Windsor Arms Hotel

5.0 star property
Victorian hotel with a full-service spa and a 24-hour health club
VIP Access

Choose dates to view prices

Photo gallery for Windsor Arms Hotel

Ballroom
Junior Suite, 1 King Bed with Sofa Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Ballroom
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Housekeeping

Explore the area

Map
18 Saint Thomas St, Toronto, ON, M5S 3E7
  • Royal Ontario Museum
    ‪3 min walk‬
  • University of Toronto - St. George Campus
    ‪13 min walk‬
  • CF Toronto Eaton Centre
    ‪3 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Corner Suite, 1 King Bed with Sofa Bed

  • 1000 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa Bed

8.6 out of 10
Excellent
(4 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Yorkville Suite, 1 King Bed with Sofa Bed

10.0 out of 10
Exceptional
(1 review)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 1000 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Beds

Windsor Suite, 1 King Bed with 2 Sofa Beds

  • 1550 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Queen Sofa Beds

Sultan Suite, 1 King Bed with Sofa Bed

8.0 out of 10
Very good
(1 review)
  • 950 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 550 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed with Sofa Bed

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Toronto

Located in Downtown Toronto, Windsor Arms Hotel is within a 5-minute walk of Royal Ontario Museum and within 15 minutes of other popular attractions like University of Toronto - St. George Campus. This hotel has 28 rooms and welcomes guests with conveniences like a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Royal Ontario Museum - 3 min walk - 0.2 miles
  • University of Toronto - St. George Campus - 13 min walk - 0.7 miles
  • CF Toronto Eaton Centre - 3 min drive - 1.2 miles
  • Rogers Centre - 4 min drive - 2.3 miles
  • CN Tower - 5 min drive - 2.0 miles

Getting around

  • Bay Station - 2 min walk
  • Bloor Station - 8 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪Manulife Centre - ‬3 min walk
  • ‪Eataly Toronto - ‬3 min walk
  • ‪Hemingway's Restaurant - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Amal Restaurant - ‬2 min walk

About this property

Windsor Arms Hotel

Victorian hotel with a full-service spa and a 24-hour health club
Windsor Arms Hotel features a full-service spa, an indoor pool, and a 24-hour gym. Valet parking is available for CAD 60 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect to find free WiFi and 55-inch LED TVs with digital channels and Netflix. Bathrooms offer jetted tubs, hair dryers, and designer toiletries. Sofa beds, minibars, and espresso makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Languages

English, Filipino, French, Italian, Korean, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (CAD 60 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee: CAD 4 to 22 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Courtyard Cafe
  • Tea Room
  • The Living Room

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1927
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 50.00 per accommodation, per stay
  • Dogs and cats only
  • Pet weight must not exceed 45 lbs per pet
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for CAD 56.50 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 4 to 22 per person
  • Covered valet parking fee: CAD 60 per night (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 56.50 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Windsor Arms
Windsor Arms Hotel
Windsor Arms Hotel Toronto
Windsor Arms Toronto
Windsor Arms Hotel Toronto
Windsor Arms Hotel Aparthotel
Windsor Arms Hotel Aparthotel Toronto

Frequently asked questions

Are free cancellation options available at Windsor Arms Hotel?

Windsor Arms Hotel provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Windsor Arms Hotel?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at Windsor Arms Hotel on Jul 15, 2025 start from $438.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Windsor Arms Hotel?

This hotel is situated in Downtown Toronto within a 10-minute walk of Royal Ontario Museum, Downtown Yonge, and Royal Conservatory of Music. You'll also find CF Toronto Eaton Centre and Scotiabank Arena within a short drive.

Is there parking available at Windsor Arms Hotel?

Yes, covered valet parking is offered for CAD 60 per night with in/out privileges.

Is there a spa available at Windsor Arms Hotel?

There is a full-service spa available for guests to enjoy and services include Ayurvedic treatments, massages, mani/pedis, and body treatments.

Does Windsor Arms Hotel feature a casino?

No, Windsor Arms Hotel doesn't have a casino.

Will I find an indoor pool at Windsor Arms Hotel?

Yes, this hotel has an indoor pool.

Is Windsor Arms Hotel a good place to stay for couples?

This boutique hotel offers many amenities for couples, including Champagne service as well as an indoor pool and a bar.

