Windsor Arms Hotel

Victorian hotel with a full-service spa and a 24-hour health club

VIP Access

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Where to?

Dates

June 2025

July 2025

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Breakfast available
Spa
Housekeeping

Explore the area

18 Saint Thomas St, Toronto, ON, M5S 3E7

Royal Ontario Museum
‪3 min walk‬
University of Toronto - St. George Campus
‪13 min walk‬
CF Toronto Eaton Centre
‪3 min drive‬
Toronto, ON (YYZ-Pearson Intl.)
‪24 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Corner Suite, 1 King Bed with Sofa Bed

1000 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa Bed

550 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Yorkville Suite, 1 King Bed with Sofa Bed

600 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

1000 sq ft
Sleeps 6
1 King Bed and 2 Large Twin Beds

Windsor Suite, 1 King Bed with 2 Sofa Beds

1550 sq ft
Sleeps 4
1 King Bed and 2 Queen Sofa Beds

Sultan Suite, 1 King Bed with Sofa Bed

950 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite, 2 Queen Beds

550 sq ft
Sleeps 4
2 Queen Beds

Deluxe Suite, 1 King Bed with Sofa Bed

700 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

About the neighborhood

Toronto

Located in Downtown Toronto, Windsor Arms Hotel is within a 5-minute walk of Royal Ontario Museum and within 15 minutes of other popular attractions like University of Toronto - St. George Campus. This hotel has 28 rooms and welcomes guests with conveniences like a restaurant, a full-service spa, and an indoor pool.

What's nearby

Royal Ontario Museum - 3 min walk - 0.2 miles
University of Toronto - St. George Campus - 13 min walk - 0.7 miles
CF Toronto Eaton Centre - 3 min drive - 1.2 miles
Rogers Centre - 4 min drive - 2.3 miles
CN Tower - 5 min drive - 2.0 miles

Getting around

Bay Station - 2 min walk
Bloor Station - 8 min drive
Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

‪Manulife Centre - ‬3 min walk
‪Eataly Toronto - ‬3 min walk
‪Hemingway's Restaurant - ‬4 min walk
‪Starbucks - ‬4 min walk
‪Amal Restaurant - ‬2 min walk

About this property

Windsor Arms Hotel

Victorian hotel with a full-service spa and a 24-hour health club

Windsor Arms Hotel features a full-service spa, an indoor pool, and a 24-hour gym. Valet parking is available for CAD 60 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.

Guests can expect to find free WiFi and 55-inch LED TVs with digital channels and Netflix. Bathrooms offer jetted tubs, hair dryers, and designer toiletries. Sofa beds, minibars, and espresso makers are other standard amenities.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Windsor Arms Hotel Spa. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Languages

English, Filipino, French, Italian, Korean, Portuguese, Spanish

Similar properties

Pool
Hot Tub
Spa
Pet friendly

$380 nightly

Jul 1 - Jul 2

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Covered valet parking on site (CAD 60 per night; includes in/out privileges)

Food and drink

Cooked-to-order breakfast available for a fee: CAD 4 to 22 per person
A bar/lounge
A restaurant
Couples/private dining

Restaurants on site

Courtyard Cafe
Tea Room
The Living Room

Things to do

24-hour health club
Full-service spa
Indoor pool
Sauna
Steam room

Family friendly

Crib (surcharge)
In-room sofa bed
Indoor pool
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service

Business services

24-hour business center
Meeting rooms

Outdoors

Terrace

Full-service spa

Aromatherapy
Ayurvedic treatments
Facials
Hydrotherapy
Manicures/pedicures
Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

1 building
4 floors
Banquet hall
Built in 1927
Smoke-free property
Victorian architecture

Room amenities

Bedroom

Bedsheets provided
Crib (surcharge)
Hypo-allergenic bedding
Sofa bed

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Jetted bathtub
Separate bathtub and shower
Slippers
Towels provided

Entertainment

55-inch LED TV with premium digital channels
Netflix
Streaming services

Food and drink

Champagne service
Coffee/tea maker
Electric kettle
Espresso maker
Limited room service
Minibar

Air conditioning
Connecting rooms available
Desk
Electrical adapters
Individual decor
Individual furnishings
Iron/ironing board
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in available

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for CAD 50.00 per accommodation, per stay
Dogs and cats only
Pet weight must not exceed 45 lbs per pet
Food and water bowls are available
Service animals exempt from fees

Children and extra beds

Children 4 years old and younger stay free when using existing bedding
Cribs/infant beds are available for CAD 56.50 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately CAD 4 to 22 per person
Covered valet parking fee: CAD 60 per night (in/out privileges)
Pet fee: CAD 50.00 per accommodation, per stay
Service animals are exempt from fees
Crib (infant bed) fee: CAD 56.50 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a smoke detector

Check-in: 3 PM
Check-out: noon

The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a smoke detector.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.

