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Sheraton Ottawa Hotel

4.0 star property
Hotel with a restaurant, 7-minute walk to Rideau Canal

Choose dates to view prices

Photo gallery for Sheraton Ottawa Hotel

Lobby lounge
Lounge
Meeting facility
Lobby lounge
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
150 Albert St, Ottawa, ON, K1P5G2
  • Place, Rideau Canal
    ‪5 min walk‬
  • Place, Parliament Hill
    ‪7 min walk‬
  • Place, Rogers Centre Ottawa
    ‪7 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(125 reviews)
  • 396 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds

8.6 out of 10
Excellent
(99 reviews)
  • 396 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Executive Level

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Executive Room, 2 Double Beds, Executive Level

9.4 out of 10
Exceptional
(3 reviews)
  • 396 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Executive Level

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Executive Room, 1 King Bed, Executive Level

9.0 out of 10
Wonderful
(7 reviews)
  • 396 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ottawa

Located in Downtown Ottawa, Sheraton Ottawa Hotel is within a 10-minute walk of popular sights such as Rideau Canal and Parliament Hill. This hotel has 236 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Rideau Canal - 5 min walk - 0.3 miles
  • Parliament Hill - 7 min walk - 0.4 miles
  • Rogers Centre Ottawa - 7 min walk - 0.4 miles
  • Rideau Centre - 7 min walk - 0.4 miles
  • Byward Market Square - 11 min walk - 0.6 miles

Getting around

  • Parliament Station - 2 min walk
  • Ottawa Station - 9 min drive
  • Ottawa International Airport (YOW) - 18 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Bier Markt - ‬2 min walk
  • ‪A&W Canada - ‬2 min walk
  • ‪Queen St Fare - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

Sheraton Ottawa Hotel

Hotel with a restaurant, 7-minute walk to Rideau Canal
Guests of Sheraton Ottawa Hotel enjoy a gym, free WiFi in public areas, and conference space. Valet parking is available for CAD 40 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, express check-out, and laundry facilities.
Guests can expect 50-inch LCD TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include iPod docks, refrigerators, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Feb 1 - Feb 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (CAD 40 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 19 to 26 for adults and CAD 9.50 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Carleton Grill
  • Sasha's Lounge

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 24-hour business center
  • 829 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to September 11:
  • Dining venue(s)
The property will be renovating from June 20 2025 to August 28 2027 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 20 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 19.00 to 26.00 for adults, and CAD 9.50 to 13.00 for children
  • Valet parking fee: CAD 40 per day (in/out privileges)
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Ottawa
Ottawa Sheraton
Ottawa Sheraton Hotel
Sheraton Hotel Ottawa
Sheraton Ottawa
Sheraton Ottawa Hotel
Sheraton Ottawa Hotel Hotel
Sheraton Ottawa Hotel Ottawa
Sheraton Ottawa Hotel Hotel Ottawa

Frequently asked questions

Are free cancellation options available at Sheraton Ottawa Hotel?

Sheraton Ottawa Hotel provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Ottawa Hotel?

As of Jan 25, 2026, prices found for a 1-night stay for 2 adults at Sheraton Ottawa Hotel on Feb 7, 2026 start from $127.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Sheraton Ottawa Hotel?

This hotel is situated in Downtown Ottawa within a 10-minute walk of Rideau Canal and Parliament Hill. You'll also find Byward Market Square and Casino du Lac Leamy within a short drive.

Is there parking available at Sheraton Ottawa Hotel?

Yes, valet parking is offered for CAD 40 per day with in/out privileges.

Does Sheraton Ottawa Hotel include a casino at the property?

No, Sheraton Ottawa Hotel doesn't have a casino.

Will I find an indoor pool at Sheraton Ottawa Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Sheraton Ottawa Hotel?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as a bar.

Are there hot tubs at Sheraton Ottawa Hotel?

No, there isn't a spa tub at this hotel.

Does Sheraton Ottawa Hotel have a restaurant with a breakfast menu?

Yes, Sheraton Ottawa Hotel serves buffet breakfast for a surcharge each morning at Carleton Grill.

Will Sheraton Ottawa Hotel allow pets to stay for free?

No, pets aren't allowed at Sheraton Ottawa Hotel though service animals are welcome.

Does Sheraton Ottawa Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Sheraton Ottawa Hotel?

The closest major airport to Sheraton Ottawa Hotel is Ottawa International Airport (YOW), which is 8.6 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Sheraton Ottawa Hotel?

No, there aren't any guestrooms with balconies at Sheraton Ottawa Hotel.

Sheraton Ottawa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 672 out of 1118 reviews
Rating 8 - Good. 282 out of 1118 reviews
Rating 6 - Okay. 89 out of 1118 reviews
Rating 4 - Poor. 38 out of 1118 reviews
Rating 2 - Terrible. 37 out of 1118 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Malmin

Liked: Cleanliness, staff & service, property conditions & facilities
Healthy and tasty
Stayed 2 nights in Oct 2025

8/10 Good

Colleen

Liked: Cleanliness
Stayed 1 night in Oct 2025

4/10 Poor

Josko

Liked: Staff & service
Disliked: Property conditions & facilities
The room was old. The beds and pillows were horrible. I couldn’t sleep the first night. Very noisy (both street and guests). The bathroom is also very old. Overpriced. I chose the hotel because of the central location. Otherwise it’s a total rip-off
Stayed 2 nights in Oct 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay and valet parking
Stayed 2 nights in Oct 2025

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is ancient. Customer service at the front desk is poor. As requested online booking for a king size bed room but they offered a queen size bed room without explanation. Besides, I spoke to the front desk staff in person requesting housekeeping to clean up my room on the following day. Unfortunately, there was no housekeeping service for clean up the room over three nights Hence, it made me upset.
Stayed 4 nights in Oct 2025

4/10 Poor

Arda

Stayed 1 night in Oct 2025

10/10 Excellent

Vernon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 3 nights in Oct 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were quite and clean. Wifi was good, breakfast buffet with the omelet station was perfect
Stayed 1 night in Oct 2025

10/10 Excellent

Eddy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & service
Stayed 1 night in Jul 2025

10/10 Excellent

Urnela

Stayed 1 night in Oct 2025

8/10 Good

Rui

Stayed 3 nights in Oct 2025

10/10 Excellent

George

Stayed 2 nights in Oct 2025

10/10 Excellent

Amir Hossein

Stayed 2 nights in Oct 2025

10/10 Excellent

Diana, ValdOr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really easy access, clean and nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

Madina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Olivera

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location.
Stayed 2 nights in Oct 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Stayed 1 night in Oct 2025

10/10 Excellent

Michel

Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Stayed 2 nights in Sep 2025

10/10 Excellent

Hannatu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Kathleen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the major Ottawa attractions. Staff was incredibly friendly and helpfulZ
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wish the underground parking would fit my truck. Lol
Stayed 1 night in Oct 2025

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