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Sheraton Ottawa Hotel

Property class: 4

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Photo gallery for Sheraton Ottawa Hotel

Lobby lounge
Meeting facility
Lounge
Lobby lounge
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
150 Albert St, Ottawa, ON, K1P5G2
  • Place, Rideau Canal
    ‪5 min walk‬
  • Place, Parliament Hill
    ‪7 min walk‬
  • Place, Rogers Centre Ottawa
    ‪8 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(128 reviews)
  • 396 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds

8.6 out of 10
Excellent
(102 reviews)
  • 396 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Room, 2 Double Beds, Executive Level

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Executive Room, 2 Double Beds, Executive Level

9.4 out of 10
Exceptional
(3 reviews)
  • 396 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Executive Level

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Executive Room, 1 King Bed, Executive Level

9.0 out of 10
Wonderful
(7 reviews)
  • 396 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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reStays Ottawa

Downtown Ottawa
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
9.6 out of 10, Exceptional, 1,601 reviews
$174 nightly
The price is $208
May 18 - May 19
Total with taxes and fees
reStays Ottawa

About the neighborhood

Ottawa

Located in Downtown Ottawa, Sheraton Ottawa Hotel is within a 10-minute walk of popular sights such as Rideau Canal and Parliament Hill. This 236-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • Rideau Canal - 5 min walk - 0.3 miles
  • Parliament Hill - 7 min walk - 0.4 miles
  • Rogers Centre Ottawa - 8 min walk - 0.5 miles
  • Byward Market Square - 11 min walk - 0.6 miles
  • University of Ottawa - 12 min walk - 0.7 miles

Getting around

  • Parliament Station - 2 min walk
  • Ottawa Station - 9 min drive
  • Ottawa International Airport (YOW) - 18 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪A&W Canada - ‬2 min walk
  • ‪Bier Markt - ‬2 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen St Fare - ‬3 min walk

About this property

Sheraton Ottawa Hotel

Guests of Sheraton Ottawa Hotel enjoy a gym, free WiFi in public areas, and conference space. Valet parking is available for CAD 40 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a 24-hour business center, express check-out, and laundry facilities.
Guests can expect 50-inch LCD TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include iPod docks, refrigerators, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
Holiday Inn Express & Suites Downtown Ottawa East by IHG
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  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 2,603 reviews
$108 nightly
The price is $130
May 3 - May 4
Total with taxes and fees
Holiday Inn Express & Suites Downtown Ottawa East by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (CAD 40 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 19 to 26 for adults and CAD 9.50 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Carleton Grill
  • Sasha's Lounge

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 24-hour business center
  • 829 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to September 11:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 20 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 19.00 to 26.00 for adults, and CAD 9.50 to 13.00 for children
  • Valet parking fee: CAD 40 per day (in/out privileges)
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Ottawa
Ottawa Sheraton
Ottawa Sheraton Hotel
Sheraton Hotel Ottawa
Sheraton Ottawa
Sheraton Ottawa Hotel
Sheraton Ottawa Hotel Hotel
Sheraton Ottawa Hotel Ottawa
Sheraton Ottawa Hotel Hotel Ottawa

Frequently asked questions

Are free cancellation options available at Sheraton Ottawa Hotel?

Sheraton Ottawa Hotel provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Ottawa Hotel?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at Sheraton Ottawa Hotel on May 17, 2026 start from $185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Sheraton Ottawa Hotel?

This hotel is situated in Downtown Ottawa within a short 7-minute walk of Parliament Hill and also 14 minutes on foot from Byward Market Square. You'll also find Elgin Street and National Arts Centre less than a mile away.

Will I be able to park at Sheraton Ottawa Hotel?

Yes, valet parking is offered for CAD 40 per day with in/out privileges.

Does Sheraton Ottawa Hotel include a casino at the property?

No, Sheraton Ottawa Hotel doesn't have a casino.

Will I find an indoor pool at Sheraton Ottawa Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Sheraton Ottawa Hotel?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free wired internet as well as a restaurant.

Are there hot tubs at Sheraton Ottawa Hotel?

No, this hotel doesn't have a spa tub.

Does Sheraton Ottawa Hotel have a restaurant with a breakfast menu?

Yes, Sheraton Ottawa Hotel serves buffet breakfast for a surcharge each morning at Carleton Grill.