Property is also known as

Windsor Arms

Windsor Arms Hotel

Windsor Arms Hotel Toronto

Windsor Arms Toronto

Windsor Arms Hotel Toronto

Windsor Arms Hotel Aparthotel

Windsor Arms Hotel Aparthotel Toronto

Frequently asked questions

Are free cancellation options available at Windsor Arms Hotel?

Windsor Arms Hotel provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Windsor Arms Hotel?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Windsor Arms Hotel on Jun 25, 2025 start from $441.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Windsor Arms Hotel?

This hotel is situated in Downtown Toronto, just steps from Gardiner Museum, and within a 10-minute walk of Royal Ontario Museum and Downtown Yonge. You'll also find CF Toronto Eaton Centre and Scotiabank Arena within a short drive.

Will I be able to park at Windsor Arms Hotel?

Yes, covered valet parking is offered for CAD 60 per night with in/out privileges.

Is there a spa available at Windsor Arms Hotel?

Windsor Arms Hotel Spa is the hotel's spa and services include Ayurvedic treatments, mani/pedis, body treatments, and massages.

Does Windsor Arms Hotel feature a casino?

No, Windsor Arms Hotel doesn't have a casino.

Will I find an indoor pool at Windsor Arms Hotel?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Windsor Arms Hotel?

This boutique hotel offers many amenities for couples, including Champagne service as well as an indoor pool and a bar.

Does Windsor Arms Hotel have a hot tub?

No, but all guestrooms at this hotel have jetted bathtubs.

Does Windsor Arms Hotel feature a restaurant that includes a breakfast menu?

Yes, Windsor Arms Hotel serves a cooked-to-order breakfast for a surcharge at Courtyard Cafe.

Will Windsor Arms Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Windsor Arms Hotel for a fee of CAD 50.00 per accommodation, per stay. The property also provides food and water bowls.

Does Windsor Arms Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Windsor Arms Hotel?

The closest major airport to Windsor Arms Hotel is Billy Bishop Toronto City Airport (YTZ), which is 3.5 mi away (21 minutes by car). Another top airport is Toronto Pearson Intl. Airport (YYZ), which is located 18.4 mi away (39-minute drive).

Are there rooms with balconies at Windsor Arms Hotel?

No, there aren't any guestrooms with balconies at Windsor Arms Hotel.

Windsor Arms Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Okay

Verified traveler

Mar 5, 2025

Value and sservice lacking

The physical property is fine - BUT the service is very mixed. Ask for them to order a taxi from my room and they did not do it until I came to the lobby - wait meant i nearly missed plane. Breakfast menu was horrible - too complex. no fruit. Delivery of hair dryer and dinner to room were problematic - not owrthy of very high price.

Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Jan 24, 2025

Liked: Cleanliness, property conditions & facilities

Will stay here again next time I’m in town

Stayed 1 night in Jan 2025

10/10 Excellent

Dorothy

Traveled with group

Jan 19, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Such a beautiful place to stay. Our room was clean and lovely. I loved the harp in our room and the complimentary champagne. The pool and sauna were gorgeous and empty when we went, which was amazing! Highly recommend.

Stayed 1 night in Nov 2024

10/10 Excellent

Brad

Traveled with family

Jan 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Maybe the best hotel I have ever stayed out. The attention to detail was incredible.

Stayed 2 nights in Nov 2024

10/10 Excellent

Josee

Dec 21, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Regina

Traveled with group

Dec 15, 2024

Liked: Cleanliness, amenities, property conditions & facilities

We loved Mo who helped us with everything!

Stayed 1 night in Dec 2024

10/10 Excellent

Rabia

Traveled with group, Traveled with family

Dec 3, 2024

Liked: Cleanliness, amenities, property conditions & facilities

We had a lovely stress free stay here.

Stayed 1 night in Nov 2024

10/10 Excellent

DAVID

Dec 2, 2024

Liked: Cleanliness

Stayed 3 nights in Nov 2024

10/10 Excellent

Joanne

Nov 28, 2024

Liked: Cleanliness, amenities, property conditions & facilities

What a great stay. Jake at the front desk was so helpful and knowledgable during our stay, my sister wanted a photo with him before we left! The hotel room was beautiful and the high tea and food at Gatsby was amazing. The service was impeccable. We will be back!