Does Windsor Arms Hotel have a hot tub?

No, but this hotel offers jetted bathtubs in all guestrooms.

Does Windsor Arms Hotel feature a restaurant that includes a breakfast menu?

Yes, Windsor Arms Hotel serves a cooked-to-order breakfast for a surcharge at Courtyard Cafe.

Will Windsor Arms Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Windsor Arms Hotel for a fee of CAD 50.00 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Windsor Arms Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Windsor Arms Hotel?

The closest major airport to Windsor Arms Hotel is Billy Bishop Toronto City Airport (YTZ), which is 3.5 mi away (21 minutes by car). Another top airport is Toronto Pearson Intl. Airport (YYZ), which is located 18.4 mi away (39-minute drive).

Are there rooms with balconies that I can book at Windsor Arms Hotel?

No, at Windsor Arms Hotel, there aren't any guestrooms that list a balcony.

Windsor Arms Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 383 out of 589 reviews
Rating 8 - Good. 109 out of 589 reviews
Rating 6 - Okay. 52 out of 589 reviews
Rating 4 - Poor. 22 out of 589 reviews
Rating 2 - Terrible. 23 out of 589 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel great service

This is a quaint lovely hotel that caters to their guests From The Gatsby to The Tea Room it was a wonderful stay
Tea room
Sultan suite for the pasha
Stayed 2 nights in Apr 2025

10/10 Excellent

Pierpaolo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandro

Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and wonderful staff.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Value and sservice lacking

The physical property is fine - BUT the service is very mixed. Ask for them to order a taxi from my room and they did not do it until I came to the lobby - wait meant i nearly missed plane. Breakfast menu was horrible - too complex. no fruit. Delivery of hair dryer and dinner to room were problematic - not owrthy of very high price.
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Will stay here again next time I’m in town
Stayed 1 night in Jan 2025

10/10 Excellent

Dorothy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful place to stay. Our room was clean and lovely. I loved the harp in our room and the complimentary champagne. The pool and sauna were gorgeous and empty when we went, which was amazing! Highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Maybe the best hotel I have ever stayed out. The attention to detail was incredible.
Stayed 2 nights in Nov 2024

10/10 Excellent

Josee

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Regina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved Mo who helped us with everything!
Stayed 1 night in Dec 2024

10/10 Excellent

Rabia

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stress free stay here.
Stayed 1 night in Nov 2024

10/10 Excellent

DAVID

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
What a great stay. Jake at the front desk was so helpful and knowledgable during our stay, my sister wanted a photo with him before we left! The hotel room was beautiful and the high tea and food at Gatsby was amazing. The service was impeccable. We will be back!
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

kim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff members were very friendly and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Leah

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Allison

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was wonderful. Service from the day we made our reservation till check in was perfect. We will definately be back. Thank you so much!!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Lea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful place! The rooms were large and lovely. The food was good. The service was impeccable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had the best stay here!!! It was a beautiful hotel and the customer service was excellent. It’s walking distance to shopping and food. Our kids LOVED the tea room!!!
Stayed 2 nights in Nov 2024

6/10 Okay

Tamara, Ottawa

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Great location, very interesting hotel, wonderful restaurant, and good food. I'm giving 100 stars for the saltwater pool—amazing! It's one of the best I've used in North America. The water is so warm, making it perfect for cold Toronto nights. However, the room was not as clean as expected for a five-star hotel. There were dust clumps in the closet, and overall, it didn't have a 'clean' smell. The bathroom could definitely use an update, with an old sink, a cracked countertop, and cracked flooring.However, The shower is good, with strong water pressure.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, room comfort

Both thumbs up, way up!

The staff at the Windsor Arms Hotel were exceptional! They were attentive to all our needs and treated us like family. We can honestly say that it was the best experience! We will be back!
Stayed 4 nights in Nov 2024

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

katharina

Traveled with family
Disliked: Property conditions & facilities
For the price of this hotel it was not as clean and efficient as cheaper hotels. Very run down in some areas - carpets full of stains, gross bathroom that needs work (clean cocking, paint etc) Room service very slow - outrageous prices. Promised a themed tea party and it not done - again the price was crazy for what we got. People nice that worked there, especially in the breakfast room.
Stayed 3 nights in Nov 2024