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Windsor Arms Hotel

5.0 star property
Victorian Toronto aparthotel in Downtown Toronto with a full-service spa
VIP Access

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Photo gallery for Windsor Arms Hotel

Indoor pool
Banquet hall
Corner Suite, 1 King Bed with Sofa Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Corner Suite, 1 King Bed with Sofa Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Indoor wedding

Reviews

8.8

Excellent

Popular amenities

  • Spa
  • Restaurant
  • Pool
    PoolPool
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Outdoor Space
    Outdoor SpaceOutdoor Space

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
18 Saint Thomas St, Toronto, ON, M5S 3E7
  • Popular LocationRoyal Ontario Museum5 min walk
  • Popular LocationUniversity of Toronto - St. George Campus14 min walk
  • Popular LocationCF Toronto Eaton Centre3 min drive
  • AirportToronto, ON (YYZ-Pearson Intl.)37 min drive

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About the neighborhood

Toronto

Located in Downtown Toronto, Windsor Arms Hotel is within a 5-minute walk of Royal Ontario Museum and within 15 minutes of other popular attractions like University of Toronto - St. George Campus. This aparthotel has 28 rooms and welcomes guests with conveniences like a restaurant, a full-service spa, and an indoor pool.
View more Aparthotels in TorontoOpens in a new window

What's nearby

  • Royal Ontario Museum - 5 min walk
  • University of Toronto - St. George Campus - 14 min walk
  • CF Toronto Eaton Centre - 3 min drive
  • Rogers Centre - 6 min drive
  • CN Tower - 6 min drive

Getting around

  • Bay Station - 2 min walk
  • Bloor Station - 8 min drive
  • The nearest major airports are:<br />Billy Bishop Toronto City Airport (YTZ): 20-min drive, 3.5 mi/5.7 km<br /> Toronto Pearson Intl. Airport (YYZ): 37-min drive, 18.4 mi/29.6 km<br /> <p>The preferred airport is Toronto Pearson Intl. Airport (YYZ). </p>

Restaurants

  • ‪Manulife Centre - ‬3 min walk
  • ‪Eataly Toronto - ‬3 min walk
  • ‪Hemingway's Restaurant - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Planta - ‬3 min walk

About this property

Entire place

Windsor Arms Hotel

Victorian Toronto aparthotel in Downtown Toronto with a full-service spa
Windsor Arms Hotel features a full-service spa, an indoor pool, and a 24-hour gym. Valet parking is available for CAD 45.00 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa aparthotel include a sauna, free WiFi in public areas, and meeting rooms.
Each apartment is soundproofed and has an array of amenities, including an iPod dock, a minibar, and an espresso maker. An LCD TV comes with digital channels and a DVD player, and guests can stay connected with free WiFi. The bathroom offers a jetted tub, hair dryers, and designer toiletries. Other standard amenities include free newspapers, a safe, and a phone.
Recreational amenities at the aparthotel include an indoor pool, a 24-hour health club, and a sauna.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Windsor Arms Hotel Spa. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Languages

English, Filipino, French, Italian, Korean, Portuguese, Spanish

Property amenities

Pool/Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Full-service spa
  • Hydrotherapy
  • Indoor pool
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CAD 45 per night; includes in/out privileges)

Family friendly

  • Children stay free (see details)
  • Free crib

Restaurants on site

  • Courtyard Cafe
  • Tea Room
  • The Living Room

Food and drink

  • Espresso maker

Dining

  • Cooked-to-order breakfast available for a fee: CAD 4 to 22 per person
  • A bar/lounge
  • A restaurant
  • Minibar
  • Room service (24 hours)

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with digital channels

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • 24-hour business center
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 45 lbs per pet
  • Fee: CAD 50 per accommodation per stay
  • Service animals exempt from fees
  • Deposit: CAD 250 per stay
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In the city center
  • Near a metro station

Things to do

  • 24-hour health club
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 28 units
  • 4 floors
  • Banquet hall
  • Built in 1927
  • Connecting units available
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Victorian architecture

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 50.00 per accommodation, per stay, plus a deposit of CAD 250.00 per stay
  • Dogs and cats only
  • Pet weight must not exceed 45 lbs per pet
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 4 to 22 per person
  • Valet parking fee: CAD 45.00 per night (in/out privileges)
  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the aparthotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Windsor Arms
Windsor Arms Hotel
Windsor Arms Hotel Toronto
Windsor Arms Toronto
Windsor Arms Hotel Toronto
Windsor Arms Hotel Aparthotel
Windsor Arms Hotel Aparthotel Toronto

Frequently asked questions

Are free cancellation options available at Windsor Arms Hotel?

Windsor Arms Hotel provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Windsor Arms Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Windsor Arms Hotel on Aug 6, 2024 start from $433.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Windsor Arms Hotel?

This aparthotel is situated in Downtown Toronto, just steps from Gardiner Museum, and within a 10-minute walk of Royal Ontario Museum and Downtown Yonge. You'll also find CF Toronto Eaton Centre and Scotiabank Arena within a short drive.

Is there parking available at this aparthotel?

Yes, valet parking is offered for CAD 45.00 per night with in/out privileges.

