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Sheraton Ottawa Hotel

Property class: 4

Choose dates to view prices

Photo gallery for Sheraton Ottawa Hotel

A modern lobby with a central staircase, leather seating, and a patterned carpet.
A Sheraton hotel with a modern design, featuring a prominent brick facade and multiple balconies.
A modern interior with a fireplace, wooden shelves, and a large abstract painting.
A modern hotel room with a grey sofa, a dining table with blue chairs, a small round table, and a large abstract painting on the wall.
A modern lobby with a reception desk, seating area, and a staircase with a wooden finish.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
150 Albert St, Ottawa, ON, K1P5G2
  • Place, Rideau Canal
    ‪5 min walk‬
  • Place, Parliament Hill
    ‪7 min walk‬
  • Place, Rogers Centre Ottawa
    ‪8 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a chair, a small table, and a lamp.

Room, 1 King Bed

9.2 out of 10
Wonderful
(152 reviews)
  • 396 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds

A hotel room with two beds, a chair, a small table, and a lamp.

Room, 2 Double Beds

8.6 out of 10
Excellent
(111 reviews)
  • 396 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Executive Room, 2 Double Beds, Executive Level

A hotel room with two beds, a chair, a small table, and a lamp.

Executive Room, 2 Double Beds, Executive Level

9.4 out of 10
Exceptional
(3 reviews)
  • 396 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Executive Room, 1 King Bed, Executive Level

A hotel room with a large bed, a chair, a small table, and a lamp.

Executive Room, 1 King Bed, Executive Level

9.0 out of 10
Wonderful
(10 reviews)
  • 396 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Ottawa

Located in Downtown Ottawa, Sheraton Ottawa Hotel is within a 10-minute walk of popular sights such as Rideau Canal and Parliament Hill. This 236-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • Rideau Canal - 5 min walk - 0.3 miles
  • Parliament Hill - 7 min walk - 0.4 miles
  • Rideau Centre - 8 min walk - 0.5 miles
  • Rogers Centre Ottawa - 8 min walk - 0.5 miles
  • Byward Market Square - 11 min walk - 0.6 miles

Getting around

  • Parliament Station - 2 min walk
  • Ottawa Station - 9 min drive
  • Ottawa International Airport (YOW) - 18 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Bier Markt - ‬2 min walk
  • ‪A&W Canada - ‬2 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Le Moulin de Provence - ‬3 min walk

About this property

Sheraton Ottawa Hotel

Guests of Sheraton Ottawa Hotel enjoy a gym, free WiFi in public areas, and conference space. Valet parking is available for CAD 40 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a 24-hour business center, express check-out, and laundry facilities.
Guests can expect 50-inch LCD TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Oct 11 - Oct 12
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (CAD 40 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 19 to 26 for adults and CAD 9.50 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Carleton Grill
  • Sasha's Lounge

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 24-hour business center
  • 829 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 19

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: CAD 75.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to September 11:
  • Dining venue(s)
The property will be renovating from June 26 2026 to May 31 2028 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 20 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 19.00 to 26.00 for adults, and CAD 9.50 to 13.00 for children
  • Valet parking fee: CAD 40 per day (in/out privileges)
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Ottawa

Ottawa Sheraton

Ottawa Sheraton Hotel

Sheraton Hotel Ottawa

Sheraton Ottawa

Sheraton Ottawa Hotel

Sheraton Ottawa Hotel Hotel

Sheraton Ottawa Hotel Ottawa

Sheraton Ottawa Hotel Hotel Ottawa

Frequently asked questions

Are free cancellation options available at Sheraton Ottawa Hotel?

Sheraton Ottawa Hotel provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Ottawa Hotel?

As of Sep 13, 2026, prices found for a 1-night stay for 2 adults at Sheraton Ottawa Hotel on Oct 9, 2026 start from $186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Sheraton Ottawa Hotel?

This hotel is situated in Downtown Ottawa within a short 7-minute walk of Parliament Hill and also 14 minutes on foot from Byward Market Square. You'll also find Elgin Street and National Arts Centre less than a mile away.

Does Sheraton Ottawa Hotel include a casino at the property?

No, Sheraton Ottawa Hotel doesn't have a casino.

Will I find an indoor pool at Sheraton Ottawa Hotel?

No, there is no indoor pool at this hotel.

Does Sheraton Ottawa Hotel have a restaurant with a breakfast menu?

Yes, Sheraton Ottawa Hotel serves buffet breakfast for a surcharge each morning at Carleton Grill.

Will Sheraton Ottawa Hotel allow pets to stay for free?

No, pets aren't allowed at Sheraton Ottawa Hotel though service animals are welcome.

How far is the airport from Sheraton Ottawa Hotel?

The closest major airport to Sheraton Ottawa Hotel is Ottawa International Airport (YOW), which is 8.6 mi away (18 minutes by car).

Sheraton Ottawa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1050 reviews
Rating 8 - Good. 271 out of 1050 reviews
Rating 6 - Okay. 85 out of 1050 reviews
Rating 4 - Poor. 33 out of 1050 reviews
Rating 2 - Terrible. 34 out of 1050 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and everything you need in a great hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

KASTUR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff at breakfast and the bar
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Zhuma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful staff, spacious room.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly, silent and clean room.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Kelly Grace

Liked: Cleanliness, property conditions & facilities
Breakfast was great and the dining room staff were extremely friendly
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great couple retreat in Ottawa
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food in restaurant was good
Stayed 4 nights in May 2026
Verified review

8/10 Good

Les

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very good
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located and clean. The staff is excellent and the food was excellent. The hotel Needs an update, it’s a bit dated. Overall I would recommend the hotel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff is amazing always ready to help. The breakfeast was excellent.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean hotel
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive by the service of reception and valet parking.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Morten

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms are fairly spacious. BUT extremely worn out. In particular the bathroom.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking was simple and hotel staff was welcoming and kind. The room (double queen) was spacious and the beds were very comfy.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Parliament Buildings
Stayed 2 nights in May 2026
Verified review

8/10 Good

pascal

Liked: Cleanliness, staff & service, amenities
Staff very nice, valet parking was really appreciated and easy, breakfast was delicious, rooms and hotel were very clean and well situated. Only negative comment would be that the rooms would need a little refresh. Overall, we had a great time.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Laketah

Nice accommodations.
Verified review

10/10 Excellent

Marisa

Liked: Amenities
Clean room and nice staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Rod

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Rossana

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and courteous and the room was very clean.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Wan Yee Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave me a free breakfast to apologize for the delay in getting the room ready for me. Excellent service!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

KAREN

Liked: Cleanliness, amenities, property conditions & facilities
yes the room was spotless and staff where very helpful
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and friendly. The chair and ottoman in the room was perfect for reading my book, the bed and pillows were so comfortable and the room size was spacious to enjoy a relaxing stay cation with my husband.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
it was a peaceful hotel
Stayed 3 nights in Feb 2026

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