Will Sheraton Ottawa Hotel allow pets to stay for free?

No, pets aren't allowed at Sheraton Ottawa Hotel though service animals are welcome.

Are there connecting rooms at Sheraton Ottawa Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Sheraton Ottawa Hotel?

The closest major airport to Sheraton Ottawa Hotel is Ottawa International Airport (YOW), which is 8.6 mi away (18 minutes by car).

Can I book a room with a balcony at Sheraton Ottawa Hotel?

No, there aren't any guestrooms at Sheraton Ottawa Hotel that offer a balcony.

Sheraton Ottawa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 668 out of 1120 reviews
Rating 8 - Good. 292 out of 1120 reviews
Rating 6 - Okay. 89 out of 1120 reviews
Rating 4 - Poor. 36 out of 1120 reviews
Rating 2 - Terrible. 35 out of 1120 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Laketah

Nice accommodations.

8/10 Good

Shuocheng, Halifax

Stayed 1 night in Nov 2025

6/10 Okay

Benjamin

TV remote
Stayed 1 night in Jan 2026

10/10 Excellent

viviane

Business traveler
Liked: Cleanliness, staff & service, amenities
Great and friendly service
Stayed 2 nights in Jan 2026

10/10 Excellent

Jean A

Stayed 6 nights in Jan 2026

10/10 Excellent

Karine

Liked: Cleanliness, amenities, property conditions & facilities
it was great!
Stayed 1 night in Dec 2025

10/10 Excellent

Mackenzie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and had everything we needed. We used the gym and it was clean too and had a good variety of machines and weights. The food was amazing !! Great dinner and breakfast at the hotel and great service. Shawn was a great server at the Carleton grill . He had great service and was very funny! I forgot my servers names at the breakfast place but he was amazing and so kind and attentive! The valet was also great and everyone had such a warm and friendly matter! Definitely recommend this hotel and the breakfast package is very worth it.
Stayed 2 nights in Jan 2026

8/10 Good

Krystal

Large spacious rooms, would have been nice to have queen beds instead of doubles but overall a nice hotel.
Stayed 1 night in Dec 2025

8/10 Good

Daniel

Stayed 2 nights in Dec 2025

2/10 Terrible

Sarah

Traveled with partner
We were unable to stay at the hotel as all of the parking offered did not fit our truck. After driving around for 45 minutes, we informed management that we wanted our money back and we drove 3 1/2 hours home. I am extremely disappointed and would like a full refund.
Stayed 1 night in Jan 2026

10/10 Excellent

Dawn

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The lobby was beautiful, and the rooms were clean and spacious.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lorianne

Stayed 1 night in Dec 2025

10/10 Excellent

Dhanae

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, wonderful staff, and a perfect location. Everything was easy and comfortable from check-in to check-out. I would definitely recommend this hotel and would stay here again.
Stayed 2 nights in Dec 2025

6/10 Okay

Pui Shan

Stayed 3 nights in Dec 2025

8/10 Good

david

Liked: Cleanliness, amenities, property conditions & facilities
Roons clean, restaurant staff kind and courteous, parking a disaster...u have to valet, no issue there but they brought me the wrong car at one point and didnt even realize.... could have been a problem. At $34/day, the service is not reflective of Sheraton but shows poorly. Other than that, stay was good
Stayed 2 nights in Dec 2025

10/10 Excellent

Leila

Stayed 1 night in Dec 2025

10/10 Excellent

Gilbert

Very nice
Stayed 1 night in Dec 2025

10/10 Excellent

Tricia, Maskwacis

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The Hospitality was great! The rooms are spacious.
Stayed 2 nights in Nov 2025

8/10 Good

Schelling

Room was large and clean. The service was impeccable. The only problem was that the lounge on the first floor was closed in the afternoon so couldn't get a drink.
Stayed 1 night in Nov 2025

8/10 Good

van nhat

Liked: Cleanliness, amenities, property conditions & facilities
Personnal ok
Stayed 1 night in Nov 2025

6/10 Okay

Cheryl

Stayed 1 night in Nov 2025

2/10 Terrible

Benjamin

Stayed 1 night in Oct 2025

10/10 Excellent

Rod

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Love the service of the staff right to the bell help
Stayed 2 nights in Jul 2025

10/10 Excellent

Yu Keung

Stayed 1 night in Nov 2025

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