Is there a spa available at Windsor Arms Hotel?

Windsor Arms Hotel Spa is the aparthotel's spa and services include Ayurvedic treatments, mani/pedis, body treatments, and massages.

Does Windsor Arms Hotel feature a casino?

No, Windsor Arms Hotel doesn't have a casino.

Will I find an indoor pool at Windsor Arms Hotel?

Yes, this aparthotel has an indoor pool.

What will couples enjoy most about a stay at Windsor Arms Hotel?

This boutique aparthotel offers plenty of amenities for couples including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Windsor Arms Hotel?

No, but this aparthotel offers jetted bathtubs in all apartments.

Does Windsor Arms Hotel feature a restaurant that includes a breakfast menu?

Yes, Windsor Arms Hotel serves a cooked-to-order breakfast for a surcharge at Courtyard Cafe.

Will Windsor Arms Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Windsor Arms Hotel for a fee of CAD 50.00 per accommodation, per stay. The property also provides food and water bowls. A deposit of CAD 250.00 per stay is collected.

Does this aparthotel have connecting rooms?

Yes, there are connecting guestrooms at this aparthotel book for your group event or vacation.

Where is the closest airport to Windsor Arms Hotel?

The closest major airport to Windsor Arms Hotel is Billy Bishop Toronto City Airport (YTZ), which is 3.5 mi away (20 minutes by car). Another top airport is Toronto Pearson Intl. Airport (YYZ), which is located 18.4 mi away (37-minute drive).

Can I book a room with a balcony at Windsor Arms Hotel?

No, you won't find apartments with balconies at Windsor Arms Hotel.

Windsor Arms Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 337 out of 527 reviews" "
Rating 8 - Good. 101 out of 527 reviews" "
Rating 6 - Okay. 46 out of 527 reviews" "
Rating 4 - Poor. 22 out of 527 reviews" "
Rating 2 - Terrible. 21 out of 527 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location, great service and magnificent rooms
Stayed 1 night in Apr 2024

8/10 Good

Andrea

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Gavin Shijia

Stayed 1 night in Mar 2024

6/10 Okay

Bradley, Niagara-on-the-Lake

Traveled with partner
Disliked: Property conditions & facilities
Hotel is in dire need of a refresh. First room I stayed in was nothing less than seedy and generally run down. However, the front desk staff moved me to a lovely one bedroom suite that was, at least, in descent shape. Staff were all excellent and can’t be faulted for anything - they are the bright spot in a hotel that is definitely showing its age.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ron

Stayed 2 nights in Dec 2023

10/10 Excellent

teresa

Liked: Cleanliness, amenities, property conditions & facilities
The old world charm of a truly boutique hotel is rapidly disappearing, the Windsor Arms never disappoints. Kudos to the warm efficient staff for making yet another stay memorable.
Stayed 2 nights in Dec 2023

4/10 Poor

Ashley

Traveled with family
Old hotel, needs some improvements.
Stayed 2 nights in Dec 2023

10/10 Excellent

Allen

Traveled with partner
Liked: Cleanliness
Very friendly staff very attentive
Stayed 3 nights in Dec 2023

10/10 Excellent

Rebecca

Stayed 2 nights in Jun 2023

10/10 Excellent

seneca

Stayed 1 night in Nov 2023

8/10 Good

Leah

Stayed 2 nights in Nov 2023

10/10 Excellent

Stewart

Stayed 1 night in Nov 2023

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for my wedding weekend and it was a very nice experience.
Stayed 1 night in Oct 2023

10/10 Excellent

Mardi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved all of it. Would have preferred a Ladies Bathroom on the main level, but certainly understand why it isn't feasible.
Stayed 1 night in Oct 2023

10/10 Excellent

Barry, Dundas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Patricia

Stayed 1 night in Oct 2023

8/10 Good

Margaret

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities
Great service at the front desk and more than enough space to accommodate us. The pool was especially popular with the kids.
Stayed 1 night in Oct 2023

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Nathan

Stayed 1 night in Sep 2023

10/10 Excellent

Ruba

Stayed 1 night in Sep 2023

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, room comfort
Boutique bueaty!
It's still my favourite Toronto hotel. The near Yorkvile ideal location is perfect for me. Terrific staff.
Stayed 1 night in Sep 2023

8/10 Good

Marilyn

Intimate
Stayed 2 nights in Sep 2023

8/10 Good

Roberta

Traveled with partner
Liked: Cleanliness
I like the old clubby feel of this place. It’s kind of dated and that suits me just fine, super comfortable and private.
Stayed 3 nights in Sep 2023

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The dining room/bar is brilliant, full of stunning private nooks and small rooms in plush green leather, tapestry and velvet wing chairs and booth seats, each room beautifully decorated with period ink drawings and splashy modern paintings of royalty, a library of antique books, and cushy bar areas for a drink. A cosy spot to relax after a day in town.
Stayed 3 nights in Sep 2023

8/10 Good

James

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Sent a request for early checkin in 5 days in advance. Never answered. When I arrived early, my room was not ready. When “ready” I used the toilet, and noted long dark hair on the toilet seat, and the seat would not stay up. I have short white hair.
Stayed 1 night in Sep 2023