Residence & Conference Centre - Ottawa West

This place is awful. Totally misrepresented on websites with images that do not show the very poor condition of the rooms. Basically, if you are backpacking, you’ll be just about ok. The place is far from a ‘Conference Centre’ try Campus instead, more teens running around than a skatepark and the noise! “Oh, we’ve just had two coach loads of students arrive” said the front desk staff, well, shouted to me as I could barely hear much else above this. I know kids can be rude, but the group staying that we encountered excelled in arrogance and impoliteness, how proud their teachers must be. The rooms, well the adverts show a nice but basic room. We expected basic, but clean and as portrayed on the site. Hmmm, possibly when it had just been opened and decorated perhaps. Try conjuring an image of ‘tags’ on the carpet in permanent ink, food or other unmentionable detritus rubbed into the wallpaper, which was just about clinging to the walls, floors in public areas that do not see a vacuum for a while, food dripping in the lifts from where it last came to rest, bags of rubbish outside of rooms in corridors. I could go on, but will include a few images for the discerning reader to make up their own minds. The irony is they wanted $250 for any damage caused. Perhaps they could pay me $250 for cleaning the place up! We left, we would not stay and at the next set of traffic lights as we drove away we saw a young man begging, but I wasn’t even minded to give him the room for the night, I didn’t want to offend him. Go basic by all means, but book a hostel instead. They refused a refund, completely hostile and uncompromising to a genuine complaint.

Very good place to stay,have been there a few times,close to everything,great staff.buses are right there,restaurants,groceries,lcbo,beer store,clothing stores.I give it a two thumbs up.great for out of town company,free wifi, cable tv.

With no cancelation after 24 hrs prior the hotel was not suitable our choice was pay and stay else where or stay..: with the price, no breakfast and pay parking I suspect you are very close to a regular hotel which would have been more comfortable. At 535 pm the hallways still had sheets laying in them. Rooms are beat up and old. Cleanest thing were the sheets - bought bedding while there

Super basic accommodations (flat-ish pillows, thin sheets one blanket). HOWEVER, the location was really good, was really clean, and has two separate rooms. shopping center is right across the street. Grocery store, food, wine store and my favorite the DOLLARAMA. Parking is five dollars a day however, you might as well get use to paying for parking a lot of places in Ottawa. I would stay here again on my next visit.

Room was fine - basic - like a college res as expected - was clean, in good condition, beds were reasonably comfortable, but room smelled like "b.o." unfortunately upon entering.....needed room spray each time we came in.

Too bad this is only a summer option - clean / quiet / easy access to stores etc near by The price was very reasonable and the dollar value for what we had was exceptionalThese folks will be next choice for any summer travel to Ottawa

Our room was a long way from the elevator so morning coffee seemed miles away, but certainly the room was clean and so reasonably priced. I appreciated getting a parking permit at booking. The fire alarm was impossible to avoid and the staff were so polite.

For dorm room accomodation, this is pretty good - we've stayed in others and Algonquin has above average beds. Close to grocery store. Only one entrance to the entire complex and this meant quite a stroll to get to our room. Could be a barrier to older people.

Basic accommodation that was clean and tidy and had all the basic amenities required. Good service and no surprises on arrival. Rooms could do with irons and an ironing board though. Linen was provided, including towels.