both in choices and in the setup. The remote had a delay so when you changed the channel it took 5 seconds to flip to a new channel. Annoying.
Location is in business area, not much to do for shopping, night life. However hotel is very close to government buildings (5 min. walk) and 10 min. walk to the market area and national gallery, what I can recommend. I went to see the pop life exhibition in the national gallery, what was amazing and had a bite to eat at Kink, an asian/ sushi restaurant in the market area. Ottawa has no high end anything. The hotel staff was very friendly, rooms where clean and comfortable. Although I think the rooms can use a major update, but then again I'm in the interior design business and used to the newest and latest. Overall good choice for money.
Our first morning we went out for breakfast to save money, but we spent as much as we would have spent in the hotel. So second morning, we had the breakfast brunch. It was very good with all the fresh fruit and we could wish for. Well worth the price. Garage storage was easy with the fast delivery service when we needed the car. Great location for walking to see the goverment buildings.
- Walking distance to Parliament Hill and Supreme Court of Canada
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Indoor pool
Located in Downtown Ottawa, Sheraton Ottawa Hotel is within a 10-minute walk of popular sights such as Parliament Hill and Supreme Court of Canada. This 236 -room, 3.5-star hotel has conveniences like an indoor pool, a 24-hour health club, and free in-room WiFi. Located centrally in Ottawa, it's also close to National Gallery of Canada and University of Ottawa.
Enjoy dining at Carleton Grill, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11 AM.
All 236 air-conditioned rooms provide coffee makers, free bottled water, and safes. Guests can expect 37-inch LCD TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.
At Sheraton Ottawa Hotel, guests enjoy an indoor pool, a 24-hour health club, and free WiFi in public areas. Valet parking is available for CAD 27.00 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 10 meeting rooms, conference space, and a 24-hour business center.