Stayed 2 nights in Nov 2024

10/10 Excellent

James

Nov 27, 2024

Liked: Cleanliness

Stayed 1 night in Nov 2024

10/10 Excellent

kim

Traveled with family

Nov 27, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Staff members were very friendly and helpful

Stayed 1 night in Nov 2024

10/10 Excellent

Leah

Nov 26, 2024

Liked: Cleanliness, property conditions & facilities

Stayed 2 nights in Nov 2024

10/10 Excellent

Allison

Business traveler

Nov 26, 2024

Liked: Cleanliness, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Traveled with family

Nov 25, 2024

Liked: Cleanliness, amenities, property conditions & facilities

The property was wonderful. Service from the day we made our reservation till check in was perfect. We will definately be back. Thank you so much!!!!

Stayed 3 nights in Nov 2024

10/10 Excellent

Lea

Traveled with family

Nov 24, 2024

Liked: Cleanliness, amenities, property conditions & facilities

This was a beautiful place! The rooms were large and lovely. The food was good. The service was impeccable.

Stayed 2 nights in Nov 2024

10/10 Excellent

Catherine

Traveled with family

Nov 22, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Had the best stay here!!! It was a beautiful hotel and the customer service was excellent. It’s walking distance to shopping and food. Our kids LOVED the tea room!!!

Stayed 2 nights in Nov 2024

6/10 Okay

Tamara, Ottawa

Traveled with family

Nov 20, 2024

Liked: Amenities

Disliked: Cleanliness

Great location, very interesting hotel, wonderful restaurant, and good food. I'm giving 100 stars for the saltwater pool—amazing! It's one of the best I've used in North America. The water is so warm, making it perfect for cold Toronto nights. However, the room was not as clean as expected for a five-star hotel. There were dust clumps in the closet, and overall, it didn't have a 'clean' smell. The bathroom could definitely use an update, with an old sink, a cracked countertop, and cracked flooring.However, The shower is good, with strong water pressure.

Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with family

Nov 17, 2024

Liked: Cleanliness, room comfort

Both thumbs up, way up!

The staff at the Windsor Arms Hotel were exceptional! They were attentive to all our needs and treated us like family. We can honestly say that it was the best experience! We will be back!

Stayed 4 nights in Nov 2024

10/10 Excellent

Heather

Nov 16, 2024

Liked: Cleanliness, property conditions & facilities

Stayed 2 nights in Nov 2024

6/10 Okay

katharina

Traveled with family

Nov 15, 2024

Disliked: Property conditions & facilities

For the price of this hotel it was not as clean and efficient as cheaper hotels. Very run down in some areas - carpets full of stains, gross bathroom that needs work (clean cocking, paint etc) Room service very slow - outrageous prices. Promised a themed tea party and it not done - again the price was crazy for what we got. People nice that worked there, especially in the breakfast room.

Stayed 3 nights in Nov 2024

10/10 Excellent

Ashley

Traveled with family

Nov 15, 2024

Liked: Cleanliness, amenities, property conditions & facilities

The hotel staff was absolutely amazing. We stayed in two different types of rooms. Very clean needs some upgrades/fixes in the junior suite we stayed in. The deluxe suite was in great condition. They added extra touches like complimentary champagne, homemade cookies/macaroons and fresh flowers. Has a cute tea room for breakfast and a Gatsby bar for drinks :) Would recommend.

Stayed 1 night in Nov 2024

8/10 Good

allison

Nov 11, 2024

Liked: Cleanliness, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

John

Nov 7, 2024

Liked: Cleanliness, amenities, property conditions & facilities

The experience was 5*. I found the British and traditional style quite refreshing from modern hotels. The experience was very, very nice. They had my luggage put in the room. They gave me a tour of the property. It was a small bottle of Prosecco in my room to enjoy. Some cookies were delivered in the evening. I found the entire experience very very, relaxing and sophisticated. I would highly recommend this property.

Stayed 1 night in Nov 2024

8/10 Good

Marshall

Traveled with partner

Oct 17, 2024

Liked: Cleanliness, property conditions & facilities

Staff are excellent. The hotel is a small gem. It has a lovely intimacy about it. The rooms are very high quality. The only downside is that if you are looking for a top-flight gym/spa facility, this isn't the place to go. It's a place to go for a quiet romantic stay in the city. Also, the TV package sucks. Does it really cost that much to bring in SportsNet and a higher quality cable service?

Stayed 1 night in Oct 2024